How to embrace digitalization ...and survive the inevitable transformation
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This document discusses how organizations can embrace digital transformation. Key points include: - Customer expectations are increasing due to rising digital capabilities, creating an expectations gap for companies. - Startups and large tech companies thrive by maintaining a high pace of change, while mature organizations tend to focus internally and lose external focus. - To transform, organizations must move away from current practices that limit change and instead focus on creativity, efficiency, and collaboration across silos. - Transforming requires understanding customer experiences, moving from product to service thinking, tapping into ecosystems, and giving employees tools to work digitally while automating routine tasks.
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How to embrace digitalization ...and survive the inevitable transformation
- 1. HOW TO EMBRACE DIGITALIZATION …and survive the inevitable transformation
- 2. c OUR LIVES GET INCREASINGLY DIGITAL
- 4. EXPECTATIONS CAPABILITY WE ARE LOYAL TO THE BEST OFFER AND EXPERIENCE
- 5. EXPONENTIAL TECHNOLOGY DEVELOPMENT DISRUPTION GAP AN ORGANIZATION’S ABILITY TO CHANGE AS IT GROWS TIME PACE OF CHANGE STARTUPS & THE BIG FIVE THRIVE HERE
- 6. MATURITY EXPANSION RAMP-UP START-UP EXTERNAL FOCUS INTERNAL FOCUS CREATE VALUE REDUCE COSTS SUCCESSFUL? THEN YOU END UP HERE
- 7. I don’t know the address! What will the ride cost? Vilken adress är jag på/nära? How to pay? Will there be a cab available? When will the cab arrive? Who will drive? DO YOU REMEMBER THIS?
- 8. RAMP-UP START-UP UBER TRADITIONAL CAB COMPANIES EXTERNAL FOCUS INTERNAL FOCUS CREATE VALUE REDUCE COSTS
- 9. MATURITY EXPANSION RAMP-UP START-UP EXTERNAL FOCUS INTERNAL FOCUS CREATE VALUE REDUCE COSTS THIS IS DIGITAL TRANSFORMATION
- 10. WHAT TO TRANSFORM TO?
- 11. MOVE AWAY FROM THE DANGEROUS CURRENTS
- 13. LET’S WAIT OK! WHY HAVE A SENSE OF URGENCY?
- 14. TRIED TO COLLABORATE MATURE ORGANIZATIONS ARE VERY SILOED
- 15. WHO SEES THE WHOLE ELEPHANT? SALES & MARKETING R&D AFTER SALES MANAGEMENT
- 16. WOW! MAGIC FIRE STICKS! WE HAVE ALWAYS DONE IT THIS WAY THE 6 MOST DANGEROUS WORDS IN BUSINESS!
- 18. SET THE FOCUS RIGHT
- 19. LET THE SHARED PURPOSE RULE AND SHOOT DOWN DANGEROUS KPI:S!
- 22. FOCUS YOUR EFFORTS AT THE TOP OF THE VALUE PYRAMID!
- 23. WHEEL CHAIR… …OR EXO-SCELETON? LOVE THE NEED, NOT THE EXISTING SOLUTION
- 24. THE SPEED OF LEARNING IS THE ONLY SUSTAINABLE COMPETITIVE ADVANTAGE
- 25. BUILD HUMAN SKILLS AND CAPABILITIES
- 28. UNDERSTAND THE JOURNEY AND THE EXPERIENCE – MAKE IT SEAMLESS!
- 29. MOVE FROM PRODUCT THINKING TO SERVICE THINKING FOCUS ON: TRANSACTION FOCUS ON: VALUE PRODUCT THINKING SERVICE THINKING
- 30. TAP INTO AND BUILD ON THE ECOSYSTEM!
- 32. CREATE A TEAM OF TEAMS
- 34. GIVE COWORKERS DIGITAL SUPERPOWERS
- 35. LET THE ROBOTS DO THE ROBOT WORK!
- 36. THANK YOU!