Collaborating in A Social Era - IntraTeam Event 2016
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The presentation my talk at the IntraTeam Event 2016 in Copenhagen.
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Collaborating in A Social Era - IntraTeam Event 2016
- 1. COLLABORATING IN A SOCIAL ERA Oscar Berg IntraTeam Event Copenhagen 2016
- 3. Let’s
- 4. 1964: Arthur C Clarke ”The transistor and the communication satellite will make possible a world where we will be in instant contact with each other, wherever we will be.”
- 5. 1990: Steve Jobs ”An electronic organization…is the only type of organization that can begin to keep pace with the changing business conditions”
- 6. 2016
- 7. Welcome to the social era!
- 8. The power (of communication) is shifting from companies to customers
- 9. Houston, we have a problem…
- 10. Corporation Inc Market B Market A Product marketing The industrial corporation perceived the world like this
- 11. …and now it has to adapt to a new and different reality Corporation Inc Service Service Service Service Service Customer Experience
- 12. Expectations Capabilities Companies can’t keep pace with the customers
- 13. #1 They’re working like it’s 1995
- 14. #2 They’re designed like it’s 1950 Tried to collaborate
- 15. #3 They’re managing like it’s 1930 What management focuses on What knowledge workers value
- 16. What to do?
- 17. Close to the customers Strong networks and community Dare to try new things High level of engagement Photo credit: Bethany Legg But most importantly, people collaborate spontaneously! Big companies must become more like startups
- 18. High visibility Low visibility The Collaboration Pyramid
- 19. Builds trust to make collaboration happen spontaneously The Collaboration Pyramid
- 20. Communities Social network Rich profiles Micro-sharing Feeds Discovery The Collaboration Pyramid
- 21. ConversationTransparency Openness Recognition Participation The 5 Principles of Collaborative Communication
- 22. ConversationTransparency Openness Recognition Participation If ideas aren’t shared openly, how will they be discovered? The 5 Principles of Collaborative Communication
- 23. ConversationTransparency Openness Recognition Participation If people aren’t recognized for their contributions, why continue contributing? If ideas aren’t shared openly, how will they be discovered? The 5 Principles of Collaborative Communication
- 24. PraisingSharing Linking Commenting Tagging Following Authoring Recommending Connecting Joining ConversationTransparency Openness Recognition Participation The 5 Principles of Collaborative Communication
- 25. Platforms, API:s and Services Social Platform Services
- 26. Rich profiles Micro- sharing Social network Commu- nities Sharing Feeds Discovery LinkingTagging Following Connecting Joining Commenting Authoring Recommending Praising The digital workplace must be social Chat Web meetin g Co- autori ng People search Blog Discus s Revie w Social Platform Services
- 28. The technology is just an enabler. You must want to use it - in the right way
- 29. Be open by default
- 30. Work out loud
- 32. Start with yourself. Change how you communicate. Lead the change!
- 34. Photo credits Markus Spiske https://unsplash.com/markusspiske Sebastian Muller https://unsplash.com/sebastianmuller Tracy Thomas https://unsplash.com/stanmeg Jason Howie
Editor's Notes
- Markus Spiske https://unsplash.com/markusspiske
- Photo by Sebastian Muller https://unsplash.com/sebastianmuller
- Photo by Tracy Thomas https://unsplash.com/stanmeg
- Photo by Jason Howie
- Thank you.