E Commerce is the biggest segment which is growing day by day in terms of providing services to the customers and associating with vendors, thus by it has been existed as back bone for country per capita income from past few years. Let's check out which factors can enhance the business of ecommerce to grow more.

1. SMS Solutions for E-Commerce

2. Bulk SMS Service provides a unique opportunity to e-commerce website where they can bridge the gap
for customer service by offering SMS Technology. They are able to improve conversion and sell more
goods as per customer choice. With BULK SMS, you can boost sales, on-site metrics, customer service &
retention for your website.
Bulk SMS is defined as "Sending one message to large number of mobile terminals with a single click
through technology based applications or any software".
Let say uploading 1 Lac mobile numbers through excel file and upload the file to the application or SMS
Panel will reduce our time and effort.
Impact of BULK SMS Service on E-commerce Industry

3.  Customer Service:
Customer Service can be improved by Bulk SMS Service. Customer can easily text their queries,
comments & Feedback on your service. If any customer purchases a product then found any damages
then they can text their problem to customer service & Customer service easily apologies in a smooth
way that easily improve customer service.
 Payment Security:
For e-commerce portal, payment security process is improved with two factors Authentication. System
ask one time password (OTP) before doing payment transaction and that password come to given mobile
number which protects from hackers.
 Shopping Cart:
Registered Customer gets alert SMS for delivery process with update confirmation messages and delivery
notification. Regular update service via SMS encourage customer for repeat purchase.
Areas where use Bulk SMS Service by website owner

4. Special discount to loyal customer:
You can reward your loyal customer with exclusive discount offer on their phone by sending
SMS in special occasion.
Customer Retention:
Bulk SMS service help to encourage customer to buy more and more often with special
discount & offer & also encourage customer for repeat purchase.
Areas where use Bulk SMS Service by website owner

5. Role of Promotional SMS in E-commerce:
Promotional Messages being quick, reliable, user-friendly, cost-effective and
secured form for communicating, e-commerce and online portal vendors.
New product launches
Special offers
Sale details
Coupon codes
SMS Solutions for E-Commerce

6. Role of Transaction SMS in E-commerce:
Transaction Messages are simply termed informative messages which are
using by E-Commerce people to convey purchase regarding information’s.
Purchase order confirmation
Delivery status
Sign up details
Warm greetings
Any other confirmation message relating to purchases.
SMS Solutions for E-Commerce

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