3. Keri Harrowven @KeriHarrowven
slide3
The Problem
Rapid business growth
New units opening need to maintain the
companies high quality of delivery
And learn the ‘Ian Williams way’ of doing
things
But this is what we had…
5. Keri Harrowven @KeriHarrowven
slide5
The Challenge
SharePoint online
Image mapping worked well in 2007
No image mapping facility now
Oh and bookmarks have also gone…
6. Keri Harrowven @KeriHarrowven
slide6
The Solution
Visio Web Access web part
• All hyperlinks in Visio retained in
SharePoint
I could build it all myself
• No time delay or cost of using a
SharePoint developer
• And future development is in my own
hands
7. Keri Harrowven @KeriHarrowven
slide7
The Microsoft Factor
Slow page load on flows
• Known Microsoft problem – with fix
expected mid-July
Go live accepting this could mar the UX
10 out of 10 - MS implemented the fix mid-
June!
14. Keri Harrowven @KeriHarrowven
slide14
Want to know more?
Join me at this afternoon’s session
Or please get in touch…
Email: keri.harrowven@ianwilliams.co.uk
Twitter: @KeriHarrowven
LinkedIn: https://uk.linkedin.com/in/keri-
harrowven-0aa444a
Editor's Notes
As a person who has always talked a lot… 7 minutes was a real challenge for me! So let’s get started…
I will quickly take you through the problem we had, the challenges I faced, the solution I found and the Microsoft factor. Leaving enough time to give you a demo of what I delivered.
I was recruited by Ian Williams August 2015, as a direct result of the rapid growth of the business with turnover doubling in the previous five years.
As new contracts were won, new units were opened across the country. However to ensure the company continued to deliver the high quality of work that had lead to that success, the new units and more importantly the new staff needed to learn the ‘Ian Williams’ way of doing things.
But this is what we had…
One giant Excel sheet, which printed out on 9 pages of landscape A3!
No one used it, and quickly found that existing unit staff who should have considered it their ‘bible’ said “that’s nothing to do with operations”!
I knew for previous experience that SharePoint had an image mapping facility so planned to create the process flows, broken down into logical and ‘dip in’ able sections, and image map hyperlinks to How to guide pages.
Image mapping has been removed from SharePoint!
And so have bookmarks.
Bad Microsoft, removing these useful tools!
However I dug around a bit and found that SharePoint does have a ‘Visio Web Access’ web part.
And better still the hyperlinks you create in Visio are retained when they are loaded to SharePoint.
I could build the content myself, with no need to involve a developer!
However, as I have come to expect, there is still the Microsoft Factor to take into account.
At the end of April go live, we had to accept that the flows were slow to load, which was a known Microsoft problem they promised would be fixed by mid-July.
And for once MS gets 10 out of 10 for implementing the fix in the middle of June!
So I now have just a couple of minutes to give you a live demo.
Screen shots included for Slideshare version.
Intranet Homepage
Our New BMS at a glance, giving access to all the processes
Drilling down into one of the processes flows, we can see the overview of the entire process for this area
And click through to see the detailed flow for a particular set of tasks
Finally we see the ‘How to guide’ giving a RACI, full instructions, when and why the task should be done and links to the relevant forms