Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Design Research at CHI and itsApplicability to DesignPracticeDavid Roedl & Erik StoltermanSchool of Informatics and Comput...
MotivationPaper AnalysisInterview StudyReflections
HCI research IxD practice
HCI research IxD practicetheoriesframeworksmethodstools
HCI research IxD practiceOften, methods and approaches do not fit the needsand constraints of practice.e.g. Rogers, Y. (20...
analysis of35 papers from CHI„11interviews with13 interactiondesignersconceptualizations ofand contributions todesign prac...
MotivationPaper AnalysisInterview StudyReflections
35 papers orientedtoward supportingdesign practice
433 focused on specificsystems, technologies,or use domains
Analysis: how is practice addressedin…
Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues
Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues• Operationalization, i.e. method o...
Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues• Operationalization, i.e. method o...
Issue 1Over-generalization of design situations
Issue 1Over-generalization of design situationsFew papers distinguish among contexts in whichdesign takes place, e.g. :• c...
Issue 2Over-emphasis on a single design activitywithout discussion of how each fits into a broaderprocess or how its relat...
Issue 2Over-emphasis on a single design activitywithout discussion of how each fits into a broaderprocess or how its relat...
Issue 3Lack of attention to practical challengese.g.:• limited time and resources• group decision-making
A counter-example:Gaver (2011): “This reflects our use of workbooks atthe outset of open-ended research through designproj...
MotivationPaper AnalysisInterview StudyReflections
Interview study• 13 professionals, 12 different companies• IxD, UxD, user research• 3-10+ years of experience
Interview study• What methods are most important?• How do practitioners learn about new methods?• What are practitioners‟ ...
What methods are most important?Collaboration with stakeholders• e.g. workshops for brainstorming and buildingconsensus ar...
What methods are most important?Collaboration with stakeholders• e.g. workshops for brainstorming and buildingconsensus ar...
How do practitioners learn new methods?• Co-workers, social networks, twitter, blogs• Professional conferences (e.g. IxDA,...
Attitudes towards CHI• For academics rather than practitioners• Not enough relevance to day-to-day work• Too “dry” and lac...
MotivationPaper AnalysisInterview StudyReflections
Practitioners are seeking ways to improve theirpractice.They respond to knowledge that resonates with theirday-to-day expe...
Research implications that are clearly situated inrelation to the complex challenges of practice may bemore likely to reac...
The relationship between research and practice iscomplex and not always clearly defined.We believe this is an important ar...
Thanks!HCI/d @ Indiana UniversityMarty Siegel, Colin Gray, Omar Sosa Tzec, Nathan Bilancio, JeffWainuxdesignpractice.comNSF
Sources of IxD methods• Design consultancies (e.g. Cooper, IDEO, frog)• Large companies• Individual practitioners• Academi...
Contribution types7 Inspiration/Theory11 Learning/Methodology17 New Tools & Methods
Design Research at CHI and its Applicability to Design Practice
Design Research at CHI and its Applicability to Design Practice
Design Research at CHI and its Applicability to Design Practice
Upcoming SlideShare
Loading in …5
×

Design Research at CHI and its Applicability to Design Practice

This note describes our analysis of 35 papers from CHI 2011 that aim to improve or support interaction design practice. In our analysis, we characterize how these CHI authors conceptualize design practice and the types of contributions they propose. This work is motivated by the recognition that design methods proposed by HCI researchers often do not fit the needs and constraints of professional design practice. As a complement to the analysis of the CHI papers we also interviewed 13 practitioners about their attitudes towards learning new methods and approaches. We conclude the note by offering some critical reflections about how HCI research can better support actual design practice.

  • Login to see the comments

Design Research at CHI and its Applicability to Design Practice

  1. 1. Design Research at CHI and itsApplicability to DesignPracticeDavid Roedl & Erik StoltermanSchool of Informatics and ComputingIndiana University, Bloomington
  2. 2. MotivationPaper AnalysisInterview StudyReflections
  3. 3. HCI research IxD practice
  4. 4. HCI research IxD practicetheoriesframeworksmethodstools
  5. 5. HCI research IxD practiceOften, methods and approaches do not fit the needsand constraints of practice.e.g. Rogers, Y. (2004)New theoretical approaches for human-computer interaction.Annual review of information science and technology, 38(1), 87–143.
  6. 6. analysis of35 papers from CHI„11interviews with13 interactiondesignersconceptualizations ofand contributions todesign practiceattitudes towardslearning about newmethods andapproachesHCI research IxD practice
  7. 7. MotivationPaper AnalysisInterview StudyReflections
  8. 8. 35 papers orientedtoward supportingdesign practice
  9. 9. 433 focused on specificsystems, technologies,or use domains
  10. 10. Analysis: how is practice addressedin…
  11. 11. Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues
  12. 12. Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues• Operationalization, i.e. method of inquiry
  13. 13. Analysis: how is practice addressedin…• Conceptualization, i.e. definition of keyissues• Operationalization, i.e. method of inquiry• Generalization, i.e. implications for whom?
  14. 14. Issue 1Over-generalization of design situations
  15. 15. Issue 1Over-generalization of design situationsFew papers distinguish among contexts in whichdesign takes place, e.g. :• commercial product development• corporate innovation• academic design as research
  16. 16. Issue 2Over-emphasis on a single design activitywithout discussion of how each fits into a broaderprocess or how its relative importance might varyacross projects and contexts.
  17. 17. Issue 2Over-emphasis on a single design activitywithout discussion of how each fits into a broaderprocess or how its relative importance might varyacross projects and contexts.e.g. contextual user research, concept exploration,usability evaluation
  18. 18. Issue 3Lack of attention to practical challengese.g.:• limited time and resources• group decision-making
  19. 19. A counter-example:Gaver (2011): “This reflects our use of workbooks atthe outset of open-ended research through designprojects…In a commercial setting, however, such workbooks…could be useful in establishing an ongoing sense ofgroup identity, direction and style”.Gaver, W. (2011). Making spaces: how design workbooks work. In Proc.CHI 2011 (pp. 1551–1560). ACM Press.
  20. 20. MotivationPaper AnalysisInterview StudyReflections
  21. 21. Interview study• 13 professionals, 12 different companies• IxD, UxD, user research• 3-10+ years of experience
  22. 22. Interview study• What methods are most important?• How do practitioners learn about new methods?• What are practitioners‟ attitudes towards the CHIconference?
  23. 23. What methods are most important?Collaboration with stakeholders• e.g. workshops for brainstorming and buildingconsensus around problems and goalsFluid adaptation of methods based on specificsituation
  24. 24. What methods are most important?Collaboration with stakeholders• e.g. workshops for brainstorming and buildingconsensus around problems and goalsFluid adaptation of methods based on specificsituation
  25. 25. How do practitioners learn new methods?• Co-workers, social networks, twitter, blogs• Professional conferences (e.g. IxDA, IASummit, UPA)• Improvisation, trial and error
  26. 26. Attitudes towards CHI• For academics rather than practitioners• Not enough relevance to day-to-day work• Too “dry” and lacking in good storytelling
  27. 27. MotivationPaper AnalysisInterview StudyReflections
  28. 28. Practitioners are seeking ways to improve theirpractice.They respond to knowledge that resonates with theirday-to-day experience.
  29. 29. Research implications that are clearly situated inrelation to the complex challenges of practice may bemore likely to reach practitioners.
  30. 30. The relationship between research and practice iscomplex and not always clearly defined.We believe this is an important area for continuedinvestigation and debate.
  31. 31. Thanks!HCI/d @ Indiana UniversityMarty Siegel, Colin Gray, Omar Sosa Tzec, Nathan Bilancio, JeffWainuxdesignpractice.comNSF
  32. 32. Sources of IxD methods• Design consultancies (e.g. Cooper, IDEO, frog)• Large companies• Individual practitioners• Academic research
  33. 33. Contribution types7 Inspiration/Theory11 Learning/Methodology17 New Tools & Methods

×