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What training can
learn from master athletes,
musicians, and artists
ZACH POSNER
SVP & Managing Director
McGraw-Hill Education
Learning Science Platforms
Zach.Posner@mheducation.com
Masters across fields have legendary practices…
What do these things have in common?
Pictures from:
http://latimesblogs.latimes.com/sports_blog
http://www.ctandi.org/link-flight-simulator/
http://www.urbanfutsal.la/
1. Shaquille O’Neal
practicing free throws
at odd distances (14
feet and 18 feet instead
of standard 16 feet)
2. Link Trainer (plane)
3. Brazilian Futsal
(soccer in the room)
Let’s try an activity…
A B
ocean / breeze bread / b_tter
leaf / tree music / l_rics
sweet / sour sh_e / sock
movie / actress phone / bo_k
gasoline / engine chi_s / salsa
high school / college pen_il / paper
turkey / stuffing river / b_at
fruit / vegetable be_er / wine
computer / chip television / rad_o
chair / couch l_nch / dinner
From The Talent Code by Daniel Coyle
Let’s try an activity…
How many words did you remember?
Myelin: the science of talent and mastery
“(Myelin) looks fantastically, unrelentingly, stupendously dull. If the brain is a
Blade Runner cityscape of dazzling neuronal structures, flashing lights, and
whizzing impulses, then myelin plays the humble role of asphalt…”
– Talent Code
https://srxawordonhealth.com/tag/myelin-sheath/
Mastery in the making
MASTERY
Intentional
Focus
Challenge
Excess Skill
Immediate
Feedback
Repetition to
Automaticity
Chunk it up
Speed it up, slow it down…
Repetition to Automaticity
“We’re forever building vast, intricate circuits, and we’re simultaneously
forgetting that we built them.” -The Talent Code
Immediate Feedback
“The truth can hurt but it never harms.”
-Elite Minds, Stan Beecham
Feedback…
-Identifies specific weaknesses,
focuses further effort
-Confirms understanding,
builds confidence
-Illuminates framework of
knowledge
-Offers opportunity for adjustment
in perception and behavior
Characteristics of effective feedback
• Specific information
• Information on a performance
the person controls
• Immediately following
performance
• Individualized
• Self-monitored
• Delivered by the person
in charge
• Focused on improvement
• Easily understood
• Graphed or visualized
• Used as an antecedent to
reinforcement
-Daniels, A.C & Daniels, J.E (2004)
Performance Management
Everyone has a goal
Personal Goals
Be a dynamic
public speaker
Complete a
triathlon
Write a novel Be a great cook Learn to code Improve fitness
Why are we often unable to reach our goals?
INABILITY TO REACH GOALS
Lack of focus (don’t know
exactly what to do next)
Lack of support or
social framework
Too big or
vague
Not enough
feedback or
feedback too slow
Not enough
practice
No clear path
forward
No achievements
to show
Let’s take inspiration from areas where we seem
to need no motivation
Addiction
Gaming
Shopping
(physical and
online)
Social media
Consumer media looks like this now…
Copy Text Copy Text
SEAMLESS
DATA-DRIVEN
GAMIFIED
SOCIAL
MICRO
INTEGRATED
HUMAN-CENTRIC
PERSONALIZED
JUST-IN-TIME
CLOUD-BASED
Data driven and optimized to encourage relentless
“practice”
ecommerce Shopping
Videos/Movies Games
Introducing: the perfect work-out machine
for your brain
Focus, Challenge,
Feedback,
and Repetition
Data used to optimize each learner’s experience
Entertainment
Learning
Like Dislike Star
Rating
Time Tagging
Factors
Demographic
Factors
Accuracy Confidence Time Cohort
Trends
Driving personalized learning paths with data
Personalized
Learning Path
Data
Any
Content
Questions
Personalized learning paths for each individual
Learning science can drive personalized pathways
©2017 McGraw-Hill Education. Confidential and proprietary. Not for redistribution.
Metacognitive
Theory
The Theory of
Deliberate Practice
The Theory of
Fun for Game Design
Ebbinghaus
Forgetting Curve
22
Adaptive learning leads to better outcomes
23©2017 McGraw-Hill Education. Confidential and proprietary. Not for redistribution.
1-to-1 Mastery
Learning
Conventional
Learning
Mastery
Learning
#oflearners
Mastery Level
http://web.mit.edu/bosworth/MacData/afs.course/5/5.95/readings/
bloom-two-sigma.pdf
Traditional and Computer-Assisted Training
Instructor and Computer-based (CBT)
LMS becomes the Administrative Platform
The E-Learning Era
Materials On-Line, Information vs. Instruction
Blended and Informal Learning
Mixing forms of media with informal learning
Learning on demand with Integrated Programs
Collaborative, Talent-Driven Learning
Formalize Informal Learning
Collaboration and talent management by Design
2009 +
2005 +
2000 +
1990’s
The Evolution of Corporate Learning
The Evolution of Corporate Learning
Traditional and Computer-Assisted Training
Instructor and Computer-based (CBT)
LMS becomes the Administrative Platform
The E-Learning Era
Materials On-Line, Information vs. Instruction
Blended and Informal Learning
Mixing forms of media with informal learning
Learning on demand with Integrated Programs
Collaborative, Talent-Driven Learning
Formalize Informal Learning
Collaboration and talent management by Design
Mastery-Based Adaptive Learning
Personalized, Competency-Based
Data-Driven, Digital, Seated in Science
2016 +
2009 +
2005 +
2000 +
1990’s
Beyond the individual: unlock organizational
performance
26
Measurement Mastery Efficiency Engagement Agility
When insight
into learning is
needed
When compliance and true
proficiency are required
When real participation
is necessary
When learners are diverse
in incoming skill and require
individual paths
When learning needs to
translate into action or
behavior change
ROI: Possible metrics to evaluate learning
ROI METRIC
Measurement
Mastery
Efficiency
Engagement
Agility
DESCRIPTION EXAMPLE
Learning, content, and
cohort analytics down to the
objective
Increase in proficiency rates,
organizational readiness
Reduces training time (opex
savings, increased productivity
in redistributed full-time hours)
Increased retention, improved
quantitative and qualitative
survey data
Decreased course versioning
time, increased revenue,
margin, market penetration
75% of learners who exceed
their sales quota complete
100% of objectives in 1 month.
1000 learners achieved
100% mastery of 50
Learning Objectives, up
from 65% mastery.
45% increase in efficiency due
to transition from one-size-fits
all to personalized learning.
95% of learners would
recommend the course to
others. Up from 55%.
Faster speed to credential
has led to 10% increase in
revenue from professional
service employees. 27
Case Study | ROI
Each learner can achieve mastery at his or her own pace.
Case Study | Tracking Time to Completion
Learner
28
©2016 McGraw-Hill Education. Confidential and proprietary. Not for redistribution.
All learners must demonstrate mastery to complete the program of study
Immediate ROI 32% FTE/hrs recovery
MHE adaptive leverages investment in science
and technology
29
$175M+ Investment per
Year in Digital Platforms
2012
DPG Formed
2017
Growth via
Investment
450
Engineers,
etc
200
Engineers,
etc
$
1,600+
Adaptive products
4,000
Authors trained to use MHE Adaptive
5,000,000
Learners using MHE Adaptive
10,000,000,000
Data Layer Interactions
MHE Adaptive
Growth via
Acquisition
Growth via User Knowledge
MHE
COMPLIANCE
ONBOARDING
CERTIFICATION
Improvement across all applications
Safety Sales TechnicalLeadership
Your
Content
We exist to unlock the full potential of every learner
31
32Img source: http://www.wrightslaw.com/nltr/16/nl.0105.htm
Questions ?
Write to me at
Zach.Posner@mheducation.com

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What training can learn from master athletes, musicians, and artists.

  • 1. What training can learn from master athletes, musicians, and artists ZACH POSNER SVP & Managing Director McGraw-Hill Education Learning Science Platforms Zach.Posner@mheducation.com
  • 2. Masters across fields have legendary practices…
  • 3. What do these things have in common? Pictures from: http://latimesblogs.latimes.com/sports_blog http://www.ctandi.org/link-flight-simulator/ http://www.urbanfutsal.la/ 1. Shaquille O’Neal practicing free throws at odd distances (14 feet and 18 feet instead of standard 16 feet) 2. Link Trainer (plane) 3. Brazilian Futsal (soccer in the room)
  • 4. Let’s try an activity… A B ocean / breeze bread / b_tter leaf / tree music / l_rics sweet / sour sh_e / sock movie / actress phone / bo_k gasoline / engine chi_s / salsa high school / college pen_il / paper turkey / stuffing river / b_at fruit / vegetable be_er / wine computer / chip television / rad_o chair / couch l_nch / dinner From The Talent Code by Daniel Coyle
  • 5. Let’s try an activity… How many words did you remember?
  • 6. Myelin: the science of talent and mastery “(Myelin) looks fantastically, unrelentingly, stupendously dull. If the brain is a Blade Runner cityscape of dazzling neuronal structures, flashing lights, and whizzing impulses, then myelin plays the humble role of asphalt…” – Talent Code https://srxawordonhealth.com/tag/myelin-sheath/
  • 7. Mastery in the making MASTERY Intentional Focus Challenge Excess Skill Immediate Feedback Repetition to Automaticity
  • 9. Speed it up, slow it down…
  • 10. Repetition to Automaticity “We’re forever building vast, intricate circuits, and we’re simultaneously forgetting that we built them.” -The Talent Code
  • 11. Immediate Feedback “The truth can hurt but it never harms.” -Elite Minds, Stan Beecham Feedback… -Identifies specific weaknesses, focuses further effort -Confirms understanding, builds confidence -Illuminates framework of knowledge -Offers opportunity for adjustment in perception and behavior
  • 12. Characteristics of effective feedback • Specific information • Information on a performance the person controls • Immediately following performance • Individualized • Self-monitored • Delivered by the person in charge • Focused on improvement • Easily understood • Graphed or visualized • Used as an antecedent to reinforcement -Daniels, A.C & Daniels, J.E (2004) Performance Management
  • 13. Everyone has a goal Personal Goals Be a dynamic public speaker Complete a triathlon Write a novel Be a great cook Learn to code Improve fitness
  • 14. Why are we often unable to reach our goals? INABILITY TO REACH GOALS Lack of focus (don’t know exactly what to do next) Lack of support or social framework Too big or vague Not enough feedback or feedback too slow Not enough practice No clear path forward No achievements to show
  • 15. Let’s take inspiration from areas where we seem to need no motivation Addiction Gaming Shopping (physical and online) Social media
  • 16. Consumer media looks like this now… Copy Text Copy Text SEAMLESS DATA-DRIVEN GAMIFIED SOCIAL MICRO INTEGRATED HUMAN-CENTRIC PERSONALIZED JUST-IN-TIME CLOUD-BASED
  • 17. Data driven and optimized to encourage relentless “practice” ecommerce Shopping Videos/Movies Games
  • 18. Introducing: the perfect work-out machine for your brain Focus, Challenge, Feedback, and Repetition
  • 19. Data used to optimize each learner’s experience Entertainment Learning Like Dislike Star Rating Time Tagging Factors Demographic Factors Accuracy Confidence Time Cohort Trends
  • 20. Driving personalized learning paths with data Personalized Learning Path Data Any Content Questions
  • 21. Personalized learning paths for each individual
  • 22. Learning science can drive personalized pathways ©2017 McGraw-Hill Education. Confidential and proprietary. Not for redistribution. Metacognitive Theory The Theory of Deliberate Practice The Theory of Fun for Game Design Ebbinghaus Forgetting Curve 22
  • 23. Adaptive learning leads to better outcomes 23©2017 McGraw-Hill Education. Confidential and proprietary. Not for redistribution. 1-to-1 Mastery Learning Conventional Learning Mastery Learning #oflearners Mastery Level http://web.mit.edu/bosworth/MacData/afs.course/5/5.95/readings/ bloom-two-sigma.pdf
  • 24. Traditional and Computer-Assisted Training Instructor and Computer-based (CBT) LMS becomes the Administrative Platform The E-Learning Era Materials On-Line, Information vs. Instruction Blended and Informal Learning Mixing forms of media with informal learning Learning on demand with Integrated Programs Collaborative, Talent-Driven Learning Formalize Informal Learning Collaboration and talent management by Design 2009 + 2005 + 2000 + 1990’s The Evolution of Corporate Learning
  • 25. The Evolution of Corporate Learning Traditional and Computer-Assisted Training Instructor and Computer-based (CBT) LMS becomes the Administrative Platform The E-Learning Era Materials On-Line, Information vs. Instruction Blended and Informal Learning Mixing forms of media with informal learning Learning on demand with Integrated Programs Collaborative, Talent-Driven Learning Formalize Informal Learning Collaboration and talent management by Design Mastery-Based Adaptive Learning Personalized, Competency-Based Data-Driven, Digital, Seated in Science 2016 + 2009 + 2005 + 2000 + 1990’s
  • 26. Beyond the individual: unlock organizational performance 26 Measurement Mastery Efficiency Engagement Agility When insight into learning is needed When compliance and true proficiency are required When real participation is necessary When learners are diverse in incoming skill and require individual paths When learning needs to translate into action or behavior change
  • 27. ROI: Possible metrics to evaluate learning ROI METRIC Measurement Mastery Efficiency Engagement Agility DESCRIPTION EXAMPLE Learning, content, and cohort analytics down to the objective Increase in proficiency rates, organizational readiness Reduces training time (opex savings, increased productivity in redistributed full-time hours) Increased retention, improved quantitative and qualitative survey data Decreased course versioning time, increased revenue, margin, market penetration 75% of learners who exceed their sales quota complete 100% of objectives in 1 month. 1000 learners achieved 100% mastery of 50 Learning Objectives, up from 65% mastery. 45% increase in efficiency due to transition from one-size-fits all to personalized learning. 95% of learners would recommend the course to others. Up from 55%. Faster speed to credential has led to 10% increase in revenue from professional service employees. 27
  • 28. Case Study | ROI Each learner can achieve mastery at his or her own pace. Case Study | Tracking Time to Completion Learner 28 ©2016 McGraw-Hill Education. Confidential and proprietary. Not for redistribution. All learners must demonstrate mastery to complete the program of study Immediate ROI 32% FTE/hrs recovery
  • 29. MHE adaptive leverages investment in science and technology 29 $175M+ Investment per Year in Digital Platforms 2012 DPG Formed 2017 Growth via Investment 450 Engineers, etc 200 Engineers, etc $ 1,600+ Adaptive products 4,000 Authors trained to use MHE Adaptive 5,000,000 Learners using MHE Adaptive 10,000,000,000 Data Layer Interactions MHE Adaptive Growth via Acquisition Growth via User Knowledge
  • 30. MHE COMPLIANCE ONBOARDING CERTIFICATION Improvement across all applications Safety Sales TechnicalLeadership Your Content
  • 31. We exist to unlock the full potential of every learner 31
  • 32. 32Img source: http://www.wrightslaw.com/nltr/16/nl.0105.htm Questions ? Write to me at Zach.Posner@mheducation.com