Designing for inclusivity not only opens our products and experiences to more people with a wider range of abilities, it also reflects how people really are. All humans are growing, changing, and adapting to the world around them every day. We want our designs and digital experiences to reflect that diversity. It’s our collective responsibility to lower these barriers though inclusive products, services, and experiences. This presentation will help the audience to include people with various abilities in the usability studies that drive the diverse perspectives in making digital solutions work for everyone. This presentation is a practical guide to include people with disabilities and diverse population in the each phase of the usability study.

1. Inclusive
Experience
Guide for
Usability Studies
Rajesh Kalidindi
#UXPA2019
in/rajeshdesign/
@rajeshdesign

2. Usability Study Lifecycle
PARTICIPANTS
RECRUITMENT
SCHEDULE STUDY
SCRIPTS
USABILITY LAB
SETUP
FACILITATION ANALYSIS &
REPORT
INCLUSIVE
EXPERIENCE
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3. Usability Study Participants
Recruitment
• Participant Profiles
• Recruitment Strategies
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4. Usability Study Schedule
• Flexible Schedule
• Additional Time
• Additional Cost
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5. Usability Study Scripts
• Digital Scripts
• Complex Tasks
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6. Usability Lab Setup
• Building Accessibility
• Customer Site Visits
• Video Recording
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7. Usability Study Facilitation
• Task Time
• Participant’s Comfort
• Participant’s Assistive Technologies
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8. Usability Study: Analysis &
Report
• Qualitative Data
• Unique Accessibility Factors
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9. Inclusive
Experience
PEOPLE FIRST ETIQUETTE
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10. Etiquette
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11. Feedback is
important than
testing process
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12. Inclusive
Experience
Guide for
Usability Studies
Rajesh Kalidindi
#UXPA2019
in/rajeshdesign/
@rajeshdesign