Vitaliy Kedyk

London, United Kingdom United Kingdom

Executive Director at CEX.IO

Technology / Software / Internet

I am passionate about everything related to customer management and loyalty, from understanding the problem environment to knowing what kind of decisions should be taken to solve the particular issue. I deal with the key accounts as a member of one of the industry’s leading teams on customer relationship and loyalty. We have helped more than a dozen B2C and B2B companies from a variety of industries with their CRM / CLM (customer relationship / loyalty management) strategy creation and implementation. The main goal of the whole team is to help our customers to get the most from their CRM by transforming existing or new loyalty programs from just being a marketing statement to a highly ef...