Presented By :
Isha Gujrathi 16
Amit Gupta 17
Archa Cuncolienker 10
Priya Bodke 07
Hitesh Kumbhar 25
What is a
Something different from what is existing
What is change management?
a) software that automates the process of tracking and
documenting changes to a code base or IT system;
b) a process gleaned from books, classes or overpriced
consultants to help streamline technology-related
c) an intangible, impossible-to-teach part of individual
and organizational character that embraces the
opportunity associated with change.
d) depending on the situation,
some combination of all
none of the above.
What is a change request, and what kind
of information should it include?
• Sufficient technical information about the change.
• Reason for change
• Nature of change
• Facilitators of change
Why is change management
• Race to overcome the Market
• Technology Complexity
What are the business benefits
of change management?
• Change management helps to lower risks associated
• Strategic benefits
• Increased internal teamwork and external end-user
I cannot say whether
things will get better if we change;
what I can say is they
must change if they are to get
• Training And Development
• Change in Economical Factors
• Change in Technological Factors
Change in Organizational
• An organization's culture is multi-layered.
• When there is a need to change the way an
organization works, it may become necessary to make
this implicit set of beliefs explicit as they may no
longer be consistent with the actions and behaviors
that are now required
Change in Organizational
• Organizational structure refers to the way that an
organization arranges people and jobs so that its
work can be performed and its goals can be met.
• People have recognized the problem of a fixed and
rigid organization structure, which is like a straight
jacket placed on the business that constrains business
flexibility and hampers business change.
• The best organizational structure for any organization
depends on many factors including the work it does;
its size in terms of employees, revenue, and the
geographic dispersion of its facilities; and the range
of its businesses
Change in Leadership
• Leadership Is Key in Change Management.
• Change management is a basic skill in which most
leaders and managers need to be competent.
• Leaders or managers must understand their role
under conditions of rapid change
5 Key Principles
• Different people react differently to change
• Everyone has fundamental needs that have to be met
• Change often involves a loss, and people go through
the "loss curve"
• Expectations need to be managed realistically
• Fears have to be dealt with
• “Be Alert For The First Signs Of CHANGE”
• “Accept CHANGE As A Fact Of Life.”
• “Always Look At The Opportunity That Change
• “Surround Yourself With People Who Are Open To
• “Keep Renewing Yourself” I.e. “Manage Learning”
Effective Ways cont…
• “Get healthy then stay healthy.
Eliminate the tolerations in your life.”
• “Manage The Process.”
• “Manage Uncertainty.”
• “ Play To Win.”
• Developed Communication and Training Plan to Overcome
Staff Resistance to a New Technology System
• Led an Organizational Restructuring Effort to Consolidate
and Streamline Service Delivery
• Provided Change Management Support to Lead the
Efforts of an Agency in Becoming a High
• ARAMARK Harrison Lodging (AHL)
• Harrison Conference Centers
• Web Site – Awareness
• Training And Develpoment
Everyone thinks of changing the world, but no
one thinks of changing himself.