4. The only irreplaceable capital
an organization possesses is
the knowledge and ability of
its people. The productivity of
that capital depends on how
effectively people share their
competence with those who
can use it.
12. Most of the barriers to group action
have collapsed…
We can have groups that operate with a birthday
party's informality and a multinational's scope.
Clay Shirky
13. …with the Web,
collaboration costs
are dropping outside
the boundaries of
companies, so the
world can become
your talent.
14. Data in the hands of a
few makes for order;
but data in the hands
of many makes for
endless possibilities.
15. Enterprise 2.0 [is about]
letting users into your
back office and turning
your company inside
out.
17. Talking is the natural way to do
business. Writing is great for
keeping records and putting
down details, but talk generates
ideas.
18. The other guys think the purpose of
communication is to get information.
We think the purpose of information is
to foster communication.
Mark Zuckerberg
19. Communication leads to community,
that is, to understanding, intimacy
and mutual valuing.
20. The basic
building block
of good
communication
is the feeling
that every
human being is
unique and of
value.
Unknown
21. People have been interacting with other
people for much longer than the internet
has been around, so give them the tools,
and set them free.
Rolf Skyberg, eBay
