2. Teletrac Navman’s GPS Driver Tracker has helped
Domino’s stores all over the world to harness the
power of telematics and improve fleet operations.
This makes sure deliveries run as smoothly as
possible, drivers stay safe on the roads and, most
importantly, customers enjoy a reliable experience.
Happy customers equals more orders in a very
competitive market.
With the ability to follow the route of their pizza delivery
in real-time, Domino’s customers know exactly when
their order is leaving the store and how long it will
take to arrive on their doorstep. At the same time, our
technology gathers the vast amounts of information and
turns it into actionable insights.
Store managers can now record and measure previously
unseen data, including routes travelled, exact delivery
times, the number of breaks a driver takes and the wear
and tear on each vehicle. The GPS Driver Tracker has
also helped Domino’s stores ensure the safety of their
drivers, by tracking whether they’re exceeding speed
limits or driving too harshly on the roads.
WHAT IT IS
“The GPS Driver Tracker has opened the door for
Domino’s to streamline processes, improve the
customer experience and boost revenue.”
3. Australia
619 stores
NZ
105 stores
Netherlands
160 stores
Japan
420 stores
Belgium
Germany
France
We’ve tracked over 13 million orders for Domino’s stores around the world, working closely with each store
to make sure the solution is a success.
THE STORY SO FAR
Using GPS Driver Tracker we have helped reduce
driver incidents on the road by 50 per cent
• Stores:
1200 and counting
• Vehicles:
11,600 and counting
• Tracked Orders:
13 million and counting
Existing Stores
Coming Soon
4. THE STORY SO FAR
The GPS Driver Tracker has:
Reduced delivery times to an average of 8 minutes
Reduced post-job ‘hustle’ time to less than 3 minutes
Contributed to a 15% revenue increase in Australia
Helped to enable more than 95% of orders to be
delivered within 20 minutes
5. GPS TRACKING BENEFITS
Easily Locate Drivers
Improve the timing of delivery and
cooking to ensure the freshest
products possible for your customers.
Assigning deliveries to a driver will mean
you can reach customers more quickly,
while GPS tracking will allow you to keep
an eye on employees and make sure
workplace health & safety policies are
being followed.
Monitor Driver Behaviour
Receive an alert straight away if an
employee speeds or drives too
harshly, like accelerating quickly or
braking heavily. This means you can deal
with the issue immediately, rather than
being kept in the dark or addressing
problems retrospectively.
View Routes In Real-Time
Optimise routes from the store to
delivery address with real-time footage
of traffic congestion or other obstacles,
making sure each pizza order is as fresh
as possible when it arrives.
Track Your Fleet
Engage With Entertainment
Allow customers to follow the delivery
route and provide entertainment along
the way with polls and fun facts about
their driver. This also gives your store the
chance to gain customer insights by asking
your own questions, or drive additional
revenue by partnering with online retailers
like iTunes and local sports franchises.
Better Delivery Process
Make the experience with your brand
a positive one, by reducing delays and
customer frustrations. Faster deliveries
and the ability to track the product to their
door will mean customers are more likely
to order again, driving greater revenue.
Improve Customer Experience
6. GPS TRACKING BENEFITS
Vehicle Maintenance
Boost Store Performance
Track Maintenance Schedules
Maintenance schedules can be determined based on your
different vehicles and the specific regulations in your
region. Use the data from your vehicles to automatically
alert you when they need a service, keeping track of
required, completed and overdue maintenance.
Set Achievable Goals
An easy to use business intelligence (BI) portal will help
you monitor how you’re tracking against different targets,
such as the number of deliveries and average delivery
time. Add custom goals for your specific store and
compare with historical trends and regional or
country-wide store performance.
Set Reminders
Set reminders based on either the distance your vehicles
have driven, or pre-determined schedules, so you never
miss a service. Ongoing maintenance will ensure your
vehicles are regularly tuned and remain productive assets
for your stores.
Simple Reporting Tools
The BI dashboard and reporting suite are quick and easy
to use. Colour codes will draw immediate attention to
what matters most, with the ability to drill down for more
detail if required. A data feed every 30 minutes will help
you track key metrics, while a daily data schedule can be
used to manage less critical targets.
7. REPORTING BENEFITS
Easy To Use
Your store managers are busy helping with the day-to-day
running of the store and managing a team. They may have
basic computer skills and don’t have the time to learn a
complicated system. The GPS Driver Tracker offers simple
reporting tools that make it easy to assign a job, track a vehicle
and analyse performance based on achievable targets.
Actionable Insight
The reporting platform makes it easy for store managers to
take action based on results, with visibility into every aspect
of the delivery process. For example, you can take immediate
steps to improve long delivery times by reviewing relevant
factors like the routes your drivers are taking or the ‘hustle
time’ between leaving the store and beginning the delivery.
Benchmarking
Goals and targets are built into the reporting platform. Each
store will see its areas of strength and weakness every day,
offering the visibility needed to improve performance. Create
your own customisable targets based on what matters most
to your business, and compare against your own historical
performance or other stores in the region.
Manage Perspectives
The GPS platform presents a single version of the truth from
which multiple reporting perspectives can be formed – from
franchisees to corporate management teams. Save time
historically spent pulling together different reports or
searching for data, with one simple tool that can be used to
track a range of metrics.
8. ABOUT TELETRAC NAVMAN
Teletrac Navman has 25 years’ experience
in helping customers enhance business
performance and lower operating costs
through telematics solutions that improve
fleet management. With 40,000 customers
globally and 900 employees across the
United States, Europe and Asia Pacific, we
have a deep understanding of the challenges
faced by fleet managers worldwide.
Over the years, we’ve continually developed
our fleet management technologies to help
businesses meet these challenges. From
early mobile navigation devices to ruggedised
tracking solutions, electronic work diaries and
fleet intelligence systems, our solutions have
been at the forefront of telematics since we
launched our first integrated tracking unit as
Navman Wireless in 2006.
Contact Us:
Zane Thomson
Global Account Director
Phone: +61 (0) 424 157 538
Email: Zane.Thomson@TeletracNavman.com
