2. “ THE BEHAVIOURAL THEORY IS A PERSPECTIVE ON MANAGEMENT THAT EMPHASISES THE IMPORTANCE OF ATTEMPTING TO UNDERSTAND THE VARIOUS FACTORS THAT AFFECT HUMAN BEHAVIOUR IN ORGANISATIONS”. THE EMPLOYEES BEHAVIOR WAS NOT AFFECTED BY JOB CONDITIONS ALONE, THERE WERE INTERNAL REACTIONS TO THE JOB SITUATION ALSO THAT AFFECT THEIR BEHAVIOUR. uts
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4. HUMAN RELATIONS REFER TO THE WAY IN WHICH MANAGERS INTERACT WITH THEIR SUBORDINATES. WHEN THE FOCUS OF MANAGEMENT IS HUMAN BEINGS AND HUMAN RELATIONS, THE MORALE OF WORKERS GOES UP AND IS POSITIVELY REFLECTED IN INCREASED PRODUCTIVITY AND EFFICIENCY OF THE ORGANISATION. uts
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6. THESE STUDIES WERE CONDUCTED BY THE WESTERN ELECTRIC RESEARCHERS TO STUDY THROUGH EXPERIMENT THE IMPACT OF A SINGLE VARIABLE ON THE WORKERS PRODUCTIVITY. 1. ILLUMINATION EXPERIMENT TO STUDY THE EFFECT OF LIGHTING ON THE WORKERS PRODUCTIVITY. DIVIDED THE WORKERS INTO TWO GROUPS GROUP -1 :- LIGHTING CONDITION IMPROVED AND THE PRODUCTIVITY WENT UP . GROUP-2 :- LIGHTING CONDITION REMAINED CONSTANT AND THE PRODUCTIVITY INCREASED. uts
7. GROUP OF SIX GIRLS WAS CHOSEN AND ASKED TO WORK IN A TEST ROOM. CHANGES IN WORKING CONDITIONS WAS TRIED ON THEM , THIS HAD A POSITIVE IMPACT ON PRODUCTIVITY. BUT EVEN AFTER WITHDRAWING THESE CONDITIONS THE PRODUCTIVITY DID NOT GO DOWN. HAWTHORNE EFFECT MOTIVATION, LEADERSHIP AND COMMUNICATION PLAY A MORE IMPORTANT ROLE ON HUMAN BEHAVIOUR THAN THE GENERAL PRINCIPLES OF MANAGEMENT OR EVEN THE FINANCIAL INCENTIVES. uts
8. WORKERS WERE INTERVIEWED TO FIND OUT THEIR ATTITUDE TOWARDS THEIR SUPERIORS, JOB AND JOB CONDITIONS.THIS HELPED TO INCREASE THE MORALE OF WORKERS AND THEY VOICED THEIR PROBLEMS AND GRIEVANCES OPENLY TO THEIR MANAGERS . uts