JAX 2017 talk to use Oracle Management Cloud to improve efficiency for application performance monitoring, log analytics and better feedback (insides) for your DevOps

1. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |
Drive faster, better Software
Delivery with Performance
Monitoring and DevOps
Volker Linz
Senior Sales Consultant
IT Systems (Operations) Management
JAX 2017 conference

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Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
2

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Agenda
Challenges in faster, better software delivery
Use case - Manage a hybride architecture
Solution Demo
Q & A

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Challenges in faster, better software delivery
4

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DevOps
Paid to add new features
Dev Ops
DevOps
Paid to keep system
stable, fast and available
New goal:
Add new features and keep the
system stable, fast and available

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Characteristics of DevOps Movement
Agile
Methodologies
Open Culture
Cloud-like
Infrastructure
Heavy Automation
Open Source
DevOps

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Software Delivery
Plan
Code
Build
Test
Release
Deploy
Operate
Monitor

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Business & DevOps drivers
Better Customer Experience Faster Delivery
200 fold
increase in
releases per year
Milliseconds
make the sale
LOB
IT
Head of
Dev

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War rooms between Dev and Ops team
It's not my
machines,
it's your
code!
It's not my
code, it's
your
machines!
Hey Ops - Here’s
our code...good
luck!

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Culture Dictates Technology Decisions
Any piece of software reflects
the organizational structure that
produced it
-Conway’s Law (1968)
Melvin Conway

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Application Development Landscape 2016/2017
Innovation Software - Find the Next Business (Cloud Native Apps, Microservices)
Differentiation Software - Run Current Business
(Transact. Systems)
Systems of Record –
Keep the Lights On (Backoffice HR, ERP)
Oracle Optimizes DevOps/AppDev for All Categories
Modern, Emerging Software,
Modern DevOps
Mature, Stable Software,
First Generation DevOps
Aged Software,
Limited DevOps

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• Cloud Native (a.k.a. 12 Factor App)
– Driven by the need for continuous
innovation
– Designed to take advantage of cloud
frameworks, that are composed of
distributed, elastic cloud services
– Cloud Native Computing Foundation
• cncf.io, promoting apps that are
– Container packaged
– Dynamically managed
– Microservice oriented
12
Cloud Native Applications and Microservices

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“Problem Troubleshooting is not
easy”
14
Operate & Monitor
Plan
Code
Build
Test
Release
Deploy
Operate
Monitor

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IT Organizations are Drowning
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END USER
EXPERIENCE
APPLICATION
MIDDLE TIER
DATA TIER
VIRTUALIZATION
TIER
INFRASTRUCTURE
TIER
VM CONTAINER
Real Users
Synthetic Users
App metrics
Transactions
Server metrics
Diagnostics
Logs
Host metrics
VM metrics
Container metrics
CMDB
Tickets
Alerts
Too much data
No insight
VM CONTAINER
Too many tools

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IT Security Challenges
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Shrinking
Visibility
• Cloud, BYOD reduce
perimeter security
efficacy
• DevOps multiplies
change rates
• Shrinking window to
catch vulnerable config
Growing
Detection Gap
• Zero day attacks require
anomaly detection
• Low & slow, multi-stage
threats require sequence
awareness
• Targeted attacks require
identity awareness
Falling
Efficiency
• More assets, more
security tools, more
alerts
• Staffing shortages
• Negative impact on SOC
metrics

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Fragmented and Integration Intensive Solution
17
SIEM
(Security Information and Event Management)
Security context, Rules based detection
UEBA
(User and Entity Behavior Analytics)
User context, Anomaly detection
X Multi-product/vendor challenges
X Integration, UIs, data models, support…
X Scale and delivery model differences
X High viability and M&A risk
X Point in time, app specific state checks
Log Management
Raw logs, Forensic search, IT ops analytics
Configuration Management
Secure state, configuration auditing

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Manage a hybride architecture
Use case
Oracle Confidential – Internal/Restricted/Highly Restricted 18

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Use Case – ecommerce
19
http://www.planqsoissons.com
ERP
Webshop
Warehouses
Carriers
Suppliers
Label Generation
Purchase Order
Generation
Article Details
Sales Order Creation
Parcel Information
Status Updates
CRM

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Use Case – ecommerce – architecture in detail
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External
Services
Integration CS
Process CS
On-PremHost
Data Center Cloud Third Party
Webshop
Carrier Service
Label Service
Article Service
Payment Service
APM
System
Monitoring
IT
Analytics

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Our Vision
Complete, integrated suite of
systems management solutions
Designed for heterogeneous
applications and infrastructure
Rapid time to value
On Premise
Application
Performance
Monitoring
Log
Analytics IT
Analytics
Infrastructure
Monitoring
Configuration
& Compliance
Orchestration
Security
Monitoring &
Analytics
New services available in spring 2017

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Next-Generation Unified Data
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END USER
EXPERIENCE/ACTIVITY
APPLICATION
MIDDLE TIER
DATA TIER
VIRTUALIZATION
TIER
VM CONTAINER
INFRASTRUCTURE
TIER
VM CONTAINER
Real Users
Synthetic Users
Unified Platform
App metrics
Transactions
Server metrics
Diagnostics
Logs
Host metrics
VM metrics
Container metrics
CMDB/Compliance
Tickets
Alerts
INTELLIGENT,
UNIFIED PLATFORM
POWERED BY
MACHINE LEARNING
INFORMED BY A
COMPLETE DATA SET
HETEROGENEOUS
AND OPEN
✔
✔
✔
✔
Security Events
Global Threat Feeds
CASB
Identity

23. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |
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Powered By Machine Learning
END USER
EXPERIENCE
APPLICATION
MIDDLE TIER
DATA TIER
VIRTUALIZATION
TIER
VM CONTAINER
INFRASTRUCTURE
TIER
VM CONTAINER
Unified Platform
ANOMALY DETECTION
CLUSTERING
CORRELATION
PREDICTION
✔
✔
✔
✔
Real Users
Synthetic Users
App metrics
Transactions
Server metrics
Diagnostics
Logs
Host metrics
VM metrics
Container metrics
CMDB/Compliance
Tickets
Alerts
Security Events
Global Threat Feeds
CASB
Identity

24. Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |
Why (IT/Dev)Ops is Perfect for Machine Learning
Massive volume
Highly patterned
Predictable format
Possible to unify data
Exhibits long-term trends
Sources constantly change

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Oracle Management Cloud (OMC) in action
Live-Demo

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DEMO Backup
Slides
26

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Login & Welcome Page – OMC UI

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Dashboards

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Management (Operate & Monitor)
Seite 29

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eCommerce – Application Topology View
Seite 30

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Using Application topology (root context menu)
Seite 31

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Monitor eCommerce application
Seite 32

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Monitor critical server requests your IT Infrastructur
(Example: eCommerce)
Seite 33

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Detailed views into methods
Seite 34

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Drill-down in application related log files
Seite 35

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Analyze application logs
Seite 36

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Advanced Analytics of IT components
Seite 37

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Oracle SOC solution - Overview
38
Content Security User Security Network Security
Security Posture
Applications, data and user activity analytics, threat intelligence, and compliance
One-Stop SOC Dashboard
Automated Incident Response & Remediation
Security Monitoring & Analytics + Compliance Cloud Services
Cloud
Security Service
Identity
Cloud Service
API Platform
Cloud Service

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OMC Security & Compliance Data Flow
39
COLLECT ANALYZE RESPONDINVESTIGATE
FORMATS
Dashboards
Reports
Search
DIMENSIONS
Users
Assets
Threats
SOC Analyst, Admin
SOC Manager
Incident Response
Auditors
CSO, CIO
ANY ACTIVITY
Logs, flows, metrics,
transactions, config
(On-premise, cloud)
ANY CONTEXT
Assets Users
Threats
Vulnerabilities
TRIAGE
Incidents
Workflow
Configuration
Correlation Rules
Machine Learning
Risk Scoring
ANALYTICS

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Security Monitoring & Analytics
Seite 40

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Cyber Kill Chain – example
Seite 41

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Configuration & Compliance Service
Seite 42

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Oracle Management Cloud (OMC) in action
Live-Demo

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Automate Monitoring, Management too
Build Better Applications Faster
HudsonCode
Repository
Continuous
Integration
Continuous
Delivery
Incorporate agent
Telemetry from tests
Telemetry from pre-prod/prod
Unified
Platfor
m

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Oracle Management Cloud (OMC) Platform Leverage
• Topology awareness
– Lateral movement within application
– Multi-tier attack within application
• Orchestration/Remediation
– Execute configuration assessment
– Change user privileges
• Cross service visibility
– Configuration assessment results
– Operational metrics (CPU, memory etc.)
• Modern service platform benefits
– Scale, Availability, Security
45

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For More Information
cloud.oracle.com/management
@OracleMgmtCloud
(use #MgmtCloud)
blogs.oracle.com/cloud
http://bit.ly/OMCYoutube

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https://community.oracle.com/community/cloud_computing/platform-as-a-service-paas/oracle-management-cloud
Engage with OMC Community on Oracle’s community platform

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+49 331 2007116
volker.linz@oracle.com
@sporti1703
Contact details or visit me at Oracle demo booth

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Smarter insight.
Swifter action.
Smarter insight.
Swifter action.