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CUSTOMER ORIENTED CRM & DATA PLATFORM FOR BEAUTY SALONS 
www.mittenpay.com
PROBLEM 
Currently, the solutions are oriented on making business processes easier and 
more efficient. But few solutions put the customer in the center of the attention. 
Hence, business owners lose money on each customer.
SOLUTION: 
give the right tools to the staff on the floor to drive more sales and 
provide better customer experience 
CRM with up-sales tips POS with cross-sales tips 
client gallery menu with photos individual cosmetic online booking 
Monetization: monthly subscription fee. Starts from 1$ up to 100$ / month / salon
USA 
$20bn. market 
100K+ salons 
Ukraine 
Target markets 
today 
Potential target 
markets 
Russia 
$2,5bn. market 
40K+ salons 
Poland 
Slovakia 
Ukraine 
$0,5bn. market 
12K+ salons 
MARKET GEOGRAPHY 
We built cross-languages product. To scale our company in a new country we need 
only new sales & marketing people focusing on the new country.
We can, they can’t They can, we can’t 
Mindbody (USA) Client-oriented CRM; tips Inventory management 
Vagaro (USA) Client-oriented CRM; tips Inventory management 
1C Salon (CIS) Cloud; intuitive UI; client-oriented 
Inventory management 
COMPETITION
FINANCIAL FORECAST 
36 
79 
- # of clients 
160 
510 
CashFlow $(-10 750) $(-9 550) $(-9 650) $(-4 800) 
-Wages 
Year 2015 2016 2017 2018 2019 
# of clients 500 1000 3000 4000 5000 
Sales/customer 
average annual 200 300 500 1000 1500 
Revenue 100 K 300 K 1.5 M 4 M 7.5 M 
# of employees 6 20 25 30 30 
Wages (-400 K) (-800 K) (-2.5 M) (-3 M) (-3 M) 
Profit -300 K -500 K -1 M 1 M 4.5 M
MANAGEMENT TEAM 
co-founder Punchey.com (USA), 
Stevens Ventures associate 
INVESTORS & ADVISORS 
Yuliya Sychikova | CEO 
University of Pennsylvania, BA Economics 
Yaroslav Mudryi | COO 
ex Regional Director Groupon UA 
MA Air navigation Systems; MA International 
Economics; Military officer 
Nickolas Olazabal | CTO 
12+ years experience, ORACLE, 
CISCO 
Mikhail Miroshnichenko | angel investor 
Garden Ventures ; Fidobank 
Yuriy Chayka | angel investor 
Monexy; Finovate Studio 
Imperious Group VC | pre-seed investor 
Nate Stevens | advisor 
Founder of Yodle.com ; CEO&founder Punchey.com 
Ken Leaver | advisor 
Rocket Internet; ex. partner EastLab business Incubator. 
com ; ex CEO Groupon UA 
Dariya Kolodiy | advisor 
Beauty salon owner
Did the research in Ukraine | Found “early-bird” customers 
High 
Found the right team | Raised per-seed funds 
Low 2014 2015 2016 - ... Built the MVP | Tested it in Ukraine | Found competitive advantage in USA 
Did the Product | Shipped it to the first customers 
Boost the traction | Built a “wizard” 
Scale abroad | Customize the product 
Build the algorytm 
Increase average price 
Increase profit 
Increase profit 
M&A 
Today 
Risk 
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 ‘17 ‘18 ‘19 ‘...
FUNDRAISING 
Investment ask: 
300 000 USD - 10% equity 
Investment requirements: 
- local B2B (SMB) market experience 
- local legal knowledges 
- international VC network 
Advantages: 
- experienced team 
- product with traction 
- fast-growing market 
- easily scalable product 
- business verticals (retail, fitness, yoga, medicine..) 
- other countries 
www.mittenpay.com

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Mitten deck (seed)

  • 1. CUSTOMER ORIENTED CRM & DATA PLATFORM FOR BEAUTY SALONS www.mittenpay.com
  • 2. PROBLEM Currently, the solutions are oriented on making business processes easier and more efficient. But few solutions put the customer in the center of the attention. Hence, business owners lose money on each customer.
  • 3. SOLUTION: give the right tools to the staff on the floor to drive more sales and provide better customer experience CRM with up-sales tips POS with cross-sales tips client gallery menu with photos individual cosmetic online booking Monetization: monthly subscription fee. Starts from 1$ up to 100$ / month / salon
  • 4. USA $20bn. market 100K+ salons Ukraine Target markets today Potential target markets Russia $2,5bn. market 40K+ salons Poland Slovakia Ukraine $0,5bn. market 12K+ salons MARKET GEOGRAPHY We built cross-languages product. To scale our company in a new country we need only new sales & marketing people focusing on the new country.
  • 5. We can, they can’t They can, we can’t Mindbody (USA) Client-oriented CRM; tips Inventory management Vagaro (USA) Client-oriented CRM; tips Inventory management 1C Salon (CIS) Cloud; intuitive UI; client-oriented Inventory management COMPETITION
  • 6. FINANCIAL FORECAST 36 79 - # of clients 160 510 CashFlow $(-10 750) $(-9 550) $(-9 650) $(-4 800) -Wages Year 2015 2016 2017 2018 2019 # of clients 500 1000 3000 4000 5000 Sales/customer average annual 200 300 500 1000 1500 Revenue 100 K 300 K 1.5 M 4 M 7.5 M # of employees 6 20 25 30 30 Wages (-400 K) (-800 K) (-2.5 M) (-3 M) (-3 M) Profit -300 K -500 K -1 M 1 M 4.5 M
  • 7. MANAGEMENT TEAM co-founder Punchey.com (USA), Stevens Ventures associate INVESTORS & ADVISORS Yuliya Sychikova | CEO University of Pennsylvania, BA Economics Yaroslav Mudryi | COO ex Regional Director Groupon UA MA Air navigation Systems; MA International Economics; Military officer Nickolas Olazabal | CTO 12+ years experience, ORACLE, CISCO Mikhail Miroshnichenko | angel investor Garden Ventures ; Fidobank Yuriy Chayka | angel investor Monexy; Finovate Studio Imperious Group VC | pre-seed investor Nate Stevens | advisor Founder of Yodle.com ; CEO&founder Punchey.com Ken Leaver | advisor Rocket Internet; ex. partner EastLab business Incubator. com ; ex CEO Groupon UA Dariya Kolodiy | advisor Beauty salon owner
  • 8. Did the research in Ukraine | Found “early-bird” customers High Found the right team | Raised per-seed funds Low 2014 2015 2016 - ... Built the MVP | Tested it in Ukraine | Found competitive advantage in USA Did the Product | Shipped it to the first customers Boost the traction | Built a “wizard” Scale abroad | Customize the product Build the algorytm Increase average price Increase profit Increase profit M&A Today Risk Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 ‘17 ‘18 ‘19 ‘...
  • 9. FUNDRAISING Investment ask: 300 000 USD - 10% equity Investment requirements: - local B2B (SMB) market experience - local legal knowledges - international VC network Advantages: - experienced team - product with traction - fast-growing market - easily scalable product - business verticals (retail, fitness, yoga, medicine..) - other countries www.mittenpay.com