2. Aims
To promote for the public benefit, in partnership with
the police, law enforcement agencies and other relevant
bodies and organisations, the protection of people and
property from, and the protection of, criminal acts in
particular but not exclusively by the provision of a national
communication vehicle between the public and private
sectors, providing information of all relevant security
matters
3. Background
CSSC was founded in June 2011 by a team of senior
security experts, with the aim of building a platform to
facilitate communications between private and public
sector on issues surrounding security and business
resilience. The initial focus of CSSC was to help businesses
prepare for business as usual in the lead up to, and during
the Olympic and Paralympic Games.
The project was formed on a partnership basis between
law enforcement, government departments and nearly
every sector that operates in the capital and beyond.
Industry Sector Leads (ISLs) were identified for each
industry, with a remit to participate in briefing calls
and events, and disseminate appropriate messaging
conveying “one single truth” to their networks, helping
companies prepare for scenarios ranging from cybercrime
and transportation issues to hostile reconnaissance and
security alerts.
The success of the initiative has led to expansion to other
regions of the UK. CSSC Scotland was formed in 2013 to
prepare for the Glasgow 2014 Commonwealth Games.
The initiative is continuing this expansion and Dardan has
been named the Regional Hub for the Eastern Region.
CSSC builds on existing (and specialist) successful and
proven security networks such as Project Griffin (security
sector) and Sister Banks (finance sector), to provide a
means for the police and government to communicate
with the wider private sector businesses of all sizes, with
‘one voice’ on safety and security, as well as to receive
feedback from business on the security issues important
to them.
A key part of achieving this was the new partnership
between business, the Police and the Government
in London: the Cross-sector Safety and Security
Communications Project (CSSC).
4. CSSC in the Eastern Region
We hope to emulate the success of the CSSC London
model and translate it to a wider less populated rural area.
This will involve implementing the CSSC model across
the six counties of the Eastern Region: Bedfordshire,
Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.
The CSSC Eastern Communications Hub will be based
within Dardan Security at Brooke House, John Hyrne Way,
Longwater Business Park, NR5 0AF.
E-mail: cssc.hub.east@imodus.com
Tel: 01603 732 233
5. The operational delivery team
Andy Barnard - Project Co-ordinator
Dardan Security
Mark Duffy - Chair
Dardan Security
Andy Foster - Project Manager
Dardan Security
Will Davies - Project Co-ordinator
ACPO - Eastern Region Special
Operations Unit
6. The Hub
At the centre of the project is the CSSC Hub, which acts
as the interface between those who have information and
those who need to receive it.
The Hub is in permanent direct contact with, on the one
hand, the police and other authorities and, on the other
hand, the sector groups and businesses.
Updates flowing from the authorities can be shared with
the relevant business contacts (‘Industry Sector Leads’)
who, in turn, can pass it through to their own networks.
In the case of larger firms, this may include nearby smaller
businesses that may not have formal business continuity
or security functions.
7. How it works
Communications providers
NHS / Ambulance service
Fire service
County councils / local government
Regional policing
County policing
Industry
The Hub / Control Room
cssc.hub.east@imodus.com
Methods of communication
Bridge conference call
Instant messaging
Email
Business bulletin
Website
Business Liaison Officers
(Private sector volunteers)
and Police
Industry Sector Leads Industry
8. Professional
services
Postal service Night time
economy
National
Health
Transport Security
Property
management
Pharmaceutical Information
Technology
Telecoms Finance
& Insurance
Tourism, Travel
& Leisure
Retail Media Education Energy Construction Food
& Supply Chain
Agriculture,
Farming & Food
Production
Manufacturing Business
Representative
Organisaations
Petrochemical Specialists Banking
Business Liason
& SME Support
Hotels Maritime Defence Law County Councils
& Local Resilience
Forums
9. The Industry Sector Leader (ISL) Role is fundamental to the
CSSC concept.
Each business sector is represented by one or more ISLs and
the project relies on having committed and effective ISLs
who are able to:
Share and disseminate safety and security messages in
the lead up to, during and following incidents.
Represent their specific industry sector / member
organisation / geographical area and act as a conduit
between that sector and the CSSC hub.
Act as a focal point for their sector, gathering
information on issues affecting businesses; sharing
good practice and information amongst their sector
networks and passing relevant information back
to the hub.
Promote the work of CSSC at industry events and
extend reach as far as possible within their sector.
The ISL role is voluntary and supports good corporate
citizenship. The CSSC project team will support industry
sector leaders in any way they can help expand their
networks, promote the work of CSSC and ensure
accurate and consistent messaging.
Industry Sector Leaders
ISLs
10. The Benefits Be seen as a leader in your industry for cross-sector
working and safety and security
Be seen to be part of the partnership project with the
Police and Government helping to deliver a valuable
service to businesses throughout the UK.
Networking opportunities with all industry sectors
Opportunity for first hand involvement in planning
and exercising.
Your company logo will be used on the CSSC website
and opportunity to speak at conferences and promote
the partnership and use company branding.
11. Key responsibilities There is an expectation that Industry Sector Leaders will:
Share on behalf of the public sector unclassified safety and
security messages in an accurate, timely and consistent
manner to their sector / membership / geographic region,
using any system or process at their disposal.
These messages may be Business As Usual, Incidents /
Unplanned Events or Large Events and will be clearly
marked as either Red, Amber or Green
Ensure that they are contactable round the clock for
emergency situations and are able to attend CSSC bridge
calls and share messaging at all times.
Build a distributions list of industry contacts and ensure
that their reach is as wide as possible within their sectors
across the UK.
Maintain their contact list and ensure it is up to date.
Enlist a secondary contact or ‘deputy’ for when you are
not available.
Provide expert feedback on the safety and security
information they are receiving and feed back to the hub
any information, issues and concerns from their
industry sector
Take personal responsibility for the integrity of the
messaging and work to ensure a consistent “one single
truth message is cascaded.
