SlideShare a Scribd company logo
1 of 17
Cost reduction through  business process improvement and procurement  for the Service Industry I don’t want to do business with those that don’t make profit, because they can’t give the best service –  Lee Bristol Optimise- GB
Value for Money (VFM) &  Cost Reduction Value for Money (VFM) … is the term used to assess the quality and benefit received for goods and services paid. VFM considers the economical, efficiency and effectiveness of the goods and services utilised within the organisation Cost Reduction …  may be achieved through process improvement, being the things that you do, and through procurement strategies, the things that you buy. Optimise- GB
Phases in creating value for money and cost reduction ,[object Object],[object Object],[object Object],[object Object],[object Object],Optimise- GB
[object Object],Identify costs from the Profit & Loss account and rank  Them (highest first). This will give you the data  for the Pareto chart Optimise- GB
Phase 1:  Cost Identification Optimise- GB
[object Object],From this analysis we know that the focus on costs should be on 1) labour / agency costs, 2) Materials and 3) Motor expenses  Optimise- GB
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Optimise- GB
Phase 2:  Cost elimination through process improvement People never improve unless they look to some standard or example higher and better than themselves –  Tryon Edwards Optimise- GB
[object Object],100% 85% 75% ,[object Object],[object Object],[object Object],[object Object],The level of outputs  are less than the input due to errors (re-work), poor quality and wastage Optimise- GB
[object Object],Over  Production: doing more than required Inventory: buying more than required Waiting on other people, bottle necks Extra processing, duplication of work Errors: input errors, incomplete forms Motion: walking to filing cabinets, printers Transport: postage to departments Under utilisation: staff not working Optimise- GB
[object Object],Remove paper systems and postage of info Remove paper forms  Ensure people are adequately trained Schedule peoples work each day Develop measuring systems to monitor quality Ensure process related people are close to each other Ensure training manuals and policies are clear Use technology to validate input data Process Improvement solutions Optimise- GB
[object Object],100% 85% 75% By improving business process improvement quality and output is increased and costs are  reduced by 20% to 80% 95% 1,600 600 97% Optimise- GB
Phase 3:  Cost reduction through procurement strategies Optimise- GB
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Optimise- GB
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customer Requirements Analysis Selection and approval Tender process, negotiation Supplier identification & Rationalisation Optimise- GB
Process Improvement Savings End Result Procurement Savings Revised Cost £’000 400 150 210 60 60 3,850 550 330 1,890 540 540 2,970 This demonstrates how  £880k (23%)  can be saved off the bottom line. This is equivalent to an additional turnover of £9m, if 10% net profit was achieved Original cost £’000 Optimise- GB
[object Object],[object Object],[object Object],[object Object],[object Object],Optimise- GB

More Related Content

More from Simon Misiewicz

Business Process Improvement - Doing the right things effectively and efficie...
Business Process Improvement - Doing the right things effectively and efficie...Business Process Improvement - Doing the right things effectively and efficie...
Business Process Improvement - Doing the right things effectively and efficie...Simon Misiewicz
 
Communicating strategic missions, vision, project progress and celebrate succ...
Communicating strategic missions, vision, project progress and celebrate succ...Communicating strategic missions, vision, project progress and celebrate succ...
Communicating strategic missions, vision, project progress and celebrate succ...Simon Misiewicz
 
Deliver training to suit varying learning styles
Deliver training to suit varying learning stylesDeliver training to suit varying learning styles
Deliver training to suit varying learning stylesSimon Misiewicz
 
4 steps to formulating strategies from the boardroom through to every employee
4 steps to formulating strategies from the boardroom through to every employee 4 steps to formulating strategies from the boardroom through to every employee
4 steps to formulating strategies from the boardroom through to every employee Simon Misiewicz
 
Stakeholder engagement and management
Stakeholder engagement and managementStakeholder engagement and management
Stakeholder engagement and managementSimon Misiewicz
 
Lean, Six Sigma, ToC using DMAIC project management
Lean, Six Sigma, ToC  using DMAIC project managementLean, Six Sigma, ToC  using DMAIC project management
Lean, Six Sigma, ToC using DMAIC project managementSimon Misiewicz
 
Effective Communication for successful working and personal relationships
Effective  Communication for successful working and personal relationships Effective  Communication for successful working and personal relationships
Effective Communication for successful working and personal relationships Simon Misiewicz
 
Strategic improvement through the balanced scorecard and programme management
Strategic improvement through the balanced scorecard and programme managementStrategic improvement through the balanced scorecard and programme management
Strategic improvement through the balanced scorecard and programme managementSimon Misiewicz
 
Programme start up document - Optimised Programme Methodology
Programme start up document - Optimised Programme Methodology Programme start up document - Optimised Programme Methodology
Programme start up document - Optimised Programme Methodology Simon Misiewicz
 
Staff appraisal document - template
Staff appraisal document - template Staff appraisal document - template
Staff appraisal document - template Simon Misiewicz
 
Optimised - Programme start up
Optimised - Programme start upOptimised - Programme start up
Optimised - Programme start upSimon Misiewicz
 
Project End Report - Project Management template
Project End Report - Project Management template Project End Report - Project Management template
Project End Report - Project Management template Simon Misiewicz
 
Lessons learned Report - Project Management template
Lessons learned Report - Project Management template Lessons learned Report - Project Management template
Lessons learned Report - Project Management template Simon Misiewicz
 
Highlight Report - Project Management template
Highlight Report - Project Management template Highlight Report - Project Management template
Highlight Report - Project Management template Simon Misiewicz
 
Exceptions Report - Project Management template
Exceptions Report - Project Management template Exceptions Report - Project Management template
Exceptions Report - Project Management template Simon Misiewicz
 
Project change request - Project Management template
Project change request - Project Management template Project change request - Project Management template
Project change request - Project Management template Simon Misiewicz
 
Business Case - Project Management template
Business Case - Project Management template Business Case - Project Management template
Business Case - Project Management template Simon Misiewicz
 
Project Management - Getting the basics right
Project Management - Getting the basics right Project Management - Getting the basics right
Project Management - Getting the basics right Simon Misiewicz
 
Cash Flow - Excel Spreadsheet Template
Cash Flow - Excel Spreadsheet Template Cash Flow - Excel Spreadsheet Template
Cash Flow - Excel Spreadsheet Template Simon Misiewicz
 

More from Simon Misiewicz (20)

Business Process Improvement - Doing the right things effectively and efficie...
Business Process Improvement - Doing the right things effectively and efficie...Business Process Improvement - Doing the right things effectively and efficie...
Business Process Improvement - Doing the right things effectively and efficie...
 
Communicating strategic missions, vision, project progress and celebrate succ...
Communicating strategic missions, vision, project progress and celebrate succ...Communicating strategic missions, vision, project progress and celebrate succ...
Communicating strategic missions, vision, project progress and celebrate succ...
 
Deliver training to suit varying learning styles
Deliver training to suit varying learning stylesDeliver training to suit varying learning styles
Deliver training to suit varying learning styles
 
4 steps to formulating strategies from the boardroom through to every employee
4 steps to formulating strategies from the boardroom through to every employee 4 steps to formulating strategies from the boardroom through to every employee
4 steps to formulating strategies from the boardroom through to every employee
 
Stakeholder engagement and management
Stakeholder engagement and managementStakeholder engagement and management
Stakeholder engagement and management
 
Lean, Six Sigma, ToC using DMAIC project management
Lean, Six Sigma, ToC  using DMAIC project managementLean, Six Sigma, ToC  using DMAIC project management
Lean, Six Sigma, ToC using DMAIC project management
 
Effective Communication for successful working and personal relationships
Effective  Communication for successful working and personal relationships Effective  Communication for successful working and personal relationships
Effective Communication for successful working and personal relationships
 
Strategic improvement through the balanced scorecard and programme management
Strategic improvement through the balanced scorecard and programme managementStrategic improvement through the balanced scorecard and programme management
Strategic improvement through the balanced scorecard and programme management
 
Programme start up document - Optimised Programme Methodology
Programme start up document - Optimised Programme Methodology Programme start up document - Optimised Programme Methodology
Programme start up document - Optimised Programme Methodology
 
Staff appraisal document - template
Staff appraisal document - template Staff appraisal document - template
Staff appraisal document - template
 
Be proactive
Be proactiveBe proactive
Be proactive
 
Optimised - Programme start up
Optimised - Programme start upOptimised - Programme start up
Optimised - Programme start up
 
Project End Report - Project Management template
Project End Report - Project Management template Project End Report - Project Management template
Project End Report - Project Management template
 
Lessons learned Report - Project Management template
Lessons learned Report - Project Management template Lessons learned Report - Project Management template
Lessons learned Report - Project Management template
 
Highlight Report - Project Management template
Highlight Report - Project Management template Highlight Report - Project Management template
Highlight Report - Project Management template
 
Exceptions Report - Project Management template
Exceptions Report - Project Management template Exceptions Report - Project Management template
Exceptions Report - Project Management template
 
Project change request - Project Management template
Project change request - Project Management template Project change request - Project Management template
Project change request - Project Management template
 
Business Case - Project Management template
Business Case - Project Management template Business Case - Project Management template
Business Case - Project Management template
 
Project Management - Getting the basics right
Project Management - Getting the basics right Project Management - Getting the basics right
Project Management - Getting the basics right
 
Cash Flow - Excel Spreadsheet Template
Cash Flow - Excel Spreadsheet Template Cash Flow - Excel Spreadsheet Template
Cash Flow - Excel Spreadsheet Template
 

Recently uploaded

How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifeBhavana Pujan Kendra
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxShruti Mittal
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerAggregage
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...ssuserf63bd7
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdfChris Skinner
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersPeter Horsten
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsIndiaMART InterMESH Limited
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsKnowledgeSeed
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 

Recently uploaded (20)

WAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdfWAM Corporate Presentation April 12 2024.pdf
WAM Corporate Presentation April 12 2024.pdf
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in Life
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors Data
 
business environment micro environment macro environment.pptx
business environment micro environment macro environment.pptxbusiness environment micro environment macro environment.pptx
business environment micro environment macro environment.pptx
 
Driving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon HarmerDriving Business Impact for PMs with Jon Harmer
Driving Business Impact for PMs with Jon Harmer
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
Horngren’s Financial & Managerial Accounting, 7th edition by Miller-Nobles so...
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
20220816-EthicsGrade_Scorecard-JP_Morgan_Chase-Q2-63_57.pdf
 
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptxThe Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
 
EUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exportersEUDR Info Meeting Ethiopian coffee exporters
EUDR Info Meeting Ethiopian coffee exporters
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Welding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan DynamicsWelding Electrode Making Machine By Deccan Dynamics
Welding Electrode Making Machine By Deccan Dynamics
 
Introducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applicationsIntroducing the Analogic framework for business planning applications
Introducing the Analogic framework for business planning applications
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 

Cost reduction through business process improvement and procurement for the Service Industry

  • 1. Cost reduction through business process improvement and procurement for the Service Industry I don’t want to do business with those that don’t make profit, because they can’t give the best service – Lee Bristol Optimise- GB
  • 2. Value for Money (VFM) & Cost Reduction Value for Money (VFM) … is the term used to assess the quality and benefit received for goods and services paid. VFM considers the economical, efficiency and effectiveness of the goods and services utilised within the organisation Cost Reduction … may be achieved through process improvement, being the things that you do, and through procurement strategies, the things that you buy. Optimise- GB
  • 3.
  • 4.
  • 5. Phase 1: Cost Identification Optimise- GB
  • 6.
  • 7.
  • 8. Phase 2: Cost elimination through process improvement People never improve unless they look to some standard or example higher and better than themselves – Tryon Edwards Optimise- GB
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Phase 3: Cost reduction through procurement strategies Optimise- GB
  • 14.
  • 15.
  • 16. Process Improvement Savings End Result Procurement Savings Revised Cost £’000 400 150 210 60 60 3,850 550 330 1,890 540 540 2,970 This demonstrates how £880k (23%) can be saved off the bottom line. This is equivalent to an additional turnover of £9m, if 10% net profit was achieved Original cost £’000 Optimise- GB
  • 17.