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Key Trends Shaping the Digital Landscape
And The Current State of the Internet in Vietnam
11 December 2012
Joe Nguyen,
Snr Vice President, APAC – comScore
e: jnguyen@comscore.com
t: @jnguyen
Analytics for the Digital World
Google Confidential and Proprietary 2
Today’s Global Internet User
Source: comScore Media Metrix, qSearch and Video Metrix,
Visitors Age 15+ Home/Work Location, Worldwide, April 2012
24
Number of Hours
Spent Online
2,300
pages of content
consumed
56
Distinct Visits
to the Web
174
Online Videos
Viewed
121
Searches
Performed
1 in 5
Minutes Spent
Social Networking
Google Confidential and Proprietary
The U.S. Is No Longer the Center of the Online
Universe
3
In 1996, 2/3 of world’s Internet population was in the US, yet today Asia Pacific is the
largest region with over 40% of the online population.
Asia Pacific
Distribution of Worldwide Internet Audience
66%
13%
34%
87%
1996 2011
U.S. Internet Population vs. Rest of the World
Rest of the
World
U.S.
Source: comScore Media Metrix, Visitors Age 15+
Home/Work Location, Apr-2012
Asia
Pacific,
41.1%
Europe,
26.6%
North
America,
14.5%
Latin
America,
8.9%
Middle
East-
Africa,
8.9%
Google Confidential and Proprietary
China, the U.S. and Japan Represent Largest
Online Populations
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, April 2012
333,930
188,478
73,466
57,838
56,924
51,600
45,478
43,207
37,613
31,005
China
United States
Japan
India
Russia
Germany
Brazil
France
United Kingdom
South Korea
World’s Largest Internet Markets
Unique Visitors (000)
Google Confidential and Proprietary
Vietnam’s Online Population has grown 15%
since October 2011
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
All Females (15+) All Males (15+)
5
Online Population in 000s
•  53% male
•  5.7 million
between 15-34
•  70% of VN
males
•  47% female
•  5.4 million
between 15-34
•  75% of VN
females
Source: comScore Media Metrix, Visitors Age 15+
Home/Work Location, Aug 2011-Oct 2012
Google Confidential and Proprietary
Vietnam is similar to other SEA countries in
Age Distribution of Online Users
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, April 2012
74.7%
74.4%
73.3%
71.2%
70.7%
70.6%
70.6%
65.8%
62.6%
62.3%
52.8%
India
Thailand
Vietnam
Venezuela
Indonesia
Philippines
Turkey
Colombia
Mexico
Malaysia
Singapore
% of Internet Audience Under Age 35
Google Confidential and Proprietary
These Young Users Account for an Even
Greater Share of Time
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, April 2012
77.5%
78.6%
71.4%
71.0%
65.0%
58.4%
22.5%
21.4%
28.6%
29.0%
35.0%
41.6%
Thailand
Vietnam
Indonesia
Philippines
Malaysia
Singapore
Share of Total Online Minutes
Under Age 35 Age 35 and Older
Google Confidential and Proprietary
In most of SEA, Total Engagement Falls Below
Global Average – EXCEPT VN and TH
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, April 2012
23.8
39.6
37.1
29.8 29.1
21.5 19.2
17.4 16.3
Worldwide U.S. UK
Thailand
Vietnam
Singapore
Philippines
Malaysia
Indonesia
Average Hours Spent Online, April 2012
Google Confidential and Proprietary
4 KEY TRENDS SHAPING THE DIGITAL
LANDSCAPE
!  SOCIAL NETWORKING
!  E-COMMERCE
!  ONLINE VIDEO
!  MOBILE
Google Confidential and Proprietary
SOCIAL
NETWORKING
Google Confidential and Proprietary
The Rise of the Global Social Networking Audience
0
200
400
600
800
1,000
1,200
1,400
1,600
2007 2008 2009 2010 2011
+174%
+88%
Total Internet
Social
Networking
Source: comScore Media Metrix, March 2007 - October 2011
Worldwide Total Unique Visitors (MM)
Google Confidential and Proprietary
Vietnam has seen an 17% increase in Social
Networkers Y-O-Y
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, Oct 2011- Oct 2012
Google Confidential and Proprietary
Source: comSCore Media Metrix,
March 2007 – October 2011
Google Confidential and Proprietary
The Philippines has the Highest Reach for
Social Networking, but Thailand is Home to the
Most Engaged Social Networkers
Source: comScore Media Metrix, Visitors Age 15+ Home/Work
Location, April 2012
96.0%
94.7%
94.2%
92.6%
92.5%
86.3%
Philippines
Singapore
Malaysia
Indonesia
Thailand
Vietnam
Social Networking % Reach
of Visitors
8.9
8.0
5.6
4.9
3.7
3.7
Thailand
Philippines
Malaysia
Indonesia
Singapore
Vietnam
Social Networking Average
Hours per Visitor
In Oct. 2012,
this was 5.9
Hrs per visitor!
Google Confidential and Proprietary
e-Commerce
Google Confidential and Proprietary
Asia Pacific Falls Below the Global Average for
Retail Visitation
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, April 2012
72.0%
88.6%
78.1%
70.6%
67.0%
51.2%
Worldwide
North America
Europe
Latin America
Asia Pacific
Middle East -
Africa
% Reach of Retail Category
by Global Region
% Reach of Retail Category APAC
Taiwan 85.8%
Japan 83.9%
New Zealand 80.7%
Vietnam 79.2%
Australia 72.7%
South Korea 72.4%
Hong Kong 70.0%
Singapore 67.2%
Thailand 66.8%
China 64.9%
India 57.6%
Indonesia 54.9%
Philippines 50.7%
Malaysia 50.2%
Google Confidential and Proprietary
But eCommerce is dependent on Banks…
And
Travel!
Source: comScore Media Metrix, Visitors Age 15+ Home/
Work Location, Oct 2011- Oct 2012
Google Confidential and Proprietary
ONLINE VIDEO
Google Confidential and Proprietary
1.2 Billion People Worldwide Viewed a Total of 211
Billion Videos in April 2012
Source: comScore Video Metrix, Viewers Age 15+ Home/
Work Location, April 2012, Worldwide
87.6
4.1
3.5
3.1
2.7
Google Sites
Youku Inc.
Dwango Co., Ltd.
VEVO
Tencent Inc.
Top Global Video Properties by
Videos Viewed (Billions)
Share of
Videos
41.4%
1.9%
1.6%
1.5%
1.3%
2 in every 5 Videos
Viewed on
YouTube
Google Confidential and Proprietary
Vietnam has more Online Video Viewers than
many other Asian Countries
Source: comScore Video Metrix, July 2012
Google Confidential and Proprietary
Youtube leads, but local sites do very well!
Source: comScore Video Metrix Vietnam, July 2012
Google Confidential and Proprietary
MOBILE
Google Confidential and Proprietary
11.5%
9.5%
8.2%
7.7%
7.1%
6.5%
5.2%
5.1%
2.8%
1.5%
Singapore
UK
U.S.
Australia
Japan
Canada
Spain
India
France
Brazil
Non-Computer Traffic for Selected Markets
Mobile Tablet Other
Mobile & Tablet Devices Shifting How Users
Connect Across the Globe
Source: comScore Device Essentials, Dec-2011
Google Confidential and ProprietaryConfidential and Proprietary 25
Weekday Share of Device Page Traffic in the Singapore
PCs dominate
working hours
Tablets rule the
home
Smartphones bridge
the gaps
Source: comScore Device Essential,
Week of May 14, 2012, Singapore
Cross-Device Consumption Trend: Device Usage
Differs Throughout Day
PCs dominate
working hours
Google Confidential and Proprietary
Tablets Account for More than 40% in Malaysia,
Philippines, Thailand
Source: comScore Device Essentials, March 2012
58.9% 54.6% 49.5% 51.0%
77.8%
90.2%
39.3% 44.5%
42.8% 46.2%
21.5%
9.4%
Singapore Malaysia Philippines Thailand Vietnam Indonesia
Share of Non-Computer Traffic by Market
Mobile Tablet Other
Google Confidential and Proprietary
Key Takeaways
•  Vietnam’s Internet Population is very young and growing
•  Like elsewhere, Social Networks are dominating users’ time
•  eCommerce in VN is still far away and banks and travel will
have to lead
•  Vietnamese, more than other SEA counterparts, love online
videos
•  Mobile internet and tablet usage are still growing in Vietnam
27
Google Confidential and Proprietary
Last Thought – VN Total Adspend vs. Digital
since 2001
28
0
100
200
300
400
500
600
700
800
900
1000
0
2
4
6
8
10
12
14
16
18
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Digital AdSpend (US$ Million) Total AdSpend (US$ Million)
Source: ZenithOptimedia - ADVERTISING EXPENDITURE FORECASTS
DECEMBER 2012
DigitalAdspend(US$Million)
DigitalTOTALAdspend(US$Million)
Key Trends Shaping the Digital Landscape
And The Current State of the Internet in Vietnam
11 December 2012
Joe Nguyen,
Snr Vice President, APAC – comScore
e: jnguyen@comscore.com
t: @jnguyen
Analytics for the Digital World

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comScore's Presentation Google's Think Digital Vietnam 11-Dec-2012

  • 1. Key Trends Shaping the Digital Landscape And The Current State of the Internet in Vietnam 11 December 2012 Joe Nguyen, Snr Vice President, APAC – comScore e: jnguyen@comscore.com t: @jnguyen Analytics for the Digital World
  • 2. Google Confidential and Proprietary 2 Today’s Global Internet User Source: comScore Media Metrix, qSearch and Video Metrix, Visitors Age 15+ Home/Work Location, Worldwide, April 2012 24 Number of Hours Spent Online 2,300 pages of content consumed 56 Distinct Visits to the Web 174 Online Videos Viewed 121 Searches Performed 1 in 5 Minutes Spent Social Networking
  • 3. Google Confidential and Proprietary The U.S. Is No Longer the Center of the Online Universe 3 In 1996, 2/3 of world’s Internet population was in the US, yet today Asia Pacific is the largest region with over 40% of the online population. Asia Pacific Distribution of Worldwide Internet Audience 66% 13% 34% 87% 1996 2011 U.S. Internet Population vs. Rest of the World Rest of the World U.S. Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Apr-2012 Asia Pacific, 41.1% Europe, 26.6% North America, 14.5% Latin America, 8.9% Middle East- Africa, 8.9%
  • 4. Google Confidential and Proprietary China, the U.S. and Japan Represent Largest Online Populations Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, April 2012 333,930 188,478 73,466 57,838 56,924 51,600 45,478 43,207 37,613 31,005 China United States Japan India Russia Germany Brazil France United Kingdom South Korea World’s Largest Internet Markets Unique Visitors (000)
  • 5. Google Confidential and Proprietary Vietnam’s Online Population has grown 15% since October 2011 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 All Females (15+) All Males (15+) 5 Online Population in 000s •  53% male •  5.7 million between 15-34 •  70% of VN males •  47% female •  5.4 million between 15-34 •  75% of VN females Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, Aug 2011-Oct 2012
  • 6. Google Confidential and Proprietary Vietnam is similar to other SEA countries in Age Distribution of Online Users Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, April 2012 74.7% 74.4% 73.3% 71.2% 70.7% 70.6% 70.6% 65.8% 62.6% 62.3% 52.8% India Thailand Vietnam Venezuela Indonesia Philippines Turkey Colombia Mexico Malaysia Singapore % of Internet Audience Under Age 35
  • 7. Google Confidential and Proprietary These Young Users Account for an Even Greater Share of Time Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, April 2012 77.5% 78.6% 71.4% 71.0% 65.0% 58.4% 22.5% 21.4% 28.6% 29.0% 35.0% 41.6% Thailand Vietnam Indonesia Philippines Malaysia Singapore Share of Total Online Minutes Under Age 35 Age 35 and Older
  • 8. Google Confidential and Proprietary In most of SEA, Total Engagement Falls Below Global Average – EXCEPT VN and TH Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, April 2012 23.8 39.6 37.1 29.8 29.1 21.5 19.2 17.4 16.3 Worldwide U.S. UK Thailand Vietnam Singapore Philippines Malaysia Indonesia Average Hours Spent Online, April 2012
  • 9. Google Confidential and Proprietary 4 KEY TRENDS SHAPING THE DIGITAL LANDSCAPE !  SOCIAL NETWORKING !  E-COMMERCE !  ONLINE VIDEO !  MOBILE
  • 10. Google Confidential and Proprietary SOCIAL NETWORKING
  • 11. Google Confidential and Proprietary The Rise of the Global Social Networking Audience 0 200 400 600 800 1,000 1,200 1,400 1,600 2007 2008 2009 2010 2011 +174% +88% Total Internet Social Networking Source: comScore Media Metrix, March 2007 - October 2011 Worldwide Total Unique Visitors (MM)
  • 12. Google Confidential and Proprietary Vietnam has seen an 17% increase in Social Networkers Y-O-Y Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, Oct 2011- Oct 2012
  • 13. Google Confidential and Proprietary Source: comSCore Media Metrix, March 2007 – October 2011
  • 14. Google Confidential and Proprietary The Philippines has the Highest Reach for Social Networking, but Thailand is Home to the Most Engaged Social Networkers Source: comScore Media Metrix, Visitors Age 15+ Home/Work Location, April 2012 96.0% 94.7% 94.2% 92.6% 92.5% 86.3% Philippines Singapore Malaysia Indonesia Thailand Vietnam Social Networking % Reach of Visitors 8.9 8.0 5.6 4.9 3.7 3.7 Thailand Philippines Malaysia Indonesia Singapore Vietnam Social Networking Average Hours per Visitor In Oct. 2012, this was 5.9 Hrs per visitor!
  • 15. Google Confidential and Proprietary e-Commerce
  • 16. Google Confidential and Proprietary Asia Pacific Falls Below the Global Average for Retail Visitation Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, April 2012 72.0% 88.6% 78.1% 70.6% 67.0% 51.2% Worldwide North America Europe Latin America Asia Pacific Middle East - Africa % Reach of Retail Category by Global Region % Reach of Retail Category APAC Taiwan 85.8% Japan 83.9% New Zealand 80.7% Vietnam 79.2% Australia 72.7% South Korea 72.4% Hong Kong 70.0% Singapore 67.2% Thailand 66.8% China 64.9% India 57.6% Indonesia 54.9% Philippines 50.7% Malaysia 50.2%
  • 17. Google Confidential and Proprietary But eCommerce is dependent on Banks… And Travel! Source: comScore Media Metrix, Visitors Age 15+ Home/ Work Location, Oct 2011- Oct 2012
  • 18. Google Confidential and Proprietary ONLINE VIDEO
  • 19. Google Confidential and Proprietary 1.2 Billion People Worldwide Viewed a Total of 211 Billion Videos in April 2012 Source: comScore Video Metrix, Viewers Age 15+ Home/ Work Location, April 2012, Worldwide 87.6 4.1 3.5 3.1 2.7 Google Sites Youku Inc. Dwango Co., Ltd. VEVO Tencent Inc. Top Global Video Properties by Videos Viewed (Billions) Share of Videos 41.4% 1.9% 1.6% 1.5% 1.3% 2 in every 5 Videos Viewed on YouTube
  • 20. Google Confidential and Proprietary Vietnam has more Online Video Viewers than many other Asian Countries Source: comScore Video Metrix, July 2012
  • 21. Google Confidential and Proprietary Youtube leads, but local sites do very well! Source: comScore Video Metrix Vietnam, July 2012
  • 22. Google Confidential and Proprietary MOBILE
  • 23. Google Confidential and Proprietary 11.5% 9.5% 8.2% 7.7% 7.1% 6.5% 5.2% 5.1% 2.8% 1.5% Singapore UK U.S. Australia Japan Canada Spain India France Brazil Non-Computer Traffic for Selected Markets Mobile Tablet Other Mobile & Tablet Devices Shifting How Users Connect Across the Globe Source: comScore Device Essentials, Dec-2011
  • 24. Google Confidential and ProprietaryConfidential and Proprietary 25 Weekday Share of Device Page Traffic in the Singapore PCs dominate working hours Tablets rule the home Smartphones bridge the gaps Source: comScore Device Essential, Week of May 14, 2012, Singapore Cross-Device Consumption Trend: Device Usage Differs Throughout Day PCs dominate working hours
  • 25. Google Confidential and Proprietary Tablets Account for More than 40% in Malaysia, Philippines, Thailand Source: comScore Device Essentials, March 2012 58.9% 54.6% 49.5% 51.0% 77.8% 90.2% 39.3% 44.5% 42.8% 46.2% 21.5% 9.4% Singapore Malaysia Philippines Thailand Vietnam Indonesia Share of Non-Computer Traffic by Market Mobile Tablet Other
  • 26. Google Confidential and Proprietary Key Takeaways •  Vietnam’s Internet Population is very young and growing •  Like elsewhere, Social Networks are dominating users’ time •  eCommerce in VN is still far away and banks and travel will have to lead •  Vietnamese, more than other SEA counterparts, love online videos •  Mobile internet and tablet usage are still growing in Vietnam 27
  • 27. Google Confidential and Proprietary Last Thought – VN Total Adspend vs. Digital since 2001 28 0 100 200 300 400 500 600 700 800 900 1000 0 2 4 6 8 10 12 14 16 18 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Digital AdSpend (US$ Million) Total AdSpend (US$ Million) Source: ZenithOptimedia - ADVERTISING EXPENDITURE FORECASTS DECEMBER 2012 DigitalAdspend(US$Million) DigitalTOTALAdspend(US$Million)
  • 28. Key Trends Shaping the Digital Landscape And The Current State of the Internet in Vietnam 11 December 2012 Joe Nguyen, Snr Vice President, APAC – comScore e: jnguyen@comscore.com t: @jnguyen Analytics for the Digital World