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(Robert
Let this man
               rsuade
B. Cialdini) pe
         YOU!



A ”book review-presentation chimera”
                    by Jussi Laakkonen
         jussilaakkonen.wordpress.com
Psyc hologist
Scholar  , Ph.D.
                  30 years
 Resea  rcher for
                        tanford
    iting pro fessor, S
 Vis
at Work
   irman, Influence
Cha
             resenter
Ren owned p
ractice
      nce: Science & P
Influe
ractice
           nce: Science & P
> Inf   lue
                            Yeah,
                           over one
                           M ILLION
                          copies so l d !
ractice
           nce: Science & P
> Inf   lue
                            Yeah,
                           over one
                           M ILLION
                          copies so l d !

                                       a book that
                          N ot bad for Jonestown
                          explains thend department
                           massacre a ain frenzies!
                           s tore barg
ractice
           nce: Science & P                 So cial proof!
> Inf   lue
                                             one of the
                            Yeah,              principles
                           over one
                           M ILLION
                          copies so l d !
ractice
            : Science & P           suasion
   nfluence                 y of per
>I
           e: The psycholog
> Influenc
ractice
            : Science & P              suasion
   nfluence                    y of per
>I
           e: The p  sycholog         ys to be
  Influenc                    oven wa
>                  fically pr
> Yes! 5  0 scienti
    per suasive
5 hours
            at I spent tion to
S o good th presenta
 m  aking this e goodness.
       share th
ethods
                tested m
50 rig oriously             plication
                    orld ap
Immedi   ate real w
ethods
                tested m
50 rig oriously             plication
                    orld ap
Immedi   ate real w



                                  0 people
                         ow that 5 tion on
             D id you kn presenta
             hear  ted this ld you like to
             Slidesh are! Wou ?
                         read on
ethods
                tested m
50 rig oriously             plication
                    orld ap
Immedi   ate real w



                                  0 people
                         ow that 5 tion on
 I wish      D id you kn presenta
   8-)       hear  ted this ld you like to
             Slidesh are! Wou ?
                         read on
seat belt.
F asten your
      He re we g o.
goi ng to
 Oh a  nd I ’m
     er o nly 15    ways
 cov                    to be
               th i n g .
to  leave  some        book
   read   fro m th e
Plea se call again if the lines are busy.


            Social pro of >> inconvenience


            Everybody’s buying, hurry up
            and don’t miss out!
If people li ke me do it...


            Social proof on steroids
            when it comes from
            > People like yourself
            > People you relate to
We produce 50% more litter today...
                         WRONG!

           Social proof works also for
           negative actions.

           Marginalize the negative actions
           ”O nly 2% of people litter”
You are better than average!


           Social proof from statistics
           attracts us to wards the middle.


           Reward hig   h performers to avoid
           them drift ing back to the middle.
Was t hat vanilla cherry d iet cola+vitamins?



             Too many options leads to
             decision paralysis.


             ... and besid es line extensions dilute the
             brand and   lead lower overall sales
             (Positioning, Al Ries & Jack Trout)
Free isn’t valuable


            If you bundle or offer gifts,
            highlight the real value.

            Free software included! vs.
            Software  worth $500 included!
High-end boosts mid-range sales


           High-end = reference point

           Expensive high-end ->
           mid-range b ecomes a fair deal
Fear by itself paralyzes


           Offer a solution, actions to take.

           Without  actions pointing out risks
           only instills fear and denial.
H ow can I help you?


            Recipro city is a strong norm.




            ... and the world would be a better place
            if we all asked how we can help other us.
            people, instea d asking how they can help
J ohn, thanks for f illing this form!


            Personal is persuasive.
            Hand writing + Post-It Notes FTW!

            Writi ng the note also commits
            the write  r himself to his words!

             ... more proo f why Scrum’s post-it note
             boards &  daily stand up meetings work.
Wow, they really g o an extra mile!


            S ignificant, unexpected,
            personalize   d gifts go a long way.


            Attention, extra mints after meal,
            repeating  my order word for word
            -> a b igger tip for the waiter
We’ve already done it on your behalf


           You are free to participate or not.
           Recip rocity back in action.
Favor s go out of fashion


            As time passes the value of a
            favour diminishes.
            Gentle refreshing restores value.
WE’ll mark you d  own as a yes and
let the others know y ou are coming.

           We want   to remain consistent.
           Espec ially if others know.
           Even more if w   e gave reasons why.
H ere’s your card,        and we’d like to
g iv e y o u t w o f ree stamps on it.

            Mo tivated to collect all +
            Personalized gift
            No strings attached

            A loyalty c ard with 2/10 marked
             beats a card   with 0/8 hands down.
ex a mpl es
Gr eat
ex a mp l es
Gr eat
   ally use  ful
Re
ex a mp l es
Gr eat
   ally use  ful
Re
E as yr ead
ex a mp l es
Gr eat
    ally use  ful
Re
E as yr  ead
   live  &w  itty
 A
ex a mp l es
Gr eat
    ally use  ful
Re
E as yr  ead
   live  &w  itty
 A               title
 Tru  e to  the
G
R
E
 A
 T
Yes - 50 scientifically proven ways to be persuasive
Yes - 50 scientifically proven ways to be persuasive

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Yes - 50 scientifically proven ways to be persuasive

  • 1. (Robert Let this man rsuade B. Cialdini) pe YOU! A ”book review-presentation chimera” by Jussi Laakkonen jussilaakkonen.wordpress.com
  • 2.
  • 3.
  • 4. Psyc hologist Scholar , Ph.D. 30 years Resea rcher for tanford iting pro fessor, S Vis
  • 5. at Work irman, Influence Cha resenter Ren owned p
  • 6. ractice nce: Science & P Influe
  • 7. ractice nce: Science & P > Inf lue Yeah, over one M ILLION copies so l d !
  • 8. ractice nce: Science & P > Inf lue Yeah, over one M ILLION copies so l d ! a book that N ot bad for Jonestown explains thend department massacre a ain frenzies! s tore barg
  • 9. ractice nce: Science & P So cial proof! > Inf lue one of the Yeah, principles over one M ILLION copies so l d !
  • 10. ractice : Science & P suasion nfluence y of per >I e: The psycholog > Influenc
  • 11. ractice : Science & P suasion nfluence y of per >I e: The p sycholog ys to be Influenc oven wa > fically pr > Yes! 5 0 scienti per suasive
  • 12.
  • 13.
  • 14. 5 hours at I spent tion to S o good th presenta m aking this e goodness. share th
  • 15. ethods tested m 50 rig oriously plication orld ap Immedi ate real w
  • 16. ethods tested m 50 rig oriously plication orld ap Immedi ate real w 0 people ow that 5 tion on D id you kn presenta hear ted this ld you like to Slidesh are! Wou ? read on
  • 17. ethods tested m 50 rig oriously plication orld ap Immedi ate real w 0 people ow that 5 tion on I wish D id you kn presenta 8-) hear ted this ld you like to Slidesh are! Wou ? read on
  • 18.
  • 19. seat belt. F asten your He re we g o.
  • 20. goi ng to Oh a nd I ’m er o nly 15 ways cov to be th i n g . to leave some book read fro m th e
  • 21.
  • 22. Plea se call again if the lines are busy. Social pro of >> inconvenience Everybody’s buying, hurry up and don’t miss out!
  • 23.
  • 24. If people li ke me do it... Social proof on steroids when it comes from > People like yourself > People you relate to
  • 25.
  • 26. We produce 50% more litter today... WRONG! Social proof works also for negative actions. Marginalize the negative actions ”O nly 2% of people litter”
  • 27.
  • 28. You are better than average! Social proof from statistics attracts us to wards the middle. Reward hig h performers to avoid them drift ing back to the middle.
  • 29.
  • 30. Was t hat vanilla cherry d iet cola+vitamins? Too many options leads to decision paralysis. ... and besid es line extensions dilute the brand and lead lower overall sales (Positioning, Al Ries & Jack Trout)
  • 31.
  • 32. Free isn’t valuable If you bundle or offer gifts, highlight the real value. Free software included! vs. Software worth $500 included!
  • 33.
  • 34. High-end boosts mid-range sales High-end = reference point Expensive high-end -> mid-range b ecomes a fair deal
  • 35.
  • 36. Fear by itself paralyzes Offer a solution, actions to take. Without actions pointing out risks only instills fear and denial.
  • 37.
  • 38. H ow can I help you? Recipro city is a strong norm. ... and the world would be a better place if we all asked how we can help other us. people, instea d asking how they can help
  • 39.
  • 40. J ohn, thanks for f illing this form! Personal is persuasive. Hand writing + Post-It Notes FTW! Writi ng the note also commits the write r himself to his words! ... more proo f why Scrum’s post-it note boards & daily stand up meetings work.
  • 41.
  • 42. Wow, they really g o an extra mile! S ignificant, unexpected, personalize d gifts go a long way. Attention, extra mints after meal, repeating my order word for word -> a b igger tip for the waiter
  • 43.
  • 44. We’ve already done it on your behalf You are free to participate or not. Recip rocity back in action.
  • 45.
  • 46. Favor s go out of fashion As time passes the value of a favour diminishes. Gentle refreshing restores value.
  • 47.
  • 48. WE’ll mark you d own as a yes and let the others know y ou are coming. We want to remain consistent. Espec ially if others know. Even more if w e gave reasons why.
  • 49.
  • 50. H ere’s your card, and we’d like to g iv e y o u t w o f ree stamps on it. Mo tivated to collect all + Personalized gift No strings attached A loyalty c ard with 2/10 marked beats a card with 0/8 hands down.
  • 51.
  • 52.
  • 53. ex a mpl es Gr eat
  • 54. ex a mp l es Gr eat ally use ful Re
  • 55. ex a mp l es Gr eat ally use ful Re E as yr ead
  • 56. ex a mp l es Gr eat ally use ful Re E as yr ead live &w itty A
  • 57. ex a mp l es Gr eat ally use ful Re E as yr ead live &w itty A title Tru e to the