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Understanding Culture, Faith and Diversity in Patient Care Management


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Understanding Culture, Faith and Diversity in Patient Care Management

Salt Lake Interfaith Roundtable

This session will explore the experiences of three members in our community with differing cultures, ethnicity and faith beliefs when seeking and receiving healthcare assistance. Discussion will include but not be limited to, applying for and receiving insurance coverage, making appointments, language and interpreter services, respect for cultural norms, understanding of medication regimes, follow up direction, and general courtesies extended when receiving care. Audience questions and participation is encouraged.

Presented at the 11th Annual HSR/ PCOR Conference: Partnering for Better Health: Bringing Utah's Patient Voices to Research 2016

Published in: Healthcare
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Understanding Culture, Faith and Diversity in Patient Care Management

  1. 1. Tuesday March 15, 2016 Understanding Culture, Faith and Diversity in Patient Care Management
  2. 2. Salt Lake Interfaith Roundtable The Salt Lake Interfaith Roundtable organization promotes love, harmony and understanding among people of all faith traditions, cultures, and belief systems in the spirit of the 2002 Olympic Winter Games. Together we work to facilitate interfaith respect, dialogue and collaboration to overcome religious division, with a goal toward achieving world peace.
  3. 3. Speaker Panel • Indra Neelameggham: Hindu A teacher of Computer technology and well recognized leader and representative of the Hindu Community in Utah • Lydia Herrera: Hispanic Came to the United States from Mexico 20 years ago and today is the Director of Hildegarde’s Pantry, a very busy regional food bank • Suhad Khudhair: Muslim Highly respected Lead Case manager for the resettlement clients with Catholic Community services and was herself a refugee from Iraq ten years ago
  4. 4. Discussion 1. How have healthcare providers taken time to understand your personal, cultural and faith background? – i.e. medical interpreter, male/female physician option, dietary restrictions, etc.
  5. 5. 2. How are your children treated? Please describe some notable differences between your care and theirs—such as quality of care, time spent with the doctor during a visit, level of accommodation for dietary/cultural/faith based needs, etc.
  6. 6. 3. Has there been a time when you left an appointment unsure of how to manage your medication or maintain your health? – What could providers or the healthcare system do differently for you to manage your health?
  7. 7. Thank you for joining us today!