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10 Mistakes Exhibitors Make
at Trade Show
10 Mistakes and How to Avoid Them
• Exhibit design
• Booth staffing
• Promotions
• Lead management
• Logistics
Mistake 1: Underselling Your Company
With Bad Graphics
Mistake 1: Underselling Your Company
With Bad Graphics
• Poor fitting pop-up display graphics
Mistake 1: Underselling Your Company
With Bad Graphics
Mistake 1: Underselling Your Company
With Bad Graphics
Mistake 2:
ARE
THESE
YOUR
DISPLAY
GRAPHICS
?
5 words, including the URL. Their name brand is
already on their wonderful can and bottle packaging.
Green light on clarity and a clear benefit.
5 words, including their company name. Green light on amount of words. They
sell a service – and use photos of happy, confident people in their graphics.
Bold color. Image is a play on their company name.
8 words
Including logos. Words are bigger, and organized. Says who they are and what
they do. But not why you should buy from them, other than the idea that the
brand name Armor means protective. There is no benefit offered in the text. At
29 words it’s getting hard to receive a message quickly from this.
29 words
Strong single background color and product image photos maximize the visual
footprint of your 10 foot display. Nice curve, nice visual texture. Type is very small.
The words are not to be read unless you get close – the big blue image is meant to
grab you, and the list of products is handy during a discussion. You could never
read them from the aisle.
40 words
The lists of words are getting in the way of making a bigger impact. The idea is to
use the 10 foot display to make an impact and get attention. Why put as many words
as a brochure on the display, when you’ve got the brochures right at hand?
103 words
Mistake 3:
Not Promoting Your Presence at Trade
Shows
Mistake 3: Not Promoting Your Presence
at Trade Shows
Pre-Show Mediums
• Email
• Direct mail
• Phone
• Social media
Mistake 3: Not Promoting Your Presence
at Trade Shows
Pre-Show Invite List
• Show organizer
• Previous show leads
• Your database
• Best sales prospects
Mistake 3: Not Promoting Your Presence
at Trade Shows
Mistake 4: Depending on a Fishbowl for
Qualified Leads
Mistake 4: Depending on a Fishbowl for
Qualified Leads
Why Ditch the Fishbowl?
• No engagement
• Wrong people
• No insight
• No qualifying
• No differentiation
Mistake 5: Not Training Booth Staff and
Setting Expectations
Mistake 5: Not Training Booth Staff and
Setting Expectations
Mistake 5: Not Training Booth Staff and
Setting Expectations
Mistake 6: Not Listening to Your
Prospects’ Needs
Mistake 7: Hauling Too Much Literature
to Your Booth
Mistake 7: Hauling Too Much Literature
to Your Booth
• Write ‘show sample’
• Have a few copies
• Send literature after the show
Mistake 7: Hauling Too Much Literature
to Your Booth
Mistake 8: Not Planning for Trade
Show Success
Two Kinds of Planning
• Logistics
• Marketing
Mistake 8:
Not Planning for Trade
Show Success
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 6 Months Out
• Review past objectives
• Set new objectives
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 5 Months Out
• Set budget
• Select shows and booth spaces
• Evaluate exhibit
Timeline: 4 Months Out
• Select booth staffers
• Research technology
• Invite exhibit builders
Mistake 8:
Not Planning for Trade
Show Success
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 3 Months Out
• Review the ‘showbook’
• Create promotions
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 2 Months Out
• Arrange staffers’ travel
• Order services
• Choose your exhibit builder
• Order promotions
• Order uniforms
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 2 Months Out
• Arrange staffers’ travel
• Order services
• Choose your exhibit builder
• Order promotions
• Order uniforms
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 1 Month Out
• Send promos
• Train staffers, part 1
• Order more services
• Order at-show promos
• Ship exhibit
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 2 Weeks Out
• Train staffers, part 2
• Send more promos
• Ship supplies
Mistake 8:
Not Planning for Trade
Show Success
Timeline: 1 Week Out
• Prepare fulfillment
• Verify exhibit arrival
• Collect documents and backup
• Verify staffers
• Love your loved ones
Mistake 8:
Not Planning for Trade
Show Success
Timeline: At the Show
• Be your best
• Make it happen
Mistake 8:
Not Planning for Trade
Show Success
Timeline: After the Show
• Come home
• Say “Thank you”
• Fulfill your leads
• Check costs
• Measure and analyze
• Report results
Mistake 10: Not Following Up On Leads!
Mistake 10: Not Following Up On Leads!
Speed Up Lead Fulfillment
• Fulfillment packets
• Pre-assign data-entry people
• Import data file
• Ship leads every day
• Hire a temp
Mistake 10: Not Following Up On Leads!
Speed Up Lead Fulfillment
• Fulfillment packets
• Pre-assign data-entry people
• Import data file
• Ship leads every day
• Hire a temp
Thanks for Attending!
Sources:

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10 Mistakes Exhibitors Make at Trade Show.

  • 1. 10 Mistakes Exhibitors Make at Trade Show
  • 2. 10 Mistakes and How to Avoid Them • Exhibit design • Booth staffing • Promotions • Lead management • Logistics
  • 3. Mistake 1: Underselling Your Company With Bad Graphics
  • 4. Mistake 1: Underselling Your Company With Bad Graphics • Poor fitting pop-up display graphics
  • 5. Mistake 1: Underselling Your Company With Bad Graphics
  • 6. Mistake 1: Underselling Your Company With Bad Graphics
  • 8. 5 words, including the URL. Their name brand is already on their wonderful can and bottle packaging. Green light on clarity and a clear benefit.
  • 9. 5 words, including their company name. Green light on amount of words. They sell a service – and use photos of happy, confident people in their graphics.
  • 10. Bold color. Image is a play on their company name. 8 words
  • 11. Including logos. Words are bigger, and organized. Says who they are and what they do. But not why you should buy from them, other than the idea that the brand name Armor means protective. There is no benefit offered in the text. At 29 words it’s getting hard to receive a message quickly from this. 29 words
  • 12. Strong single background color and product image photos maximize the visual footprint of your 10 foot display. Nice curve, nice visual texture. Type is very small. The words are not to be read unless you get close – the big blue image is meant to grab you, and the list of products is handy during a discussion. You could never read them from the aisle. 40 words
  • 13. The lists of words are getting in the way of making a bigger impact. The idea is to use the 10 foot display to make an impact and get attention. Why put as many words as a brochure on the display, when you’ve got the brochures right at hand? 103 words
  • 14. Mistake 3: Not Promoting Your Presence at Trade Shows
  • 15. Mistake 3: Not Promoting Your Presence at Trade Shows Pre-Show Mediums • Email • Direct mail • Phone • Social media
  • 16. Mistake 3: Not Promoting Your Presence at Trade Shows Pre-Show Invite List • Show organizer • Previous show leads • Your database • Best sales prospects
  • 17. Mistake 3: Not Promoting Your Presence at Trade Shows
  • 18. Mistake 4: Depending on a Fishbowl for Qualified Leads
  • 19. Mistake 4: Depending on a Fishbowl for Qualified Leads Why Ditch the Fishbowl? • No engagement • Wrong people • No insight • No qualifying • No differentiation
  • 20. Mistake 5: Not Training Booth Staff and Setting Expectations
  • 21. Mistake 5: Not Training Booth Staff and Setting Expectations
  • 22. Mistake 5: Not Training Booth Staff and Setting Expectations
  • 23. Mistake 6: Not Listening to Your Prospects’ Needs
  • 24. Mistake 7: Hauling Too Much Literature to Your Booth
  • 25. Mistake 7: Hauling Too Much Literature to Your Booth • Write ‘show sample’ • Have a few copies • Send literature after the show
  • 26. Mistake 7: Hauling Too Much Literature to Your Booth
  • 27. Mistake 8: Not Planning for Trade Show Success
  • 28. Two Kinds of Planning • Logistics • Marketing Mistake 8: Not Planning for Trade Show Success
  • 29. Mistake 8: Not Planning for Trade Show Success Timeline: 6 Months Out • Review past objectives • Set new objectives
  • 30. Mistake 8: Not Planning for Trade Show Success Timeline: 5 Months Out • Set budget • Select shows and booth spaces • Evaluate exhibit
  • 31. Timeline: 4 Months Out • Select booth staffers • Research technology • Invite exhibit builders Mistake 8: Not Planning for Trade Show Success
  • 32. Mistake 8: Not Planning for Trade Show Success Timeline: 3 Months Out • Review the ‘showbook’ • Create promotions
  • 33. Mistake 8: Not Planning for Trade Show Success Timeline: 2 Months Out • Arrange staffers’ travel • Order services • Choose your exhibit builder • Order promotions • Order uniforms
  • 34. Mistake 8: Not Planning for Trade Show Success Timeline: 2 Months Out • Arrange staffers’ travel • Order services • Choose your exhibit builder • Order promotions • Order uniforms
  • 35. Mistake 8: Not Planning for Trade Show Success Timeline: 1 Month Out • Send promos • Train staffers, part 1 • Order more services • Order at-show promos • Ship exhibit
  • 36. Mistake 8: Not Planning for Trade Show Success Timeline: 2 Weeks Out • Train staffers, part 2 • Send more promos • Ship supplies
  • 37. Mistake 8: Not Planning for Trade Show Success Timeline: 1 Week Out • Prepare fulfillment • Verify exhibit arrival • Collect documents and backup • Verify staffers • Love your loved ones
  • 38. Mistake 8: Not Planning for Trade Show Success Timeline: At the Show • Be your best • Make it happen
  • 39. Mistake 8: Not Planning for Trade Show Success Timeline: After the Show • Come home • Say “Thank you” • Fulfill your leads • Check costs • Measure and analyze • Report results
  • 40. Mistake 10: Not Following Up On Leads!
  • 41. Mistake 10: Not Following Up On Leads! Speed Up Lead Fulfillment • Fulfillment packets • Pre-assign data-entry people • Import data file • Ship leads every day • Hire a temp
  • 42. Mistake 10: Not Following Up On Leads! Speed Up Lead Fulfillment • Fulfillment packets • Pre-assign data-entry people • Import data file • Ship leads every day • Hire a temp