its gives knowledge about work study ...
its understanding about the method study and work measurement....
it s very important and useful for industrial engineering...
3. Q : Quality
S : Service
R : Customer relationship
P : Price
L : Lead time
4. Output : Good or services
Input : Man, Machine, Material, Information, Capital
5. Technique of improving
◦ VFM
◦ Productivity
Major discipline of Industrial engineering
6. The systematic examination of the method of carrying
on activities so as to improve the effective use of
resources and to set up standards of performance for
the activities being carried out.
7.
8. Systematic recording and critical examination of
existing and proposed ways of doing work, as a means
of developing and applying easier and more effective
methods and reducing cost
9. Select job/process to be examined & observe current
performance
• high process cost, bottlenecks, tortuous route, low
productivity, erratic quality
Record & document facts
• activities performed
• operators involved - how etc
• equipment and tools used
• materials processed or moved
Apply critical examination - challenge job components &
necessity (purpose, place, sequence, method).
Develop alternative methods & present proposals
Document as base for new work system
Install, monitor (slippage) & maintain
10. Improvement in use of all inputs
Economy in human effort
Layout improvement
Improvement in design of plant and machinery
Improvement in safety standards and
procedures
Better working environment
11. Outline process chart
Flow process chart
Travel chart
Multiple activity chart
Data flow diagrams
12. High operating cost
High wastage & scrap
Excessive movement of materials and workmen
Excessive production bottlenecks
Excessive rejections and rework
Complaints about quality
Complaints about poor working condition
Increasing number of accidents
Excessive use of overtime
13. The application of technique designed to establish time
for a qualified worker to carry out a task at a defined
rate of working at a defined level of performance
Fair Day’s work
14. Why define/measure work?
◦ standard, reliable methods
◦ control performance & quality
◦ obtain predictability
◦ defined labour costs & performance
◦ set pay rates & provide data for effort-reward
relationship
Why set standard times
◦ assumptions about competent, motivated workers
◦ be clear about "allowances" & fatigue
15. Finding ineffective time in an activity
Setting standards (norms) for output level
Performance evaluation – capability management
Capacity management
Comparing work methods
Scheduling – facility operations
Establishing wage incentives schemes
16. Stop – watch time study
Work sampling
Predetermined times standards
Standard data
17. Techniques to establish the time for a qualified,
motivated worker to carry out a task at a defined rate
of working
Example – Cricket pitch curator
18. One of the most common types of work measurement
is time study
For example - Purpose
An international coffee shop chain may want to find
out how long a barista should take to make a specific
coffee drink. Some of the stated condition may include
using cold milk that needs to be steamed, rather than
already steamed milk.
19. Observations
◦ A qualified practitioner should observe the
employee using a time measurement device. The
observer should also assess the quality of work
Observed Person
◦ The observed person in the time study must be fully
trained in the measured task
20. Employees are your company's life. Providing
incentives for employees can boost productivity and
confidence in the workplace, especially in a poor
economy
21.
22.
23. Customers place pizzas orders
A single order may contain several pizzas
Each customer is in one of many service areas
Each customer is serviced by one of 6 outlets
Each customer is allocated an outlet depending on
their area location
All pizzas are made at all outlets
24. All work is different - idiographic vs/ nomothetic
Large firm/employer and large engineered systems only
Work study is obsolete
It is exploitative of workers
It has never been and never will be accepted here
25. Increased productivity and increased efficiency
Reduced manufacturing costs
Improved work place layout
Better manpower planning and capacity planning
Fair wages to employees
Better working conditions for employees
Improved workflow
Reduced material handling costs
Better industrial relations and employee morale
Provides better job satisfaction to employees
26. Human capital managers
Capability managers
Capacity managers
Project managers
Consultants
Leaders
27. F W Taylor(1856 – 1915)
◦ Father of scientific measurements and IE
◦ Criticism
Raising standards
Finding customers and retaining them- continually provide max VFM to customers to sustain highest level of customer satisfaction or as Prof. NJ “Customer astonishment”
Improving – overall productivity and min the overall cost as much as possible .. Thus max profits
Value for customer
Service : Pre, during and post customer service
Measure of output per unit input
Output should be acceptable by the cutomer.
Increase output and keep input constant
Keep output constant and increase input
Increase both keeping proportional increase in o/p is more than i/p
Pioneering techinque of improving VFM and productivity
Major discipline of Industrial Engineering and even to date remains the basic of all other technique
Inputs: Man, machine, material, capital and information.
A qualified worker is one who is accepted as having the necessary physical attributes, possessing the required intelligence and the education and having acquired the necessary skill and knowledge to carry out the work in hand to satisfactory standards of safety, quantity and quality.
It measures time and separated effective time from in effectives and hence by this we can reduce the inefective time
Fair days work : amount of work done by qualified employee in standard condition and not limited by processes
Capacity mgmt – resources and plant and machinery
When our qualified worker is doing a defined job with standard performance, the time taken to do it (use a stop-watch) is the basic time for the job. If we have time data for mowing and marking up a cricket pitch then we can estimate how many hours it will take to prepare all the cricket pitches on a public sports ground. Contracts to grounds-keeping firms can be prepared.
A standard time = basic time + relaxation allowance + other allowance
Assumes: set sequence, routine work cycle (all workers), little discretion, 100% effort rating - trained/qualified, motivated/committed, working at normal pace & not fatigued .Fix standard time and enter into measured work manual/database.
Time study determine how long a qualified worker under stated conditions can reasonably be expected to complete a task.
time Study:
establish standard times - management knowledge
rate operator performance - criteria for appraisal
gather information to calculate production capabilities & data for capacity planning.
define/cost work content of finished goods and services e.g. for charging & estimating
Observations:
For instance, the manager in the example would be an ideal observer in conducting a time study of coffer making work.
Observed Person:
A person making coffee, for example, must be fully trained and familiar with the process of coffee making if the time study wishes to determine how long it takes to make
the coffee.
Nomethetic – philosophical
Idiographic – clinical science – describes pecularity
The human factor is very important for WS
Good relations is a key factor for success
Eductaional qualification
Leaders – captains MS Dhoni, BA, analysis, estimators
Critics : labors .since work could be measured now… goal were met management raised standard