The Path to Digital Transformation and Innovation for Government and Citizen Services

1. SEVEN PILLARS FOR BECOMING A DIGITAL
GOVERNMENT ORGANIZATION
The Path to Digital Transformation and Innovation for
Government and Citizen Services

2. © 2016 Unisys Corporation. All rights reserved. 2
Successful Transformation from e-Government to Digital
Government
e-Government
Era
Longstanding processes
were “web-enabled” leading
to some benefits, such as
24x7 access to services
and information.
Government
Agencies
Most are traditional
“brick and mortar” with huge
infrastructure investments
in hard assets such as
buildings and legacy IT.
CHALLENGES AND
OPPORTUNITIES
While making the transition to
digital organizations,
government agencies must
continue delivering mission-
critical services related to the
national security, economic well-
being, and public health, safety
and welfare of citizens.
How can agencies
successfully transition while
maximizing their investments
in physical and IT
infrastructures?

3. © 2016 Unisys Corporation. All rights reserved. 3
Seven Pillars of Digital Government Can Ensure
Successful Transformation
SECURITY
that extends protection and
management controls efficiently
into the expanding digital
environment.
ADVANCED DATA
ANALYTICS
that exploit growing stores of
data to improve citizen services,
operational efficiencies, and
mission performance.
APPLICATION
SERVICES
that leverage DevOps, reuse of
common IT services, and modularity
to rapidly deliver innovative
solutions.
MOBILITY
SERVICES
that ensure rigorous management
and security while providing users
with seamless access to application
and data anytime, anywhere
and on multiple devices.
USER-CENTERED
DESIGN
of interfaces and business
processes that provide services
government workers need to perform
their jobs more effectively and
citizens need to get quicker and
better service.
HYBRID IT
ENVIRONMENT
that leverages public cloud, private
cloud, and dedicated IT
infrastructure assets to deliver IT
services through unified
management and security.
IT SERVICE MANAGEMENT
that provides a comprehensive,
unified view of the hybrid IT
environment for robust service
orchestration and delivery.

4. SEVEN PILLARS FOR BECOMING A DIGITAL
GOVERNMENT ORGANIZATION
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