1. 1
Vishal M Rajput
8 Anand Vihar Bungalows’
I.O.C- Road Nr. Tragad Gam
Chandkheda Ahmadabad – 70
E-mail: vmrajput@live.com
Mo: +91 903 324 7908
Profile Summary & Objective
More than 2 years of experience as a team leader in manage information
technology, focused with best individual as well as groups’ efforts in achieving
organization goals and to have continuous self-development by the way of learning and
exposure through new assignments.
Academic Chronicle
 MSc. I.T I.M.S from Gujarat University in 2013-14 with 82%.
 Bachelor of Sci. from C.U.Shah Science College, Gujarat University 2012
 Completed 1 year training of Advanced and Professional Hardware & Networking from
IIHT Limited, A ’bad in 2010.
 Higher Secondary (Standard XII-Sci.),from N.H.H.S Higher Secondary 2009
 S.S.C from N.H.H.S Higher Secondary Gujarat education board 2007
Experience
 Having 2.5 year of experience as Team Leader at Acute Informatics on Wipro Project
(ESIC/ESIS), since January 2014.
Work Profile
 Handling team of 26 Engineers for ESIC/ESIS Locations in Gujarat state.
 Providing IT Support to 147 Locations across Gujarat state.
 Handling service requests and follow-up until closure over email, phone, help-desk and
live chat.
 Track all issues in a ticketing system, call analysis’s, monitors till closer and provide
timely resolution.
 Network operations and problem resolution.
 Respond to alerts/alarms according to standard operating procedures.
 Direct coordination with team, user and central team for timely resolution of incidents.
 Driving and completion of Physical Asset Verification, Daily & Monthly Checklist,
Preventive Maintenance, Software installation and up-gradation, Drill Activity.
 Maintaining SSR, IMAC and DIR reports.
 Maintaining confidentiality with regard to the information being processed and also
providing on-the-job training to new staff members.
 Ensure escalations are handled in a professional, timely and consistent manner.
 Handling Desktop & Network related quarries, managing cisco VoIP phones, Configuring
& managing Suse Linux servers, configuring thin-client.
 Handling more than 500+ users.
 Creating Technical Tips for Engineers and shares on interval basis.

2. 2
Certification
 Microsoft Certified Technology Specialist
 Configuring and managing Server Virtualization with Windows Server Hyper-V and
System Center Specialist (074-409)
 MCTS: Windows Server 2008 Active Directory, Configuration (70-640)
 To View My Certification Detail Click Here : Certification Detail
 Transcript ID : 1102639, Access Code : 229198112
Technical Knowledge
 System Configuration
 Installation, Maintenance & troubleshooting of all the hardware components Along
with the Network peripherals.
 Creating and maintaining Active Directory users and computer.
 Applying Group Policies on Domain Infrastructure.
 FTP , TELNET,RAS ,IIS,VPN.
 NAT Configuration.
 Configuration of Domain Name System, DHCP, WDS.
 Network Configurations
 Configuration protocols like RIP, IGRP, EIGRP and OSPF, BGP.
 Configuration of NAT and Access List depending upon the network requirement.
 IP sub netting and VLSM network configuration.
 Configuration of VLAN on 1900, 2950 & 3500 series Switches.
 Voice Over IP configuration
 Configuring Firewall technologies, Windows Firewall & Checkpoint
 Virtualization Operating system & technology
 VMware, HyperV & ESXi
 Operating Systems
 Suse Linux 10.3, Red Hat Linux 6.4, 5.4 & 5.1, Windows Server 2012, 2008 & 2003.
 Suse Linux 11.0, Windows 8.1, Win 7, Win Vista, Win XP, Ubuntu
 Programming Languages
 Html, Java, Css, C, C++, php (Basics)
 Completed training program for ITILv3 & ITSM

3. 3
Project Developed
 Open Stack with on RHEL 6.4, In Semester I of M.Sc. IT I.M.S
 MS Exchange Server 2013 with Server 2012, in Semester II of M.Sc. IT I.M.S
 MS Exchange Server 2010 with server 2008 R2, In semester III of M.Sc. IT I.M.S
 MS Active Directory Configuration on server 2008 R2, in semester IV of M.Sc. IT
I.M.S
Achievements
 Star of the month award for August 2014.
 PEET award from Wipro for Year 2015.
 Star of the month award for January 2015.
 PEET award from Wipro for Year 2015-16.
 Customer appreciations.
Reference
Kunal Sunilbhai Kotak (WI01 - GIS - HLS)
- Operation Manager West – Wipro Ltd
- ESIC, Panchdeep Bhavan, Nr.
Incometax Circle, Ashram Road
Ahmedabad – Gujarat
- Mo: +91 9099044455
- Email: Kunal.kotak@wipro.com
Dungar Singh Rajpurohit (WI01 – HCIT)
- Business Development Manager – Wipro
Ltd.
- ESIC, Model Hospital Bapunagar,
Ahmedabad, Gujarat.
- Mo: +91 9173830139
- Email: dungar.rajpurohit@wipro.com
Hobby
 Photography, Bike riding, Listening soft & Rock music.
Personal Detail
Date of Birth : 5th
Aug. 1993
Marital Status : Unmarried
Languages Known : English, Hindi, and Gujarati
Nationality : Indian
(Vishal M Rajput)