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Mobile technologies, Mobile strategies:
The Keys to
Mobile
Marketing
Photo by Joffley - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/11327456@N00 Created with Haiku Deck
Mobile Marketing
NOT THERE YET?!
It’s time to connect
with your customers
Time spent on mobile devices
is growing
WHERE YOUR CUSTOMERS ARE:
ON MOBILE
Photo by euthman - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/78147607@N00 Created with Haiku Deck
Americans spend almost
3h/day on mobile devices
In the UK, people spend
1:49 h/day on mobile
Photo by LJR.MIKE - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/70642595@N05 Created with Haiku Deck
70% of mobile searches
lead to an action within 1 hour
70% of desktop searches
lead to an action within 1 month
Created with Haiku Deck
M-COMMERCE
83% of consumers plan to
conduct mobile commerce in 2014
M-commerce sales are expected
to reach $31 billion
by 2014 in the US
Photo by Chloe Dietz - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/10332831@N00 Created with Haiku Deck
REACH YOUR
CUSTOMER
Through
MOBILE TECHNOLOGIES
QR CODES
Source: http://www.pocket-lint.com/news/117288-qr-codes-neomedia-app-reader
http://merchantwarehouse.com/comparing-qr-codes-vs-nfc-in-battle-for-your-mobile-wallet
+230% QR Code
scans in 2013 in the US
47% of in-store scans lead to
an unplanned purchase
NFC
NFC usage expected to grow by +38%
between 2011 and 2016, especially as a
payment method
Source: http://www.pocket-lint.com/news/117288-qr-codes-neomedia-app-reader
http://merchantwarehouse.com/comparing-qr-codes-vs-nfc-in-battle-for-your-mobile-wallet
- NEAR FIELD COMMUNICATION -
QR CODES AND NFC
Source: http://www.pocket-lint.com/news/117288-qr-codes-neomedia-app-reader
http://merchantwarehouse.com/comparing-qr-codes-vs-nfc-in-battle-for-your-mobile-wallet
- The Winning Team -
NFC is complementary to QR codes.
It’s not as cost-effective but it makes it more suitable for
payment than for marketing and advertising.
Laura Marriott
CEO at NeoMedia
Almost of SMS messages are read
within minutes
SMS
SMS coupons are 10 times
more likely to be redeemed and shared
than mail or newspaper coupons
Source: http://www.nerdgraph.com/the-power-of-sms-marketing/
of people prefer receiving ads via SMS
IMAGE RECOGNITION (MIR)
Mobile image recognition technology identifies
objects in images, videos, or directly through a tablet
or smartphone’s image sensor.
Potential:
• connect the physical world with the digital one
• everything you see gets buyable
Sources: http://www.practicalecommerce.com/articles/57496-Will-Mobile-Image-Recognition-Revolutionize-Ecommerce
http://techland.time.com/2014/02/05/amazons-iphone-app-uses-image-recognition-to-see-real-world-products-you-want-to-buy
http://www.theguardian.com/business/2014/apr/20/fashion-retailers-image-recognition-apps-smartphones
Fashion field: 1/3 of searches result in users
going through to a retailer's website.
Photo by Chloe Dietz - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/10332831@N00 Created with Haiku Deck
REACH YOUR
CUSTOMER
Through
MOBILE STRATEGIES
GAMIFICATION GEOLOCATION
100% to
150%
150% to
250%
more than
250%
GAMIFICATION
Source: http://fr.slideshare.net/wandameloni/gamification-in-2012-trends-in-consumer-and-enterprise-markets-13453048
Increases results by:
engagement
& commerce
loyalty virality
GEOLOCATION
72% of consumers
respond to calls to action in
in marketing messages they receive
within sight of the retailer
Source: infographic made by mdgadvertising.com
GPS, wi-fi, iBeacons…
23% of marketers only
use location-based data in their
mobile campaigns
CONNECT THROUGH MOBILE MARKETING
Why now?
Photo by Spitzgogo_CHEN (Nokia 6230i) - Creative Commons Attribution-NonCommercial License http://www.flickr.com/photos/75607732@N00 Created with Haiku Deck
Smartphones are on the rise
Worldwide penetration rate expected to
reach 33.8% in 2017
Sources: The state of the Internet 2012 Report, Business Insider
http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/1010536
Mobile internet users will account for 40.1% of global population
by 2017, compared to 31.1% in 2014
smartphone sales outpaced PC sales
Photo by Shardayyy - Creative Commons Attribution License http://www.flickr.com/photos/13983135@N08 Created with Haiku Deck
New mobile
activities are
emerging
By
2017
buyers using a mobile device
Source: Carlisle & Gallagher Consulting Group, 2012
ABI research http://www.mobvalue.com/en/le-m-commerce-representera-un-quart-du-e-commerce-en-2017/
Half of smartphone users will be using
their device as a payment method
24,4% of e-commerce revenues
will come from mobile shoppers
79 millions
Photo by mikecogh - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/89165847@N00 Created with Haiku Deck
Companies are
going mobile
of respondent companies declared that
driving engagement and revenue has
become a priority
Source: 2014 State of Marketing; exacttarget
of companies intend to
increase their digital
marketing budget in 2014
of mobile marketers say mobile efforts
do or will provide ROI
For all these reasons, NOW
is The Moment to go
Mobile Marketing!
Get inspired by the following examples
Go Mobile
CONNECT THROUGH MOBILE MARKETING
Be creative
Make the experience worthwhile
Use and combine mobile
technologies in a smart way
How To
1# Verizon QR Code campaign
Verizon customers could scan in-storeQR Codes
to enter the promotion.
They had to “refer” to their friends by sharing a
Verizon ad on Facebook to win a free
smartphone.
Source: https://econsultancy.com/blog/63340-five-examples-of-qr-code-campaigns-that-actually-worked#i.mp8hl1z5tehov5
ROI:Verizon received an additional $35,000 in sales
from an investment of just $1,000 - in 1 week!
Combination of mobile with social and referral
marketing to drive sales and virality.
2# CBS Outdoor NFC project with
Westfield London
By tapping CBS digital pods, visitors of
the London shopping center could
enjoy free promotions and content :
music, apps, games, recipes - or play
to win more prizes.
Source http://www.mobile-ent.biz/payments/nfc/westfield-launches-nfc-marketing-campaign-with-cbs-and-rizzle-kicks/041885
“What differentiates this NFC experience is the
continuity of engaging content.” Jason Cotterrell, MD CBS Outdoor UK
Increase customer engagement
with incentives and entertaining,
useful content.
Credits:http://ooh-tv.fr
3# Bloomingdale’s iBeacon campaign
Using the power of location-based
marketing to raise awareness, instantly
collect qualified leads and build solid
relationship with a targeted audience.
The department store ran an iBeacon
campaign in two malls, promoting the launch
launch of its loyalist rewards program.
Source: https://econsultancy.com/blog/64414-how-marketers-can-use-ibeacon-to-add-relevance-to-location-based-targeting#i.mp8hl1z5tehov5
74,000 devices reached in 4 weeks : 75% of addressed shoppers
engaged directly with the content, 7.2% opted in!
Credits:www.vibes.com
4# The gamification strategy of Domino’s pizza
Source: http://www.forbes.com/sites/scottdavis/2012/06/21/getting-apps-right-how-dominos-is-beating-the-odds/
Domino’s Pizza top ranking apps brought $1 billion sales (30%
of total US sales!) on digital platforms in April 2012.
Creation of a standout ordering experience
to recruit and retain customers, and drive
in-store traffic.
The company developed successful mobile
apps, based on a gamified environment
including valuable mobile functionalities
such as couponing, drive-to-stor, order
tracking, etc.
Credits:www.mobilecommercedaily.com
Photo by ajagendorf25 - Creative Commons Attribution-NonCommercial License http://www.flickr.com/photos/84578284@N00 Created with Haiku Deck
CONNECT WITH YOUR
CUSTOMERS
m o b i l e m a r k e t i n g
By using Mobile Marketing
In a smart and interactive way
For increased brand awareness
and client engagement
CONNECT WITH YOUR
CUSTOMERS
Powered by
www.unitag.io
Your Smart Way to
Mobile Marketing

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Mobile Technologies, Mobile Strategies - The Keys to Mobile Marketing

  • 1. Mobile technologies, Mobile strategies: The Keys to Mobile Marketing
  • 2. Photo by Joffley - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/11327456@N00 Created with Haiku Deck Mobile Marketing NOT THERE YET?!
  • 3. It’s time to connect with your customers
  • 4. Time spent on mobile devices is growing WHERE YOUR CUSTOMERS ARE: ON MOBILE
  • 5. Photo by euthman - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/78147607@N00 Created with Haiku Deck Americans spend almost 3h/day on mobile devices
  • 6. In the UK, people spend 1:49 h/day on mobile Photo by LJR.MIKE - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/70642595@N05 Created with Haiku Deck
  • 7. 70% of mobile searches lead to an action within 1 hour 70% of desktop searches lead to an action within 1 month
  • 9. M-COMMERCE 83% of consumers plan to conduct mobile commerce in 2014 M-commerce sales are expected to reach $31 billion by 2014 in the US
  • 10. Photo by Chloe Dietz - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/10332831@N00 Created with Haiku Deck REACH YOUR CUSTOMER Through MOBILE TECHNOLOGIES
  • 12. NFC NFC usage expected to grow by +38% between 2011 and 2016, especially as a payment method Source: http://www.pocket-lint.com/news/117288-qr-codes-neomedia-app-reader http://merchantwarehouse.com/comparing-qr-codes-vs-nfc-in-battle-for-your-mobile-wallet - NEAR FIELD COMMUNICATION -
  • 13. QR CODES AND NFC Source: http://www.pocket-lint.com/news/117288-qr-codes-neomedia-app-reader http://merchantwarehouse.com/comparing-qr-codes-vs-nfc-in-battle-for-your-mobile-wallet - The Winning Team - NFC is complementary to QR codes. It’s not as cost-effective but it makes it more suitable for payment than for marketing and advertising. Laura Marriott CEO at NeoMedia
  • 14. Almost of SMS messages are read within minutes SMS SMS coupons are 10 times more likely to be redeemed and shared than mail or newspaper coupons Source: http://www.nerdgraph.com/the-power-of-sms-marketing/ of people prefer receiving ads via SMS
  • 15. IMAGE RECOGNITION (MIR) Mobile image recognition technology identifies objects in images, videos, or directly through a tablet or smartphone’s image sensor. Potential: • connect the physical world with the digital one • everything you see gets buyable Sources: http://www.practicalecommerce.com/articles/57496-Will-Mobile-Image-Recognition-Revolutionize-Ecommerce http://techland.time.com/2014/02/05/amazons-iphone-app-uses-image-recognition-to-see-real-world-products-you-want-to-buy http://www.theguardian.com/business/2014/apr/20/fashion-retailers-image-recognition-apps-smartphones Fashion field: 1/3 of searches result in users going through to a retailer's website.
  • 16. Photo by Chloe Dietz - Creative Commons Attribution-NonCommercial-ShareAlike License http://www.flickr.com/photos/10332831@N00 Created with Haiku Deck REACH YOUR CUSTOMER Through MOBILE STRATEGIES GAMIFICATION GEOLOCATION
  • 17. 100% to 150% 150% to 250% more than 250% GAMIFICATION Source: http://fr.slideshare.net/wandameloni/gamification-in-2012-trends-in-consumer-and-enterprise-markets-13453048 Increases results by: engagement & commerce loyalty virality
  • 18. GEOLOCATION 72% of consumers respond to calls to action in in marketing messages they receive within sight of the retailer Source: infographic made by mdgadvertising.com GPS, wi-fi, iBeacons… 23% of marketers only use location-based data in their mobile campaigns
  • 19. CONNECT THROUGH MOBILE MARKETING Why now?
  • 20. Photo by Spitzgogo_CHEN (Nokia 6230i) - Creative Commons Attribution-NonCommercial License http://www.flickr.com/photos/75607732@N00 Created with Haiku Deck Smartphones are on the rise
  • 21. Worldwide penetration rate expected to reach 33.8% in 2017 Sources: The state of the Internet 2012 Report, Business Insider http://www.emarketer.com/Article/Smartphone-Users-Worldwide-Will-Total-175-Billion-2014/1010536 Mobile internet users will account for 40.1% of global population by 2017, compared to 31.1% in 2014 smartphone sales outpaced PC sales
  • 22. Photo by Shardayyy - Creative Commons Attribution License http://www.flickr.com/photos/13983135@N08 Created with Haiku Deck New mobile activities are emerging
  • 23. By 2017 buyers using a mobile device Source: Carlisle & Gallagher Consulting Group, 2012 ABI research http://www.mobvalue.com/en/le-m-commerce-representera-un-quart-du-e-commerce-en-2017/ Half of smartphone users will be using their device as a payment method 24,4% of e-commerce revenues will come from mobile shoppers 79 millions
  • 24. Photo by mikecogh - Creative Commons Attribution-ShareAlike License http://www.flickr.com/photos/89165847@N00 Created with Haiku Deck Companies are going mobile
  • 25. of respondent companies declared that driving engagement and revenue has become a priority Source: 2014 State of Marketing; exacttarget of companies intend to increase their digital marketing budget in 2014 of mobile marketers say mobile efforts do or will provide ROI
  • 26. For all these reasons, NOW is The Moment to go Mobile Marketing! Get inspired by the following examples Go Mobile
  • 27. CONNECT THROUGH MOBILE MARKETING Be creative Make the experience worthwhile Use and combine mobile technologies in a smart way How To
  • 28. 1# Verizon QR Code campaign Verizon customers could scan in-storeQR Codes to enter the promotion. They had to “refer” to their friends by sharing a Verizon ad on Facebook to win a free smartphone. Source: https://econsultancy.com/blog/63340-five-examples-of-qr-code-campaigns-that-actually-worked#i.mp8hl1z5tehov5 ROI:Verizon received an additional $35,000 in sales from an investment of just $1,000 - in 1 week! Combination of mobile with social and referral marketing to drive sales and virality.
  • 29. 2# CBS Outdoor NFC project with Westfield London By tapping CBS digital pods, visitors of the London shopping center could enjoy free promotions and content : music, apps, games, recipes - or play to win more prizes. Source http://www.mobile-ent.biz/payments/nfc/westfield-launches-nfc-marketing-campaign-with-cbs-and-rizzle-kicks/041885 “What differentiates this NFC experience is the continuity of engaging content.” Jason Cotterrell, MD CBS Outdoor UK Increase customer engagement with incentives and entertaining, useful content. Credits:http://ooh-tv.fr
  • 30. 3# Bloomingdale’s iBeacon campaign Using the power of location-based marketing to raise awareness, instantly collect qualified leads and build solid relationship with a targeted audience. The department store ran an iBeacon campaign in two malls, promoting the launch launch of its loyalist rewards program. Source: https://econsultancy.com/blog/64414-how-marketers-can-use-ibeacon-to-add-relevance-to-location-based-targeting#i.mp8hl1z5tehov5 74,000 devices reached in 4 weeks : 75% of addressed shoppers engaged directly with the content, 7.2% opted in! Credits:www.vibes.com
  • 31. 4# The gamification strategy of Domino’s pizza Source: http://www.forbes.com/sites/scottdavis/2012/06/21/getting-apps-right-how-dominos-is-beating-the-odds/ Domino’s Pizza top ranking apps brought $1 billion sales (30% of total US sales!) on digital platforms in April 2012. Creation of a standout ordering experience to recruit and retain customers, and drive in-store traffic. The company developed successful mobile apps, based on a gamified environment including valuable mobile functionalities such as couponing, drive-to-stor, order tracking, etc. Credits:www.mobilecommercedaily.com
  • 32. Photo by ajagendorf25 - Creative Commons Attribution-NonCommercial License http://www.flickr.com/photos/84578284@N00 Created with Haiku Deck CONNECT WITH YOUR CUSTOMERS m o b i l e m a r k e t i n g
  • 33. By using Mobile Marketing In a smart and interactive way For increased brand awareness and client engagement CONNECT WITH YOUR CUSTOMERS
  • 34. Powered by www.unitag.io Your Smart Way to Mobile Marketing