2016 CTT International Conference: Craig Neal shares the nine steps of collaboration, including a case study of how the steps have been applied in government and relates to public engagement.

1. 9 Steps to Collaboration: A Case Study of
Government and Public Engagement
From the Crucible to Authentic Conversation

2. 9 Steps to Collaboration: A Case Study of
Government and Public Engagement
From Crucibles to Authentic Conversation

3. 9 Steps to Collaboration: A Case Study of
Government and Public Engagement
From Crucibles to Authentic Conversation

4. 9 Steps to Collaboration: A Case Study of
Government and Public Engagement
From Crucibles to Authentic Conversation

5. 9 Steps to Collaboration: A Case Study of
Government and Public Engagement
Storyline
 Uncovering the Crucible
 Safe Space for Authentic Conversations
 Convening Leaders
 Technology of Relationships
 The Utility in Transition
 Tool for Collaborating
 Results: Collaboration Culture Change for Transformation
 Your Questions

6. 9 Steps to Collaboration
March on Washington
~Photo by Paul Schutzer
Uncovering
the Crucible
 Living life’s purpose

7. Uncovering
the Crucible
 The journey
9 Steps to Collaboration
The Commune Years

8. 9 Steps to Collaboration Uncovering
the Crucible
 Key Influencers
 Knowing values assisted
me in creating space for
essential conversation

9. 9 Steps to Collaboration
Safe Space for Authentic Conversations
 Difficult Conversations
 Reflecting on US National politics, Donald Trump, ISIS,
authoritarian regimes
 Why can’t we all just get along? Rodney King
 Practice for Convening Leaders in Essential
Conversations

10. 9 Steps to Collaboration
Convening Leaders
20 Years of Convening, Coaching and Consulting for Leaders
Heartland Programs
TLC Coaching |Consulting Art of Convening Training

11. 9 Steps to Collaboration
Technology of Relationships
 Convening as a tool
 People show up more
fully and present
 Increasingly people want
to take a deeper dive
 Efficient stay on board
Framework for the Technology of Relationships

12. 9 Steps to Collaboration
The Utility in Transition
 Review internal practices
 Assess stakeholder relations
 How can I get them to stop yelling at me?
 Transition STEM culture to collaborative culture
Create
Resonance
Build Trust
and
Transparency
Convening
Skills
Collaborate
Mentor
Colleagues
Organizational Mandate to Incorporate Collaboration
 Look for systemic solutions
 A General Manager’s vision

13. Result: Collaboration Culture Change
for System-Wide Transformation
Initiate
Collaboration
Culture Change
Art of Convening
Training -Cohort 1
Embed
Collaboration
Practices
Art of Convening
Training -Cohort 2
Expand
Collaboration
Capacities
Art of Convening
Training -Cohort 3
Peer-to-Peer
Training
9 Steps to Collaboration
The Utility in Transition, Cont.
Tools Needed to Sustain the Initiative

14. 9 Steps to Collaboration
Tool for Collaborating

15. 9 Steps to Collaboration
Results: Collaboration Culture Change
for Transformation
• What did we all learn?
• From STEM mindset to
Collaboration Network
• They have developed new
muscles.
• A Culture Change
rative Network Meeting
Innovative
Outcomes
Participation
Engagement
w
n
ng
s
s-
d
se
Actively
Learning
Collaborative Network Meeting

16. 9 Steps to Collaboration
Results: Collaboration Culture Change
for Transformation, Cont.
“My division has been led by Heartland in our transition to
become a collaborative partner with the many stakeholders
that are essential to a one water future in our state and the
effort to build upon and sustain our transformation to a
collaborative culture.
In contrast to other leadership training initiatives, their
model and convening has been embraced by staff.”
~ General Manager, Utility in Transition

17. 9 Steps to Collaboration
Your Questions
 The Big “Q”
 Breakout Question: What question are you
left with regarding collaboration, that if you
brought to action, could transform your life
and serve those around you?

18. 9 Steps to Collaboration
Contact Information
Contact
Craig Neal, Co-Founder
Heartland, Inc.
Minneapolis, Minnesota
Craig@heartlandcircle.com
612-920-3039