How to improve the indoor air quality in schools is the focus of Stadslab2050's project Clean Air, which Namahn has been coaching since 2018. This talk will guide you through the process and tools of the Systemic Design Toolkit used to tackle this complex issue. Check out https://stadslab2050.be/luchtkwaliteit/zuivere-lucht/deze-vijf-scholen-experimenteren-met-luchtkwaliteit

1. Hi

2. Namahn

3. Clean Air
Project
Zuivere Lucht
Methodology
Systemic design
Process
System map
Intervention strategy
Intervention model
Lessons learned
Timing
Letting go
Conclusion
Systemic design & UX
outline

4. Zuivere Lucht
project
Client
Stadslab 2050
Brief
Generate ideas and experiment
measures to reduce exposure to
contaminated air in schools
Timing
May 2018 – EOY 2019
Team
2 designers & 1 design director
1 project lead & 2 coordinators
Budget
40k
Offer
Systemic design coaching

5. Methodology
Design thinking
Systems thinking
&

6. Design thinking
Methodology
Systems thinking
Zooming out Zooming in
&

7. Systemic design toolkit
methodology

8. kick-off
APRIL 2018
framing
workshop
desk research & user research ideation
workshop
understand ideate
JANUARY 2018
intervention
model v1
test
workshop
M
Process
Zuivere Lucht

9. Outcome
Zuivere Lucht
• System map
• Toolkit
• 5 living labs
• Learning network
• Task force

10. System map
understand

11. System map
understand

12. System map
understand

13. System map
understand

14. System map
understand

15. System map
understand

16. System map
understand

17. Intervention strategy
ideate

18. constants,
parameters
paradigms goals
self
organisation
buffering
capacity
rules &
regulations
delays
balancing
feedback loops
reinforcing
feedback loops
information
flows
digital
structures
physical
structures
Intervention strategy
ideate

19. INFORMATION
FLOWS
Intervention strategy
ideate

20. RULES &
REGULATIONS
Intervention strategy
ideate

21. Intervention model
design

22. Intervention model
design

23. Intervention model
design

24. Status
Zuivere Lucht
• Is the toolkit giving the stakeholders
the power to act?
• Are the interventions impactful?

25. Lessons learned
Zuivere Lucht
Timing
What happened before
Let it go

26. Link with UX
Systemic design
• Multiple aspects involved
• Multiple parties involved

27. Thank you
Klara Demyttenaere
kde@namahn.com
www.namahn.com
www.systemicdesigntoolkit.org