apping your customer's experience helps you to see things through their eyes and to spot opportunities for growth. But creating a map doesn’t have to take long. Within just days, you can have a diagram to use in design sprints and other team activities. In this webinar, Jim Kalbach, Head of Customer Success at MURAL and author of book Mapping Experiences, will show you how you can be confident that your solutions will address real-world problems, but in a half of the time.