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Copyright © 2014 Leonardo Worldwide Corporation
Technical Difficulties?
Contact
Citrix GoToWebinar
1-800-263-6317
support@citrixonline.com
Understanding Today’s
Travel Shopper: Learning From
Google’s 2014 Traveler Study
September 25, 2014 Technical Difficulties?
Contact
Citrix GoToWebinar
1-800-263-6317
support@citrixonline.com
Darlene Rondeau, VP, Best Practices, Leonardo
Katy Galambos, Industry Analyst, Travel, Google
Darlene Rondeau
Vice-President,
Best Practices, Online Merchandising
Leonardo
@darlenerondeau
Katy Galambos
Industry Analyst, Travel
Google
The Google
Traveler Study
reveals:
► Why multi-
screen marketing
is vital for hotels
► Trends in the
online travel
shopping journey
► Consumer travel
behavior
Katy Galambos
Industry Analyst, Travel
Google
The Ultimate Visual Storytelling Solution for
Hotels
VBrochure
VScape Media
Publishing
VNetwork Analytics Customer
Success
BestSTART
++ + ++
Online
Players
Mobile
Web
Gallery
Facebook
Copyright © 2014 Leonardo Worldwide Corporation

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Understanding Today’s Travel Shopper: Learning From Google’s 2014 Traveler Study

  • 1. Copyright © 2014 Leonardo Worldwide Corporation Technical Difficulties? Contact Citrix GoToWebinar 1-800-263-6317 support@citrixonline.com Understanding Today’s Travel Shopper: Learning From Google’s 2014 Traveler Study September 25, 2014 Technical Difficulties? Contact Citrix GoToWebinar 1-800-263-6317 support@citrixonline.com Darlene Rondeau, VP, Best Practices, Leonardo Katy Galambos, Industry Analyst, Travel, Google
  • 2. Darlene Rondeau Vice-President, Best Practices, Online Merchandising Leonardo @darlenerondeau
  • 4. The Google Traveler Study reveals: ► Why multi- screen marketing is vital for hotels ► Trends in the online travel shopping journey ► Consumer travel behavior
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  • 65. The Ultimate Visual Storytelling Solution for Hotels VBrochure VScape Media Publishing VNetwork Analytics Customer Success BestSTART ++ + ++ Online Players Mobile Web Gallery Facebook
  • 66. Copyright © 2014 Leonardo Worldwide Corporation

Editor's Notes

  1. Google does the travel and tourism industry a huge favor each year when they release their latest Traveler Study, and this year is no different. The Google 2014 Traveler Study is out, and we are privileged enough to have an industry specialist from Google here to show us why you should care! The study reveals why multi-screen marketing is vital for hotels – [stat from the study] Trends in the online travel shopping journey – [stat from the study] Key statistics for understanding consumers – [stat from the study]
  2. People are inspired primarily by online resources, most especially through social and video sites and search results so it’s important that your hotel be represented on these sites and optimized for search engines The research phase is a critical part of the planning stage of hotel shopping which presents an opportunity for hotel marketers; Grab their attention, and stay memorable as they go through the consideration process Mobile is important throughout the entire shopping journey with 75% of leisure travelers switching between devices to complete planning and booking. Being optimized for smartphones and tablets shouldn’t be a back burner initiative any longer 80% of hotel bookers watch online videos to make a decision regarding their accommodations. Video production isn’t as expensive as it used to be and there is an option for every budget