2. Le conversazioni del vostro brand sui social sono
email per voi, con in cc: il mondo intero
- Gianluca Diegoli
3.
4.
5. Respect that your
customers and employees
have power. Once you
accept this as true,you can
begin to have a real, more
equal relationship with
them
- Charlene Li
6.
7.
8.
9.
10. “An organization that has put in place the strategies, technologies and processes to systematically
engage all the individuals of its ecosystem (employees, customers, partners, suppliers) to
maximize the co-created value”
- Emanuele Quintarelli
