Development of the Code of Conduct (Richard Bellaver)

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The document discusses the development of codes of conduct for user experience professionals. It provides an overview of the ACM Code of Ethics and some of its key principles such as avoiding harm, being honest and trustworthy, and respecting privacy. It then summarizes the UXPA Code of Conduct, noting that it calls on members to evaluate risks and benefits to stakeholders and ensure their actions meet high ethical standards. The document poses questions about whether the UXPA Code of Conduct is working effectively and if there may be a better approach.

Design

UXPA Conference
July 22, 2014
Richard Bellaver
Development of the
Code of Conduct

Conceived 2003
Enacted 2005
Reminder 2010
Revised ????
Development of the
Code of Conduct

Assn. of Computing Machinery (ACM) Code of
Ethics
• Commitment to ethical conduct is expected
• Not all issues to be faced
• Supplemented by guidelines
• Expressed in general form
• Questions on conflicts answered by thoughtful
principles not regulations
http://www.acm.org/

ACM Code
1. General Moral Imperatives
Well-being
Avoid harm
Honest & trustworthy
Don’t discriminate
Honor property rights
Intellectual property
Privacy
Confidentiality

ACM Code
2. Professional Responsibilities
Quality
Competence
Know the law
Review
Analyze risks.
Honor contracts
Understanding
Access when authorized

ACM Code
3. Organizational
Social responsibilities
Enhance quality life
Proper uses of resources
Assure user needs in design
Protect dignity
Opportunities to learn

ACM Code
4. Compliance
Uphold principles
Violations inconsistent with
membership

Belmont Report
• Respect
• Beneficence
• Justice
• Applications
– Informed consent
– Assessment of Risks and benefits
– Selection of subjects

UXPA Code of Conduct
Recognition of its responsibilities to the public,
clients, employers, and colleagues.
The Code guides members in basic tenets of ethical
and professional conduct.
http://www.upassoc.org/upa_projects/body_of_knowledge/cod
e_of_conduct.html
UXPA

UXPA Code of Conduct
Recognition of its responsibilities to the public,
clients, employers, and colleagues.
Calls members to evaluate the risks and benefits of
their actions on all stakeholders and ensure these
actions meet highest ethical standards.
http://www.upassoc.org/upa_projects/body_of_knowledge/cod
e_of_conduct.html
UXPA

UXPA Code of Conduct
General UPA Ethical Beliefs
Act in the Best Interest of Everyone
Be Honest with Everyone
Do No Harm and If Possible Provide Benefits
Act with Integrity
Avoid Conflicts of Interest
Respect Privacy, Confidentiality, and Anonymity
Provide All Resultant Data
UXPA

UXPA Code of Conduct
General UPA Ethical Beliefs
Act in the Best Interest of Everyone
Be Honest with Everyone
UXPA

UXPA Code of Conduct
General UPA Ethical Beliefs
Do No Harm and If Possible Provide Benefits
Act with Integrity
UXPA

UXPA Code of Conduct
General UPA Ethical Beliefs
Avoid Conflicts of Interest
Respect Privacy, Confidentiality, and Anonymity
UXPA

UXPA Code of Conduct
General UPA Ethical Beliefs
Provide All Resultant Data
UXPA

UXPA Code of Conduct
• Is it working?
UXPA

UXPA Code of Conduct
• Is there something better?
UXPA

The Lineup
๏ Richard Bellaver
- Development of the Code of Conduct
๏ Cory Lebson
- The Ethics of UX “White Labeling”
๏ Donna Tedesco
- Ethics when moderating in UX research
๏ Bill Albert
- The Ethical Landscape of User Experience
๏ Michael Rawlings
- Increasing Conversion rates without comprising UX Ethics
๏ Elisa del Galdo
- UX and Ethics in Healthcare
๏ Kara DeFrias
- Breaking out of the Lab: UX Ethics in the Wild

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