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Agile Innovation Games
The seriously fun way to do serious work – seriously
                            June 2012
                         Nadeem Ulla Khan
Agenda

•   The Industry

•   The Market

•   Understanding the Market

•   Games + Business

•   Why do we need them

•   Hot Air Balloon

•   Value add

•   Case study

•   Other Innovation Games

•   References
The Industry




               Source - http://www.esrb.org
The Market




             Source - http://www.theesa.com
Understanding the market

Why do people play games?


•   Be more cognitive (knowledge gathering)

•   Solving the unsolvable

•   Be more competitive

•   Self actualization (to realize ones potential)

•   Socially intrigued

•   Work better as Teams



So, can we use this in business ???

                                               Lets explore…
Games + Business = Innovation Games

Developed by Luke Hohmann:




                 Goal                        Innovation




                                                          Business
     Game                    Collaboration
                                                          Strategy
Using games in business – Innovation Games



Innovation Games surface out these
through effective collaboration




                                     Circle of Knowledge
Innovation Games help in …

                    Optimizing collaboration



                           Enables Ideation



                      Deeper Business Insight



       Strengthening the customer-vendor bond



                         Making learning fun
Hot Air Balloon


    Let us summarize.


                   The game has 2 parts:

                   1.   Fly high

                   2. Unable to fly
Hot Air Balloon


                                                              What did we learn from this?

                                                                  Diverse expectations but one goal

                                                                  Surface USP’s

                                                                  Derive feature list

                                                                  Uncover obstacles right from the word “Go”

                                                                  Plan for risk management earlier in the cycle




Where can we use this exercise?

   Bring out the Business Case, especially when multiple stake holders are involved

   Product backlog Prioritization

   In a “retrospective meeting” to discover what went right or wrong
Value-add

• Know your customer

• Discover unspoken needs

• Learn what you shouldn’t build and why

• Build consensus (Get every one on the same page)

• Foster trust relationship

• Share tactical knowledge/experience

• Validate requirements (Offering = Customer business needs)


                              …all of this while you are having fun 
Valtech – Case Study – HR Open House

Valtech Bangalore, went through a merger.


Challenges faced in the past:

•   Employees were hesitant to open up

•   No Candid feedback

•   Unavailability of management at times

•   No structure in facilitation

•   Unable to maintain transparency


Solution:

           •   “Innovation Games”
Valtech – Case Study – HR Open House

               Speed Boat in Action:
Valtech – Case Study – HR Open House

           • 23 sessions conducted, over 2 Months
Valtech – Case Study – HR Open House

           • 394 Employees addressed
Valtech – Case Study – HR Open House

What is important
                    • 195 issues raised, 166 closed and 29 open
  is to note the
 closed items –
 Transparency
     achieved
Valtech – Case Study – HR Open House

Value-add using Speed Boat :


•    No inhibition due to use of post-its


•    More open communication


•    Higher level of interaction


•    Transparency between management
     and employees


•    Accelerated more ownership


•    Catalyzed smooth transition
Valtech – Case Study – HR Open House

             The Team that made it happen
Innovation Games to explore

20/20 Vision             Rank a list of choices.
Buy a Feature            Prioritize features.
Give Them a Hot Tub      Generate your crazy ideas and let your customers determine
                         just how crazy those ideas really are!
Me and My Shadow         Watch your customer use your product on their terms, not yours.
Product Box              Ask your customers to design a product box for your product.
Prune the Product Tree   Build a product according to your plans.
Remember the Future      Are you asking your customers the right question?
Show and Tell            Ask customers to tell you about the results that they can
                         produce with your product.
Speed Boat               Identify what customers don’t like about your products or
                         services.
Spider Web               Clarify the operating context for your products and services.
Start Your Day           Understand how and when your customer uses your product.
The Apprenctice          Understand your customers' needs so well that you can envision
                         solutions to problems customers may not realize they have!
References

• http://innovationgames.com/
• http://www.esrb.org/about/video-game-industry-statistics.jsp
• http://www.theesa.com/facts/pdfs/ESA_EF_2011.pdf
• http://www.nearsoft.com/blog/innovation-games.html
• http://www.itbusinessedge.com/
• http://allgamesofchance.com/psychology-of-games.htm
• http://www.alionscience.com
• http://en.wikipedia.org/wiki/Innovation_game#A_description_of_inno
  vation_games
• http://tastycupcakes.org/
• http://www.uie.com/
Feedback
Thank you
 Nadeem Ulla Khan (ATS Team)

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Valtech - Agile Innovation Games

  • 1. Agile Innovation Games The seriously fun way to do serious work – seriously June 2012 Nadeem Ulla Khan
  • 2. Agenda • The Industry • The Market • Understanding the Market • Games + Business • Why do we need them • Hot Air Balloon • Value add • Case study • Other Innovation Games • References
  • 3. The Industry Source - http://www.esrb.org
  • 4. The Market Source - http://www.theesa.com
  • 5. Understanding the market Why do people play games? • Be more cognitive (knowledge gathering) • Solving the unsolvable • Be more competitive • Self actualization (to realize ones potential) • Socially intrigued • Work better as Teams So, can we use this in business ??? Lets explore…
  • 6. Games + Business = Innovation Games Developed by Luke Hohmann: Goal Innovation Business Game Collaboration Strategy
  • 7. Using games in business – Innovation Games Innovation Games surface out these through effective collaboration Circle of Knowledge
  • 8. Innovation Games help in … Optimizing collaboration Enables Ideation Deeper Business Insight Strengthening the customer-vendor bond Making learning fun
  • 9. Hot Air Balloon Let us summarize. The game has 2 parts: 1. Fly high 2. Unable to fly
  • 10. Hot Air Balloon What did we learn from this?  Diverse expectations but one goal  Surface USP’s  Derive feature list  Uncover obstacles right from the word “Go”  Plan for risk management earlier in the cycle Where can we use this exercise?  Bring out the Business Case, especially when multiple stake holders are involved  Product backlog Prioritization  In a “retrospective meeting” to discover what went right or wrong
  • 11. Value-add • Know your customer • Discover unspoken needs • Learn what you shouldn’t build and why • Build consensus (Get every one on the same page) • Foster trust relationship • Share tactical knowledge/experience • Validate requirements (Offering = Customer business needs) …all of this while you are having fun 
  • 12. Valtech – Case Study – HR Open House Valtech Bangalore, went through a merger. Challenges faced in the past: • Employees were hesitant to open up • No Candid feedback • Unavailability of management at times • No structure in facilitation • Unable to maintain transparency Solution: • “Innovation Games”
  • 13. Valtech – Case Study – HR Open House Speed Boat in Action:
  • 14. Valtech – Case Study – HR Open House • 23 sessions conducted, over 2 Months
  • 15. Valtech – Case Study – HR Open House • 394 Employees addressed
  • 16. Valtech – Case Study – HR Open House What is important • 195 issues raised, 166 closed and 29 open is to note the closed items – Transparency achieved
  • 17. Valtech – Case Study – HR Open House Value-add using Speed Boat : • No inhibition due to use of post-its • More open communication • Higher level of interaction • Transparency between management and employees • Accelerated more ownership • Catalyzed smooth transition
  • 18. Valtech – Case Study – HR Open House The Team that made it happen
  • 19. Innovation Games to explore 20/20 Vision Rank a list of choices. Buy a Feature Prioritize features. Give Them a Hot Tub Generate your crazy ideas and let your customers determine just how crazy those ideas really are! Me and My Shadow Watch your customer use your product on their terms, not yours. Product Box Ask your customers to design a product box for your product. Prune the Product Tree Build a product according to your plans. Remember the Future Are you asking your customers the right question? Show and Tell Ask customers to tell you about the results that they can produce with your product. Speed Boat Identify what customers don’t like about your products or services. Spider Web Clarify the operating context for your products and services. Start Your Day Understand how and when your customer uses your product. The Apprenctice Understand your customers' needs so well that you can envision solutions to problems customers may not realize they have!
  • 20. References • http://innovationgames.com/ • http://www.esrb.org/about/video-game-industry-statistics.jsp • http://www.theesa.com/facts/pdfs/ESA_EF_2011.pdf • http://www.nearsoft.com/blog/innovation-games.html • http://www.itbusinessedge.com/ • http://allgamesofchance.com/psychology-of-games.htm • http://www.alionscience.com • http://en.wikipedia.org/wiki/Innovation_game#A_description_of_inno vation_games • http://tastycupcakes.org/ • http://www.uie.com/
  • 22. Thank you Nadeem Ulla Khan (ATS Team)