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Gen Z
Are you ready for the next generation of talent?
Jonna Sjövall, Helsinki 2015-11-20
For the first time ever, the voices of Gen Z tell us
what they want for their futures!
2
~ 30,000
respondents
Baby Boomers
Hard working
Specialized
Individualistic
Gen X
Self-starting
Loyal
Driven
Gen Y
Flexible
Non-hierarchical
Innovative
Gen Z
Globally connected
Free agents
Digital
Generational comparison
3
?
• Tangible/material success
• Work to live
• No feedback
• Blend in
• Climb corporate ladder
Experiential success
• Experiential success
• Work for purpose
• Constant feedback
• Stand out
• Create your own ladder
Most global generation
4
wants to start their own companies
in order to have an impact.
46% of Gen Z
 Globally connected and well
traveled
 Gravitating toward cities, where
populations tend to be more
ethnically and culturally diverse
 Aware of global events and
business opportunities
 Recognize that the world has
significant problems, and they
want to help
For them, the desire to help change the
world for the better is not about CSR or
donating to charities.
 First generation to grow up with
high speed, mobile internet
access
 Comfortable interacting online
with others
 Consume and share content with
ease
 Easily adapt to new technologies
and implement them in their
workflow
5
Always connected
Specifically searches for employer
information through that channel. Now
imagine what that looks like for Gen Z,
who grew up using it.
60% of Gen Y
Despite the myth that Facebook is dead,
6
of the world’s internet
traffic is from mobile
devices and we now
buy more smartphones
than “dumb” phones
20%
In early 2014 nearly
3 billionpeople were online
hours of video are
watched on YouTube
every month
6 billion
WhatsApp messages are
sent every day
27 billion
users worldwide
1.2 billion
pictures are
shared on social
media every day
758 million
Facebook has almost
2016 | Gen Z Research | Global
Talent is exposed to tons of information every day
• Source: BI Intelligence http://thenextweb.com/mobile/2013/06/13/whatsapp-is-now-
processing-a-record-27-billion-messages-per-day/#!sawFj
• See also: http://www.youtube.com/yt/press/statistics.html
7
Average number of social
media channels used by
Gen Z in EMEA
7
• Which online networks/communities do you use?
(Count of used network/communities)
• This refers to general usage
34% in Western
Europe use Twitter
Twitter
4.1
4.9
4.2
4.6
Global Western
Europe
Middle
East
South
Africa
Gen Z is open to be contacted on social media by employers
regarding job opportunities
• How open are you to be contacted by a company regarding work opportunities?
83%
88%
76%
91%
17%
12%
24%
9%
Global Western Europe Middle East Africa
I like it very much / I like it somewhat I dislike it very much / I dislike it somewhat
9
are hopeful about their
future work-live.
64% of Gen Z
Despite economic uncertainties and
the security provided by large corporations,
Grew up in uncertain times
 Grew up during the “war on
terror” and the economic crises
 More target-oriented, planning
career paths earlier
 Exposed to dramatically changing
industries, with STEM skills
becoming more critical
 Contrary to popular belief, the
uncertain times did not quell their
entrepreneurial desire
11
is interested in finding out more about
how companies offer education to
people who have no university
degree
70% of Gen Z
Contrary to their parents, who
prioritized a college education, almost
Breaking the education mold
 Student loans are increasingly
unsustainable and many schools
do not accelerate earnings
enough to offset the costs
 Gen Z values experience over
tangible possessions, so the
salary argument for a degree has
less weight
 Employers are looking more for
skillsets or learning capacity,
reducing the importance of a
name brand school on a resume
 Growth of alternative education
and online learning tools
12
Their greatest fear is getting stuck in a role where
they don’t fit personally and can’t grow, which
seems to fuel their entrepreneurial ambitions
• What are your greatest fears regarding your work life? (Max. 3)
14
62%of Gen Z are open to the idea of joining the workforce
instead of pursuing college / university.
Gen Z wants to join
the workforce
Parents and friends tend to be the biggest influencers of Gen Z’s
education and career choices
• Who has most influence on your decisions regarding your education and career? (Max. 3)
63%
19%
16% 17%
13%
9% 7%
4%
EMEA
One out of five doesn’t
know what to study yet
13%
12%
6%
9%
12%
12%
6%
14%
18%
Business
Engineering
IT / Computer sciences
Natural Sciences
anities and social sciences
Medicine
Law
Other
I don't know yet
EMEA
• Which area are you planning in studying?
16
of the respondents are
influenced by company
representatives
4 %
of the respondents are
influenced by their
parents
63 %
What are the main reasons behind Gen Z’s choice of area of
study?
• Which of the following influenced/influences you in your choice of subject? (Max. 3)
67%
42%
36%
20%
18%
15%
14%
9%
I am very interested in the subject
I will earn a lot of money
I will be able to help people
There are many employment
prospects
I want to work in a related industry
I will be able to have a fast career
I want to study at a specific university
One or both of my parents are working
in this area
EMEA
Their interest in starting their own company varies
greatly per region
• Are you interested in starting your own company?
55%
65%
76%
49%
84%
79%
45%
56%
45%
35%
24%
51%
16%
21%
46%
44%
Global South Africa Middle East Western
Europe
Lebanon Unite Arab
Emirates
Finland Austria
Yes No
19
So if you’re an employer looking to attract Gen Z,
you need to communicate purpose and vision!
• What would you consider to be the most important aspects, in regards to inspiring leadership? (Max. 3)
40%
42%
40%
29%
36%
30%
26%
18%
7%
9%
Vision, Mission, Values
Positive attitude
Clear targets
Open
communication/feedback
Motivating behaviour
Development and
encouragement of people
Clear decisions
Sustainable actions and
decision making
Transparent performance
evaluation
Methodological approach
EMEA
The time to act is now!
20
By the time Gen Z enters the
workforce, they will have already
been guided and influenced.
The race for Gen Z starts now, and
anyone not thinking ahead will be
behind.
Questions you need to be addressing now:
• How are you planning to adapt or grow
your training and development
programs?
• Are you prepared to source talent from
alternative education options?
• Does your organization have a defined
purpose? Is it communicated?
• How is your organization differentiated
from your industry or competitors?
• Is your brand uniform globally, unique
in every market, or locally adapted from
a global brand structure?
1. Define your purpose
2. Dare to be different and clear in your
messaging
3. Leverage and master Social Media
24
This report will help you…
Shape Gen Z career perspective to
ensure that the talent you need for the
future will be available and interested in
your company and industry.
Universum has gathered everything you need
to know in order to influence Gen Z and
communicate an Employer Brand that appeals
to them:
• Biggest influencers on their career choices
• What they look for in an employer
• How they differ from the generations already
making up your workforce
• Country specific and regional comparisons to
the global group
• How gender plays a role in their outlook
• Communication opportunities
Who We Are
Present in 60 countries with
regional offices in New York
City, Paris, Shanghai,
Singapore and Stockholm.
Serving more than 1 700
clients globally, including
Fortune 100 companies.
Full service Employer
Branding partner, taking
clients from identifying
challenges, engaging talent
to measuring success.
Helping the world’s leading
organizations strengthen
their Employer Brands for
over 25 years.
Surveying more than
1.3 million career-seekers,
partnering with thousands of
universities and
organizations.
Thought leaders in Employer
Branding, publishing content
on C-suite level subjects.
Our Employer Branding
content is published yearly
in renowned media, e.g.
WSJ, CNN, Le Monde,
BusinessWeek.
13
Gen Z's Views on Work & Life - EMEA

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Gen Z's Views on Work & Life - EMEA

  • 1. Gen Z Are you ready for the next generation of talent? Jonna Sjövall, Helsinki 2015-11-20
  • 2. For the first time ever, the voices of Gen Z tell us what they want for their futures! 2 ~ 30,000 respondents
  • 3. Baby Boomers Hard working Specialized Individualistic Gen X Self-starting Loyal Driven Gen Y Flexible Non-hierarchical Innovative Gen Z Globally connected Free agents Digital Generational comparison 3 ? • Tangible/material success • Work to live • No feedback • Blend in • Climb corporate ladder Experiential success • Experiential success • Work for purpose • Constant feedback • Stand out • Create your own ladder
  • 4. Most global generation 4 wants to start their own companies in order to have an impact. 46% of Gen Z  Globally connected and well traveled  Gravitating toward cities, where populations tend to be more ethnically and culturally diverse  Aware of global events and business opportunities  Recognize that the world has significant problems, and they want to help For them, the desire to help change the world for the better is not about CSR or donating to charities.
  • 5.  First generation to grow up with high speed, mobile internet access  Comfortable interacting online with others  Consume and share content with ease  Easily adapt to new technologies and implement them in their workflow 5 Always connected Specifically searches for employer information through that channel. Now imagine what that looks like for Gen Z, who grew up using it. 60% of Gen Y Despite the myth that Facebook is dead,
  • 6. 6 of the world’s internet traffic is from mobile devices and we now buy more smartphones than “dumb” phones 20% In early 2014 nearly 3 billionpeople were online hours of video are watched on YouTube every month 6 billion WhatsApp messages are sent every day 27 billion users worldwide 1.2 billion pictures are shared on social media every day 758 million Facebook has almost 2016 | Gen Z Research | Global Talent is exposed to tons of information every day • Source: BI Intelligence http://thenextweb.com/mobile/2013/06/13/whatsapp-is-now- processing-a-record-27-billion-messages-per-day/#!sawFj • See also: http://www.youtube.com/yt/press/statistics.html
  • 7. 7 Average number of social media channels used by Gen Z in EMEA 7 • Which online networks/communities do you use? (Count of used network/communities) • This refers to general usage 34% in Western Europe use Twitter Twitter 4.1 4.9 4.2 4.6 Global Western Europe Middle East South Africa
  • 8. Gen Z is open to be contacted on social media by employers regarding job opportunities • How open are you to be contacted by a company regarding work opportunities? 83% 88% 76% 91% 17% 12% 24% 9% Global Western Europe Middle East Africa I like it very much / I like it somewhat I dislike it very much / I dislike it somewhat
  • 9. 9 are hopeful about their future work-live. 64% of Gen Z Despite economic uncertainties and the security provided by large corporations, Grew up in uncertain times  Grew up during the “war on terror” and the economic crises  More target-oriented, planning career paths earlier  Exposed to dramatically changing industries, with STEM skills becoming more critical  Contrary to popular belief, the uncertain times did not quell their entrepreneurial desire
  • 10.
  • 11. 11 is interested in finding out more about how companies offer education to people who have no university degree 70% of Gen Z Contrary to their parents, who prioritized a college education, almost Breaking the education mold  Student loans are increasingly unsustainable and many schools do not accelerate earnings enough to offset the costs  Gen Z values experience over tangible possessions, so the salary argument for a degree has less weight  Employers are looking more for skillsets or learning capacity, reducing the importance of a name brand school on a resume  Growth of alternative education and online learning tools
  • 12. 12 Their greatest fear is getting stuck in a role where they don’t fit personally and can’t grow, which seems to fuel their entrepreneurial ambitions • What are your greatest fears regarding your work life? (Max. 3)
  • 13.
  • 14. 14 62%of Gen Z are open to the idea of joining the workforce instead of pursuing college / university. Gen Z wants to join the workforce
  • 15. Parents and friends tend to be the biggest influencers of Gen Z’s education and career choices • Who has most influence on your decisions regarding your education and career? (Max. 3) 63% 19% 16% 17% 13% 9% 7% 4% EMEA
  • 16. One out of five doesn’t know what to study yet 13% 12% 6% 9% 12% 12% 6% 14% 18% Business Engineering IT / Computer sciences Natural Sciences anities and social sciences Medicine Law Other I don't know yet EMEA • Which area are you planning in studying? 16 of the respondents are influenced by company representatives 4 % of the respondents are influenced by their parents 63 %
  • 17. What are the main reasons behind Gen Z’s choice of area of study? • Which of the following influenced/influences you in your choice of subject? (Max. 3) 67% 42% 36% 20% 18% 15% 14% 9% I am very interested in the subject I will earn a lot of money I will be able to help people There are many employment prospects I want to work in a related industry I will be able to have a fast career I want to study at a specific university One or both of my parents are working in this area EMEA
  • 18. Their interest in starting their own company varies greatly per region • Are you interested in starting your own company? 55% 65% 76% 49% 84% 79% 45% 56% 45% 35% 24% 51% 16% 21% 46% 44% Global South Africa Middle East Western Europe Lebanon Unite Arab Emirates Finland Austria Yes No
  • 19. 19 So if you’re an employer looking to attract Gen Z, you need to communicate purpose and vision! • What would you consider to be the most important aspects, in regards to inspiring leadership? (Max. 3) 40% 42% 40% 29% 36% 30% 26% 18% 7% 9% Vision, Mission, Values Positive attitude Clear targets Open communication/feedback Motivating behaviour Development and encouragement of people Clear decisions Sustainable actions and decision making Transparent performance evaluation Methodological approach EMEA
  • 20. The time to act is now! 20 By the time Gen Z enters the workforce, they will have already been guided and influenced. The race for Gen Z starts now, and anyone not thinking ahead will be behind. Questions you need to be addressing now: • How are you planning to adapt or grow your training and development programs? • Are you prepared to source talent from alternative education options? • Does your organization have a defined purpose? Is it communicated? • How is your organization differentiated from your industry or competitors? • Is your brand uniform globally, unique in every market, or locally adapted from a global brand structure?
  • 21. 1. Define your purpose
  • 22. 2. Dare to be different and clear in your messaging
  • 23. 3. Leverage and master Social Media
  • 24. 24 This report will help you… Shape Gen Z career perspective to ensure that the talent you need for the future will be available and interested in your company and industry. Universum has gathered everything you need to know in order to influence Gen Z and communicate an Employer Brand that appeals to them: • Biggest influencers on their career choices • What they look for in an employer • How they differ from the generations already making up your workforce • Country specific and regional comparisons to the global group • How gender plays a role in their outlook • Communication opportunities
  • 25. Who We Are Present in 60 countries with regional offices in New York City, Paris, Shanghai, Singapore and Stockholm. Serving more than 1 700 clients globally, including Fortune 100 companies. Full service Employer Branding partner, taking clients from identifying challenges, engaging talent to measuring success. Helping the world’s leading organizations strengthen their Employer Brands for over 25 years. Surveying more than 1.3 million career-seekers, partnering with thousands of universities and organizations. Thought leaders in Employer Branding, publishing content on C-suite level subjects. Our Employer Branding content is published yearly in renowned media, e.g. WSJ, CNN, Le Monde, BusinessWeek. 13