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Methods or types of communication

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METHODS OR TYPES OF COMMUNICATION

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Methods or types of communication

  1. 1. METHODS OR TYPES OF COMMUNICATION
  2. 2. Communication may be classified into several catagories.  On the basis of organisational structure. (a)Formal communication. (b)Informal communication  On the basis of flow or direction. (a)Downward (b)Upward (c)Crosswise or horizontal or lateral.  On the basis of methods or media used or expression (a)Written (b)Oral (c)Guestural
  3. 3. FORMAL COMMUNICATION  A formal communication is that which the message is transmitted through the formal means in the organanisation  A strict channel laid down in the structure.  Eg: Departmental meeting,Company magazines,Posters etc.
  4. 4. DIFFERENT WAYS OF FORMAL COMMUNICATION  SINGLE CHAIN.  WHEEL.  CIRCULAR.  FREE FLOW.  INVERTED V.
  5. 5. INFORMAL COMMUNICATION OR GRAPEVINE  Formal channels are inadequate for communication that leads to informal communication.  It exist outside the formal network.  It refers to interpersonal relationships.
  6. 6. DIFFERENT WAYS OF INFORMAL COMMUNICATION.  SINGLE STRAND.  GOSSIPS.  PROBABILITY.  CLUSTER.
  7. 7. FEATURES OF GRAPEVINE  It comes into being to satatisfy the communication needs of the members.  It has no structure.  It take place through the word of mouth.  Few people take an active part in this.  It may upward,downward,crosswise.
  8. 8. ADVANTAGES….  It is quite fast and spontaneous enjoying a highr degree of credibility.  Can achieve better human relation.  Matters which can’t be pass through official channels can be communicated through this.  It develop interpersonal relationships.  Through this form managers can easily know employees attitudes and reactions etc.
  9. 9. DISADVANTAGES….  The information can be distroted through this.  It is highly unreliable as it often carries inaccurate informations.  Leakage of confidential informations.  Sometimes miscommunication may occur.
  10. 10. FORMAL VS INFORMAL  Its based on formal relationships.  Its slow because it has prescribed path.  The channel is pre planned  Work related matters.  It is easy to fix responsibility for managers.  It serves organisational needs  In formal communication status or position of the parties is very important.  Based on interpersonal relationships.  Has no particular path.  The channel communication are unplugged.  Work related and social matters.  Chances of distrotion is high.  It is not possible to fix responsibility of informal communication.  Both social needs and organisational needs.  Status or position of the parties is irrelevent.
  11. 11. THANK YOU

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