Elke Van Hoof - Superior Health Council Belgium
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Today organizations are on a quest to have the happiest workforce possible. In their search for the holy grail, they find fruit, yoga, laughing workshops, teambuilding, … Awards are giving to the most happy company! But are these sustainable solutions for wellbeing at work? During her talk, Elke Van Hoof will present an overview of the current societal challenges with their impact on our labor force. Myths will be challenged and alternative solutions introduced. Prepare for an interactive, inspirational and activating speech. Presentation of Elke Van Hoof - Please do fire your Chief Happiness Officer given during the BAM Marketing Congress on 6 December 2019 in Brussels Expo.
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Elke Van Hoof - Superior Health Council Belgium
- 1. PLEASE DO FIRE YOUR CHIEF HAPPINESS OFFICER ELKE VAN HOOF
- 2. CHO WIIIFM?
- 4. NEED?
- 6. WHY?
- 10. 35% 15h
- 11. TODAY?
- 16. ALTERNATIVE?
- 20. RESULT?
- 21. IMPACT OF RETURNTO WORK PLAN TOXIC STRESS (COPSOQ) DISTRIBUTION AT TIME 1 - AT THE START OF THE WORK RESUMPTION PROCESS (SCORE> 4/8 = SIGN OF BURNOUT) 1% 3% 5% 10% 18% 19% 32% 10% 2% 0 1 2 3 4 5 6 7 8 19% do not experience any toxic stress at the start 63% experience toxic stress at the start 18% are on the threshold for toxic stress at the start Score on Toxic stress Basis: n= 378 dossiers
- 23. ROI?
- 24. Take on file by HvV: time between passing on and accepting file by one of the helpers at HvV: on average 2 days (2017 & 2018 data) Number of days until resumption of work WITHOUT delay referral: time between incapacity for work and resumption of work without the number of days to pass along : on average 92 days (only 2018 data) SUCCESS RATE base : n= 378 files 2017 & 2018, n=269 2018
- 25. IMPACT OF RETURNTO WORK PLAN TOXIC STRESS (COPSOQ) AVERAGE SCORE (SCORE> 3/8 = SIGN OF BURNOUT) 4.88 3.03 1.54 0 1 2 3 4 5 6 7 8 Moment 1 Moment 2 Moment 3 RECOVERY ABILITY AVERAGE SCORE (SCORE> 5/11 = SIGN OF MENTAL PROBLEMS) 8.07 6 4.31 0 1 2 3 4 5 6 7 8 9 10 11 Moment 1 Moment 2 Moment 3 The signs of Burnout and Mental problems are clearly diminishing even at the resumption of work. Basis: n= 378 dossiers Significantly higher
- 26. Costs 1,000 euros per employee per day of absence Even when the direct cost falls, the indirect costs will increase in the course of the absence (partly due to the snowballeffect *) Potential profit = (care-as-usual absence - Insourcing absence)*1,000 euros Potential profit: (189-92)*1,000 euros = 97,000 euros (or rounded 100,000 euros) Since it mainly concerns indirect costs, this profit is primarily for the company. *The risk that other employees will also fall out.
Editor's Notes
- What pops up when you think about CHO? What do you see them do?
- Today, creating happy employees is big business!!! You will find many pictures like this on the websites of companies and providers who pormise you happy people when you work with them! The first question that comes to mind, is Do we need actions to create happy people?
- Yes! Because more that half of all working people experiences negative stress at work. So yes, we need to find a solution for this stress Why? Stressed people are less sexy then resilient people Interactie Verkoop Productiviteit Welzijn Before we discuss solution,s let’s first look at the causes
- We work in a VUCA world Volatile, uncertain, womplex and with a lot of ambiguïty Or it’s life but not as you know it… appreciation; meaningfullness Speed Fagmentation/ hyperspecialisation & communication
- NWOW => attacking our brain and energy reserve
- Number of people suffereing from stress is rising
- 35% less productive due to toxic stress 15h lost working time per week What are the solutions today? Offered by our CHO? Premisses is correct: a health mind in a healthy body but how is it translated?
- Moreover, CHO believe that we can choose wisely between their offerings…
- Mostly, they are presneted the negative sof stress hwile their is as much of positive associated around stress Stress is not more then a signal telling us something needs to change. Or that their is a barrier we need to deal with.
- Niet alle burnout = burnout (zie groenen)
- Opnemen van dossier door HvV: tijd tussen doorgeven en aanvaarden dossier door één van de hulpverleners bij HvV: Aantal dagen tot werkhervatting ZONDER delay doorverwijzing: tijd tussen arbeidsongeschiktheid en werkhervatting zonder het aantal dagen doorgeeftijd