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Andrew Muir Wood
Validated fact
Extensive evidence to
support this, such as
demand experiments,
live product data, 20+
interviews.
Act on this information
with confidence
Anecdotal
This is a recurring insight
from a speaking with
<10 customers.
OK to base simple
decisions on this
information
Assumption
You think this is true but
have no evidence.
Try to falsify/validate
before making decisions
based on this
Problem is very importantDon't care about the problem
Hard to
access
Easy to
access
Start
interviews
here
Joshua Yellin, inspired by Dirk Primbs
Launchpad
Hai (philosophical)
Hai Habot
If there is only one thing you can accomplish as a mentor, just ask:
Why
It’s not about telling people what to do but to challenge them to think. Ask “why”
again and again until everyone is clear on the objectives and the reason we are
doing this.
If you don’t have the founders or leadership team on board, it’s hard to get the
teams to innovate and test. Management needs to create a culture of
experimentation. Coach the managers as well as the teams.
- Melissa Perri
Founder & Instructor of Product Institute,
an online class for Product Managers.
DK
(adam’s
mentor:)
Tendayi Viki
Boris Grinkot
I’ve seen others use written queries and surveys to successfully gain information,
but only live interviews allow you to mine the variable answers containing new
insights you couldn't anticipate in a written survey tool.
- Dodie Jacobi
-Adam Berk
Boris Grinkot
Boris Grinkot
Boris Grinkot
Double Impact From Customer Interviews
Not only will customer interviews either validate or redirect your hypothesis, you’ll
get valuable language to use for copywriting your marketing communications
during solution experiments, and MVP launch.
- Dodie Jacobi
Start with 5 interviews. If you don't yet see any patterns in the answers, you've
likely not niched down your hypothetical customer enough. Niche down, then try
again.
- Dodie Jacobi
I’ve seen others use written queries and surveys to successfully gain information,
but only live interviews allow you to mine the variable answers containing new
insights you couldn't anticipate in a written survey tool.
- Dodie Jacobi
Mentors at Work Version one #LPA5
Mentors at Work Version one #LPA5
Mentors at Work Version one #LPA5

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Mentors at Work Version one #LPA5

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  • 6. Andrew Muir Wood Validated fact Extensive evidence to support this, such as demand experiments, live product data, 20+ interviews. Act on this information with confidence Anecdotal This is a recurring insight from a speaking with <10 customers. OK to base simple decisions on this information Assumption You think this is true but have no evidence. Try to falsify/validate before making decisions based on this
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  • 20. Problem is very importantDon't care about the problem Hard to access Easy to access Start interviews here
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  • 26. Joshua Yellin, inspired by Dirk Primbs Launchpad
  • 28. Hai Habot If there is only one thing you can accomplish as a mentor, just ask: Why It’s not about telling people what to do but to challenge them to think. Ask “why” again and again until everyone is clear on the objectives and the reason we are doing this.
  • 29. If you don’t have the founders or leadership team on board, it’s hard to get the teams to innovate and test. Management needs to create a culture of experimentation. Coach the managers as well as the teams. - Melissa Perri Founder & Instructor of Product Institute, an online class for Product Managers.
  • 33. I’ve seen others use written queries and surveys to successfully gain information, but only live interviews allow you to mine the variable answers containing new insights you couldn't anticipate in a written survey tool. - Dodie Jacobi
  • 38. Double Impact From Customer Interviews Not only will customer interviews either validate or redirect your hypothesis, you’ll get valuable language to use for copywriting your marketing communications during solution experiments, and MVP launch. - Dodie Jacobi
  • 39. Start with 5 interviews. If you don't yet see any patterns in the answers, you've likely not niched down your hypothetical customer enough. Niche down, then try again. - Dodie Jacobi
  • 40. I’ve seen others use written queries and surveys to successfully gain information, but only live interviews allow you to mine the variable answers containing new insights you couldn't anticipate in a written survey tool. - Dodie Jacobi