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#hrtechstack
5 Tech
Innovations
Disrupting HR
October 18th, 2017
#hrtechstack#hrtechstack
Morgan Chaney
Head of Marketing for Blueboard
Moderator
Dr. Jen Cullen
Director of Insights for Culture Amp
Katherine DiCioccio
Recruiting for Greenhouse
Nick Ferdon
Benefits Consultant for Captain401
Shelley Osborne
Head of L&D for Udemy
Meet our speakers
#hrtechstack
#hrtechstack#hrtechstack
The modern HR mission
A look at the employee lifecycle
Meet the HR Tech Engagement Stack
How to build the optimal stack
Q&A
What we’ll cover
1
2
3
4
5
#hrtechstack#hrtechstack
POLL
Are you
prioritizing tools
that provide
personalization,
or automated
scale?
#hrtechstack
#hrtechstack#hrtechstack
The modern HR mission:
Putting people first
Crafting a stellar employee experience across the
employee lifecycle is the modern HR mission.
Employee engagement is the key to creating a high-performing
workforce. Engaged employees aren’t just working for a paycheck,
instead they truly care about their organization’s mission.
A highly engaged workforce results in higher productivity and employee
happiness while enabling organizations to attract and retain talent.
Coupled with today’s tight labor market and Millennials redefining the
workplace, employers must innovate how they recruit, nurture, and
retain their talent.
Highly engaged companies enjoyed a
115% growth in earnings per share,
while their competitors only experienced
a 27% growth over 2011-2015.1
115%
27%
1. Gallup, “State of the American Workplace,” 2017.
#hrtechstack#hrtechstack
How can you
boost employee
engagement?
As startups spawn new technologies in
the employee engagement space,
companies are also prioritizing the
importance of investing in these three
key areas of the employee experience:
learning, recognition, and feedback.
Gallup highlighted a notable improvement in
three elements of employee engagement
Learning
FeedbackRecognition
#hrtechstack#hrtechstack
Today’s employee experience lifecycle
Recruitment Onboarding Development Retention Alumni
#hrtechstack
#hrtechstack#hrtechstack
POLL
In which segments
of the employee
lifecycle are you
most actively
investing your time
and resources?
#hrtechstack
#hrtechstack#hrtechstack
The modern HR
Tech Stack covers
technologies that
drive engagement
throughout the
entire employee
lifecycle
#hrtechstack
#hrtechstack#hrtechstack
POLL
Is your HR
strategy
inclusive of an
HR Tech Stack?
#hrtechstack
#hrtechstack#hrtechstack
Meet the disruptive
technologies
reinventing the
employee experience
as we know it
#hrtechstack
#hrtechstack#hrtechstack
How Recruitment & Onboarding tools
support the employee lifecycle
Onboarding
From social
activities to goal
setting,
onboarding
ensures new
employees are
engaged on Day 1
Recruitment
Structured
recruiting that’s
personal and
data-driven
engages new
hires
Recruitment Onboarding Development Retention Alumni
RECRUITMENT &
ONBOARDING
#hrtechstack#hrtechstack
What to look for in Recruitment & Onboarding technology
Invest in tools that help you design and automate all aspects of
the process and engage everyone. You’ll win, keep talent, and
make hiring a competitive advantage.
RECRUITMENT &
ONBOARDING
• A delightful experience
• Automated orchestration
• A winning recruiting process
• The right data, when and where you need it
Greenhouse enables us to foster deeper partnerships with our hiring
managers by allowing us to create transparent and streamlined processes,
consolidated into one easy-to-use platform. Cross-functional collaboration
and interviewer capabilities have greatly improved, allowing us to make
clear, confident, and culture-driven hiring decisions.
Lindsay Varney, Director of Talent at Stitch Fix
#hrtechstack#hrtechstack
How Benefits & Compensation support
the employee lifecycle
BENEFITS &
COMPENSATION
Benefits &
Compensation
A meaningful
benefits package
and regularly
evaluated
compensation are
crucial for retaining
top talent
Benefits &
Compensation
Benefits and
compensation
packages need to
be competitive,
but should also fit
your employer
brand
Recruitment Onboarding Development Retention Alumni
#hrtechstack#hrtechstack
What to look for in Benefits & Comp technology
Employees are expecting more from their employers: benefits
should be accessible, affordable, and rewarding.
• Online access
• Financial literacy training and guidance
• Friendly customer service
• Transparency in fees and services
We set up our company’s first-ever 401(k) with Captain401. It was so easy for
our team members, which was our biggest concern going in. Captain401
even provided me with a presentation template so I could walk our whole
company through the basics—not just of their platform, but a 401(k) overall.
It was amazing, and now people are raving about our benefits.
Zachary Rosner, Head of People Operations at MeUndies
BENEFITS &
COMPENSATION
#hrtechstack#hrtechstack
How Learning & Development supports
the employee lifecycle
LEARNING &
DEVELOPMENT
L&D
Ensure
knowledge is
passed
to new team
members
L&D
A continuous
learning
program to
grow
employees’
careers helps
retain talent
L&D
Personalize
learning to
align with
people’s career
and life goals
L&D
Commit to new
hire career
development on
Day 1
L&D
Learning
opportunities
are key to
recruiting top
talent
Recruitment Onboarding Development Retention Alumni
#hrtechstack#hrtechstack
What to look for in Learning & Development technology
New digital tools have dramatically altered how we learn. Here
are some of the key features of the modern learning &
development experience.
• Deliver learning wherever your employees need it
• Personalized learning - it’s not "one-size-fits-all"
• Agile course curation - top-quality courses curated from a powerful marketplace
• Data & Analytics - measure and personalize employee training like never before.
Udemy for Business has created opportunities for us to learn way more on what our
learners want then we ever could learn on a survey...As our learners go in and shop
on Udemy, we get fantastic back-end analytics on what they’re searching, what
they’re clicking on, or what’s their jump rate. It’s been staggering the amount of
traffic we’ve gotten from the dedicated Udemy users...It’s a great tool, people love it.
Derek Hann, Chief Learning Officer at PayPal
LEARNING &
DEVELOPMENT
#hrtechstack#hrtechstack
How Employee Recognition supports the
employee lifecycle
EMPLOYEE
RECOGNITION
Recognition
Memorable
recognition
inspires long-
term brand
loyalty and
future employee
referrals
Recognition
Companies with
meaningful
rewards
programs
reduce annual
voluntary
turnover rates
by 31%
Recognition
Recognize key
employee
career
milestones with
meaningful
rewards
Recognition
Celebrate new
hires with
experiential
welcome gifts to
help them bond
Recruitment Onboarding Development Retention Alumni
#hrtechstack#hrtechstack
What to look for in Employee Recognition technology
Changing employee interests and motivators are impacting
how you design your recognition strategy. Here are the key
features of a modern rewards and recognition experience.
• Recognition in real-time to reinforce positive behaviors as they take
place, to create a culture of recognition
• Make recognition personal, with the ability to scale
• Know your recognition ROI with easy-to-manage data and survey tools
• Complete the feedback loop by seeing how your rewards come to life
The feedback has been phenomenal, we couldn’t imagine how much our
employees would love Blueboard. We’ve had employees take flying lessons,
learn a new language – if you can dream it, they’ve been doing it. It’s very
exciting for us. It gives people the chance to invest in something they
wouldn’t normally do if the company hadn’t provided the opportunity.
Michele Allegretto, Vice President, Human Resources at Glaukos
EMPLOYEE
RECOGNITION
#hrtechstack#hrtechstack
How Employee Feedback supports the
employee lifecycle
EMPLOYEE
FEEDBACK
Feedback
Analyze exit
interview data
to improve how
you engage,
nurture, and
retain talent
Feedback
Keep a pulse on
employee
sentiment and
where you can
improve to keep
employees
happy
Feedback
Gather employee
feedback
to improve career
development
programs; gather
peer feedback
through 360
surveys
Feedback
Have 1:1
meetings with
new hires and
use survey data
to ensure
they’re set up
for success
Recruitment Onboarding Development Retention Alumni
Feedback
Employee
engagement
begins as a
candidate first
learns about
your company
#hrtechstack#hrtechstack
What to look for in Employee Feedback Technology
Selecting the right employee feedback platform for your
needs will allow you to uncover insights easily, leaving
more time for taking action and improving your culture.
• On-demand technology
• Modern psychology
• Collective intelligence
Culture Amp has been instrumental in our building a culture of
feedback at DigitalOcean. The platform is easy to use and the
insights are incredibly powerful.
Matt Hoffman, VP of People at DigitalOcean
EMPLOYEE
FEEDBACK
#hrtechstack#hrtechstack
Times are changing
It’s your job to stay ahead of the curve. But you don’t
have to do it alone. Cutting-edge HR technologies can
help you boost employee engagement and succeed
at the modern HR mission – crafting a stellar
experience across the employee lifecycle.
Recruitment Onboarding Development Retention Alumni
#hrtechstack
#hrtechstack#hrtechstack
How are you personalizing
your employee experience?
How are your technologies
stacking up?
Where you can invest to
increase automation and
scale, while fostering a
personalized experience?
Next steps:
1
2
3
#hrtechstack#hrtechstack
Morgan Chaney
Head of Marketing for Blueboard
morgan@blueboard.com
Dr. Jen Cullen
Director of Insights for CultureAmp
jennifercullen@cultureamp.com
Katherine DiCioccio
Recruiting for Greenhouse
katie.dicioccio@greenhouse.io
Nick Ferdon
Benefits Consultant for Captain401
nick@captain401.com
Shelley Osborne
Head of L&D for Udemy
shelley.osborne@udemy.com
Thank you!
#hrtechstack

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5 Tech Innovations Disrupting HR Tech Stack

  • 2. #hrtechstack#hrtechstack Morgan Chaney Head of Marketing for Blueboard Moderator Dr. Jen Cullen Director of Insights for Culture Amp Katherine DiCioccio Recruiting for Greenhouse Nick Ferdon Benefits Consultant for Captain401 Shelley Osborne Head of L&D for Udemy Meet our speakers #hrtechstack
  • 3. #hrtechstack#hrtechstack The modern HR mission A look at the employee lifecycle Meet the HR Tech Engagement Stack How to build the optimal stack Q&A What we’ll cover 1 2 3 4 5
  • 4. #hrtechstack#hrtechstack POLL Are you prioritizing tools that provide personalization, or automated scale? #hrtechstack
  • 5. #hrtechstack#hrtechstack The modern HR mission: Putting people first Crafting a stellar employee experience across the employee lifecycle is the modern HR mission. Employee engagement is the key to creating a high-performing workforce. Engaged employees aren’t just working for a paycheck, instead they truly care about their organization’s mission. A highly engaged workforce results in higher productivity and employee happiness while enabling organizations to attract and retain talent. Coupled with today’s tight labor market and Millennials redefining the workplace, employers must innovate how they recruit, nurture, and retain their talent. Highly engaged companies enjoyed a 115% growth in earnings per share, while their competitors only experienced a 27% growth over 2011-2015.1 115% 27% 1. Gallup, “State of the American Workplace,” 2017.
  • 6. #hrtechstack#hrtechstack How can you boost employee engagement? As startups spawn new technologies in the employee engagement space, companies are also prioritizing the importance of investing in these three key areas of the employee experience: learning, recognition, and feedback. Gallup highlighted a notable improvement in three elements of employee engagement Learning FeedbackRecognition
  • 7. #hrtechstack#hrtechstack Today’s employee experience lifecycle Recruitment Onboarding Development Retention Alumni #hrtechstack
  • 8. #hrtechstack#hrtechstack POLL In which segments of the employee lifecycle are you most actively investing your time and resources? #hrtechstack
  • 9. #hrtechstack#hrtechstack The modern HR Tech Stack covers technologies that drive engagement throughout the entire employee lifecycle #hrtechstack
  • 11. #hrtechstack#hrtechstack Meet the disruptive technologies reinventing the employee experience as we know it #hrtechstack
  • 12. #hrtechstack#hrtechstack How Recruitment & Onboarding tools support the employee lifecycle Onboarding From social activities to goal setting, onboarding ensures new employees are engaged on Day 1 Recruitment Structured recruiting that’s personal and data-driven engages new hires Recruitment Onboarding Development Retention Alumni RECRUITMENT & ONBOARDING
  • 13. #hrtechstack#hrtechstack What to look for in Recruitment & Onboarding technology Invest in tools that help you design and automate all aspects of the process and engage everyone. You’ll win, keep talent, and make hiring a competitive advantage. RECRUITMENT & ONBOARDING • A delightful experience • Automated orchestration • A winning recruiting process • The right data, when and where you need it Greenhouse enables us to foster deeper partnerships with our hiring managers by allowing us to create transparent and streamlined processes, consolidated into one easy-to-use platform. Cross-functional collaboration and interviewer capabilities have greatly improved, allowing us to make clear, confident, and culture-driven hiring decisions. Lindsay Varney, Director of Talent at Stitch Fix
  • 14. #hrtechstack#hrtechstack How Benefits & Compensation support the employee lifecycle BENEFITS & COMPENSATION Benefits & Compensation A meaningful benefits package and regularly evaluated compensation are crucial for retaining top talent Benefits & Compensation Benefits and compensation packages need to be competitive, but should also fit your employer brand Recruitment Onboarding Development Retention Alumni
  • 15. #hrtechstack#hrtechstack What to look for in Benefits & Comp technology Employees are expecting more from their employers: benefits should be accessible, affordable, and rewarding. • Online access • Financial literacy training and guidance • Friendly customer service • Transparency in fees and services We set up our company’s first-ever 401(k) with Captain401. It was so easy for our team members, which was our biggest concern going in. Captain401 even provided me with a presentation template so I could walk our whole company through the basics—not just of their platform, but a 401(k) overall. It was amazing, and now people are raving about our benefits. Zachary Rosner, Head of People Operations at MeUndies BENEFITS & COMPENSATION
  • 16. #hrtechstack#hrtechstack How Learning & Development supports the employee lifecycle LEARNING & DEVELOPMENT L&D Ensure knowledge is passed to new team members L&D A continuous learning program to grow employees’ careers helps retain talent L&D Personalize learning to align with people’s career and life goals L&D Commit to new hire career development on Day 1 L&D Learning opportunities are key to recruiting top talent Recruitment Onboarding Development Retention Alumni
  • 17. #hrtechstack#hrtechstack What to look for in Learning & Development technology New digital tools have dramatically altered how we learn. Here are some of the key features of the modern learning & development experience. • Deliver learning wherever your employees need it • Personalized learning - it’s not "one-size-fits-all" • Agile course curation - top-quality courses curated from a powerful marketplace • Data & Analytics - measure and personalize employee training like never before. Udemy for Business has created opportunities for us to learn way more on what our learners want then we ever could learn on a survey...As our learners go in and shop on Udemy, we get fantastic back-end analytics on what they’re searching, what they’re clicking on, or what’s their jump rate. It’s been staggering the amount of traffic we’ve gotten from the dedicated Udemy users...It’s a great tool, people love it. Derek Hann, Chief Learning Officer at PayPal LEARNING & DEVELOPMENT
  • 18. #hrtechstack#hrtechstack How Employee Recognition supports the employee lifecycle EMPLOYEE RECOGNITION Recognition Memorable recognition inspires long- term brand loyalty and future employee referrals Recognition Companies with meaningful rewards programs reduce annual voluntary turnover rates by 31% Recognition Recognize key employee career milestones with meaningful rewards Recognition Celebrate new hires with experiential welcome gifts to help them bond Recruitment Onboarding Development Retention Alumni
  • 19. #hrtechstack#hrtechstack What to look for in Employee Recognition technology Changing employee interests and motivators are impacting how you design your recognition strategy. Here are the key features of a modern rewards and recognition experience. • Recognition in real-time to reinforce positive behaviors as they take place, to create a culture of recognition • Make recognition personal, with the ability to scale • Know your recognition ROI with easy-to-manage data and survey tools • Complete the feedback loop by seeing how your rewards come to life The feedback has been phenomenal, we couldn’t imagine how much our employees would love Blueboard. We’ve had employees take flying lessons, learn a new language – if you can dream it, they’ve been doing it. It’s very exciting for us. It gives people the chance to invest in something they wouldn’t normally do if the company hadn’t provided the opportunity. Michele Allegretto, Vice President, Human Resources at Glaukos EMPLOYEE RECOGNITION
  • 20. #hrtechstack#hrtechstack How Employee Feedback supports the employee lifecycle EMPLOYEE FEEDBACK Feedback Analyze exit interview data to improve how you engage, nurture, and retain talent Feedback Keep a pulse on employee sentiment and where you can improve to keep employees happy Feedback Gather employee feedback to improve career development programs; gather peer feedback through 360 surveys Feedback Have 1:1 meetings with new hires and use survey data to ensure they’re set up for success Recruitment Onboarding Development Retention Alumni Feedback Employee engagement begins as a candidate first learns about your company
  • 21. #hrtechstack#hrtechstack What to look for in Employee Feedback Technology Selecting the right employee feedback platform for your needs will allow you to uncover insights easily, leaving more time for taking action and improving your culture. • On-demand technology • Modern psychology • Collective intelligence Culture Amp has been instrumental in our building a culture of feedback at DigitalOcean. The platform is easy to use and the insights are incredibly powerful. Matt Hoffman, VP of People at DigitalOcean EMPLOYEE FEEDBACK
  • 22. #hrtechstack#hrtechstack Times are changing It’s your job to stay ahead of the curve. But you don’t have to do it alone. Cutting-edge HR technologies can help you boost employee engagement and succeed at the modern HR mission – crafting a stellar experience across the employee lifecycle. Recruitment Onboarding Development Retention Alumni #hrtechstack
  • 23. #hrtechstack#hrtechstack How are you personalizing your employee experience? How are your technologies stacking up? Where you can invest to increase automation and scale, while fostering a personalized experience? Next steps: 1 2 3
  • 24. #hrtechstack#hrtechstack Morgan Chaney Head of Marketing for Blueboard morgan@blueboard.com Dr. Jen Cullen Director of Insights for CultureAmp jennifercullen@cultureamp.com Katherine DiCioccio Recruiting for Greenhouse katie.dicioccio@greenhouse.io Nick Ferdon Benefits Consultant for Captain401 nick@captain401.com Shelley Osborne Head of L&D for Udemy shelley.osborne@udemy.com Thank you! #hrtechstack