Vanildo Oliveira

São Paulo Area, Brazil Brazil

DNext innovation

NGO / Public Service

I´m passionate and evangelist about Consumer Experience, Engagement and innovation strategy based on Service Design perspective, where empathy play a critical role to deliver the excellence, which is the most effective way to building awareness, loyalty and engagement. In addition, managing consumer or client needs is the way to help people, leveraging happiness, what goes beyond business perspective. Working on Marketing Services with projects to redesign the Marketing capabilities, Designing campaign framework, as well as the Digital Agency network, in order to unleach the potention of the collaboration and coletive knowledge, I develped a wide range of skills and competencies. Lead...