Knowledge Management for Day-to-Day (Using SharePoint & Office365)

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A presentation at SharePoint Saturday Kampala on Knowledge Management. Review of what Knowledge Management is all about and how applicable it is at the workplace; then how to use SharePoint and Office365 features to manage knowledge.

Software

Knowledge Management for
your Day-to-Day
Knowledge Management Using SharePoint & O365
Amos Wachanga
@wachanga

Been doing SharePoint related projects for a couple of
years (5 years old now )
Microsoft Certified Professional – SharePoint
PMP Certified
Based in Nairobi
Technology Consultant . Developer
Project Management . Business Analysis .
Meet Amos | @wachanga

Agenda
SharePoint & O365 for
Knowledge Management
SharePoint Services to support
Solutions
How do you implement this?
Get started
Next steps
Introduction
Why do it?
Knowledge Management

Introduction
Knowledge management – Getting the most of knowledge
resources.

Why do it?
Apply.Share.Discover.Capture.

What happens here….
• Import cars
• Sell cars (need accurate information)
• Manage requests
Have ready info on the move
• ….
Car Sales Company

Lots of information
• Car Specifications (year differences)?
• Stock Information
• How do you respond quickly?
Complexity Aggregation Consolidation

Team Experience
• Diminishing individual experience

Market Volatility
• Change in consumer trends

Operating Procedures
• Workflows . Consistency . Collaboration
• How do you optimize the processes?
• Historical data (e.g. pre-sales templates)?

Enterprise Collaboration Platform
Microsoft solutions designed to drive business success
Connect with customersGrow efficientlySafeguard your businessBusiness anywhere
14

SharePoint Features
Business
Connectivity
Services
Sites
Apply.Share.Discover.Capture.

Stay In the Know Find What you Need Discover New Connections
Connect with the right experts and
learn more about their content.
Find just the right results from any
source and take action
Discover new information tailored
to you from your network
Delve – Search and Discovery Across O365
Powered by Office Graph

Get Started
Identify
knowledge
sources
Map the
knowledge
sources
Get started
with SharePoint
or O365
Or you can
always consult
a consultant 
Create a
demo
Learn

Links to Learning Content
• https://www.edx.org/
• https://mva.microsoft.com/
• https://github.com/SharePoint/PnP (Devs)
• https://channel9.msdn.com/
• https://msdn.microsoft.com/
• https://dev.office.com/sharepoint

Thank You
Amos Wachanga
@wachanga
#spskampala

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Knowledge Management for Day-to-Day (Using SharePoint & Office365)

1. Knowledge Management for your Day-to-Day Knowledge Management Using SharePoint & O365 Amos Wachanga @wachanga

2. Been doing SharePoint related projects for a couple of years (5 years old now ) Microsoft Certified Professional – SharePoint PMP Certified Based in Nairobi Technology Consultant . Developer Project Management . Business Analysis . Meet Amos | @wachanga

4. Agenda SharePoint & O365 for Knowledge Management SharePoint Services to support Solutions How do you implement this? Get started Next steps Introduction Why do it? Knowledge Management

5. Introduction Knowledge management – Getting the most of knowledge resources.

6. Why do it? Apply.Share.Discover.Capture.

7. What happens here…. • Import cars • Sell cars (need accurate information) • Manage requests Have ready info on the move • …. Car Sales Company

8. A few challenges….

9. Lots of information • Car Specifications (year differences)? • Stock Information • How do you respond quickly? Complexity Aggregation Consolidation

10. Team Experience • Diminishing individual experience

11. Market Volatility • Change in consumer trends

12. Operating Procedures • Workflows . Consistency . Collaboration • How do you optimize the processes? • Historical data (e.g. pre-sales templates)?

13. Why do it? Apply.Share.Discover.Capture.

14. Enterprise Collaboration Platform Microsoft solutions designed to drive business success Connect with customersGrow efficientlySafeguard your businessBusiness anywhere 14

15. Apply.Share.Discover.Capture.

16. Apply.Share.Discover.Capture.

17. SharePoint Features Business Connectivity Services Sites Apply.Share.Discover.Capture.

18. Demo

19. Stay In the Know Find What you Need Discover New Connections Connect with the right experts and learn more about their content. Find just the right results from any source and take action Discover new information tailored to you from your network Delve – Search and Discovery Across O365 Powered by Office Graph

20.

21. Get Started Identify knowledge sources Map the knowledge sources Get started with SharePoint or O365 Or you can always consult a consultant  Create a demo Learn

22. Links to Learning Content • https://www.edx.org/ • https://mva.microsoft.com/ • https://github.com/SharePoint/PnP (Devs) • https://channel9.msdn.com/ • https://msdn.microsoft.com/ • https://dev.office.com/sharepoint

23. Thank You Amos Wachanga @wachanga #spskampala

Editor's Notes

Good old fashioned car company
Not just one car type…imagine 100 models Mercedes-Benz C63 AMG
(turnover of employees)
List/Document Libraries – Define your Data, Store your associated documents, Look up documents Business Connectivity & Development APIs – ERP, POS Users – from your current AD Workflows Reporting & Dashboards - Performance Point & SQL Server Reporting Services
edx.org Startups -> Bizspark

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Editor's Notes