SlideShare a Scribd company logo
1 of 39
Download to read offline
10 lessons
      for marketers
      from Barack
         Obama

   Overview of Digital Strategy,
     Tactics, Tools & Results




Vijay Sankaran, Digital Strategy Director, URJA
This presentation was made at
                a Digital Marketing Conference
          held in Mumbai, India on Nov 26, 2008.

        A detailed guest article on the same theme
       also appeared here (http://twurl.nl/ng1fth)
in Afaqs.com* on Nov 7, 2008 as well as Brand Reporter
    India’s leading Advertising & Marketing magazine.


*Afaqs.com is the world’s most visited Advertising & Marketing website




                                                       Architecting Customer Value
Obama beat two established political brands, Clinton & McCain.
 He also beat global brands like Nike and Apple to be chosen
                Ad Age Marketer of the Year.

                                               Architecting Customer Value
The results: A game changer
• $ 640 million in funds, 3.1 million contributors

• Over 100 million page views of official and
  unofficial YouTube videos

• 5 million volunteers

• 2.2 million `fans’ on his Facebook page

• Over 1 million on his MySpace page and

• 3 million profiles on myBarackObama.org


                                       Architecting Customer Value
10 lessons
    for marketers

   1.Define your goal.
Build an integrated digital
   strategy around it.




                         Architecting Customer Value
Goal: “To build an online relationship with
 supporters who will not only give money
  but also knock on doors to help register
    voters, and help get the vote out.”




                                Architecting Customer Value
v/s




      Architecting Customer Value
Integrated Hub & Spokes Model
                                 New media & Widgets




                                                                         Email
                                                                         Marketing




                                Hub
Online
Search &
Display Ads




                                      Social
                                      Media



                                                       Architecting Customer Value
Email id harvesting: Strategic objective in first phase



                                               Architecting Customer Value
Email : The glue of Obama’s Digital Marketing
•    1 billion emails
•    13 million email ids
•    Granular segmentation
•    One-to-One
•    Personalized
•    Incentive
•    Relevance




“Be the first to know “ the Vice-President nominee was one of the
many ways Email created buzz and engagement, and helped
increase registerations.



                                                                    Architecting Customer Value
Did you see Michelle?




                        Architecting Customer Value
Answer the call




                  Architecting Customer Value
Dinner with Barack?




                      Architecting Customer Value
Get your official Obama-Biden yard sign




                                 Architecting Customer Value
An emailer from Obama, the day he won




                               Architecting Customer Value
2. Bring the best minds to the table.
     Empower them to execute.




                            Architecting Customer Value
Architecting Customer Value
Architecting Customer Value
4. Leverage your customers’
        passions..




                      Architecting Customer Value
The Obama Girl series of videos
   got over 60 million views.




                                  Architecting Customer Value
Yes, We Can by Will.i.am
A 2008 video featuring
60 celebrities had over
   11 million views.


                           Architecting Customer Value
Halloween: YesWeCarve.com




Obama supporters put up a site during Halloween just a few
week before the election. Here visitors were asked to express
 their support through photos of Obama theme pumpkins .



                                                 Architecting Customer Value
Chris Hughes, 24-year old co-founder of
Facebook was the “online organizing guru”
managing MyBO.com




                                            Customer-Centric:
                                            Walking the Talk.




                                                  Architecting Customer Value
5. Relinquish control.
    Yes, you can.




                    Architecting Customer Value
Architecting Customer Value
6. Segment and connect.
    Relevancy rules.




                    Architecting Customer Value
Architecting Customer Value
7. Stay ahead of the curve.
Or your customers will move on
         without you.




                        Architecting Customer Value
Iphone App


             1,20,000 “followers’ on Twitter




                                  Architecting Customer Value
8. Run many small campaigns.
Tactics matter as much as strategy.




                           Architecting Customer Value
Architecting Customer Value
Architecting Customer Value
Architecting Customer Value
9. Make sure `online community’
  translates to real world wins.




                          Architecting Customer Value
10. Focus on the endgame.
        Close the sale.




                     Architecting Customer Value
It’s customer engagement
       that causes the queue.




….whether it’s at the checkout counter,
        or the polling booth.




                                          Architecting Customer Value
“Kennedy was the first telegenic brand.

  Obama is the first cybergenic brand”
         -Paul Saffo, futurist.


           The questions you need to
                ask yourself are:
         How cybergenic is my brand?
How digital is my marketing outlook and toolkit?



                                    Architecting Customer Value
10 lessons for marketers
1. Define your goal. Build an    6. Segment and connect.
   integrated digital strategy       Relevancy rules.
   around it.                    7. Stay ahead of the curve.
2. Bring the best minds to           Or your customers will
   the table. Empower them           move on without you.
   to execute.                   8. Run many small
3. Change the rules of the           campaigns. Tactics matter
   game where you can.               as much as strategy.
4. Leverage your customers’      9. Make sure online
   passion.                          community translates to
                                     real world wins.
5. Relinquish control. Yes,
   you can. (Or else…)           10. Focus on the endgame.
                                     Close the sale.

                                                Architecting Customer Value
Connect with me

• Twitter: @VijaySankaran

• Linkedin: www.linkedin.com/in/esveejay

• Linkedin Groups:

            Digital Marketing India

            Email Marketing India

• Email: Vijay1to1@gmail.com

• www.urja.com

                                           Architecting Customer Value

More Related Content

What's hot

It's SOCIAL Business - Not just marketing
It's SOCIAL Business - Not just marketingIt's SOCIAL Business - Not just marketing
It's SOCIAL Business - Not just marketingLynnelle Wilson
 
Marketing On A Shoestring Budget
Marketing On A Shoestring BudgetMarketing On A Shoestring Budget
Marketing On A Shoestring BudgetJason Piasecki
 
Content strategies for top solar companies in california
Content strategies for top solar companies in californiaContent strategies for top solar companies in california
Content strategies for top solar companies in californiaintrotodigital
 
"Raising Awareness for Your Business" by Joel Kessel
"Raising Awareness for Your Business" by Joel Kessel"Raising Awareness for Your Business" by Joel Kessel
"Raising Awareness for Your Business" by Joel KesselBusiness Builders Club
 
Converting Online Marketing In Local Profits A Report To Grow Your Biz In Th...
Converting Online Marketing In Local Profits  A Report To Grow Your Biz In Th...Converting Online Marketing In Local Profits  A Report To Grow Your Biz In Th...
Converting Online Marketing In Local Profits A Report To Grow Your Biz In Th...Olivier LECA
 
Digital School Atlanta - Social Media Advertising Demystified
Digital School Atlanta - Social Media Advertising DemystifiedDigital School Atlanta - Social Media Advertising Demystified
Digital School Atlanta - Social Media Advertising DemystifiedBillMo
 
Paid Social vs. Organic Social: Creating a Hybrid Strategy
Paid Social vs. Organic Social: Creating a Hybrid StrategyPaid Social vs. Organic Social: Creating a Hybrid Strategy
Paid Social vs. Organic Social: Creating a Hybrid StrategyAdRoll
 
Digital brand final (1)
Digital brand final (1)Digital brand final (1)
Digital brand final (1)Lirio
 
Digital marketing for real estate
Digital marketing for real estateDigital marketing for real estate
Digital marketing for real estateSpree Marketing
 
Tweeting Social Stuff October 2009
Tweeting Social Stuff October 2009Tweeting Social Stuff October 2009
Tweeting Social Stuff October 2009Team Eleven
 
Market Exclusive Internet Strategy
Market Exclusive Internet StrategyMarket Exclusive Internet Strategy
Market Exclusive Internet StrategyBob Miller
 
Amy Hobson Partner SocialB
Amy Hobson  Partner SocialBAmy Hobson  Partner SocialB
Amy Hobson Partner SocialBCIO Edge
 
Consistency is Key for Publishing Content PowerPoint
Consistency is Key for Publishing Content PowerPointConsistency is Key for Publishing Content PowerPoint
Consistency is Key for Publishing Content PowerPointintrotodigital
 
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...introtodigital
 
Visual Virality
Visual ViralityVisual Virality
Visual ViralityNewsCred
 
Viral Marketing, Igniting the Buzz
Viral Marketing, Igniting the BuzzViral Marketing, Igniting the Buzz
Viral Marketing, Igniting the BuzzSallie Burnett
 
Interactive Marketing Strategies
Interactive Marketing StrategiesInteractive Marketing Strategies
Interactive Marketing StrategiesDavid Mullings
 

What's hot (20)

It's SOCIAL Business - Not just marketing
It's SOCIAL Business - Not just marketingIt's SOCIAL Business - Not just marketing
It's SOCIAL Business - Not just marketing
 
Marketing On A Shoestring Budget
Marketing On A Shoestring BudgetMarketing On A Shoestring Budget
Marketing On A Shoestring Budget
 
Content strategies for top solar companies in california
Content strategies for top solar companies in californiaContent strategies for top solar companies in california
Content strategies for top solar companies in california
 
"Raising Awareness for Your Business" by Joel Kessel
"Raising Awareness for Your Business" by Joel Kessel"Raising Awareness for Your Business" by Joel Kessel
"Raising Awareness for Your Business" by Joel Kessel
 
Converting Online Marketing In Local Profits A Report To Grow Your Biz In Th...
Converting Online Marketing In Local Profits  A Report To Grow Your Biz In Th...Converting Online Marketing In Local Profits  A Report To Grow Your Biz In Th...
Converting Online Marketing In Local Profits A Report To Grow Your Biz In Th...
 
Digital Marketing
Digital MarketingDigital Marketing
Digital Marketing
 
Digital School Atlanta - Social Media Advertising Demystified
Digital School Atlanta - Social Media Advertising DemystifiedDigital School Atlanta - Social Media Advertising Demystified
Digital School Atlanta - Social Media Advertising Demystified
 
Paid Social vs. Organic Social: Creating a Hybrid Strategy
Paid Social vs. Organic Social: Creating a Hybrid StrategyPaid Social vs. Organic Social: Creating a Hybrid Strategy
Paid Social vs. Organic Social: Creating a Hybrid Strategy
 
Digital brand final (1)
Digital brand final (1)Digital brand final (1)
Digital brand final (1)
 
Digital marketing for real estate
Digital marketing for real estateDigital marketing for real estate
Digital marketing for real estate
 
Tweeting Social Stuff October 2009
Tweeting Social Stuff October 2009Tweeting Social Stuff October 2009
Tweeting Social Stuff October 2009
 
Market Exclusive Internet Strategy
Market Exclusive Internet StrategyMarket Exclusive Internet Strategy
Market Exclusive Internet Strategy
 
Amy Hobson Partner SocialB
Amy Hobson  Partner SocialBAmy Hobson  Partner SocialB
Amy Hobson Partner SocialB
 
The New Internet
The New InternetThe New Internet
The New Internet
 
Consistency is Key for Publishing Content PowerPoint
Consistency is Key for Publishing Content PowerPointConsistency is Key for Publishing Content PowerPoint
Consistency is Key for Publishing Content PowerPoint
 
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...
Digital Marketing in 2020 A recap of the best tools, trends, and tips in COVI...
 
Social Media Goals
Social Media GoalsSocial Media Goals
Social Media Goals
 
Visual Virality
Visual ViralityVisual Virality
Visual Virality
 
Viral Marketing, Igniting the Buzz
Viral Marketing, Igniting the BuzzViral Marketing, Igniting the Buzz
Viral Marketing, Igniting the Buzz
 
Interactive Marketing Strategies
Interactive Marketing StrategiesInteractive Marketing Strategies
Interactive Marketing Strategies
 

Similar to 10 Lessons for Marketers from Barack Obama

Nvc lean startup
Nvc lean startupNvc lean startup
Nvc lean startupCU_NVC
 
Brand Restart 2023: Míla Knepr - Značka, kreativita a data
Brand Restart 2023: Míla Knepr - Značka, kreativita a dataBrand Restart 2023: Míla Knepr - Značka, kreativita a data
Brand Restart 2023: Míla Knepr - Značka, kreativita a dataTaste
 
London, Ink Presents Inside Out Branding for Credit Unions
London, Ink Presents Inside Out Branding for Credit UnionsLondon, Ink Presents Inside Out Branding for Credit Unions
London, Ink Presents Inside Out Branding for Credit UnionsChief Listening Officers
 
Valiant Design "Incognito"
Valiant Design "Incognito"Valiant Design "Incognito"
Valiant Design "Incognito"Pamela Abeyta
 
How Social Media can benefit Property Management. Neighbourhood Buzz presents...
How Social Media can benefit Property Management. Neighbourhood Buzz presents...How Social Media can benefit Property Management. Neighbourhood Buzz presents...
How Social Media can benefit Property Management. Neighbourhood Buzz presents...Neighbourhood Buzz
 
Digital Marketing Strategy Seminar- Presentation
Digital Marketing Strategy Seminar- PresentationDigital Marketing Strategy Seminar- Presentation
Digital Marketing Strategy Seminar- PresentationRico Buraga
 
Wd & im session b2_marketing through internet_april 26,2010
Wd & im session b2_marketing through internet_april 26,2010Wd & im session b2_marketing through internet_april 26,2010
Wd & im session b2_marketing through internet_april 26,2010Mahesh Panchal
 
Lecture 5 customer relationships
Lecture 5   customer relationshipsLecture 5   customer relationships
Lecture 5 customer relationshipsStanford University
 
Ballparq pitch 5min_v7
Ballparq pitch 5min_v7Ballparq pitch 5min_v7
Ballparq pitch 5min_v7Carey Chico
 
Digital Strategy for your Brand
Digital Strategy for your BrandDigital Strategy for your Brand
Digital Strategy for your BrandAhmar Hasan
 
July 2009 V12 Group Positioning
July 2009 V12 Group PositioningJuly 2009 V12 Group Positioning
July 2009 V12 Group PositioningAllenMadoff
 
There Will Be Blood: 'Got Social Media' Presenation by Chris Bernard
There Will Be Blood: 'Got Social Media' Presenation by Chris BernardThere Will Be Blood: 'Got Social Media' Presenation by Chris Bernard
There Will Be Blood: 'Got Social Media' Presenation by Chris BernardChris Bernard
 
Voice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemVoice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemWebtrends
 
Voice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemVoice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemWebtrends
 
Presentation at IIM - lessons from my time @c2w
Presentation at IIM - lessons from my time @c2wPresentation at IIM - lessons from my time @c2w
Presentation at IIM - lessons from my time @c2wRaj Menon
 
Lean Launchpad Tucson - Customer Relationships
Lean Launchpad Tucson - Customer RelationshipsLean Launchpad Tucson - Customer Relationships
Lean Launchpad Tucson - Customer RelationshipsAaron Eden
 
Looking Beyond Programmatic: Re-Balancing Digital and Mobile Advertising
Looking Beyond Programmatic: Re-Balancing Digital and Mobile AdvertisingLooking Beyond Programmatic: Re-Balancing Digital and Mobile Advertising
Looking Beyond Programmatic: Re-Balancing Digital and Mobile AdvertisingCreative Digital Agency
 
Successful Electrical Retailer Design Concepts
Successful Electrical Retailer Design ConceptsSuccessful Electrical Retailer Design Concepts
Successful Electrical Retailer Design ConceptsCampbellRigg
 
Mann Marketing Introduction Lr
Mann Marketing Introduction LrMann Marketing Introduction Lr
Mann Marketing Introduction Lrvikimann
 

Similar to 10 Lessons for Marketers from Barack Obama (20)

IT Track Module 1
IT Track Module 1IT Track Module 1
IT Track Module 1
 
Nvc lean startup
Nvc lean startupNvc lean startup
Nvc lean startup
 
Brand Restart 2023: Míla Knepr - Značka, kreativita a data
Brand Restart 2023: Míla Knepr - Značka, kreativita a dataBrand Restart 2023: Míla Knepr - Značka, kreativita a data
Brand Restart 2023: Míla Knepr - Značka, kreativita a data
 
London, Ink Presents Inside Out Branding for Credit Unions
London, Ink Presents Inside Out Branding for Credit UnionsLondon, Ink Presents Inside Out Branding for Credit Unions
London, Ink Presents Inside Out Branding for Credit Unions
 
Valiant Design "Incognito"
Valiant Design "Incognito"Valiant Design "Incognito"
Valiant Design "Incognito"
 
How Social Media can benefit Property Management. Neighbourhood Buzz presents...
How Social Media can benefit Property Management. Neighbourhood Buzz presents...How Social Media can benefit Property Management. Neighbourhood Buzz presents...
How Social Media can benefit Property Management. Neighbourhood Buzz presents...
 
Digital Marketing Strategy Seminar- Presentation
Digital Marketing Strategy Seminar- PresentationDigital Marketing Strategy Seminar- Presentation
Digital Marketing Strategy Seminar- Presentation
 
Wd & im session b2_marketing through internet_april 26,2010
Wd & im session b2_marketing through internet_april 26,2010Wd & im session b2_marketing through internet_april 26,2010
Wd & im session b2_marketing through internet_april 26,2010
 
Lecture 5 customer relationships
Lecture 5   customer relationshipsLecture 5   customer relationships
Lecture 5 customer relationships
 
Ballparq pitch 5min_v7
Ballparq pitch 5min_v7Ballparq pitch 5min_v7
Ballparq pitch 5min_v7
 
Digital Strategy for your Brand
Digital Strategy for your BrandDigital Strategy for your Brand
Digital Strategy for your Brand
 
July 2009 V12 Group Positioning
July 2009 V12 Group PositioningJuly 2009 V12 Group Positioning
July 2009 V12 Group Positioning
 
There Will Be Blood: 'Got Social Media' Presenation by Chris Bernard
There Will Be Blood: 'Got Social Media' Presenation by Chris BernardThere Will Be Blood: 'Got Social Media' Presenation by Chris Bernard
There Will Be Blood: 'Got Social Media' Presenation by Chris Bernard
 
Voice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemVoice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic Ecosystem
 
Voice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic EcosystemVoice of Customer in the Analytic Ecosystem
Voice of Customer in the Analytic Ecosystem
 
Presentation at IIM - lessons from my time @c2w
Presentation at IIM - lessons from my time @c2wPresentation at IIM - lessons from my time @c2w
Presentation at IIM - lessons from my time @c2w
 
Lean Launchpad Tucson - Customer Relationships
Lean Launchpad Tucson - Customer RelationshipsLean Launchpad Tucson - Customer Relationships
Lean Launchpad Tucson - Customer Relationships
 
Looking Beyond Programmatic: Re-Balancing Digital and Mobile Advertising
Looking Beyond Programmatic: Re-Balancing Digital and Mobile AdvertisingLooking Beyond Programmatic: Re-Balancing Digital and Mobile Advertising
Looking Beyond Programmatic: Re-Balancing Digital and Mobile Advertising
 
Successful Electrical Retailer Design Concepts
Successful Electrical Retailer Design ConceptsSuccessful Electrical Retailer Design Concepts
Successful Electrical Retailer Design Concepts
 
Mann Marketing Introduction Lr
Mann Marketing Introduction LrMann Marketing Introduction Lr
Mann Marketing Introduction Lr
 

Recently uploaded

8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadAyesha Khan
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationAnamaria Contreras
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyotictsugar
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 

Recently uploaded (20)

Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
PSCC - Capability Statement Presentation
PSCC - Capability Statement PresentationPSCC - Capability Statement Presentation
PSCC - Capability Statement Presentation
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy CheruiyotInvestment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 

10 Lessons for Marketers from Barack Obama

  • 1. 10 lessons for marketers from Barack Obama Overview of Digital Strategy, Tactics, Tools & Results Vijay Sankaran, Digital Strategy Director, URJA
  • 2. This presentation was made at a Digital Marketing Conference held in Mumbai, India on Nov 26, 2008. A detailed guest article on the same theme also appeared here (http://twurl.nl/ng1fth) in Afaqs.com* on Nov 7, 2008 as well as Brand Reporter India’s leading Advertising & Marketing magazine. *Afaqs.com is the world’s most visited Advertising & Marketing website Architecting Customer Value
  • 3. Obama beat two established political brands, Clinton & McCain. He also beat global brands like Nike and Apple to be chosen Ad Age Marketer of the Year. Architecting Customer Value
  • 4. The results: A game changer • $ 640 million in funds, 3.1 million contributors • Over 100 million page views of official and unofficial YouTube videos • 5 million volunteers • 2.2 million `fans’ on his Facebook page • Over 1 million on his MySpace page and • 3 million profiles on myBarackObama.org Architecting Customer Value
  • 5. 10 lessons for marketers 1.Define your goal. Build an integrated digital strategy around it. Architecting Customer Value
  • 6. Goal: “To build an online relationship with supporters who will not only give money but also knock on doors to help register voters, and help get the vote out.” Architecting Customer Value
  • 7. v/s Architecting Customer Value
  • 8. Integrated Hub & Spokes Model New media & Widgets Email Marketing Hub Online Search & Display Ads Social Media Architecting Customer Value
  • 9. Email id harvesting: Strategic objective in first phase Architecting Customer Value
  • 10. Email : The glue of Obama’s Digital Marketing • 1 billion emails • 13 million email ids • Granular segmentation • One-to-One • Personalized • Incentive • Relevance “Be the first to know “ the Vice-President nominee was one of the many ways Email created buzz and engagement, and helped increase registerations. Architecting Customer Value
  • 11. Did you see Michelle? Architecting Customer Value
  • 12. Answer the call Architecting Customer Value
  • 13. Dinner with Barack? Architecting Customer Value
  • 14. Get your official Obama-Biden yard sign Architecting Customer Value
  • 15. An emailer from Obama, the day he won Architecting Customer Value
  • 16. 2. Bring the best minds to the table. Empower them to execute. Architecting Customer Value
  • 19. 4. Leverage your customers’ passions.. Architecting Customer Value
  • 20. The Obama Girl series of videos got over 60 million views. Architecting Customer Value
  • 21. Yes, We Can by Will.i.am A 2008 video featuring 60 celebrities had over 11 million views. Architecting Customer Value
  • 22. Halloween: YesWeCarve.com Obama supporters put up a site during Halloween just a few week before the election. Here visitors were asked to express their support through photos of Obama theme pumpkins . Architecting Customer Value
  • 23. Chris Hughes, 24-year old co-founder of Facebook was the “online organizing guru” managing MyBO.com Customer-Centric: Walking the Talk. Architecting Customer Value
  • 24. 5. Relinquish control. Yes, you can. Architecting Customer Value
  • 26. 6. Segment and connect. Relevancy rules. Architecting Customer Value
  • 28. 7. Stay ahead of the curve. Or your customers will move on without you. Architecting Customer Value
  • 29. Iphone App 1,20,000 “followers’ on Twitter Architecting Customer Value
  • 30. 8. Run many small campaigns. Tactics matter as much as strategy. Architecting Customer Value
  • 34. 9. Make sure `online community’ translates to real world wins. Architecting Customer Value
  • 35. 10. Focus on the endgame. Close the sale. Architecting Customer Value
  • 36. It’s customer engagement that causes the queue. ….whether it’s at the checkout counter, or the polling booth. Architecting Customer Value
  • 37. “Kennedy was the first telegenic brand. Obama is the first cybergenic brand” -Paul Saffo, futurist. The questions you need to ask yourself are: How cybergenic is my brand? How digital is my marketing outlook and toolkit? Architecting Customer Value
  • 38. 10 lessons for marketers 1. Define your goal. Build an 6. Segment and connect. integrated digital strategy Relevancy rules. around it. 7. Stay ahead of the curve. 2. Bring the best minds to Or your customers will the table. Empower them move on without you. to execute. 8. Run many small 3. Change the rules of the campaigns. Tactics matter game where you can. as much as strategy. 4. Leverage your customers’ 9. Make sure online passion. community translates to real world wins. 5. Relinquish control. Yes, you can. (Or else…) 10. Focus on the endgame. Close the sale. Architecting Customer Value
  • 39. Connect with me • Twitter: @VijaySankaran • Linkedin: www.linkedin.com/in/esveejay • Linkedin Groups: Digital Marketing India Email Marketing India • Email: Vijay1to1@gmail.com • www.urja.com Architecting Customer Value