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Topic Covered for Technical Interview Questions 
1. Software Testing Interview Questions 
a. Software Testing Basics 
b. Testing Techniques 
c. The Software Process 
d. CMMI (Capability Maturity Model Integration) 
e. Six Sigma 
f. Metrics 
g. Automated Testing 
h. Testing Estimation 
2. Data Structures 
3. The C Language Basics 
4. Microsoft SQL Server 
a. SQL Server General Questions 
b. SQL Server Common Questions 
c. SQL Server 2008 
5. Database Management 
a. DBMS Basics 
b. Database Management System 
6. Java Programmin 
a. Core Java 
b. Java Basics 
7. Selenium Questions 
a. Generic Selenium Questions 
b. Selenium IDE Questions 
c. Selenium RC (Selenium 1.0) Questions 
d. Selenium Grid Questions 
e. Web Driver (Selenium 2.0) Questions 
f. Selenium Tool Implementation Misc Questions 
g. Selenium Interview Questions, Java Selenium Interview Questions 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
Software testing is an important part of the software development process. In normal software 
development there are four important steps, also referred to, in short, as the PDCA (Plan, Do, 
Check, Act) cycle. 
1. Plan: Define the goal and the plan for achieving that goal. 
2. Do/Execute: Depending on the plan strategy decided during the plan stage we do 
3. Check: Check/Test to ensure that we are moving according to plan and are getting the 
4. Act: During the check cycle, if any issues are there, then we take appropriate action 
So developers and other stakeholders of the project do the "planning and building," while testers 
do the check part of the cycle. Therefore, software testing is done in check part of the PDCA cyle. 
Black box testing is a testing strategy based solely on requirements and specifications. Black box 
testing requires no knowledge of internal paths, structures, or implementation of the software 
being tested. 
White box testing is a testing strategy based on internal paths, code structures, and 
implementation of the software being tested. White box testing generally requires detailed 
programming skills. 
There is one more type of testing called gray box testing. In this we look into the "box" being 
tested just long enough to understand how it has been implemented. Then we close up the box 
and use our knowledge to choose more effective black box tests. 
2 | P a g e 
Software Testing Basics 
1. Can you explain the PDCA cycle and where testing fits in? 
Let's review the four steps in detail. 
execution accordingly in this phase. 
desired results. 
accordingly and revise our plan again. 
2. What is the difference between white box, black box, and gray box testing? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
The above figure shows how both types of testers view an accounting application during testing. 
Black box testers view the basic accounting application. While during white box testing the tester 
knows the internal structure of the application. In most scenarios white box testing is done by 
developers as they know the internals of the application. In black box testing we check the overall 
functionality of the application while in white box testing we do code reviews, view the 
architecture, remove bad code practices, and do component level testing. 
Usability testing is a testing methodology where the end customer is asked to use the software to 
see if the product is easy to use, to see the customer's perception and task time. The best way to 
finalize the customer point of view for usability is by using prototype or mock-up software during 
the initial stages. By giving the customer the prototype before the development start-up we 
confirm that we are not missing anything from the user point of view. 
1. Wrong: The requirements have been implemented incorrectly. This defect is a variance 
3 | P a g e 
3. Can you explain usability testing? 
4. What are the categories of defects? 
There are three main categories of defects: 
from the given specification. 
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+919624928454 Email ID: keval241288@gmail.com
2. Missing: There was a requirement given by the customer and it was not done. This is a 
variance from the specifications, an indication that a specification was not implemented, or 
a requirement of the customer was not noted properly. 
3. Extra: A requirement incorporated into the product that was not given by the end 
customer. This is always a variance from the specification, but may be an attribute desired 
by the user of the product. However, it is considered a defect because it's a variance from 
the existing requirements. 
The following are the important steps used to define a testing policy in general. But it can change 
according to your organization. Let's discuss in detail the steps of implementing a testing policy in 
an organization. 
 Definition: The first step any organization needs to do is define one unique definition for 
 How to achieve: How are we going to achieve our objective? Is there going to be a 
testing committee, will there be compulsory test plans which need to be executed, etc?. 
 Evaluate: After testing is implemented in a project how do we evaluate it? Are we going 
to derive metrics of defects per phase, per programmer, etc. Finally, it's important to let 
everyone know how testing has added value to the project?. 
 Standards: Finally, what are the standards we want to achieve by testing? For instance, 
we can say that more than 20 defects per KLOC will be considered below standard and 
code review should be done for it. 
In any project the acceptance document is normally prepared using the following inputs. This can 
vary from company to company and from project to project. 
1. Requirement document: This document specifies what exactly is needed in the project 
4 | P a g e 
5. How do you define a testing policy? 
testing within the organization so that everyone is of the same mindset. 
6. On what basis is the acceptance plan prepared? 
from the customers perspective. 
2. Input from customer: This can be discussions, informal talks, emails, etc. 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
3. Project plan: The project plan prepared by the project manager also serves as good input 
The following diagram shows the most common inputs used to prepare acceptance test plans. 
Configuration management is the detailed recording and updating of information for hardware and 
software components. When we say components we not only mean source code. It can be tracking 
of changes for software documents such as requirement, design, test cases, etc. 
When changes are done in adhoc and in an uncontrolled manner chaotic situations can arise and 
more defects injected. So whenever changes are done it should be done in a controlled fashion and 
with proper versioning. At any moment of time we should be able to revert back to the old version. 
The main intention of configuration management is to track our changes if we have issues with the 
current system. Configuration management is done using baselines. 
While doing testing on the actual product, the code coverage testing tool is run simultaneously. 
While the testing is going on, the code coverage tool monitors the executed statements of the 
source code. When the final testing is completed we get a complete report of the pending 
statements and also get the coverage percentage. 
5 | P a g e 
to finalize your acceptance test. 
7. What is configuration management? 
8. How does a coverage tool work? 
9. Which is the best testing model? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
In real projects, tailored models are proven to be the best, because they share features from The 
Waterfall, Iterative, Evolutionary models, etc., and can fit into real life time projects. Tailored 
models are most productive and beneficial for many organizations. If it's a pure testing project, 
then the V model is the best. 
When a defect reaches the end customer it is called a failure and if the defect is detected internally 
and resolved it's called a defect. 
11. Should testing be done only after the build and execution phases are complete? 
In traditional testing methodology testing is always done after the build and execution phases. 
But that's a wrong way of thinking because the earlier we catch a defect, the more cost effective it 
is. For instance, fixing a defect in maintenance is ten times more costly than fixing it during 
execution. 
In the requirement phase we can verify if the requirements are met according to the customer 
needs. During design we can check whether the design document covers all the requirements. In 
this stage we can also generate rough functional data. We can also review the design document 
from the architecture and the correctness perspectives. In the build and execution phase we can 
execute unit test cases and generate structural and functional data. And finally comes the testing 
phase done in the traditional way. i.e., run the system test cases and see if the system works 
according to the requirements. During installation we need to see if the system is compatible with 
the software. Finally, during the maintenance phase when any fixes are made we can retest the 
fixes and follow the regression testing. 
Therefore, Testing should occur in conjunction with each phase of the software development. 
The design phase is more error prone than the execution phase. One of the most frequent defects 
which occur during design is that the product does not cover the complete requirements of the 
customer. Second is wrong or bad architecture and technical decisions make the next phase, 
execution, more prone to defects. Because the design phase drives the execution phase it's the 
6 | P a g e 
10. What is the difference between a defect and a failure? 
12. Are there more defects in the design phase or in the coding phase? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
most critical phase to test. The testing of the design phase can be done by good review. On 
average, 60% of defects occur during design and 40% during the execution phase. 
When it comes to testing everyone in the world can be involved right from the developer to the 
project manager to the customer. But below are different types of team groups which can be 
present in a project. 
 Isolated test team 
 Outsource - we can hire external testing resources and do testing for our project. 
 Inside test team 
 Developers as testers 
 QA/QC team. 
No an increase in testing does not always mean improvement of the product, company, or project. 
In real test scenarios only 20% of test plans are critical from a business angle. Running those 
critical test plans will assure that the testing is properly done. The following graph explains the 
impact of under testing and over testing. If you under test a system the number of defects will 
7 | P a g e 
13. What group of teams can do software testing? 
14. What impact ratings have you used in your projects? 
Normally, the impact ratings for defects are classified into three types: 
 Minor: Very low impact but does not affect operations on a large scale. 
 Major: Affects operations on a very large scale. 
 Critical: Brings the system to a halt and stops the show. 
15. Does an increase in testing always improve the project? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
increase, but if you over test a system your cost of testing will increase. Even if your defects come 
down your cost of testing has gone up. 
Environment reality becomes more important as test phases start moving ahead. For instance, 
during unit testing you need the environment to be partly real, but at the acceptance phase you 
should have a 100% real environment, or we can say it should be the actual real environment. The 
following graph shows how with every phase the environment reality should also increase and 
finally during acceptance it should be 100% real. 
Verification is static type of s/w testing. It means code is not executed. The product is evaluated 
by going through the code. Types of verification are: 
1. Walkthrough: Walkthroughs are informal, initiated by the author of the s/w product to a 
colleague for assistance in locating defects or suggestions for improvements. They are 
usually unplanned. Author explains the product; colleague comes out with observations 
and author notes down relevant points and takes corrective actions. 
2. Inspection: Inspection is a thorough word-by-word checking of a software product with 
the intention of Locating defects, Confirming traceability of relevant requirements etc. 
18. How do test documents in a project span across the software development lifecycle? 
The following figure shows pictorially how test documents span across the software development 
lifecycle. The following discusses the specific testing documents in the lifecycle: 
8 | P a g e 
16. What's the relationship between environment reality and test phases? 
17. What are different types of verifications? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
 Central/Project test plan: This is the main test plan which outlines the complete test 
strategy of the software project. This document should be prepared before the start of the 
project and is used until the end of the software development lifecycle. 
 Acceptance test plan: This test plan is normally prepared with the end customer. This 
document commences during the requirement phase and is completed at final delivery. 
 System test plan: This test plan starts during the design phase and proceeds until the 
 Integration and unit test plan: Both of these test plans start during the execution 
 19. Which test cases are written first: white boxes or black boxes? 
 Normally black box test cases are written first and white box test cases later. In order to 
write black box test cases we need the requirement document and, design or project plan. 
All these documents are easily available at the initial start of the project. White box test 
cases cannot be started in the initial phase of the project because they need more 
architecture clarity which is not available at the start of the project. So normally white box 
test cases are written after black box test cases are written. 
Black box test cases do not require system understanding but white box testing needs 
more structural understanding. And structural understanding is clearer i00n the later part 
of project, i.e., while executing or designing. For black box testing you need to only 
analyze from the functional perspective which is easily available from a simple requirement 
document. 
 20. Explain Unit Testing, Integration Tests, System Testing and Acceptance 
9 | P a g e 
end of the project. 
phase and continue until the final delivery. 
Testing? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
 Unit testing - Testing performed on a single, stand-alone module or unit of code. 
Integration Tests - Testing performed on groups of modules to ensure that data and 
control are passed properly between modules. 
System testing - Testing a predetermined combination of tests that, when executed 
successfully meets requirements. 
Acceptance testing - Testing to ensure that the system meets the needs of the 
organization and the end user or customer (i.e., validates that the right system was built). 
 21. What is a test log? 
 The IEEE Std. 829-1998 defines a test log as a chronological record of relevant details 
about the execution of test cases. It's a detailed view of activity and events given in 
chronological manner. 
 22. Can you explain requirement traceability and its importance? 
 In most organizations testing only starts after the execution/coding phase of the project. 
But if the organization wants to really benefit from testing, then testers should get 
involved right from the requirement phase. 
If the tester gets involved right from the requirement phase then requirement traceability 
is one of the important reports that can detail what kind of test coverage the test cases 
have. 
 23. What does entry and exit criteria mean in a project? 
 Entry and exit criteria are a must for the success of any project. If you do not know where 
to start and where to finish then your goals are not clear. By defining exit and entry 
criteria you define your boundaries. 
For instance, you can define entry criteria that the customer should provide the 
requirement document or acceptance plan. If this entry criteria is not met then you will not 
start the project. On the other end, you can also define exit criteria for your project. For 
instance, one of the common exit criteria in projects is that the customer has successfully 
executed the acceptance test plan. 
10 | P a g e 
The following figure shows a test log and is followed by a sample test log. 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
 24. What is the difference between verification and validation? 
 Verification is a review without actually executing the process while validation is checking 
the product with actual execution. For instance, code review and syntax check is 
verification while actually running the product and checking the results is validation. 
A latent defect is an existing defect that has not yet caused a failure because the sets of conditions 
were never met. 
A masked defect is an existing defect that hasn't yet caused a failure just because another defect 
has prevented that part of the code from being executed. 
It includes tracing the accuracy of the devices used in the production, development and testing. 
Devices used must be maintained and calibrated to ensure that it is working in good order. 
Alpha and beta testing has different meanings to different people. Alpha testing is the acceptance 
testing done at the development site. Some organizations have a different visualization of alpha 
testing. They consider alpha testing as testing which is conducted on early, unstable versions of 
software. On the contrary beta testing is acceptance testing conducted at the customer end. 
In short, the difference between beta testing and alpha testing is the location where the tests are 
done. 
A risk is a condition that can result in a loss. Risk can only be controlled in different scenarios but 
not eliminated completely. A defect normally converts to a risk. 
11 | P a g e 
25. What is the difference between latent and masked defects? 
26. Can you explain calibration? 
27. What's the difference between alpha and beta testing? 
28. How does testing affect risk? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
29. What is coverage and what are the different types of coverage techniques? 
Coverage is a measurement used in software testing to describe the degree to which the source 
code is tested. There are three basic types of coverage techniques as shown in the following 
figure: 
 Statement coverage: This coverage ensures that each line of source code has been 
 Decision coverage: This coverage ensures that every decision (true/false) in the source 
 Path coverage: In this coverage we ensure that every possible route through a given part 
30. A defect which could have been removed during the initial stage is removed in a 
later stage. How does this affect cost? 
If a defect is known at the initial stage then it should be removed during that stage/phase itself 
rather than at some later stage. It's a recorded fact that if a defect is delayed for later phases it 
proves more costly. The following figure shows how a defect is costly as the phases move forward. 
A defect if identified and removed during the requirement and design phase is the most cost 
effective, while a defect removed during maintenance is 20 times costlier than during the 
requirement and design phases. 
12 | P a g e 
executed and tested. 
code has been executed and tested. 
of code is executed and tested. 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
For instance, if a defect is identified during requirement and design we only need to change the 
documentation, but if identified during the maintenance phase we not only need to fix the defect, 
but also change our test plans, do regression testing, and change all documentat ion. This is why a 
defect should be identified/removed in earlier phases and the testing department should be 
involved right from the requirement phase and not after the execution phase. 
The product has to be used by the user. He is the most important person as he has more interest 
than anyone else in the project. 
 The first thing we need is the acceptance test plan from the end user. The acceptance test 
defines the entire test which the product has to pass so that it can go into production. 
13 | P a g e 
31. What kind of input do we need from the end user to begin proper testing? 
From the user we need the following data: 
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 We also need the requirement document from the customer. In normal scenarios the 
customer never writes a formal document until he is really sure of his requirements. But at 
some point the customer should sign saying yes this is what he wants. 
 The customer should also define the risky sections of the project. For instance, in a normal 
accounting project if a voucher entry screen does not work that will stop the accounting 
functionality completely. But if reports are not derived the accounting department can use 
it for some time. The customer is the right person to say which section will affect him the 
most. With this feedback the testers can prepare a proper test plan for those areas and 
test it thoroughly. 
 The customer should also provide proper data for testing. Feeding proper data during 
testing is very important. In many scenarios testers key in wrong data and expect results 
which are of no interest to the customer. 
In order to understand testing methodology we need to understand the workbench concept. A 
Workbench is a way of documenting how a specific activity has to be performed. A workbench is 
referred to as phases, steps, and tasks as shown in the following figure. 
 Input: Every task needs some defined input and entrance criteria. So for every workbench 
 Execute: This is the main task of the workbench which will transform the input into the 
 Check: Check steps assure that the output after execution meets the desired result. 
 Production output: If the check is right the production output forms the exit criteria of 
 Rework: During the check step if the output is not as desired then we need to again start 
14 | P a g e 
32. Can you explain the workbench concept? 
There are five tasks for every workbench: 
we need defined inputs. Input forms the first steps of the workbench. 
expected output. 
the workbench. 
from the execute step. 
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+919624928454 Email ID: keval241288@gmail.com
Defect cascading is a defect which is caused by another defect. One defect triggers the other 
defect. For instance, in the accounting application shown here there is a defect which leads to 
negative taxation. So the negative taxation defect affects the ledger which in turn affects four 
other modules. 
15 | P a g e 
33. Can you explain the concept of defect cascading? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
When we install the application at the end client it is very possible that on the same PC other 
applications also exist. It is also very possible that those applications share common DLLs, 
resources etc., with your application. There is a huge chance in such situations that your changes 
can affect the cohabiting software. So the best practice is after you install your application or after 
any changes, tell other application owners to run a test cycle on their application. 
The difference between pilot and beta testing is that pilot testing is nothing but actually using the 
product (limited to some users) and in beta testing we do not input real data, but it's installed at 
the end customer to validate if the product can be used in production. 
16 | P a g e 
34. Can you explain cohabiting software? 
35. What is the difference between pilot and beta testing? 
36. What are the different strategies for rollout to end users? 
There are four major ways of rolling out any project: 
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+919624928454 Email ID: keval241288@gmail.com
 Pilot: The actual production system is installed at a single or limited number of users. Pilot 
basically means that the product is actually rolled out to limited users for real work. 
 Gradual Implementation: In this implementation we ship the entire product to the 
limited users or all users at the customer end. Here, the developers get instant feedback 
from the recipients which allow them to make changes before the product is available. But 
the downside is that developers and testers maintain more than one version at one time. 
 Phased Implementation: In this implementation the product is rolled out to all users in 
incrementally. That means each successive rollout has some added functionality. So as 
new functionality comes in, new installations occur and the customer tests them 
progressively. The benefit of this kind of rollout is that customers can start using the 
functionality and provide valuable feedback progressively. The only issue here is that with 
each rollout and added functionality the integration becomes more complicated. 
 Parallel Implementation: In these types of rollouts the existing application is run side 
by side with the new application. If there are any issues with the new application we again 
move back to the old application. One of the biggest problems with parallel implementation 
is we need extra hardware, software, and resources. 
 37. What's the difference between System testing and Acceptance testing? 
 Acceptance testing checks the system against the "Requirements." It is similar to System 
testing in that the whole system is checked but the important difference is the change in 
focus: 
System testing checks that the system that was specified has been delivered. Acceptance 
testing checks that the system will deliver what was requested. The customer should 
always do Acceptance testing and not the developer. 
The customer knows what is required from the system to achieve value in the business 
and is the only person qualified to make that judgement. This testing is more about 
ensuring that the software is delivered as defined by the customer. It's like getting a green 
light from the customer that the software meets expectations and is ready to be used. 
 38. Can you explain regression testing and confirmation testing? 
 Regression testing is used for regression defects. Regression defects are defects occur 
when the functionality which was once working normally has stopped working. This is 
probably because of changes made in the program or the environment. To uncover such 
kind of defect regression testing is conducted. 
The following figure shows the difference between regression and confirmation testing. 
If we fix a defect in an existing application we use confirmation testing to test if the defect 
is removed. It's very possible because of this defect or changes to the applicat ion that 
other sections of the application are affected. So to ensure that no other section is affected 
we can use regression testing to confirm this. 
17 | P a g e 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
In some projects there are scenarios where we need to do boundary value testing. For instance, 
let's say for a bank application you can withdraw a maximum of 25000 and a minimum of 100. So 
in boundary value testing we only test the exact boundaries rather than hitting in the middle. That 
means we only test above the max and below the max. This covers all scenarios. The following 
figure shows the boundary value testing for the bank application which we just described. TC1 and 
TC2 are sufficient to test all conditions for the bank. TC3 and TC4 are just duplicate/redundant test 
cases which really do not add any value to the testing. So by applying proper boundary value 
fundamentals we can avoid duplicate test cases, which do not add value to the testing. 
In equivalence partitioning we identify inputs which are treated by the system in the same way 
and produce the same results. You can see from the following figure applications TC1 and TC2 give 
the same results (i.e., TC3 and TC4 both give the same result, Result2). In short, we have two 
redundant test cases. By applying equivalence partitioning we minimize the redundant test cases. 
18 | P a g e 
Testing Techniques 
1. Can you explain boundary value analysis? 
2. Can you explain equivalence partitioning? 
So apply the test below to see if it forms an equivalence class or not: 
 All the test cases should test the same thing. 
 They should produce the same results. 
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Random testing is sometimes called monkey testing. In Random testing, data is generated 
randomly often using a tool. For instance, the following figure shows how randomly-generated 
data is sent to the system. This data is generated either using a tool or some automated 
mechanism. With this randomly generated input the system is then tested and results are 
observed accordingly. 
 They are not realistic. 
 Many of the tests are redundant and unrealistic. 
 You will spend more time analyzing results. 
 You cannot recreate the test if you do not record what data was used for testing. 
This kind of testing is really of no use and is normally performed by newcomers. Its best use is to 
see if the system will hold up under adverse effects. 
As the name specifies semi-random testing is nothing but controlling random testing and removing 
redundant test cases. So what we do is perform random test cases and equivalence partitioning to 
those test cases, which in turn removes redundant test cases, thus giving us semi-random test 
cases. 
19 | P a g e 
 If one test case catches a bug, then the other should also catch it. 
 If one of them does not catch the defect, then the other should not catch it. 
3. Can you explain random/monkey testing? 
Random testing has the following weakness: 
4. What are semi-random test cases? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
Orthogonal array is a two-dimensional array in which if we choose any two columns in the array 
and all the combinations of numbers will appear in those columns. The following figure shows a 
simple L9(34) orthogonal array. In this the number 9 indicates that it has 9 rows. The number 4 
indicates that it has 4 columns and 3 indicates that each cell contains a 1, 2, and 3. Choose any 
two columns. Let's choose column 1 and 2. It has (1,1), (1,2), (1,3), (2,1), (2,2), (2,3), (3,1), 
(3,2), (3,3) combination values. As you can see these values cover all the values in the array. 
Compare the values with the combination of column 3 and 4 and they will fall in some pair. This is 
applied in software testing which helps us eliminate duplicate test cases. 
A positive test is when you put in a valid input and expect some action to be completed in 
accordance with the specification. 
20 | P a g e 
5. Can you explain a pair-wise defect? 
6. What is negative and positive testing? 
A negative test is when you put in an invalid input and receive errors. 
7. How did you define severity ratings in your project? 
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 Severity 1 (showstoppers): These kinds of defects do not allow the application to move 
 Severity 2 (application continues with severe defects): Application continues working with 
these types of defects, but they can have high implications, later, which can be more 
difficult to remove. 
 Severity 3 (application continues with unexpected results): In this scenario the application 
 Severity 4 (suggestions): Defects with these severities are suggestions given by the 
customer to make the application better. These kinds of defects have the least priority and 
are considered at the end of the project or during the maintenance stage of the project. 
Exploratory testing is also called adhoc testing, but in reality it's not completely adhoc. Ad hoc 
testing is an unplanned, unstructured, may be even an impulsive journey through the system with 
the intent of finding bugs. Exploratory testing is simultaneous learning, test design, and test 
execution. In other words, exploratory testing is any testing done to the extent that the tester 
proactively controls the design of the tests as those tests are performed and uses information 
gained while testing to design better tests. Exploratory testers are not merely keying in random 
data, but rather testing areas that their experience (or imagination) tells them are important and 
then going where those tests take them. 
21 | P a g e 
There are four types of severity ratings as shown in the table: 
ahead. So they are also called showstopper defects. 
continues but with unexpected results. 
8. Can you explain exploratory testing? 
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As the name suggests they are tables that list all possible inputs and all possible outputs. A 
general form of decision table is shown in the following figure. 
Condition 1 through Condition N indicates various input conditions. Action 1 through Condition N 
are actions that should be taken depending on various input combinations. Each rule defines 
unique combinations of conditions that result in actions associated with that rule. 
22 | P a g e 
9. Can you explain decision tables? 
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A software process is a series of steps used to solve a problem. The following figure shows a 
pictorial view of how an organization has defined a way to solve risk problems. In the diagram we 
have shown two branches: one is the process and the second branch shows a sample risk 
mitigation process for an organization. For instance, the risk mitigation process defines what step 
any department should follow to mitigate a risk. The process is as follows: 
 Identify the risk of the project by discussion, proper requirement gathering, and 
 Once you have identified the risk prioritize which risk has the most impact and should be 
2. What are the different cost elements involved in implementing a process in an 
organization? 
23 | P a g e 
The Software Process 
1. What is a software process? 
forecasting. 
tackled on a priority basis. 
 Analyze how the risk can be solved by proper impact analysis and planning. 
 Finally, using the above analysis, we mitigate the risk. 
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 Salary: This forms the major component of implementing any process, the salary of the 
employees. Normally while implementing a process in a company either organization can 
recruit full-time people or they can share resources part-time for implementing the 
process. 
 Consultant: If the process is new it can also involve consultants which are again an added 
 Training Costs: Employees of the company may also have to undergo training in order to 
 Tools: In order to implement the process an organization will also need to buy tools which 
A model is nothing but best practices followed in an industry to solve issues and problems. Models 
are not made in a day but are finalized and realized by years of experience and continuous 
improvements. 
24 | P a g e 
Below are some of the cost elements involved in the implementing process: 
cost. 
implement the new process 
again need to be budgeted for. 
3. What is a maturity level? 
A maturity level specifies the level of performance expected from an organization. 
4. What is a model? 
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Many companies reinvent the wheel rather than following time tested models in the industry. 
A process area is the area of improvement defined by CMMI. Every maturity level consists of 
process areas. A process area is a group of practices or activities performed collectively to achieve 
a specific objective. For instance, you can see from the following figure we have process areas 
such as project planning, configuration management, and requirement gathering. 
As the name suggests, tailoring is nothing but changing an action to achieve an objective 
according to conditions. Whenever tailoring is done there should be adequate reasons for it. 
Remember when a process is defined in an organization it should be followed properly. So even if 
tailoring is applied the process is not bypassed or omitted. 
25 | P a g e 
5. Can you explain process areas in CMMI? 
6. Can you explain tailoring? 
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1. What is CMMI and what's the advantage of implementing it in an organization? 
CMMI stands for Capability Maturity Model Integration. It is a process improvement approach that 
provides companies with the essential elements of an effective process. CMMI can serve as a good 
guide for process improvement across a project, organization, or division. 
CMMI was formed by using multiple previous CMM processes. 
Systems engineering: This covers development of total systems. System engineers concentrate 
on converting customer needs to product solutions and supports them throughout the product 
lifecycle. 
Software engineering: Software engineers concentrate on the application of systematic, 
disciplined, and quantifiable approaches to the development, operation, and maintenance of 
software. 
Integrated Product and Process Development (IPPD): Integrated Product and Process 
Development (IPPD) is a systematic approach that achieves a timely collaboration of relevant 
stakeholders throughout the life of the product to better satisfy customer needs, expectations, and 
requirements. This section mostly concentrates on the integration part of the project for different 
processes. For instance, it's possible that your project is using services of some other third party 
component. In such situations the integration is a big task itself, and if approached in a systematic 
manner, can be handled with ease. 
Software acquisition: Many times an organization has to acquire products from other 
organizations. Acquisition is itself a big step for any organization and if not handled in a proper 
manner means a disaster is sure to happen. 
Both of these concepts are important while implementing a process in any organization. Any new 
process implemented has to go through these two phases. 
26 | P a g e 
CMMI 
The following are the areas which CMMI addresses: 
2. What's the difference between implementation and institutionalization? 
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Implementation: It is just performing a task within a process area. A task is performed 
according to a process but actions performed to complete the process are not ingrained in the 
organization. That means the process involved is done according to the individual point of view. 
When an organization starts to implement any process it first starts at this phase, i.e., 
implementation, and then when this process looks good it is raised to the organization level so that 
it can be implemented across organizations. 
Institutionalization: Institutionalization is the output of implementing the process again and 
again. The difference between implementation and institutionalization is in implementation if the 
person who implemented the process leaves the company the process is not followed, but if the 
process is institutionalized then even if the person leaves the organization, the process is still 
followed. 
There are five maturity levels in a staged representation as shown in the following figure. 
Maturity Level 1 (Initial): In this level everything is adhoc. Development is completely chaotic 
with budget and schedules often exceeded. In this scenario we can never predict quality. 
Maturity Level 2 (Managed): In the managed level basic project management is in place. But 
the basic project management and practices are followed only in the project level. 
Maturity Level 3 (Defined): To reach this level the organization should have already achieved 
level 2. In the previous level the good practices and process were only done at the project level. 
But in this level all these good practices and processes are brought to the organization level. There 
are set and standard practices defined at the organization level which every project should follow. 
Maturity Level 3 moves ahead with defining a strong, meaningful, organizational approach to 
developing products. An important distinction between Maturity Levels 2 and 3 is that at Level 3, 
processes are described in more detail and more rigorously than at Level 2 and are at an 
organization level. 
Maturity Level 4 (Quantitatively measured): To start with, this level of organization should 
have already achieved Level 2 and Level 3. In this level, more statistics come into the picture. 
Organization controls the project by statistical and other quantitative techniques. Product quality, 
process performance, and service quality are understood in statistical terms and are managed 
throughout the life of the processes. Maturity Level 4 concentrates on using metrics to make 
decisions and to truly measure whether progress is happening and the product is be coming better. 
The main difference between Levels 3 and 4 are that at Level 3, processes are qualitatively 
predictable. At Level 4, processes are quantitatively predictable. Level 4 addresses causes of 
process variation and takes corrective action. 
27 | P a g e 
3. Can you explain the different maturity levels in a staged representation? 
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Maturity Level 5 (Optimized): The organization has achieved goals of maturity levels 2, 3, and 
4. In this level, processes are continually improved based on an understanding of common causes 
of variation within the processes. This is like the final level; everyone on the team is a productive 
member, defects are minimized, and products are delivered on time and within the budget 
boundary. 
There are two models in CMMI. The first is "staged" in which the maturity level organizes the 
process areas. 
SCAMPI stands for Standard CMMI Appraisal Method for Process Improvement. SCAMPI is an 
assessment process used to get CMMI certified for an organization. 
There are three classes of CMMI appraisal methods: Class A, Class B, and Class C. Class A is the 
most aggressive, while Class B is less aggressive, and Class C is the least aggressive. 
28 | P a g e 
The following figure shows, in detail, all the maturity levels in a pictorial fashion. 
4. What are the different models in CMMI? 
The second is "continuous" in which the capability level organizes the process area. 
5. How is appraisal done in CMMI? 
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Class A: This is the only method that can provide a rating and get you a CMMI certificate. It 
requires all three sources of data instruments, interviews, and documents. 
Class B: This class requires only two sources of data (interviews and either documents or 
instruments). But please note you do not get rated with Class B appraisals. Class B is just a warm-up 
to see if an organization is ready for Class A. With less verification the appraisal takes less 
Class C: This class requires only one source of data (interviews, instruments, or documents). 
Team consensus, validation, observation, data sufficiency, and draft presentation are optional. 
Normally, organizations use a mix of the classes to achieve process improvement. The following 
are some of the strategies which an organization uses: 
First Strategy: Use Class B to initiate a process improvement plan, after that apply Class C to 
check readiness for Class B or Class A. The following diagram shows this strategy. 
Second Strategy: Class C appraisal is used on a subset of an organization. From this we get an 
aggregation of weakness across the organization. From this we can prepare a process 
improvement plan. We can then apply a Class B appraisal to see if we are ready for Class A 
appraisal. The following diagram shows the strategy. 
29 | P a g e 
Let's discuss these appraisal methods in more detail. 
time. In this class data sufficiency and draft presentations are optional. 
6. Which appraisal method class is best? 
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Third Strategy: Class A is used to initiate an organization level process. The process 
improvement plan is based on an identified weakness. Class B appraisal should be performed after 
six months to see the readiness for the second Class A appraisal rating. The following diagram 
shows this strategy. 
7. What different sources are needed to verify authenticity for CMMI implementation? 
There are three different sources from which an appraiser can verify that an organization followed 
the process or not. 
30 | P a g e 
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Instruments: An instrument is a survey or questionnaire provided to the organization, project, or 
individuals before starting the assessment so that beforehand the appraiser knows some basic 
details of the project. 
Interview: An interview is a formal meeting between one or more members of the organization in 
which they are asked some questions and the appraiser makes some judgments based on those 
interviews. During the interview the member represents some process area or role which he 
performs. For instance, the appraiser may interview a tester or programmer asking him indirectly 
what metrics he has submitted to his project manager. By this the appraiser gets a fair idea of 
CMMI implementation in that organization. 
Documents: A document is a written work or product which serves as evidence that a process is 
followed. It can be hard copy, Word document, email, or any type of written official proof. 
The following figure is the pictorial view of the sources used to verify how compliant the 
organization is with CMMI. 
Staging defines an organization process implementation sequence. So staging is a sequence of 
targeted process areas that describe a path of process improvement the organization will ta ke. For 
instance, you cannot do your project planning (Level 2) if you have not done requirements 
management (Level 2). While in the continuous model you select certain process areas even if 
they're linked with other process areas and mature there. 
So when your organization should only concentrate on specific process areas you will likely go for 
the continuous model. But if you want your organization to have a specific plan and to achieve not 
only the specific process but also any interlinked process within that process area you should go 
for the continuous model. 
The continuous model is the same as the staged model only that the arrangement is a bit 
different. The continuous representation/model concentrates on the action or task to be completed 
within a process area. It focuses on maturing the organizations ability to perform, control, and 
improve the performance in that specific performance area. 
31 | P a g e 
8. Which model should we use and under what scenarios? 
9. Can you explain capability levels in a continuous representation? 
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Capability Level 0 Incomplete: This level means that any generic or specific practice of 
capability level 1 is not performed. 
Capability Level 1: Performed: The capability level 1 process is expected to perform all 
capability level 1 specific and generic practices for that process area. In this level performance 
may not be stable and probably does not meet objectives such as quality, cost, and schedule, but 
still the task can be done. 
Capability Level 2: Managed: Capability level 2 is a managed process planned properly, 
performed, monitored, and controlled to achieve a given purpose. Because the process is managed 
we achieve other objectives, such as cost, schedule, and quality. Because you are managing, 
certain metrics are consistently collected and applied to your management approach. 
Capability Level 3: Defined: The defined process is a managed process that is tailored from an 
organization standard. Tailoring is done by justification and documentation guidelines. For instance 
your organization may have a standard that we should get an invoice from every supplier. But if 
the supplier is not able to supply the invoice then he should sign an agreement in place of the 
invoice. So here the invoice standard is not followed but the deviation is under control. 
Capability Level 4: Quantitatively Managed: The quantitatively managed process is a defined 
process which is controlled through statistical and quantitative information. So from defect 
tracking to project schedules all are statistically tracked and measured for that process. 
Capability Level 5: Optimizing: The optimizing process is a quantitatively managed process 
where we increase process performance through incremental and innovative improvements. 
Continuous representation is the same as staged only that information is arranged in a different 
fashion. The biggest difference is one concentrates on a specific process while the other brings a 
group of processes to a certain maturity level. 
32 | P a g e 
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Six Sigma is a statistical measure of variation in a process. We say a process has achieved Six 
Sigma if the quality is 3.4 DPMO (Defect per Million Opportunities). It's a problem-solving 
methodology that can be applied to a process to eliminate the root cause of defects and costs 
associated with it. 
2. Can you explain the different methodology for the execution and the design process 
stages in Six Sigma? 
The main focus of Six Sigma is to reduce defects and variations in the processes. DMAIC and 
DMADV are the models used in most Six Sigma initiatives. 
DMADV is the model for designing processes while DMAIC is used for improving the process. 
 Define: Determine the project goals and the requirements of customers (external and 
33 | P a g e 
Six Sigma 
1. What is Six Sigma? 
The DMADV model includes the following five steps: 
internal). 
 Measure: Assess customer needs and specifications. 
 Analyze: Examine process options to meet customer requirements. 
 Design: Develop the process to meet the customer requirements. 
 Verify: Check the design to ensure that it's meeting customer requirements 
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 Define the projects, goals, and deliverables to customers (internal and external). Describe 
 Measure the current performance of the process. Validate data to make sure it is credible 
 Analyze and determine the root cause(s) of the defects. Narrow the causal factors to the 
There are situations where we need to analyze what caused the failure or problem in a project. 
The fish bone or Ishikawa diagram is one important concept which can help you find the root cause 
of the problem. Fish bone was conceptualized by Ishikawa, so in honor of its inventor, this concept 
was named the Ishikawa diagram. Inputs to conduct a fish bone diagram come from discussion 
and brainstorming with people involved in the project. The following figure shows the structure of 
the Ishikawa diagram. 
34 | P a g e 
The DMAIC model includes the following five steps: 
and quantify both the defects and the expected improvements. 
and set the baselines. 
vital few. 
 Improve the process to eliminate defects. Optimize the vital few and their 
interrelationships. 
 Control the performance of the process. Lock down the gains. 
3. Can you explain the fish bone/Ishikawa diagram? 
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The main bone is the problem which we need to address to know what caused the failure. For 
instance, the following fish bone is constructed to find what caused the project failure. To know 
this cause we have taken four main bones as inputs: Finance, Process, People, and Tools. 
Variation is the basis of Six Sigma. It defines how many changes are happening in the output of a 
process. So if a process is improved then this should reduce variations. In Six Sigma we identify 
variations in the process, control them, and reduce or eliminate defects. 
35 | P a g e 
4. What are the different kinds of variations used in Six Sigma? 
There are four basic ways of measuring variations: Mean, Median, Mode, and Range. 
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The most accurate method of quantifying variation is by using standard deviation. It indicates the 
degree of variation in a set of measurements or a process by measuring the average spread of 
data around the mean. It's more complicated than the deviation process discussed in the previous 
question, but it does give accurate information. 
Measures are quantitatively unit defined elements, for instance, hours, km, etc. Metrics are 
basically comprised of more than one measure. For instance, we can have metrics such as km/hr, 
m/s etc. 
36 | P a g e 
5. Can you explain standard deviation? 
Metrics 
1. What is meant by measures and metrics? 
2. Can you explain how the number of defects is measured? 
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The number of defects is one of the measures used to measure test effectiveness. One of the side 
effects of the number of defects is that all bugs are not equal. So it becomes necessary to weight 
bugs according to their criticality level. If we are using the number of defects as the metric 
measurement the following are the issues: 
 The number of bugs that originally existed significantly impacts the number of bugs 
 All defects are not equal so defects should be numbered with a criticality level to get the 
DRE is also useful to measure the effectiveness of a particular test such as acceptance, unit, or 
system testing. The following figure shows defect numbers at various software cycle levels. The 1 
indicates that defects are input at the phase and2indicates that these many defects were removed 
from that particular phase. For instance, in the requirement phase 100 defects were present, but 
20 defects are removed from the requirement phase due to a code review. So if 20 defects are 
removed then 80 defects get carried to the new phase (design) and so on. 
DRE (Defect Removal Efficiency) is a powerful metric used to measure test effectiveness. From this 
metric we come to know how many bugs we found from the set of bugs which we could have 
37 | P a g e 
discovered, which in turns gives a wrong measure of the software quality. 
right software quality measure. 
3. Can you explain unit and system test DRE? 
4. Can you explain DRE? 
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found. The following is the formula for calculating DRE. We need two inputs for calculating this 
metric: the number of bugs found during development and the number of defects detected at the 
end user. 
 Severity and distribution of bugs must be taken into account. 
 Second, how do we confirm when the customer has found all the bugs. This is normally 
Defect age is also called a phase age or phage. One of the most important things to remember in 
testing is that the later we find a defect the more it costs to fix it. Defect age and defect spoilage 
metrics work with the same fundamental, i.e., how late you found the defect. So the first thing we 
need to define is what is the scale of the defect age according to phases. For instance, the 
following table defines the scale according to phases. So, for instance, requirement defects, if 
found in the design phase, have a scale of 1, and the same defect, if propagated until the 
production phase, goes up to a scale of 4. 
Once the scale is decided now we can find the defect spoilage. Defect spoilage is defects from the 
previous phase multiplied by the scale. For instance, in the following figure we have found 8 
defects in the design phase from which 4 defects are propagated from the requirement phase. So 
we multiply the 4 defects with the scale defined in the previous table, so we get the value of 4. In 
the same fashion we calculate for all the phases. The following is the spoilage formula. 
38 | P a g e 
But the success of DRE depends on several factors. The following are some of them: 
achieved by looking at the history of the customer. 
5. Can you explain defect age and defect spoilage? 
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This is one of the most effective measures. The number of defects found in a production is 
recorded. The only issue with this measure is it can have latent and masked defects which can 
give us the wrong value regarding software quality. 
Defect seeding is a technique that was developed to estimate the number of defects resident in a 
piece of software. It's an offline technique and should not be used by everyone. The process is the 
following: we inject the application with defects and then see if the defect is found or not. So, for 
instance, if we have injected 100 defects we try to get three values. First how many seeded 
defects were discovered, how many were not discovered, and how many new defects (unseeded) 
are discovered. By using defect seeding we can predict the number of defects remaining in the 
system. 
Test effectiveness is the measure of the bug-finding ability of our tests. In short, it measures how 
good the tests were. So effectiveness is the ratio of the measure of bugs found during testing to 
the total bugs found. Total bugs are the sum of new defects found by the user plus the bugs found 
39 | P a g e 
6. Can you explain how the number of production defects is measured? 
7. Can you explain defect seeding? 
8. How do you measure test effectiveness? 
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Automation is the integration of testing tools into the test environment in such a manner that the 
test execution, logging, and comparison of results are done with little human intervention. A 
testing tool is a software application which helps automate the testing process. But the testing tool 
is not the complete answer for automation. One of the huge mistakes done in testing automation 
is automating the wrong things during development. Many testers learn the hard way that 
everything cannot be automated. The best components to automate are repetitive tasks. So some 
companies first start with manual testing and then see which tests are the most repetitive ones 
and only those are then automated. 
 Unstable software: If the software is still under development and undergoing many 
 Once in a blue moon test scripts: Do not automate test scripts which will be run once in a 
 Code and document review: Do not try to automate code and document reviews; they will 
40 | P a g e 
in the test. The following figure explains the calculations in a pictorial format. 
Automated Testing 
1. Does automation replace manual testing? 
As a rule of thumb do not try to automate: 
changes automation testing will not be that effective. 
while. 
just cause trouble. 
The following figure shows what should not be automated. 
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All repetitive tasks which are frequently used should be automated. For instance, regression tests 
are prime candidates for automation because they're typically executed many times. Smoke, load, 
and performance tests are other examples of repetitive tasks that are suitable for automation. 
White box testing can also be automated using various unit testing tools. Code coverage can also 
be a good candidate for automation. 
Websites have software called a web server installed on the server. The user sends a request to 
the web server and receives a response. So, for instance, when you type www.google.com the web 
server senses it and sends you the home page as a response. This happens each time you click on 
a link, do a submit, etc. So if we want to do load testing you need to just multiply these requests 
and responses "N" times. This is what an automation tool does. It first captures the request and 
response and then just multiplies it by "N" times and sends it to the web server, which results in 
load simulation. 
So once the tool captures the request and response, we just need to multiply the request and 
response with the virtual user. Virtual users are logical users which actually simulate the actual 
physical user by sending in the same request and response. If you want to do load testing with 
10,000 users on an application it's practically impossible. But by using the load testing tool you 
only need to create 1000 virtual users. 
41 | P a g e 
2. How does load testing work for websites? 
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Normally an application has to be tested with multiple sets of data. For instance, a simple login 
screen, depending on the user type, will give different rights. For example, if the user is an admin 
he will have full rights, while a user will have limited rights and support if he only has read-only 
support rights. In this scenario the testing steps are the same but with different user ids and 
passwords. In data-driven testing, inputs to the system are read from data files such as Excel, 
CSV (comma separated values), ODBC, etc. So the values are read from these sources and then 
test steps are executed by automated testing. 
42 | P a g e 
3. Can you explain data-driven testing? 
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TPA is a technique used to estimate test efforts for black box testing. Inputs for TPA are the counts 
derived from function points. 
Software applications are a combination of elementary processes. When elementary processes 
come together they form a software application. 
1. Dynamic elementary Process: The dynamic elementary process moves data from an 
internal application boundary to an external application boundary or vice-versa. Example: 
Input data screen where a user inputs data into the application. Data moves from the input 
screen inside the application. 
2. Static elementary Process: Static elementary process which maintains the data of the 
application either inside the application boundary or in the external application boundary. 
43 | P a g e 
Testing Estimation 
1. What are the different Ways of doing Black Box testing? 
There are five methodologies most frequently used: 
1. Top down according to budget 
2. WBS (Work Breakdown Structure) 
3. Guess and gut feeling 
4. Early project data 
5. TPA (Test Point Analysis) 
2. Can you explain TPA analysis? 
Below are the features of TPA: 
 Used to estimate only black box testing. 
 Require function points as inputs. 
3. Can you explain the elementary process? 
There are two types of elementary processes: 
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For example, in a customer maintenance screen maintaining customer data is a static 
elementary process. 
The testing estimates derived from function points are actually the estimates for white box testing. 
So in the following figure the man days are actually the estimates for white box testing of the 
project. It does not take into account black box testing estimation. 
5. Can you explain the various elements of function points FTR, ILF, EIF, EI, EO, EQ, and 
GSC? 
 File Type References (FTRs): An FTR is a file or data referenced by a transaction. An 
FTR should be an ILF or EIF. So count each ILF or EIF read during the process. If the EP is 
maintained as an ILF then count that as an FTR. So by default you will always have one 
FTR in any EP. 
 Internal Logical Files (ILFs): ILFs are logically related data from a user's point of view. 
They reside in the internal application boundary and are maintained through the 
elementary process of the application.ILFs can have a maintenance screen but not always. 
 External Interface Files (EIFs): EIFs reside in the external application boundary. EIFs 
are used only for reference purposes and are not maintained by internal applications. EIFs 
are maintained by external applications. 
 External Input (EI): EIs are dynamic elementary processes in which data is received 
from the external application boundary. Example: User interaction screens, when data 
comes from the User Interface to the Internal Application. 
 External Output (EO): EOs are dynamic elementary processes in which derived data 
crosses from the internal application boundary to the external application boundary. 
 External Inquiry (EQ): An EQ is a dynamic elementary process in which result data is 
retrieved from one or more ILF or EIF. In this EP some input requests have to enter the 
application boundary. Output results exits the application boundary. 
 General System Characteristics (GSCs): This section is the most important section. All 
the previously discussed sections relate only to applications. But there are other things 
also to be considered while making software, such as are you going to make it an N-Tier 
application, what's the performance level the user is expecting, etc. These other factors 
are called GSCs. 
The first step in FPA is to define the boundary. There are two types of major boundaries: 
1. Does it have or will it have any other interface to maintain its data, which was not 
2. Does your program have to go through a third party API or layer? In order for your 
application to interact with the tax department application your code has to interact with 
the tax department API. 
44 | P a g e 
4. How do you estimate white box testing? 
6. Can you explain an Application boundary? 
1. Internal Application Boundary 
2. External Application Boundary 
The external application boundary can be identified using the following litmus test: 
developed by you?. 
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3. The best litmus test is to ask yourself if you have full access to the system. If you have full 
rights to make changes then it is an internal application boundary, otherwise it is an 
external application boundary. 
There are three main elements which determine estimates for black box testing: size, test 
strategy, and productivity. Using all three elements we can determine the estimate for black box 
testing for a given project. Let's take a look at these elements. 
1. Size: The most important aspect of estimating is definitely the size of the project. The size 
of a project is mainly defined by the number of function points. But a function point fails or 
pays the least attention to the following factors: 
1. Complexity: Complexity defines how many conditions exist in function points 
identified during a project. More conditions means more test cases which means 
more testing 
45 | P a g e 
7. Can you explain how TPA works? 
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2. Interfacing: How much does one function affect the other part of the system? If a 
function is modified then accordingly the other systems have to be tested as one 
function always impacts another. 
3. Uniformity: How reusable is the application? It is important to consider how many 
similar structured functions exist in the system. It is important to consider the 
extent to which the system allows testing with slight modifications. 
2. Test strategy: Every project has certain requirements. The importance of all these 
requirements also affects testing estimates. Any requirement importance is from two 
perspectives: one is the user importance and the other is the user usage. Depending on 
these two characteristics a requirement rating can be generated and a strategy can be 
chalked out accordingly, which also means that estimates vary accordingly. 
46 | P a g e 
estimates. 
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3. Productivity: This is one more important aspect to be considered while estimating black 
1. First Count ILF, EIF, EI, EQ, RET, DET, FTR and use the rating tables. After you have 
2. Put rating values 0 to 5 to all 14 GSC. Adding total of all 14 GSC to come out with total 
3. Finally, make the calculation of adjusted function point. Formula: Total function point = 
4. Make estimation how many function points you will do per day. This is also called as 
"Performance factor".On basis of performance factor, you can calculate Man/Days. 
Function points are a unit measure for software much like an hour is to measuring time, miles are 
to measuring distance or Celsius is to measuring temperature. Function Points are an ordinal 
measure much like other measures such as kilometers, Fahrenheit, hours, so on and so forth. 
This approach computes the total function points (FP) value for the project, by totaling the number 
of external user inputs, inquiries, outputs, and master files, and then applying the following 
weights: inputs (4), outputs (5), inquiries (4), and master files (10). Each FP contributor ca n be 
adjusted within a range of +/-35% for a specific project complexity. 
47 | P a g e 
box testing. Productivity depends on many 
aspects. 
8. Can you explain steps in function points? 
Below are the steps in function points: 
counted all the elements you will get the unadjusted function points. 
VAF. Formula for VAF = 0.65 + (sum of all GSC factor/100). 
VAF * Unadjusted function point. 
9. Can you explain function points? 
Data Structures 
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A data structure is a way of organizing data that considers not only the items stored, but also their 
relationship to each other. Advance knowledge about the relationship between data items allows 
designing of efficient algorithms for the manipulation of data. 
3. What are the major data structures used in the following areas : RDBMS, Network 
data model and Hierarchical data model. 
4. If you are using C language to implement the heterogeneous linked list, what pointer 
type will you use? 
The heterogeneous linked list contains different data types in its nodes and we need a link, pointer 
to connect them. It is not possible to use ordinary pointers for this. So we go for void pointer. Void 
pointer is capable of storing pointer to any type as it is a generic pointer type. 
Stack. Because of its LIFO (Last In First Out) property it remembers its 'caller' so knows whom to 
return when the function has to return. Recursion makes use of system stack for storing the return 
addresses of the function calls. 
Every recursive function has its equivalent iterative (non-recursive) function. Even when such 
equivalent iterative procedures are written, explicit stack is to be used. 
7. What are the notations used in Evaluation of Arithmetic Expressions using prefix and 
postfix forms? 
8. Convert the expression ((A + B) * C - (D - E) ^ (F + G)) to equivalent Prefix and 
Postfix notations. 
48 | P a g e 
1. What is data structure? 
2. List out the areas in which data structures are applied extensively? 
1. Compiler Design, 
2. Operating System, 
3. Database Management System, 
4. Statistical analysis package, 
5. Numerical Analysis, 
6. Graphics, 
7. Artificial Intelligence, 
8. Simulation 
1. RDBMS = Array (i.e. Array of structures) 
2. Network data model = Graph 
3. Hierarchical data model = Trees 
5. Minimum number of queues needed to implement the priority queue? 
Two. One queue is used for actual storing of data and another for storing priorities. 
6. What is the data structures used to perform recursion? 
Polish and Reverse Polish notations. 
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9. Sorting is not possible by using which of the following methods? (Insertion, Selection, 
Exchange, Deletion) 
Sorting is not possible in Deletion. Using insertion we can perform insertion sort, using 
selection we can perform selection sort, using exchange we can perform the bubble sort (and 
other similar sorting methods). But no sorting method can be done just using deletion. 
13. In tree construction which is the suitable efficient data structure? (Array, Linked list, 
Stack, Queue) 
16. What is the bucket size, when the overlapping and collision occur at same time? 
One. If there is only one entry possible in the bucket, when the collision occurs, there is no way to 
accommodate the colliding value. This results in the overlapping of values. 
17. Classify the Hashing Functions based on the various methods by which the key value 
is found. 
49 | P a g e 
1. Prefix Notation: - * +ABC ^ - DE + FG 
2. Postfix Notation: AB + C * DE - FG + ^ - 
10. What are the methods available in storing sequential files ? 
1. Straight merging, 
2. Natural merging, 
3. Polyphase sort, 
4. Distribution of Initial runs. 
11. List out few of the Application of tree data-structure? 
1. The manipulation of Arithmetic expression, 
2. Symbol Table construction, 
3. Syntax analysis. 
12. List out few of the applications that make use of Multilinked Structures? 
1. Sparse matrix, 
2. Index generation. 
Linked list is the suitable efficient data structure. 
14. What is the type of the algorithm used in solving the 8 Queens problem? 
Backtracking. 
15. In an AVL tree, at what condition the balancing is to be done? 
If the 'pivotal value' (or the 'Height factor') is greater than 1 or less than -1. 
1. Direct method, 
2. Subtraction method, 
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18. What are the types of Collision Resolution Techniques and the methods used in each 
of the type? 
1. Open addressing (closed hashing), The methods used include: Overflow block. 
2. Closed addressing (open hashing), The methods used include: Linked list, Binary tree. 
B+ tree. Because in B+ tree, all the data is stored only in leaf nodes, that makes searching easier. 
This corresponds to the records that shall be stored in leaf nodes. 
A spanning tree is a tree associated with a network. All the nodes of the graph appear on the tree 
once. A minimum spanning tree is a spanning tree organized so that the total edge weight 
between nodes is minimized. 
21. Does the minimum spanning tree of a graph give the shortest distance between any 
2 specified nodes? 
No. The Minimal spanning tree assures that the total weight of the tree is kept at its minimum. But 
it doesn't mean that the distance between any two nodes involved in the minimum-spanning tree 
is minimum. 
A local block is any portion of a C program that is enclosed by the left brace ({) and the right 
brace (}). A C function contains left and right braces, and therefore anything between the two 
braces is contained in a local block. An if statement or a switch statement can also contain braces, 
so the portion of code between these two braces would be considered a local block. 
50 | P a g e 
3. Modulo-Division method, 
4. Digit-Extraction method, 
5. Mid-Square method, 
6. Folding method, 
7. Pseudo-random method. 
19. In RDBMS, what is the efficient data structure used in the internal storage 
representation? 
20. What is a spanning Tree? 
22. Which is the simplest file structure? (Sequential, Indexed, Random) 
Sequential is the simplest file structure. 
23. Whether Linked List is linear or Non-linear data structure? 
According to Access strategies Linked list is a linear one. 
According to Storage Linked List is a Non-linear one. 
The C Language Basics 
1. What is a local block? 
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Additionally, you might want to create your own local block without the aid of a C function or 
keyword construct. This is perfectly legal. Variables can be declared within local blocks, but they 
must be declared only at the beginning of a local block. Variables declared in this manner are 
visible only within the local block. Duplicate variable names declared within a local block take 
precedence over variables with the same name declared outside the local block. Here is an 
example of a program that uses local blocks: 
Notice that as each test_var was defined, it took precedence over the previously defined test_var. 
Also notice that when the if statement local block had ended, the program had reentered the scope 
of the originaltest_var, and its value was 10. 
51 | P a g e 
#include <stdio.h> 
void main(void); 
void main() 
{ 
/* Begin local block for function main() */ 
int test_var = 10; 
printf("Test variable before the if statement: %dn", test_var); 
if (test_var > 5) 
{ 
/* Begin local block for "if" statement */ 
int test_var = 5; 
printf("Test variable within the if statement: %dn", 
test_var); 
{ 
/* Begin independent local block (not tied to 
any function or keyword) */ 
int test_var = 0; 
printf( 
"Test variable within the independent local block:%dn", 
test_var); 
} 
/* End independent local block */ 
} 
/* End local block for "if" statement */ 
printf("Test variable after the if statement: %dn", test_var); 
} 
/* End local block for function main() */ 
This example program produces the following output: 
Test variable before the if statement: 10 
Test variable within the if statement: 5 
Test variable within the independent local block: 0 
Test variable after the if statement: 10 
2. Should variables be stored in local blocks? 
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The use of local blocks for storing variables is unusual and therefore should be avoided, with only 
rare exceptions. One of these exceptions would be for debugging purposes, when you might want 
to declare a local instance of a global variable to test within your function. You also might want to 
use a local block when you want to make your program more readable in the current context. 
Sometimes having the variable declared closer to where it is used makes your program more 
readable. However, well-written programs usually do not have to resort to declaring variables in 
this manner, and you should avoid using local blocks. 
A switch statement is generally best to use when you have more than two conditional expressions 
based on a single variable of numeric type. For instance, rather than the code 
Notice that for this method to work, the conditional expression must be based on a variable of 
numeric type in order to use the switch statement. Also, the conditional expression must be based 
on a single variable. For instance, even though the following if statement contains more than two 
conditions, it is not a candidate for using a switch statement because it is based on string 
comparisons and not numeric comparisons: 
52 | P a g e 
3. When is a switch statement better than multiple if statements? 
if (x == 1) 
printf("x is equal to one.n"); 
else if (x == 2) 
printf("x is equal to two.n"); 
else if (x == 3) 
printf("x is equal to three.n"); 
else 
printf("x is not equal to one, two, or three.n"); 
the following code is easier to read and maintain: 
switch (x) 
{ 
case 1: printf("x is equal to one.n"); 
break; 
case 2: printf("x is equal to two.n"); 
break; 
case 3: printf("x is equal to three.n"); 
break; 
default: printf("x is not equal to one, two, or three.n"); 
break; 
} 
char* name = "Lupto"; 
if (!stricmp(name, "Isaac")) 
printf("Your name means 'Laughter'.n"); 
else if (!stricmp(name, "Amy")) 
printf("Your name means 'Beloved'.n "); 
else if (!stricmp(name, "Lloyd")) 
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No, but it is not a bad idea to put default statements in switch statements for error- or logic-checking 
Consider, however, what would happen if an unknown character code were passed to 
this switch statement. The program would not print anything. It would be a good idea, therefore, 
to insert a default case where this condition would be taken care of: 
Additionally, default cases come in handy for logic checking. For instance, if your switch statement 
handled a fixed number of conditions and you considered any value outside those conditions to be 
a logic error, you could insert a default case which would flag that condition. Consider the following 
example: 
53 | P a g e 
printf("Your name means 'Mysterious'.n "); 
else 
printf("I haven't a clue as to what your name means.n"); 
4. Is a default case necessary in a switch statement? 
purposes. For instance, the following switch statement is perfectly normal: 
switch (char_code) 
{ 
case 'Y': 
case 'y': printf("You answered YES!n"); 
break; 
case 'N': 
case 'n': printf("You answered NO!n"); 
break; 
} 
... 
default: printf("Unknown response: %dn", char_code); 
break; 
... 
void move_cursor(int direction) 
{ 
switch (direction) 
{ 
case UP: cursor_up(); 
break; 
case DOWN: cursor_down(); 
break; 
case LEFT: cursor_left(); 
break; 
case RIGHT: cursor_right(); 
break; 
default: printf("Logic error on line number %ld!!!n", 
__LINE__); 
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Even though the last case of a switch statement does not require a break statement at the end, 
you should addbreak statements to all cases of the switch statement, including the last case. You 
should do so primarily because your program has a strong chance of being maintained by someone 
other than you who might add cases but neglect to notice that the last case has 
no break statement. 
This oversight would cause what would formerly be the last case statement to "fall through" to the 
new statements added to the bottom of the switch statement. Putting a break after each case 
statement would prevent this possible mishap and make your program more "bulletproof." 
Besides, most of today's optimizing compilers will optimize out the last break, so there will be no 
performance degradation if you add it. 
The comma operator is commonly used to separate variable declarations, function arguments, and 
expressions, as well as the elements of a for statement. Look closely at the following program, 
which shows some of the many ways a comma can be used: 
54 | P a g e 
break; 
} 
} 
5. Can the last case of a switch statement skip including the break? 
6. Other than in a for statement, when is the comma operator used? 
#include <stdio.h> 
#include <stdlib.h> 
void main(void); 
void main() 
{ 
/* Here, the comma operator is used to separate 
three variable declarations. */ 
int i, j, k; 
/* Notice how you can use the comma operator to perform 
multiple initializations on the same line. */ 
i = 0, j = 1, k = 2; 
printf("i = %d, j = %d, k = %dn", i, j, k); 
/* Here, the comma operator is used to execute three expressions 
in one line: assign k to i, increment j, and increment k. 
The value that i receives is always the rightmost expression. */ 
i = (j++, k++); 
printf("i = %d, j = %d, k = %dn", i, j, k); 
/* Here, the while statement uses the comma operator to 
assign the value of i as well as test it. */ 
while (i = (rand() % 100), i != 50) 
printf("i is %d, trying again...n", i); 
printf("nGuess what? i is 50!n"); 
} 
Notice the line that reads 
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1. Assigns the value of k to i. This happens because the left value (lvalue) always evaluates to the 
rightmost argument. In this case, it evaluates to k. Notice that it does not evaluate to k++, 
because k++ is a postfix incremental expression, and k is not incremented until the assignment 
of k to i is made. If the expression had read ++k, the value of ++k would be assigned to i because 
it is a prefix incremental expression, and it is incremented before the assignment is made. 
Here, the comma operator separates two expressions, each of which is evaluated for each iteration 
of the whilestatement. The first expression, to the left of the comma, assigns i to a random 
number from 0 to 99. 
The second expression, which is more commonly found in a while statement, is a conditional 
expression that tests to see whether i is not equal to 50. For each iteration of 
the while statement, i is assigned a new random number, and the value of i is checked to see that 
it is not 50. Eventually, i is randomly assigned the value 50, and the while statement terminates. 
Generally, loops are dependent on one or more variables. Your program can check those variables 
outside the loop to ensure that the loop executed properly. For instance, consider the following 
example: 
55 | P a g e 
i = (j++, k++); 
This line actually performs three actions at once. These are the three actions, in order: 
2. Increments j. 
3. Increments k. 
Also, notice the strange-looking while statement: 
while (i = (rand() % 100), i != 50) 
printf("i is %d, trying again...n"); 
7. How can you tell whether a loop ended prematurely? 
#define REQUESTED_BLOCKS 512 
int x; 
char* cp[REQUESTED_BLOCKS]; 
/* Attempt (in vain, I must add...) to 
allocate 512 10KB blocks in memory. */ 
for (x=0; x< REQUESTED_BLOCKS; x++) 
{ 
cp[x] = (char*) malloc(10000, 1); 
if (cp[x] == (char*) NULL) 
break; 
} 
/* If x is less than REQUESTED_BLOCKS, 
the loop has ended prematurely. */ 
if (x < REQUESTED_BLOCKS) 
printf("Bummer! My loop ended prematurely!n"); 
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Notice that for the loop to execute successfully, it would have had to iterate through 512 times. 
Immediately following the loop, this condition is tested to see whether the loop ended 
prematurely. If the variable x is anything less than 512, some error has occurred. 
A goto statement implements a local jump of program execution, and 
the longjmp() and setjmp() functions implement a nonlocal, or far, jump of program execution. 
Generally, a jump in execution of any kind should be avoided because it is not considered good 
programming practice to use such statements as goto and longjmpin your program. 
A goto statement simply bypasses code in your program and jumps to a predefined position. To 
use the gotostatement, you give it a labeled position to jump to. This predefined position must be 
within the same function. You cannot implement gotos between functions. Here is an example of a 
goto statement: 
This example could have been written much better, avoiding the use of a goto statement. Here is 
an example of an improved implementation: 
As previously mentioned, the longjmp() and setjmp() functions implement a nonlocal goto. When 
your program calls setjmp(), the current state of your program is saved in a structure of 
type jmp_buf. Later, your program can call the longjmp() function to restore the program's state 
56 | P a g e 
8. What is the difference between goto and long jmp( ) and setjmp()? 
void bad_programmers_function(void) 
{ 
int x; 
printf("Excuse me while I count to 5000...n"); 
x = 1; 
while (1) 
{ 
printf("%dn", x); 
if (x == 5000) 
goto all_done; 
else 
x = x + 1; 
} 
all_done: 
printf("Whew! That wasn't so bad, was it?n"); 
} 
void better_function(void) 
{ 
int x; 
printf("Excuse me while I count to 5000...n"); 
for (x=1; x<=5000; x++) 
printf("%dn", x); 
printf("Whew! That wasn't so bad, was it?n"); 
} 
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as it was when you called setjmp(). Unlike the goto statement, 
the longjmp() and setjmp() functions do not need to be implemented in the same function. 
However, there is a major drawback to using these functions: your program, when restored to its 
previously saved state, will lose its references to any dynamically allocated memory between 
the longjmp() and thesetjmp(). This means you will waste memory for 
every malloc() or calloc() you have implemented between your longjmp() and setjmp(), and your 
program will be horribly inefficient. It is highly recommended that you avoid using functions such 
as longjmp() and setjmp() because they, like the goto statement, are quite often an indication of 
poor programming practice. 
An lvalue is an expression to which a value can be assigned. The lvalue expression is located on 
the left side of an assignment statement, whereas an rvalue is located on the right side of an 
assignment statement. Each assignment statement must have an lvalue and an rvalue. 
The lvalue expression must reference a storable variable in memory. It cannot be a constant. For 
instance, the following lines show a few examples of lvalues: 
57 | P a g e 
Here is an example of the longjmp() and setjmp() functions: 
#include <stdio.h> 
#include <setjmp.h> 
jmp_buf saved_state; 
void main(void); 
void call_longjmp(void); 
void main(void) 
{ 
int ret_code; 
printf("The current state of the program is being saved...n"); 
ret_code = setjmp(saved_state); 
if (ret_code == 1) 
{ 
printf("The longjmp function has been called.n"); 
printf("The program's previous state has been restored.n"); 
exit(0); 
} 
printf("I am about to call longjmp andn"); 
printf("return to the previous program state...n"); 
call_longjmp(); 
} 
void call_longjmp(void) 
{ 
longjmp(saved_state, 1); 
} 
9. What is an lvalue? 
int x; 
int* p_int; 
x = 1; 
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The variable x is an integer, which is a storable location in memory. Therefore, the statement x = 
1 qualifies xto be an lvalue. Notice the second assignment statement, *p_int = 5. By using the * 
modifier to reference the area of memory that p_int points to, *p_int is qualified as an lvalue. In 
contrast, here are a few examples of what would not be considered lvalues: 
In both statements, the left side of the statement evaluates to a constant value that ca nnot be 
changed because constants do not represent storable locations in memory. Therefore, these two 
assignment statements do not contain lvalues and will be flagged by your compiler as errors. 
Is an array an expression to which we can assign a value? The answer to this question is no, 
because an array is composed of several separate array elements that cannot be treated as a 
whole for assignment purposes. The following statement is therefore illegal: 
You could, however, use a for loop to iterate through each element of the array and assign values 
individually, such as in this example: 
Additionally, you might want to copy the whole array all at once. You can do so using a library 
function such as the memcpy() function, which is shown here: 
It should be noted here that unlike arrays, structures can be treated as lvalues. Thus, you can 
assign one structure variable to another structure variable of the same type, such as this: 
58 | P a g e 
*p_int = 5; 
#define CONST_VAL 10 
int x; 
/* example 1 */ 
1 = x; 
/* example 2 */ 
CONST_VAL = 5; 
10. Can an array be an lvalue? 
int x[5], y[5]; 
x = y; 
int i; 
int x[5]; 
int y[5]; 
... 
for (i=0; i<5; i++) 
x[i] = y[i] 
... 
memcpy(x, y, sizeof(y)); 
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In the preceding example, the entire contents of the my_name structure were copied into 
the your_namestructure. This is essentially the same as the following line: 
rvalue can be defined as an expression that can be assigned to an lvalue. The rvalue appears on 
the right side of an assignment statement. 
An assignment statement must have both an lvalue and an rvalue. Therefore, the following 
statement would not compile because it is missing an rvalue: 
If the function had returned an integer, it would be considered an rvalue because it evaluates into 
something that the lvalue, x, can store. 
The simple answer to this question is neither. The C language does not always evaluate left -to-right 
or right-to-left. Generally, function calls are evaluated first, followed by complex expressions 
Additionally, most of today's popular C compilers often rearrange the order in which the expression 
is evaluated in order to get better optimized code. You therefore should always implicitly define 
your operator precedence by using parentheses. 
59 | P a g e 
typedef struct t_name 
{ 
char last_name[25]; 
char first_name[15]; 
char middle_init[2]; 
} NAME; 
... 
NAME my_name, your_name; 
... 
your_name = my_name; 
... 
memcpy(your_name, my_name, sizeof(your_name)); 
11. What is an rvalue? 
Unlike an lvalue, an rvalue can be a constant or an expression, as shown here: 
int x, y; 
x = 1; /* 1 is an rvalue; x is an lvalue */ 
y = (x + 1); /* (x + 1) is an rvalue; y is an lvalue */ 
int x; x = void_function_call() /* the function void_function_call() returns nothing */ 
12. Is left-to-right or right-to-left order guaranteed for operator precedence? 
and then simple expressions. 
For example, consider the following expression: 
a = b + c/d / function_call() * 5 
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The way this expression is to be evaluated is totally ambiguous, and you probably will not get the 
results you want. Instead, try writing it by using implicit operator precedence: 
Using this method, you can be assured that your expression will be evaluated properly and that 
the compiler will not rearrange operators for optimization purposes. 
The ++ operator is called the increment operator. When the operator is placed before the variable 
(++var), the variable is incremented by 1 before it is used in the expression. When the operator is 
placed after the variable (var++), the expression is evaluated, and then the variable is 
incremented by 1. 
The same holds true for the decrement operator (--). When the operator is placed before the 
variable, you are said to have a prefix operation. When the operator is placed after the variable, 
you are said to have a postfix operation. 
In this example, postfix incrementation is used, and x is not incremented until after the evaluation 
of the expression is done. Therefore, y evaluates to 1 times 5, or 5. After the evaluation, x is 
incremented to 2. 
This example is the same as the first one, except that this example uses prefix incrementation 
rather than postfix. Therefore, x is incremented before the expression is evaluated, making it 2. 
Hence, y evaluates to 2 times 5, or 10. 
The modulus operator (%) gives the remainder of two divided numbers. For instance, consider the 
following portion of code: 
If x were an integer, the resulting value of x would be 2. However, consider what would happen if 
you were to apply the modulus operator to the same equation: 
60 | P a g e 
a = b + (((c/d) / function_call()) * 5) 
13. What is the difference between ++var and var++? 
For instance, consider the following example of postfix incrementation: 
int x, y; 
x = 1; 
y = (x++ * 5); 
Now look at an example using prefix incrementation: 
int x, y; 
x = 1; 
y = (++x * 5); 
14. What does the modulus operator do? 
x = 15/7 
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The result of this expression would be the remainder of 15 divided by 7, or 1. This is to say that 15 
divided by 7 is 2 with a remainder of 1. 
The modulus operator is commonly used to determine whether one number is evenly divisible into 
another. For instance, if you wanted to print every third letter of the alphabet, you would use the 
following code: 
The preceding example would output the string "cfilorux", which represents every third letter in 
the alphabet. 
Relational Data Base Management Systems (RDBMS) are database management systems that 
maintain data records and indices in tables. Relationships may be created and maintained across 
and among the data and tables. In a relational database, relationships between data items are 
expressed by means of tables. Interdependencies among these tables are expressed by data 
values rather than by pointers. This allows a high degree of data independence. An RDBMS has the 
capability to recombine the data items from different files, providing powerful tools for data usage. 
Database normalization is a data design and organization process applied to data structures based 
on rules that help building relational databases. In relational database design, the process of 
organizing data to minimize redundancy is called normalization. Normalization usually involves 
dividing a database into two or more tables and defining relationships between the tables. The 
objective is to isolate data so that additions, deletions, and modifications of a field can be made in 
just one table and then propagated through the rest of the database via the defined relationships. 
61 | P a g e 
x = 15%7 
int x; 
for (x=1; x<=26; x++) 
if ((x%3) == 0) 
printf("%c", x+64); 
SQL Server General Questions 
1. What is RDBMS? 
2. What are the properties of the Relational tables? 
Relational tables have six properties: 
1. Values are atomic. 
2. Column values are of the same kind. 
3. Each row is unique. 
4. The sequence of columns is insignificant. 
5. The sequence of rows is insignificant. 
6. Each column must have a unique name. 
3. What is Normalization? 
4. What is De-normalization? 
QA Keval Shah Site: shahkeval.wordpress.com 
+919624928454 Email ID: keval241288@gmail.com
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Catch the Wave: SAP Event-Driven and Data Streaming for the Intelligence Ente...
 
VK Business Profile - provides IT solutions and Web Development
VK Business Profile - provides IT solutions and Web DevelopmentVK Business Profile - provides IT solutions and Web Development
VK Business Profile - provides IT solutions and Web Development
 

General technical interview questions

  • 1. Topic Covered for Technical Interview Questions 1. Software Testing Interview Questions a. Software Testing Basics b. Testing Techniques c. The Software Process d. CMMI (Capability Maturity Model Integration) e. Six Sigma f. Metrics g. Automated Testing h. Testing Estimation 2. Data Structures 3. The C Language Basics 4. Microsoft SQL Server a. SQL Server General Questions b. SQL Server Common Questions c. SQL Server 2008 5. Database Management a. DBMS Basics b. Database Management System 6. Java Programmin a. Core Java b. Java Basics 7. Selenium Questions a. Generic Selenium Questions b. Selenium IDE Questions c. Selenium RC (Selenium 1.0) Questions d. Selenium Grid Questions e. Web Driver (Selenium 2.0) Questions f. Selenium Tool Implementation Misc Questions g. Selenium Interview Questions, Java Selenium Interview Questions QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 2. Software testing is an important part of the software development process. In normal software development there are four important steps, also referred to, in short, as the PDCA (Plan, Do, Check, Act) cycle. 1. Plan: Define the goal and the plan for achieving that goal. 2. Do/Execute: Depending on the plan strategy decided during the plan stage we do 3. Check: Check/Test to ensure that we are moving according to plan and are getting the 4. Act: During the check cycle, if any issues are there, then we take appropriate action So developers and other stakeholders of the project do the "planning and building," while testers do the check part of the cycle. Therefore, software testing is done in check part of the PDCA cyle. Black box testing is a testing strategy based solely on requirements and specifications. Black box testing requires no knowledge of internal paths, structures, or implementation of the software being tested. White box testing is a testing strategy based on internal paths, code structures, and implementation of the software being tested. White box testing generally requires detailed programming skills. There is one more type of testing called gray box testing. In this we look into the "box" being tested just long enough to understand how it has been implemented. Then we close up the box and use our knowledge to choose more effective black box tests. 2 | P a g e Software Testing Basics 1. Can you explain the PDCA cycle and where testing fits in? Let's review the four steps in detail. execution accordingly in this phase. desired results. accordingly and revise our plan again. 2. What is the difference between white box, black box, and gray box testing? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 3. The above figure shows how both types of testers view an accounting application during testing. Black box testers view the basic accounting application. While during white box testing the tester knows the internal structure of the application. In most scenarios white box testing is done by developers as they know the internals of the application. In black box testing we check the overall functionality of the application while in white box testing we do code reviews, view the architecture, remove bad code practices, and do component level testing. Usability testing is a testing methodology where the end customer is asked to use the software to see if the product is easy to use, to see the customer's perception and task time. The best way to finalize the customer point of view for usability is by using prototype or mock-up software during the initial stages. By giving the customer the prototype before the development start-up we confirm that we are not missing anything from the user point of view. 1. Wrong: The requirements have been implemented incorrectly. This defect is a variance 3 | P a g e 3. Can you explain usability testing? 4. What are the categories of defects? There are three main categories of defects: from the given specification. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 4. 2. Missing: There was a requirement given by the customer and it was not done. This is a variance from the specifications, an indication that a specification was not implemented, or a requirement of the customer was not noted properly. 3. Extra: A requirement incorporated into the product that was not given by the end customer. This is always a variance from the specification, but may be an attribute desired by the user of the product. However, it is considered a defect because it's a variance from the existing requirements. The following are the important steps used to define a testing policy in general. But it can change according to your organization. Let's discuss in detail the steps of implementing a testing policy in an organization.  Definition: The first step any organization needs to do is define one unique definition for  How to achieve: How are we going to achieve our objective? Is there going to be a testing committee, will there be compulsory test plans which need to be executed, etc?.  Evaluate: After testing is implemented in a project how do we evaluate it? Are we going to derive metrics of defects per phase, per programmer, etc. Finally, it's important to let everyone know how testing has added value to the project?.  Standards: Finally, what are the standards we want to achieve by testing? For instance, we can say that more than 20 defects per KLOC will be considered below standard and code review should be done for it. In any project the acceptance document is normally prepared using the following inputs. This can vary from company to company and from project to project. 1. Requirement document: This document specifies what exactly is needed in the project 4 | P a g e 5. How do you define a testing policy? testing within the organization so that everyone is of the same mindset. 6. On what basis is the acceptance plan prepared? from the customers perspective. 2. Input from customer: This can be discussions, informal talks, emails, etc. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 5. 3. Project plan: The project plan prepared by the project manager also serves as good input The following diagram shows the most common inputs used to prepare acceptance test plans. Configuration management is the detailed recording and updating of information for hardware and software components. When we say components we not only mean source code. It can be tracking of changes for software documents such as requirement, design, test cases, etc. When changes are done in adhoc and in an uncontrolled manner chaotic situations can arise and more defects injected. So whenever changes are done it should be done in a controlled fashion and with proper versioning. At any moment of time we should be able to revert back to the old version. The main intention of configuration management is to track our changes if we have issues with the current system. Configuration management is done using baselines. While doing testing on the actual product, the code coverage testing tool is run simultaneously. While the testing is going on, the code coverage tool monitors the executed statements of the source code. When the final testing is completed we get a complete report of the pending statements and also get the coverage percentage. 5 | P a g e to finalize your acceptance test. 7. What is configuration management? 8. How does a coverage tool work? 9. Which is the best testing model? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 6. In real projects, tailored models are proven to be the best, because they share features from The Waterfall, Iterative, Evolutionary models, etc., and can fit into real life time projects. Tailored models are most productive and beneficial for many organizations. If it's a pure testing project, then the V model is the best. When a defect reaches the end customer it is called a failure and if the defect is detected internally and resolved it's called a defect. 11. Should testing be done only after the build and execution phases are complete? In traditional testing methodology testing is always done after the build and execution phases. But that's a wrong way of thinking because the earlier we catch a defect, the more cost effective it is. For instance, fixing a defect in maintenance is ten times more costly than fixing it during execution. In the requirement phase we can verify if the requirements are met according to the customer needs. During design we can check whether the design document covers all the requirements. In this stage we can also generate rough functional data. We can also review the design document from the architecture and the correctness perspectives. In the build and execution phase we can execute unit test cases and generate structural and functional data. And finally comes the testing phase done in the traditional way. i.e., run the system test cases and see if the system works according to the requirements. During installation we need to see if the system is compatible with the software. Finally, during the maintenance phase when any fixes are made we can retest the fixes and follow the regression testing. Therefore, Testing should occur in conjunction with each phase of the software development. The design phase is more error prone than the execution phase. One of the most frequent defects which occur during design is that the product does not cover the complete requirements of the customer. Second is wrong or bad architecture and technical decisions make the next phase, execution, more prone to defects. Because the design phase drives the execution phase it's the 6 | P a g e 10. What is the difference between a defect and a failure? 12. Are there more defects in the design phase or in the coding phase? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 7. most critical phase to test. The testing of the design phase can be done by good review. On average, 60% of defects occur during design and 40% during the execution phase. When it comes to testing everyone in the world can be involved right from the developer to the project manager to the customer. But below are different types of team groups which can be present in a project.  Isolated test team  Outsource - we can hire external testing resources and do testing for our project.  Inside test team  Developers as testers  QA/QC team. No an increase in testing does not always mean improvement of the product, company, or project. In real test scenarios only 20% of test plans are critical from a business angle. Running those critical test plans will assure that the testing is properly done. The following graph explains the impact of under testing and over testing. If you under test a system the number of defects will 7 | P a g e 13. What group of teams can do software testing? 14. What impact ratings have you used in your projects? Normally, the impact ratings for defects are classified into three types:  Minor: Very low impact but does not affect operations on a large scale.  Major: Affects operations on a very large scale.  Critical: Brings the system to a halt and stops the show. 15. Does an increase in testing always improve the project? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 8. increase, but if you over test a system your cost of testing will increase. Even if your defects come down your cost of testing has gone up. Environment reality becomes more important as test phases start moving ahead. For instance, during unit testing you need the environment to be partly real, but at the acceptance phase you should have a 100% real environment, or we can say it should be the actual real environment. The following graph shows how with every phase the environment reality should also increase and finally during acceptance it should be 100% real. Verification is static type of s/w testing. It means code is not executed. The product is evaluated by going through the code. Types of verification are: 1. Walkthrough: Walkthroughs are informal, initiated by the author of the s/w product to a colleague for assistance in locating defects or suggestions for improvements. They are usually unplanned. Author explains the product; colleague comes out with observations and author notes down relevant points and takes corrective actions. 2. Inspection: Inspection is a thorough word-by-word checking of a software product with the intention of Locating defects, Confirming traceability of relevant requirements etc. 18. How do test documents in a project span across the software development lifecycle? The following figure shows pictorially how test documents span across the software development lifecycle. The following discusses the specific testing documents in the lifecycle: 8 | P a g e 16. What's the relationship between environment reality and test phases? 17. What are different types of verifications? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 9.  Central/Project test plan: This is the main test plan which outlines the complete test strategy of the software project. This document should be prepared before the start of the project and is used until the end of the software development lifecycle.  Acceptance test plan: This test plan is normally prepared with the end customer. This document commences during the requirement phase and is completed at final delivery.  System test plan: This test plan starts during the design phase and proceeds until the  Integration and unit test plan: Both of these test plans start during the execution  19. Which test cases are written first: white boxes or black boxes?  Normally black box test cases are written first and white box test cases later. In order to write black box test cases we need the requirement document and, design or project plan. All these documents are easily available at the initial start of the project. White box test cases cannot be started in the initial phase of the project because they need more architecture clarity which is not available at the start of the project. So normally white box test cases are written after black box test cases are written. Black box test cases do not require system understanding but white box testing needs more structural understanding. And structural understanding is clearer i00n the later part of project, i.e., while executing or designing. For black box testing you need to only analyze from the functional perspective which is easily available from a simple requirement document.  20. Explain Unit Testing, Integration Tests, System Testing and Acceptance 9 | P a g e end of the project. phase and continue until the final delivery. Testing? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 10.  Unit testing - Testing performed on a single, stand-alone module or unit of code. Integration Tests - Testing performed on groups of modules to ensure that data and control are passed properly between modules. System testing - Testing a predetermined combination of tests that, when executed successfully meets requirements. Acceptance testing - Testing to ensure that the system meets the needs of the organization and the end user or customer (i.e., validates that the right system was built).  21. What is a test log?  The IEEE Std. 829-1998 defines a test log as a chronological record of relevant details about the execution of test cases. It's a detailed view of activity and events given in chronological manner.  22. Can you explain requirement traceability and its importance?  In most organizations testing only starts after the execution/coding phase of the project. But if the organization wants to really benefit from testing, then testers should get involved right from the requirement phase. If the tester gets involved right from the requirement phase then requirement traceability is one of the important reports that can detail what kind of test coverage the test cases have.  23. What does entry and exit criteria mean in a project?  Entry and exit criteria are a must for the success of any project. If you do not know where to start and where to finish then your goals are not clear. By defining exit and entry criteria you define your boundaries. For instance, you can define entry criteria that the customer should provide the requirement document or acceptance plan. If this entry criteria is not met then you will not start the project. On the other end, you can also define exit criteria for your project. For instance, one of the common exit criteria in projects is that the customer has successfully executed the acceptance test plan. 10 | P a g e The following figure shows a test log and is followed by a sample test log. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 11.  24. What is the difference between verification and validation?  Verification is a review without actually executing the process while validation is checking the product with actual execution. For instance, code review and syntax check is verification while actually running the product and checking the results is validation. A latent defect is an existing defect that has not yet caused a failure because the sets of conditions were never met. A masked defect is an existing defect that hasn't yet caused a failure just because another defect has prevented that part of the code from being executed. It includes tracing the accuracy of the devices used in the production, development and testing. Devices used must be maintained and calibrated to ensure that it is working in good order. Alpha and beta testing has different meanings to different people. Alpha testing is the acceptance testing done at the development site. Some organizations have a different visualization of alpha testing. They consider alpha testing as testing which is conducted on early, unstable versions of software. On the contrary beta testing is acceptance testing conducted at the customer end. In short, the difference between beta testing and alpha testing is the location where the tests are done. A risk is a condition that can result in a loss. Risk can only be controlled in different scenarios but not eliminated completely. A defect normally converts to a risk. 11 | P a g e 25. What is the difference between latent and masked defects? 26. Can you explain calibration? 27. What's the difference between alpha and beta testing? 28. How does testing affect risk? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 12. 29. What is coverage and what are the different types of coverage techniques? Coverage is a measurement used in software testing to describe the degree to which the source code is tested. There are three basic types of coverage techniques as shown in the following figure:  Statement coverage: This coverage ensures that each line of source code has been  Decision coverage: This coverage ensures that every decision (true/false) in the source  Path coverage: In this coverage we ensure that every possible route through a given part 30. A defect which could have been removed during the initial stage is removed in a later stage. How does this affect cost? If a defect is known at the initial stage then it should be removed during that stage/phase itself rather than at some later stage. It's a recorded fact that if a defect is delayed for later phases it proves more costly. The following figure shows how a defect is costly as the phases move forward. A defect if identified and removed during the requirement and design phase is the most cost effective, while a defect removed during maintenance is 20 times costlier than during the requirement and design phases. 12 | P a g e executed and tested. code has been executed and tested. of code is executed and tested. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 13. For instance, if a defect is identified during requirement and design we only need to change the documentation, but if identified during the maintenance phase we not only need to fix the defect, but also change our test plans, do regression testing, and change all documentat ion. This is why a defect should be identified/removed in earlier phases and the testing department should be involved right from the requirement phase and not after the execution phase. The product has to be used by the user. He is the most important person as he has more interest than anyone else in the project.  The first thing we need is the acceptance test plan from the end user. The acceptance test defines the entire test which the product has to pass so that it can go into production. 13 | P a g e 31. What kind of input do we need from the end user to begin proper testing? From the user we need the following data: QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 14.  We also need the requirement document from the customer. In normal scenarios the customer never writes a formal document until he is really sure of his requirements. But at some point the customer should sign saying yes this is what he wants.  The customer should also define the risky sections of the project. For instance, in a normal accounting project if a voucher entry screen does not work that will stop the accounting functionality completely. But if reports are not derived the accounting department can use it for some time. The customer is the right person to say which section will affect him the most. With this feedback the testers can prepare a proper test plan for those areas and test it thoroughly.  The customer should also provide proper data for testing. Feeding proper data during testing is very important. In many scenarios testers key in wrong data and expect results which are of no interest to the customer. In order to understand testing methodology we need to understand the workbench concept. A Workbench is a way of documenting how a specific activity has to be performed. A workbench is referred to as phases, steps, and tasks as shown in the following figure.  Input: Every task needs some defined input and entrance criteria. So for every workbench  Execute: This is the main task of the workbench which will transform the input into the  Check: Check steps assure that the output after execution meets the desired result.  Production output: If the check is right the production output forms the exit criteria of  Rework: During the check step if the output is not as desired then we need to again start 14 | P a g e 32. Can you explain the workbench concept? There are five tasks for every workbench: we need defined inputs. Input forms the first steps of the workbench. expected output. the workbench. from the execute step. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 15. Defect cascading is a defect which is caused by another defect. One defect triggers the other defect. For instance, in the accounting application shown here there is a defect which leads to negative taxation. So the negative taxation defect affects the ledger which in turn affects four other modules. 15 | P a g e 33. Can you explain the concept of defect cascading? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 16. When we install the application at the end client it is very possible that on the same PC other applications also exist. It is also very possible that those applications share common DLLs, resources etc., with your application. There is a huge chance in such situations that your changes can affect the cohabiting software. So the best practice is after you install your application or after any changes, tell other application owners to run a test cycle on their application. The difference between pilot and beta testing is that pilot testing is nothing but actually using the product (limited to some users) and in beta testing we do not input real data, but it's installed at the end customer to validate if the product can be used in production. 16 | P a g e 34. Can you explain cohabiting software? 35. What is the difference between pilot and beta testing? 36. What are the different strategies for rollout to end users? There are four major ways of rolling out any project: QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 17.  Pilot: The actual production system is installed at a single or limited number of users. Pilot basically means that the product is actually rolled out to limited users for real work.  Gradual Implementation: In this implementation we ship the entire product to the limited users or all users at the customer end. Here, the developers get instant feedback from the recipients which allow them to make changes before the product is available. But the downside is that developers and testers maintain more than one version at one time.  Phased Implementation: In this implementation the product is rolled out to all users in incrementally. That means each successive rollout has some added functionality. So as new functionality comes in, new installations occur and the customer tests them progressively. The benefit of this kind of rollout is that customers can start using the functionality and provide valuable feedback progressively. The only issue here is that with each rollout and added functionality the integration becomes more complicated.  Parallel Implementation: In these types of rollouts the existing application is run side by side with the new application. If there are any issues with the new application we again move back to the old application. One of the biggest problems with parallel implementation is we need extra hardware, software, and resources.  37. What's the difference between System testing and Acceptance testing?  Acceptance testing checks the system against the "Requirements." It is similar to System testing in that the whole system is checked but the important difference is the change in focus: System testing checks that the system that was specified has been delivered. Acceptance testing checks that the system will deliver what was requested. The customer should always do Acceptance testing and not the developer. The customer knows what is required from the system to achieve value in the business and is the only person qualified to make that judgement. This testing is more about ensuring that the software is delivered as defined by the customer. It's like getting a green light from the customer that the software meets expectations and is ready to be used.  38. Can you explain regression testing and confirmation testing?  Regression testing is used for regression defects. Regression defects are defects occur when the functionality which was once working normally has stopped working. This is probably because of changes made in the program or the environment. To uncover such kind of defect regression testing is conducted. The following figure shows the difference between regression and confirmation testing. If we fix a defect in an existing application we use confirmation testing to test if the defect is removed. It's very possible because of this defect or changes to the applicat ion that other sections of the application are affected. So to ensure that no other section is affected we can use regression testing to confirm this. 17 | P a g e QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 18. In some projects there are scenarios where we need to do boundary value testing. For instance, let's say for a bank application you can withdraw a maximum of 25000 and a minimum of 100. So in boundary value testing we only test the exact boundaries rather than hitting in the middle. That means we only test above the max and below the max. This covers all scenarios. The following figure shows the boundary value testing for the bank application which we just described. TC1 and TC2 are sufficient to test all conditions for the bank. TC3 and TC4 are just duplicate/redundant test cases which really do not add any value to the testing. So by applying proper boundary value fundamentals we can avoid duplicate test cases, which do not add value to the testing. In equivalence partitioning we identify inputs which are treated by the system in the same way and produce the same results. You can see from the following figure applications TC1 and TC2 give the same results (i.e., TC3 and TC4 both give the same result, Result2). In short, we have two redundant test cases. By applying equivalence partitioning we minimize the redundant test cases. 18 | P a g e Testing Techniques 1. Can you explain boundary value analysis? 2. Can you explain equivalence partitioning? So apply the test below to see if it forms an equivalence class or not:  All the test cases should test the same thing.  They should produce the same results. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 19. Random testing is sometimes called monkey testing. In Random testing, data is generated randomly often using a tool. For instance, the following figure shows how randomly-generated data is sent to the system. This data is generated either using a tool or some automated mechanism. With this randomly generated input the system is then tested and results are observed accordingly.  They are not realistic.  Many of the tests are redundant and unrealistic.  You will spend more time analyzing results.  You cannot recreate the test if you do not record what data was used for testing. This kind of testing is really of no use and is normally performed by newcomers. Its best use is to see if the system will hold up under adverse effects. As the name specifies semi-random testing is nothing but controlling random testing and removing redundant test cases. So what we do is perform random test cases and equivalence partitioning to those test cases, which in turn removes redundant test cases, thus giving us semi-random test cases. 19 | P a g e  If one test case catches a bug, then the other should also catch it.  If one of them does not catch the defect, then the other should not catch it. 3. Can you explain random/monkey testing? Random testing has the following weakness: 4. What are semi-random test cases? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 20. Orthogonal array is a two-dimensional array in which if we choose any two columns in the array and all the combinations of numbers will appear in those columns. The following figure shows a simple L9(34) orthogonal array. In this the number 9 indicates that it has 9 rows. The number 4 indicates that it has 4 columns and 3 indicates that each cell contains a 1, 2, and 3. Choose any two columns. Let's choose column 1 and 2. It has (1,1), (1,2), (1,3), (2,1), (2,2), (2,3), (3,1), (3,2), (3,3) combination values. As you can see these values cover all the values in the array. Compare the values with the combination of column 3 and 4 and they will fall in some pair. This is applied in software testing which helps us eliminate duplicate test cases. A positive test is when you put in a valid input and expect some action to be completed in accordance with the specification. 20 | P a g e 5. Can you explain a pair-wise defect? 6. What is negative and positive testing? A negative test is when you put in an invalid input and receive errors. 7. How did you define severity ratings in your project? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 21.  Severity 1 (showstoppers): These kinds of defects do not allow the application to move  Severity 2 (application continues with severe defects): Application continues working with these types of defects, but they can have high implications, later, which can be more difficult to remove.  Severity 3 (application continues with unexpected results): In this scenario the application  Severity 4 (suggestions): Defects with these severities are suggestions given by the customer to make the application better. These kinds of defects have the least priority and are considered at the end of the project or during the maintenance stage of the project. Exploratory testing is also called adhoc testing, but in reality it's not completely adhoc. Ad hoc testing is an unplanned, unstructured, may be even an impulsive journey through the system with the intent of finding bugs. Exploratory testing is simultaneous learning, test design, and test execution. In other words, exploratory testing is any testing done to the extent that the tester proactively controls the design of the tests as those tests are performed and uses information gained while testing to design better tests. Exploratory testers are not merely keying in random data, but rather testing areas that their experience (or imagination) tells them are important and then going where those tests take them. 21 | P a g e There are four types of severity ratings as shown in the table: ahead. So they are also called showstopper defects. continues but with unexpected results. 8. Can you explain exploratory testing? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 22. As the name suggests they are tables that list all possible inputs and all possible outputs. A general form of decision table is shown in the following figure. Condition 1 through Condition N indicates various input conditions. Action 1 through Condition N are actions that should be taken depending on various input combinations. Each rule defines unique combinations of conditions that result in actions associated with that rule. 22 | P a g e 9. Can you explain decision tables? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 23. A software process is a series of steps used to solve a problem. The following figure shows a pictorial view of how an organization has defined a way to solve risk problems. In the diagram we have shown two branches: one is the process and the second branch shows a sample risk mitigation process for an organization. For instance, the risk mitigation process defines what step any department should follow to mitigate a risk. The process is as follows:  Identify the risk of the project by discussion, proper requirement gathering, and  Once you have identified the risk prioritize which risk has the most impact and should be 2. What are the different cost elements involved in implementing a process in an organization? 23 | P a g e The Software Process 1. What is a software process? forecasting. tackled on a priority basis.  Analyze how the risk can be solved by proper impact analysis and planning.  Finally, using the above analysis, we mitigate the risk. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 24.  Salary: This forms the major component of implementing any process, the salary of the employees. Normally while implementing a process in a company either organization can recruit full-time people or they can share resources part-time for implementing the process.  Consultant: If the process is new it can also involve consultants which are again an added  Training Costs: Employees of the company may also have to undergo training in order to  Tools: In order to implement the process an organization will also need to buy tools which A model is nothing but best practices followed in an industry to solve issues and problems. Models are not made in a day but are finalized and realized by years of experience and continuous improvements. 24 | P a g e Below are some of the cost elements involved in the implementing process: cost. implement the new process again need to be budgeted for. 3. What is a maturity level? A maturity level specifies the level of performance expected from an organization. 4. What is a model? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 25. Many companies reinvent the wheel rather than following time tested models in the industry. A process area is the area of improvement defined by CMMI. Every maturity level consists of process areas. A process area is a group of practices or activities performed collectively to achieve a specific objective. For instance, you can see from the following figure we have process areas such as project planning, configuration management, and requirement gathering. As the name suggests, tailoring is nothing but changing an action to achieve an objective according to conditions. Whenever tailoring is done there should be adequate reasons for it. Remember when a process is defined in an organization it should be followed properly. So even if tailoring is applied the process is not bypassed or omitted. 25 | P a g e 5. Can you explain process areas in CMMI? 6. Can you explain tailoring? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 26. 1. What is CMMI and what's the advantage of implementing it in an organization? CMMI stands for Capability Maturity Model Integration. It is a process improvement approach that provides companies with the essential elements of an effective process. CMMI can serve as a good guide for process improvement across a project, organization, or division. CMMI was formed by using multiple previous CMM processes. Systems engineering: This covers development of total systems. System engineers concentrate on converting customer needs to product solutions and supports them throughout the product lifecycle. Software engineering: Software engineers concentrate on the application of systematic, disciplined, and quantifiable approaches to the development, operation, and maintenance of software. Integrated Product and Process Development (IPPD): Integrated Product and Process Development (IPPD) is a systematic approach that achieves a timely collaboration of relevant stakeholders throughout the life of the product to better satisfy customer needs, expectations, and requirements. This section mostly concentrates on the integration part of the project for different processes. For instance, it's possible that your project is using services of some other third party component. In such situations the integration is a big task itself, and if approached in a systematic manner, can be handled with ease. Software acquisition: Many times an organization has to acquire products from other organizations. Acquisition is itself a big step for any organization and if not handled in a proper manner means a disaster is sure to happen. Both of these concepts are important while implementing a process in any organization. Any new process implemented has to go through these two phases. 26 | P a g e CMMI The following are the areas which CMMI addresses: 2. What's the difference between implementation and institutionalization? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 27. Implementation: It is just performing a task within a process area. A task is performed according to a process but actions performed to complete the process are not ingrained in the organization. That means the process involved is done according to the individual point of view. When an organization starts to implement any process it first starts at this phase, i.e., implementation, and then when this process looks good it is raised to the organization level so that it can be implemented across organizations. Institutionalization: Institutionalization is the output of implementing the process again and again. The difference between implementation and institutionalization is in implementation if the person who implemented the process leaves the company the process is not followed, but if the process is institutionalized then even if the person leaves the organization, the process is still followed. There are five maturity levels in a staged representation as shown in the following figure. Maturity Level 1 (Initial): In this level everything is adhoc. Development is completely chaotic with budget and schedules often exceeded. In this scenario we can never predict quality. Maturity Level 2 (Managed): In the managed level basic project management is in place. But the basic project management and practices are followed only in the project level. Maturity Level 3 (Defined): To reach this level the organization should have already achieved level 2. In the previous level the good practices and process were only done at the project level. But in this level all these good practices and processes are brought to the organization level. There are set and standard practices defined at the organization level which every project should follow. Maturity Level 3 moves ahead with defining a strong, meaningful, organizational approach to developing products. An important distinction between Maturity Levels 2 and 3 is that at Level 3, processes are described in more detail and more rigorously than at Level 2 and are at an organization level. Maturity Level 4 (Quantitatively measured): To start with, this level of organization should have already achieved Level 2 and Level 3. In this level, more statistics come into the picture. Organization controls the project by statistical and other quantitative techniques. Product quality, process performance, and service quality are understood in statistical terms and are managed throughout the life of the processes. Maturity Level 4 concentrates on using metrics to make decisions and to truly measure whether progress is happening and the product is be coming better. The main difference between Levels 3 and 4 are that at Level 3, processes are qualitatively predictable. At Level 4, processes are quantitatively predictable. Level 4 addresses causes of process variation and takes corrective action. 27 | P a g e 3. Can you explain the different maturity levels in a staged representation? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 28. Maturity Level 5 (Optimized): The organization has achieved goals of maturity levels 2, 3, and 4. In this level, processes are continually improved based on an understanding of common causes of variation within the processes. This is like the final level; everyone on the team is a productive member, defects are minimized, and products are delivered on time and within the budget boundary. There are two models in CMMI. The first is "staged" in which the maturity level organizes the process areas. SCAMPI stands for Standard CMMI Appraisal Method for Process Improvement. SCAMPI is an assessment process used to get CMMI certified for an organization. There are three classes of CMMI appraisal methods: Class A, Class B, and Class C. Class A is the most aggressive, while Class B is less aggressive, and Class C is the least aggressive. 28 | P a g e The following figure shows, in detail, all the maturity levels in a pictorial fashion. 4. What are the different models in CMMI? The second is "continuous" in which the capability level organizes the process area. 5. How is appraisal done in CMMI? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 29. Class A: This is the only method that can provide a rating and get you a CMMI certificate. It requires all three sources of data instruments, interviews, and documents. Class B: This class requires only two sources of data (interviews and either documents or instruments). But please note you do not get rated with Class B appraisals. Class B is just a warm-up to see if an organization is ready for Class A. With less verification the appraisal takes less Class C: This class requires only one source of data (interviews, instruments, or documents). Team consensus, validation, observation, data sufficiency, and draft presentation are optional. Normally, organizations use a mix of the classes to achieve process improvement. The following are some of the strategies which an organization uses: First Strategy: Use Class B to initiate a process improvement plan, after that apply Class C to check readiness for Class B or Class A. The following diagram shows this strategy. Second Strategy: Class C appraisal is used on a subset of an organization. From this we get an aggregation of weakness across the organization. From this we can prepare a process improvement plan. We can then apply a Class B appraisal to see if we are ready for Class A appraisal. The following diagram shows the strategy. 29 | P a g e Let's discuss these appraisal methods in more detail. time. In this class data sufficiency and draft presentations are optional. 6. Which appraisal method class is best? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 30. Third Strategy: Class A is used to initiate an organization level process. The process improvement plan is based on an identified weakness. Class B appraisal should be performed after six months to see the readiness for the second Class A appraisal rating. The following diagram shows this strategy. 7. What different sources are needed to verify authenticity for CMMI implementation? There are three different sources from which an appraiser can verify that an organization followed the process or not. 30 | P a g e QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 31. Instruments: An instrument is a survey or questionnaire provided to the organization, project, or individuals before starting the assessment so that beforehand the appraiser knows some basic details of the project. Interview: An interview is a formal meeting between one or more members of the organization in which they are asked some questions and the appraiser makes some judgments based on those interviews. During the interview the member represents some process area or role which he performs. For instance, the appraiser may interview a tester or programmer asking him indirectly what metrics he has submitted to his project manager. By this the appraiser gets a fair idea of CMMI implementation in that organization. Documents: A document is a written work or product which serves as evidence that a process is followed. It can be hard copy, Word document, email, or any type of written official proof. The following figure is the pictorial view of the sources used to verify how compliant the organization is with CMMI. Staging defines an organization process implementation sequence. So staging is a sequence of targeted process areas that describe a path of process improvement the organization will ta ke. For instance, you cannot do your project planning (Level 2) if you have not done requirements management (Level 2). While in the continuous model you select certain process areas even if they're linked with other process areas and mature there. So when your organization should only concentrate on specific process areas you will likely go for the continuous model. But if you want your organization to have a specific plan and to achieve not only the specific process but also any interlinked process within that process area you should go for the continuous model. The continuous model is the same as the staged model only that the arrangement is a bit different. The continuous representation/model concentrates on the action or task to be completed within a process area. It focuses on maturing the organizations ability to perform, control, and improve the performance in that specific performance area. 31 | P a g e 8. Which model should we use and under what scenarios? 9. Can you explain capability levels in a continuous representation? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 32. Capability Level 0 Incomplete: This level means that any generic or specific practice of capability level 1 is not performed. Capability Level 1: Performed: The capability level 1 process is expected to perform all capability level 1 specific and generic practices for that process area. In this level performance may not be stable and probably does not meet objectives such as quality, cost, and schedule, but still the task can be done. Capability Level 2: Managed: Capability level 2 is a managed process planned properly, performed, monitored, and controlled to achieve a given purpose. Because the process is managed we achieve other objectives, such as cost, schedule, and quality. Because you are managing, certain metrics are consistently collected and applied to your management approach. Capability Level 3: Defined: The defined process is a managed process that is tailored from an organization standard. Tailoring is done by justification and documentation guidelines. For instance your organization may have a standard that we should get an invoice from every supplier. But if the supplier is not able to supply the invoice then he should sign an agreement in place of the invoice. So here the invoice standard is not followed but the deviation is under control. Capability Level 4: Quantitatively Managed: The quantitatively managed process is a defined process which is controlled through statistical and quantitative information. So from defect tracking to project schedules all are statistically tracked and measured for that process. Capability Level 5: Optimizing: The optimizing process is a quantitatively managed process where we increase process performance through incremental and innovative improvements. Continuous representation is the same as staged only that information is arranged in a different fashion. The biggest difference is one concentrates on a specific process while the other brings a group of processes to a certain maturity level. 32 | P a g e QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 33. Six Sigma is a statistical measure of variation in a process. We say a process has achieved Six Sigma if the quality is 3.4 DPMO (Defect per Million Opportunities). It's a problem-solving methodology that can be applied to a process to eliminate the root cause of defects and costs associated with it. 2. Can you explain the different methodology for the execution and the design process stages in Six Sigma? The main focus of Six Sigma is to reduce defects and variations in the processes. DMAIC and DMADV are the models used in most Six Sigma initiatives. DMADV is the model for designing processes while DMAIC is used for improving the process.  Define: Determine the project goals and the requirements of customers (external and 33 | P a g e Six Sigma 1. What is Six Sigma? The DMADV model includes the following five steps: internal).  Measure: Assess customer needs and specifications.  Analyze: Examine process options to meet customer requirements.  Design: Develop the process to meet the customer requirements.  Verify: Check the design to ensure that it's meeting customer requirements QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 34.  Define the projects, goals, and deliverables to customers (internal and external). Describe  Measure the current performance of the process. Validate data to make sure it is credible  Analyze and determine the root cause(s) of the defects. Narrow the causal factors to the There are situations where we need to analyze what caused the failure or problem in a project. The fish bone or Ishikawa diagram is one important concept which can help you find the root cause of the problem. Fish bone was conceptualized by Ishikawa, so in honor of its inventor, this concept was named the Ishikawa diagram. Inputs to conduct a fish bone diagram come from discussion and brainstorming with people involved in the project. The following figure shows the structure of the Ishikawa diagram. 34 | P a g e The DMAIC model includes the following five steps: and quantify both the defects and the expected improvements. and set the baselines. vital few.  Improve the process to eliminate defects. Optimize the vital few and their interrelationships.  Control the performance of the process. Lock down the gains. 3. Can you explain the fish bone/Ishikawa diagram? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 35. The main bone is the problem which we need to address to know what caused the failure. For instance, the following fish bone is constructed to find what caused the project failure. To know this cause we have taken four main bones as inputs: Finance, Process, People, and Tools. Variation is the basis of Six Sigma. It defines how many changes are happening in the output of a process. So if a process is improved then this should reduce variations. In Six Sigma we identify variations in the process, control them, and reduce or eliminate defects. 35 | P a g e 4. What are the different kinds of variations used in Six Sigma? There are four basic ways of measuring variations: Mean, Median, Mode, and Range. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 36. The most accurate method of quantifying variation is by using standard deviation. It indicates the degree of variation in a set of measurements or a process by measuring the average spread of data around the mean. It's more complicated than the deviation process discussed in the previous question, but it does give accurate information. Measures are quantitatively unit defined elements, for instance, hours, km, etc. Metrics are basically comprised of more than one measure. For instance, we can have metrics such as km/hr, m/s etc. 36 | P a g e 5. Can you explain standard deviation? Metrics 1. What is meant by measures and metrics? 2. Can you explain how the number of defects is measured? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 37. The number of defects is one of the measures used to measure test effectiveness. One of the side effects of the number of defects is that all bugs are not equal. So it becomes necessary to weight bugs according to their criticality level. If we are using the number of defects as the metric measurement the following are the issues:  The number of bugs that originally existed significantly impacts the number of bugs  All defects are not equal so defects should be numbered with a criticality level to get the DRE is also useful to measure the effectiveness of a particular test such as acceptance, unit, or system testing. The following figure shows defect numbers at various software cycle levels. The 1 indicates that defects are input at the phase and2indicates that these many defects were removed from that particular phase. For instance, in the requirement phase 100 defects were present, but 20 defects are removed from the requirement phase due to a code review. So if 20 defects are removed then 80 defects get carried to the new phase (design) and so on. DRE (Defect Removal Efficiency) is a powerful metric used to measure test effectiveness. From this metric we come to know how many bugs we found from the set of bugs which we could have 37 | P a g e discovered, which in turns gives a wrong measure of the software quality. right software quality measure. 3. Can you explain unit and system test DRE? 4. Can you explain DRE? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 38. found. The following is the formula for calculating DRE. We need two inputs for calculating this metric: the number of bugs found during development and the number of defects detected at the end user.  Severity and distribution of bugs must be taken into account.  Second, how do we confirm when the customer has found all the bugs. This is normally Defect age is also called a phase age or phage. One of the most important things to remember in testing is that the later we find a defect the more it costs to fix it. Defect age and defect spoilage metrics work with the same fundamental, i.e., how late you found the defect. So the first thing we need to define is what is the scale of the defect age according to phases. For instance, the following table defines the scale according to phases. So, for instance, requirement defects, if found in the design phase, have a scale of 1, and the same defect, if propagated until the production phase, goes up to a scale of 4. Once the scale is decided now we can find the defect spoilage. Defect spoilage is defects from the previous phase multiplied by the scale. For instance, in the following figure we have found 8 defects in the design phase from which 4 defects are propagated from the requirement phase. So we multiply the 4 defects with the scale defined in the previous table, so we get the value of 4. In the same fashion we calculate for all the phases. The following is the spoilage formula. 38 | P a g e But the success of DRE depends on several factors. The following are some of them: achieved by looking at the history of the customer. 5. Can you explain defect age and defect spoilage? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 39. This is one of the most effective measures. The number of defects found in a production is recorded. The only issue with this measure is it can have latent and masked defects which can give us the wrong value regarding software quality. Defect seeding is a technique that was developed to estimate the number of defects resident in a piece of software. It's an offline technique and should not be used by everyone. The process is the following: we inject the application with defects and then see if the defect is found or not. So, for instance, if we have injected 100 defects we try to get three values. First how many seeded defects were discovered, how many were not discovered, and how many new defects (unseeded) are discovered. By using defect seeding we can predict the number of defects remaining in the system. Test effectiveness is the measure of the bug-finding ability of our tests. In short, it measures how good the tests were. So effectiveness is the ratio of the measure of bugs found during testing to the total bugs found. Total bugs are the sum of new defects found by the user plus the bugs found 39 | P a g e 6. Can you explain how the number of production defects is measured? 7. Can you explain defect seeding? 8. How do you measure test effectiveness? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 40. Automation is the integration of testing tools into the test environment in such a manner that the test execution, logging, and comparison of results are done with little human intervention. A testing tool is a software application which helps automate the testing process. But the testing tool is not the complete answer for automation. One of the huge mistakes done in testing automation is automating the wrong things during development. Many testers learn the hard way that everything cannot be automated. The best components to automate are repetitive tasks. So some companies first start with manual testing and then see which tests are the most repetitive ones and only those are then automated.  Unstable software: If the software is still under development and undergoing many  Once in a blue moon test scripts: Do not automate test scripts which will be run once in a  Code and document review: Do not try to automate code and document reviews; they will 40 | P a g e in the test. The following figure explains the calculations in a pictorial format. Automated Testing 1. Does automation replace manual testing? As a rule of thumb do not try to automate: changes automation testing will not be that effective. while. just cause trouble. The following figure shows what should not be automated. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 41. All repetitive tasks which are frequently used should be automated. For instance, regression tests are prime candidates for automation because they're typically executed many times. Smoke, load, and performance tests are other examples of repetitive tasks that are suitable for automation. White box testing can also be automated using various unit testing tools. Code coverage can also be a good candidate for automation. Websites have software called a web server installed on the server. The user sends a request to the web server and receives a response. So, for instance, when you type www.google.com the web server senses it and sends you the home page as a response. This happens each time you click on a link, do a submit, etc. So if we want to do load testing you need to just multiply these requests and responses "N" times. This is what an automation tool does. It first captures the request and response and then just multiplies it by "N" times and sends it to the web server, which results in load simulation. So once the tool captures the request and response, we just need to multiply the request and response with the virtual user. Virtual users are logical users which actually simulate the actual physical user by sending in the same request and response. If you want to do load testing with 10,000 users on an application it's practically impossible. But by using the load testing tool you only need to create 1000 virtual users. 41 | P a g e 2. How does load testing work for websites? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 42. Normally an application has to be tested with multiple sets of data. For instance, a simple login screen, depending on the user type, will give different rights. For example, if the user is an admin he will have full rights, while a user will have limited rights and support if he only has read-only support rights. In this scenario the testing steps are the same but with different user ids and passwords. In data-driven testing, inputs to the system are read from data files such as Excel, CSV (comma separated values), ODBC, etc. So the values are read from these sources and then test steps are executed by automated testing. 42 | P a g e 3. Can you explain data-driven testing? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 43. TPA is a technique used to estimate test efforts for black box testing. Inputs for TPA are the counts derived from function points. Software applications are a combination of elementary processes. When elementary processes come together they form a software application. 1. Dynamic elementary Process: The dynamic elementary process moves data from an internal application boundary to an external application boundary or vice-versa. Example: Input data screen where a user inputs data into the application. Data moves from the input screen inside the application. 2. Static elementary Process: Static elementary process which maintains the data of the application either inside the application boundary or in the external application boundary. 43 | P a g e Testing Estimation 1. What are the different Ways of doing Black Box testing? There are five methodologies most frequently used: 1. Top down according to budget 2. WBS (Work Breakdown Structure) 3. Guess and gut feeling 4. Early project data 5. TPA (Test Point Analysis) 2. Can you explain TPA analysis? Below are the features of TPA:  Used to estimate only black box testing.  Require function points as inputs. 3. Can you explain the elementary process? There are two types of elementary processes: QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 44. For example, in a customer maintenance screen maintaining customer data is a static elementary process. The testing estimates derived from function points are actually the estimates for white box testing. So in the following figure the man days are actually the estimates for white box testing of the project. It does not take into account black box testing estimation. 5. Can you explain the various elements of function points FTR, ILF, EIF, EI, EO, EQ, and GSC?  File Type References (FTRs): An FTR is a file or data referenced by a transaction. An FTR should be an ILF or EIF. So count each ILF or EIF read during the process. If the EP is maintained as an ILF then count that as an FTR. So by default you will always have one FTR in any EP.  Internal Logical Files (ILFs): ILFs are logically related data from a user's point of view. They reside in the internal application boundary and are maintained through the elementary process of the application.ILFs can have a maintenance screen but not always.  External Interface Files (EIFs): EIFs reside in the external application boundary. EIFs are used only for reference purposes and are not maintained by internal applications. EIFs are maintained by external applications.  External Input (EI): EIs are dynamic elementary processes in which data is received from the external application boundary. Example: User interaction screens, when data comes from the User Interface to the Internal Application.  External Output (EO): EOs are dynamic elementary processes in which derived data crosses from the internal application boundary to the external application boundary.  External Inquiry (EQ): An EQ is a dynamic elementary process in which result data is retrieved from one or more ILF or EIF. In this EP some input requests have to enter the application boundary. Output results exits the application boundary.  General System Characteristics (GSCs): This section is the most important section. All the previously discussed sections relate only to applications. But there are other things also to be considered while making software, such as are you going to make it an N-Tier application, what's the performance level the user is expecting, etc. These other factors are called GSCs. The first step in FPA is to define the boundary. There are two types of major boundaries: 1. Does it have or will it have any other interface to maintain its data, which was not 2. Does your program have to go through a third party API or layer? In order for your application to interact with the tax department application your code has to interact with the tax department API. 44 | P a g e 4. How do you estimate white box testing? 6. Can you explain an Application boundary? 1. Internal Application Boundary 2. External Application Boundary The external application boundary can be identified using the following litmus test: developed by you?. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 45. 3. The best litmus test is to ask yourself if you have full access to the system. If you have full rights to make changes then it is an internal application boundary, otherwise it is an external application boundary. There are three main elements which determine estimates for black box testing: size, test strategy, and productivity. Using all three elements we can determine the estimate for black box testing for a given project. Let's take a look at these elements. 1. Size: The most important aspect of estimating is definitely the size of the project. The size of a project is mainly defined by the number of function points. But a function point fails or pays the least attention to the following factors: 1. Complexity: Complexity defines how many conditions exist in function points identified during a project. More conditions means more test cases which means more testing 45 | P a g e 7. Can you explain how TPA works? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 46. 2. Interfacing: How much does one function affect the other part of the system? If a function is modified then accordingly the other systems have to be tested as one function always impacts another. 3. Uniformity: How reusable is the application? It is important to consider how many similar structured functions exist in the system. It is important to consider the extent to which the system allows testing with slight modifications. 2. Test strategy: Every project has certain requirements. The importance of all these requirements also affects testing estimates. Any requirement importance is from two perspectives: one is the user importance and the other is the user usage. Depending on these two characteristics a requirement rating can be generated and a strategy can be chalked out accordingly, which also means that estimates vary accordingly. 46 | P a g e estimates. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 47. 3. Productivity: This is one more important aspect to be considered while estimating black 1. First Count ILF, EIF, EI, EQ, RET, DET, FTR and use the rating tables. After you have 2. Put rating values 0 to 5 to all 14 GSC. Adding total of all 14 GSC to come out with total 3. Finally, make the calculation of adjusted function point. Formula: Total function point = 4. Make estimation how many function points you will do per day. This is also called as "Performance factor".On basis of performance factor, you can calculate Man/Days. Function points are a unit measure for software much like an hour is to measuring time, miles are to measuring distance or Celsius is to measuring temperature. Function Points are an ordinal measure much like other measures such as kilometers, Fahrenheit, hours, so on and so forth. This approach computes the total function points (FP) value for the project, by totaling the number of external user inputs, inquiries, outputs, and master files, and then applying the following weights: inputs (4), outputs (5), inquiries (4), and master files (10). Each FP contributor ca n be adjusted within a range of +/-35% for a specific project complexity. 47 | P a g e box testing. Productivity depends on many aspects. 8. Can you explain steps in function points? Below are the steps in function points: counted all the elements you will get the unadjusted function points. VAF. Formula for VAF = 0.65 + (sum of all GSC factor/100). VAF * Unadjusted function point. 9. Can you explain function points? Data Structures QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 48. A data structure is a way of organizing data that considers not only the items stored, but also their relationship to each other. Advance knowledge about the relationship between data items allows designing of efficient algorithms for the manipulation of data. 3. What are the major data structures used in the following areas : RDBMS, Network data model and Hierarchical data model. 4. If you are using C language to implement the heterogeneous linked list, what pointer type will you use? The heterogeneous linked list contains different data types in its nodes and we need a link, pointer to connect them. It is not possible to use ordinary pointers for this. So we go for void pointer. Void pointer is capable of storing pointer to any type as it is a generic pointer type. Stack. Because of its LIFO (Last In First Out) property it remembers its 'caller' so knows whom to return when the function has to return. Recursion makes use of system stack for storing the return addresses of the function calls. Every recursive function has its equivalent iterative (non-recursive) function. Even when such equivalent iterative procedures are written, explicit stack is to be used. 7. What are the notations used in Evaluation of Arithmetic Expressions using prefix and postfix forms? 8. Convert the expression ((A + B) * C - (D - E) ^ (F + G)) to equivalent Prefix and Postfix notations. 48 | P a g e 1. What is data structure? 2. List out the areas in which data structures are applied extensively? 1. Compiler Design, 2. Operating System, 3. Database Management System, 4. Statistical analysis package, 5. Numerical Analysis, 6. Graphics, 7. Artificial Intelligence, 8. Simulation 1. RDBMS = Array (i.e. Array of structures) 2. Network data model = Graph 3. Hierarchical data model = Trees 5. Minimum number of queues needed to implement the priority queue? Two. One queue is used for actual storing of data and another for storing priorities. 6. What is the data structures used to perform recursion? Polish and Reverse Polish notations. QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 49. 9. Sorting is not possible by using which of the following methods? (Insertion, Selection, Exchange, Deletion) Sorting is not possible in Deletion. Using insertion we can perform insertion sort, using selection we can perform selection sort, using exchange we can perform the bubble sort (and other similar sorting methods). But no sorting method can be done just using deletion. 13. In tree construction which is the suitable efficient data structure? (Array, Linked list, Stack, Queue) 16. What is the bucket size, when the overlapping and collision occur at same time? One. If there is only one entry possible in the bucket, when the collision occurs, there is no way to accommodate the colliding value. This results in the overlapping of values. 17. Classify the Hashing Functions based on the various methods by which the key value is found. 49 | P a g e 1. Prefix Notation: - * +ABC ^ - DE + FG 2. Postfix Notation: AB + C * DE - FG + ^ - 10. What are the methods available in storing sequential files ? 1. Straight merging, 2. Natural merging, 3. Polyphase sort, 4. Distribution of Initial runs. 11. List out few of the Application of tree data-structure? 1. The manipulation of Arithmetic expression, 2. Symbol Table construction, 3. Syntax analysis. 12. List out few of the applications that make use of Multilinked Structures? 1. Sparse matrix, 2. Index generation. Linked list is the suitable efficient data structure. 14. What is the type of the algorithm used in solving the 8 Queens problem? Backtracking. 15. In an AVL tree, at what condition the balancing is to be done? If the 'pivotal value' (or the 'Height factor') is greater than 1 or less than -1. 1. Direct method, 2. Subtraction method, QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 50. 18. What are the types of Collision Resolution Techniques and the methods used in each of the type? 1. Open addressing (closed hashing), The methods used include: Overflow block. 2. Closed addressing (open hashing), The methods used include: Linked list, Binary tree. B+ tree. Because in B+ tree, all the data is stored only in leaf nodes, that makes searching easier. This corresponds to the records that shall be stored in leaf nodes. A spanning tree is a tree associated with a network. All the nodes of the graph appear on the tree once. A minimum spanning tree is a spanning tree organized so that the total edge weight between nodes is minimized. 21. Does the minimum spanning tree of a graph give the shortest distance between any 2 specified nodes? No. The Minimal spanning tree assures that the total weight of the tree is kept at its minimum. But it doesn't mean that the distance between any two nodes involved in the minimum-spanning tree is minimum. A local block is any portion of a C program that is enclosed by the left brace ({) and the right brace (}). A C function contains left and right braces, and therefore anything between the two braces is contained in a local block. An if statement or a switch statement can also contain braces, so the portion of code between these two braces would be considered a local block. 50 | P a g e 3. Modulo-Division method, 4. Digit-Extraction method, 5. Mid-Square method, 6. Folding method, 7. Pseudo-random method. 19. In RDBMS, what is the efficient data structure used in the internal storage representation? 20. What is a spanning Tree? 22. Which is the simplest file structure? (Sequential, Indexed, Random) Sequential is the simplest file structure. 23. Whether Linked List is linear or Non-linear data structure? According to Access strategies Linked list is a linear one. According to Storage Linked List is a Non-linear one. The C Language Basics 1. What is a local block? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 51. Additionally, you might want to create your own local block without the aid of a C function or keyword construct. This is perfectly legal. Variables can be declared within local blocks, but they must be declared only at the beginning of a local block. Variables declared in this manner are visible only within the local block. Duplicate variable names declared within a local block take precedence over variables with the same name declared outside the local block. Here is an example of a program that uses local blocks: Notice that as each test_var was defined, it took precedence over the previously defined test_var. Also notice that when the if statement local block had ended, the program had reentered the scope of the originaltest_var, and its value was 10. 51 | P a g e #include <stdio.h> void main(void); void main() { /* Begin local block for function main() */ int test_var = 10; printf("Test variable before the if statement: %dn", test_var); if (test_var > 5) { /* Begin local block for "if" statement */ int test_var = 5; printf("Test variable within the if statement: %dn", test_var); { /* Begin independent local block (not tied to any function or keyword) */ int test_var = 0; printf( "Test variable within the independent local block:%dn", test_var); } /* End independent local block */ } /* End local block for "if" statement */ printf("Test variable after the if statement: %dn", test_var); } /* End local block for function main() */ This example program produces the following output: Test variable before the if statement: 10 Test variable within the if statement: 5 Test variable within the independent local block: 0 Test variable after the if statement: 10 2. Should variables be stored in local blocks? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 52. The use of local blocks for storing variables is unusual and therefore should be avoided, with only rare exceptions. One of these exceptions would be for debugging purposes, when you might want to declare a local instance of a global variable to test within your function. You also might want to use a local block when you want to make your program more readable in the current context. Sometimes having the variable declared closer to where it is used makes your program more readable. However, well-written programs usually do not have to resort to declaring variables in this manner, and you should avoid using local blocks. A switch statement is generally best to use when you have more than two conditional expressions based on a single variable of numeric type. For instance, rather than the code Notice that for this method to work, the conditional expression must be based on a variable of numeric type in order to use the switch statement. Also, the conditional expression must be based on a single variable. For instance, even though the following if statement contains more than two conditions, it is not a candidate for using a switch statement because it is based on string comparisons and not numeric comparisons: 52 | P a g e 3. When is a switch statement better than multiple if statements? if (x == 1) printf("x is equal to one.n"); else if (x == 2) printf("x is equal to two.n"); else if (x == 3) printf("x is equal to three.n"); else printf("x is not equal to one, two, or three.n"); the following code is easier to read and maintain: switch (x) { case 1: printf("x is equal to one.n"); break; case 2: printf("x is equal to two.n"); break; case 3: printf("x is equal to three.n"); break; default: printf("x is not equal to one, two, or three.n"); break; } char* name = "Lupto"; if (!stricmp(name, "Isaac")) printf("Your name means 'Laughter'.n"); else if (!stricmp(name, "Amy")) printf("Your name means 'Beloved'.n "); else if (!stricmp(name, "Lloyd")) QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 53. No, but it is not a bad idea to put default statements in switch statements for error- or logic-checking Consider, however, what would happen if an unknown character code were passed to this switch statement. The program would not print anything. It would be a good idea, therefore, to insert a default case where this condition would be taken care of: Additionally, default cases come in handy for logic checking. For instance, if your switch statement handled a fixed number of conditions and you considered any value outside those conditions to be a logic error, you could insert a default case which would flag that condition. Consider the following example: 53 | P a g e printf("Your name means 'Mysterious'.n "); else printf("I haven't a clue as to what your name means.n"); 4. Is a default case necessary in a switch statement? purposes. For instance, the following switch statement is perfectly normal: switch (char_code) { case 'Y': case 'y': printf("You answered YES!n"); break; case 'N': case 'n': printf("You answered NO!n"); break; } ... default: printf("Unknown response: %dn", char_code); break; ... void move_cursor(int direction) { switch (direction) { case UP: cursor_up(); break; case DOWN: cursor_down(); break; case LEFT: cursor_left(); break; case RIGHT: cursor_right(); break; default: printf("Logic error on line number %ld!!!n", __LINE__); QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 54. Even though the last case of a switch statement does not require a break statement at the end, you should addbreak statements to all cases of the switch statement, including the last case. You should do so primarily because your program has a strong chance of being maintained by someone other than you who might add cases but neglect to notice that the last case has no break statement. This oversight would cause what would formerly be the last case statement to "fall through" to the new statements added to the bottom of the switch statement. Putting a break after each case statement would prevent this possible mishap and make your program more "bulletproof." Besides, most of today's optimizing compilers will optimize out the last break, so there will be no performance degradation if you add it. The comma operator is commonly used to separate variable declarations, function arguments, and expressions, as well as the elements of a for statement. Look closely at the following program, which shows some of the many ways a comma can be used: 54 | P a g e break; } } 5. Can the last case of a switch statement skip including the break? 6. Other than in a for statement, when is the comma operator used? #include <stdio.h> #include <stdlib.h> void main(void); void main() { /* Here, the comma operator is used to separate three variable declarations. */ int i, j, k; /* Notice how you can use the comma operator to perform multiple initializations on the same line. */ i = 0, j = 1, k = 2; printf("i = %d, j = %d, k = %dn", i, j, k); /* Here, the comma operator is used to execute three expressions in one line: assign k to i, increment j, and increment k. The value that i receives is always the rightmost expression. */ i = (j++, k++); printf("i = %d, j = %d, k = %dn", i, j, k); /* Here, the while statement uses the comma operator to assign the value of i as well as test it. */ while (i = (rand() % 100), i != 50) printf("i is %d, trying again...n", i); printf("nGuess what? i is 50!n"); } Notice the line that reads QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 55. 1. Assigns the value of k to i. This happens because the left value (lvalue) always evaluates to the rightmost argument. In this case, it evaluates to k. Notice that it does not evaluate to k++, because k++ is a postfix incremental expression, and k is not incremented until the assignment of k to i is made. If the expression had read ++k, the value of ++k would be assigned to i because it is a prefix incremental expression, and it is incremented before the assignment is made. Here, the comma operator separates two expressions, each of which is evaluated for each iteration of the whilestatement. The first expression, to the left of the comma, assigns i to a random number from 0 to 99. The second expression, which is more commonly found in a while statement, is a conditional expression that tests to see whether i is not equal to 50. For each iteration of the while statement, i is assigned a new random number, and the value of i is checked to see that it is not 50. Eventually, i is randomly assigned the value 50, and the while statement terminates. Generally, loops are dependent on one or more variables. Your program can check those variables outside the loop to ensure that the loop executed properly. For instance, consider the following example: 55 | P a g e i = (j++, k++); This line actually performs three actions at once. These are the three actions, in order: 2. Increments j. 3. Increments k. Also, notice the strange-looking while statement: while (i = (rand() % 100), i != 50) printf("i is %d, trying again...n"); 7. How can you tell whether a loop ended prematurely? #define REQUESTED_BLOCKS 512 int x; char* cp[REQUESTED_BLOCKS]; /* Attempt (in vain, I must add...) to allocate 512 10KB blocks in memory. */ for (x=0; x< REQUESTED_BLOCKS; x++) { cp[x] = (char*) malloc(10000, 1); if (cp[x] == (char*) NULL) break; } /* If x is less than REQUESTED_BLOCKS, the loop has ended prematurely. */ if (x < REQUESTED_BLOCKS) printf("Bummer! My loop ended prematurely!n"); QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 56. Notice that for the loop to execute successfully, it would have had to iterate through 512 times. Immediately following the loop, this condition is tested to see whether the loop ended prematurely. If the variable x is anything less than 512, some error has occurred. A goto statement implements a local jump of program execution, and the longjmp() and setjmp() functions implement a nonlocal, or far, jump of program execution. Generally, a jump in execution of any kind should be avoided because it is not considered good programming practice to use such statements as goto and longjmpin your program. A goto statement simply bypasses code in your program and jumps to a predefined position. To use the gotostatement, you give it a labeled position to jump to. This predefined position must be within the same function. You cannot implement gotos between functions. Here is an example of a goto statement: This example could have been written much better, avoiding the use of a goto statement. Here is an example of an improved implementation: As previously mentioned, the longjmp() and setjmp() functions implement a nonlocal goto. When your program calls setjmp(), the current state of your program is saved in a structure of type jmp_buf. Later, your program can call the longjmp() function to restore the program's state 56 | P a g e 8. What is the difference between goto and long jmp( ) and setjmp()? void bad_programmers_function(void) { int x; printf("Excuse me while I count to 5000...n"); x = 1; while (1) { printf("%dn", x); if (x == 5000) goto all_done; else x = x + 1; } all_done: printf("Whew! That wasn't so bad, was it?n"); } void better_function(void) { int x; printf("Excuse me while I count to 5000...n"); for (x=1; x<=5000; x++) printf("%dn", x); printf("Whew! That wasn't so bad, was it?n"); } QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 57. as it was when you called setjmp(). Unlike the goto statement, the longjmp() and setjmp() functions do not need to be implemented in the same function. However, there is a major drawback to using these functions: your program, when restored to its previously saved state, will lose its references to any dynamically allocated memory between the longjmp() and thesetjmp(). This means you will waste memory for every malloc() or calloc() you have implemented between your longjmp() and setjmp(), and your program will be horribly inefficient. It is highly recommended that you avoid using functions such as longjmp() and setjmp() because they, like the goto statement, are quite often an indication of poor programming practice. An lvalue is an expression to which a value can be assigned. The lvalue expression is located on the left side of an assignment statement, whereas an rvalue is located on the right side of an assignment statement. Each assignment statement must have an lvalue and an rvalue. The lvalue expression must reference a storable variable in memory. It cannot be a constant. For instance, the following lines show a few examples of lvalues: 57 | P a g e Here is an example of the longjmp() and setjmp() functions: #include <stdio.h> #include <setjmp.h> jmp_buf saved_state; void main(void); void call_longjmp(void); void main(void) { int ret_code; printf("The current state of the program is being saved...n"); ret_code = setjmp(saved_state); if (ret_code == 1) { printf("The longjmp function has been called.n"); printf("The program's previous state has been restored.n"); exit(0); } printf("I am about to call longjmp andn"); printf("return to the previous program state...n"); call_longjmp(); } void call_longjmp(void) { longjmp(saved_state, 1); } 9. What is an lvalue? int x; int* p_int; x = 1; QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 58. The variable x is an integer, which is a storable location in memory. Therefore, the statement x = 1 qualifies xto be an lvalue. Notice the second assignment statement, *p_int = 5. By using the * modifier to reference the area of memory that p_int points to, *p_int is qualified as an lvalue. In contrast, here are a few examples of what would not be considered lvalues: In both statements, the left side of the statement evaluates to a constant value that ca nnot be changed because constants do not represent storable locations in memory. Therefore, these two assignment statements do not contain lvalues and will be flagged by your compiler as errors. Is an array an expression to which we can assign a value? The answer to this question is no, because an array is composed of several separate array elements that cannot be treated as a whole for assignment purposes. The following statement is therefore illegal: You could, however, use a for loop to iterate through each element of the array and assign values individually, such as in this example: Additionally, you might want to copy the whole array all at once. You can do so using a library function such as the memcpy() function, which is shown here: It should be noted here that unlike arrays, structures can be treated as lvalues. Thus, you can assign one structure variable to another structure variable of the same type, such as this: 58 | P a g e *p_int = 5; #define CONST_VAL 10 int x; /* example 1 */ 1 = x; /* example 2 */ CONST_VAL = 5; 10. Can an array be an lvalue? int x[5], y[5]; x = y; int i; int x[5]; int y[5]; ... for (i=0; i<5; i++) x[i] = y[i] ... memcpy(x, y, sizeof(y)); QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 59. In the preceding example, the entire contents of the my_name structure were copied into the your_namestructure. This is essentially the same as the following line: rvalue can be defined as an expression that can be assigned to an lvalue. The rvalue appears on the right side of an assignment statement. An assignment statement must have both an lvalue and an rvalue. Therefore, the following statement would not compile because it is missing an rvalue: If the function had returned an integer, it would be considered an rvalue because it evaluates into something that the lvalue, x, can store. The simple answer to this question is neither. The C language does not always evaluate left -to-right or right-to-left. Generally, function calls are evaluated first, followed by complex expressions Additionally, most of today's popular C compilers often rearrange the order in which the expression is evaluated in order to get better optimized code. You therefore should always implicitly define your operator precedence by using parentheses. 59 | P a g e typedef struct t_name { char last_name[25]; char first_name[15]; char middle_init[2]; } NAME; ... NAME my_name, your_name; ... your_name = my_name; ... memcpy(your_name, my_name, sizeof(your_name)); 11. What is an rvalue? Unlike an lvalue, an rvalue can be a constant or an expression, as shown here: int x, y; x = 1; /* 1 is an rvalue; x is an lvalue */ y = (x + 1); /* (x + 1) is an rvalue; y is an lvalue */ int x; x = void_function_call() /* the function void_function_call() returns nothing */ 12. Is left-to-right or right-to-left order guaranteed for operator precedence? and then simple expressions. For example, consider the following expression: a = b + c/d / function_call() * 5 QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 60. The way this expression is to be evaluated is totally ambiguous, and you probably will not get the results you want. Instead, try writing it by using implicit operator precedence: Using this method, you can be assured that your expression will be evaluated properly and that the compiler will not rearrange operators for optimization purposes. The ++ operator is called the increment operator. When the operator is placed before the variable (++var), the variable is incremented by 1 before it is used in the expression. When the operator is placed after the variable (var++), the expression is evaluated, and then the variable is incremented by 1. The same holds true for the decrement operator (--). When the operator is placed before the variable, you are said to have a prefix operation. When the operator is placed after the variable, you are said to have a postfix operation. In this example, postfix incrementation is used, and x is not incremented until after the evaluation of the expression is done. Therefore, y evaluates to 1 times 5, or 5. After the evaluation, x is incremented to 2. This example is the same as the first one, except that this example uses prefix incrementation rather than postfix. Therefore, x is incremented before the expression is evaluated, making it 2. Hence, y evaluates to 2 times 5, or 10. The modulus operator (%) gives the remainder of two divided numbers. For instance, consider the following portion of code: If x were an integer, the resulting value of x would be 2. However, consider what would happen if you were to apply the modulus operator to the same equation: 60 | P a g e a = b + (((c/d) / function_call()) * 5) 13. What is the difference between ++var and var++? For instance, consider the following example of postfix incrementation: int x, y; x = 1; y = (x++ * 5); Now look at an example using prefix incrementation: int x, y; x = 1; y = (++x * 5); 14. What does the modulus operator do? x = 15/7 QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com
  • 61. The result of this expression would be the remainder of 15 divided by 7, or 1. This is to say that 15 divided by 7 is 2 with a remainder of 1. The modulus operator is commonly used to determine whether one number is evenly divisible into another. For instance, if you wanted to print every third letter of the alphabet, you would use the following code: The preceding example would output the string "cfilorux", which represents every third letter in the alphabet. Relational Data Base Management Systems (RDBMS) are database management systems that maintain data records and indices in tables. Relationships may be created and maintained across and among the data and tables. In a relational database, relationships between data items are expressed by means of tables. Interdependencies among these tables are expressed by data values rather than by pointers. This allows a high degree of data independence. An RDBMS has the capability to recombine the data items from different files, providing powerful tools for data usage. Database normalization is a data design and organization process applied to data structures based on rules that help building relational databases. In relational database design, the process of organizing data to minimize redundancy is called normalization. Normalization usually involves dividing a database into two or more tables and defining relationships between the tables. The objective is to isolate data so that additions, deletions, and modifications of a field can be made in just one table and then propagated through the rest of the database via the defined relationships. 61 | P a g e x = 15%7 int x; for (x=1; x<=26; x++) if ((x%3) == 0) printf("%c", x+64); SQL Server General Questions 1. What is RDBMS? 2. What are the properties of the Relational tables? Relational tables have six properties: 1. Values are atomic. 2. Column values are of the same kind. 3. Each row is unique. 4. The sequence of columns is insignificant. 5. The sequence of rows is insignificant. 6. Each column must have a unique name. 3. What is Normalization? 4. What is De-normalization? QA Keval Shah Site: shahkeval.wordpress.com +919624928454 Email ID: keval241288@gmail.com