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Adrian Gonzalez
President, Adelante SCM
adrian@adelantescm.com
Is	your	Logistics	Visibility	and	Collaboration	
Strategy	Ready	for	2016	and	Beyond?		
Elemica Executive Luncheon
June 21, 2016
First	Supply	Chain	Analyst	Report	
Author Unknown,
Written in Cuneiform, c. 3200 BCE
What does it say?
If	the	advice	is	5200+	years	old…		
“Supply	chain	visibility	
and	collabora4on	are	
cri4cal	for	success…”	
…why are we still talking about it?
How	most	companies	still	work	today	
!  Each	func)on	
driven	by	its	
own	metrics	
!  Coopera)on	vs.	
Collabora)on		
Logistics
Manufacturing
Demand
Planning
Procurement
Image source: https://www.workintelligent.ly/workstyle/culture/2014-4-15-organizational-culture-silos/
Which function is the center of your supply chain universe,
the one everyone else revolves around?
Software	mirrors	organizational	structures	
!  Each	app	focused	
on	maximizing	
performance	of	
single	func)on	
!  Data	sharing	vs.	
intelligence	sharing	
WMS	
TMS	
Labor	
Mgmt	
Demand	
Planning
Collaborate?	Sure,	Except	I	Don’t	Trust	You	
33%
Almost two-thirds of the poll respondents said
“you can’t be too careful” in dealing with people
Is that what you’re thinking when you’re sitting
across from a supplier, customer, or other trading
partner? Are they thinking the same thing about you?
Percent of respondents who say
most people can be trusted
Source: http://ap-gfkpoll.com/featured/our-latest-poll-findings-24
Why	are	we	still	talking	about	it?	
No ‘silver bullet’ solution It’s a moving target
Why	does	it	matter?	
Keeping	
pace	
with	
rapid	
pace	of	
change	
Keeping	
pace	with	
the	rapid	
pace	of	
change	
!  Same-day	Delivery	
!  Smaller,	more	frequent	shipments	
!  Omni-channel	distribu)on	
!  Narrower	)me	windows	
!  Capacity	constraints	
!  Mul)-mode,	mul)-geography	
!  Regula)ons	(e.g.,	HOS,	Food	Safety)	
!  Technology	(Drones,	Driverless	Trucks)	
#1 Challenge for
Supply Chain Execs
Getting	that	“Swing”	in	Supply	Chain	
“When	you	get	the	rhythm	in	an	eight,	it’s	pure	
pleasure	to	be	in	it.	It’s	not	hard	work	when	the	
rhythm	comes	–	that	‘swing’	as	[rowers]	call	it.	
I’ve	heard	men	shriek	out	with	delight	when	
that	swing	comes	in	an	eight;	it’s	a	thing	they’ll	
never	forget	as	long	as	they	live”		
									–	George	Yeoman	Pocock	from	The	Boys	in	the	Boat
The	First	Steps	to	Improve	SC		Visibility	
!  Iden4fy	and	document	the	root	causes	of	poor	supply	chain	visibility.	The	root	causes	
generally	fall	into	three	categories:	IT	issues	(e.g.,	lack	of	data	capture	systems	or	soware,	poor	
integra)on	of	systems);	People	issues	(e.g.,	poor	training);	and	Process	issues	(e.g.,	no	metrics,	
operate	in	func)onal	silos).	Simply	put,	if	you	don’t	understand	the	root	causes	of	poor	supply	
chain	visibility,	you	won’t	know	what	correc)ve	ac)ons	to	take.	
!  Quan4fy	the	financial	impact	of	poor	supply	chain	visibility.	We	all	know	that	poor	
supply	chain	visibility	results	in	lost	sales	(out-of	stocks),	higher	transporta)on	costs	(expedited	
shipments),	excess	inventory,	and	reduced	customer	sa)sfac)on	(among	other	nega)ve	
consequences).	Pu]ng	a	dollar	figure	on	poor	supply	chain	visibility,	and	how	the	costs	break	
down,	not	only	helps	you	gain	upper	management	support	to	take	correc)ve	ac)ons,	but	also	
helps	you	to	priori)ze	those	ac)ons.	
!  Enlist	internal	and	external	stakeholders	to	develop	and	execute	solu4ons.	
To	paraphrase	a	popular	saying,	it	takes	a	village	to	achieve	and	maintain	high	levels	of	supply	
chain	visibility.	Assemble	a	team	of	internal	and	external	stakeholders	and	provide	them	with	a	
clear	and	measurable	mission	to	improve	supply	chain	visibility	--	and	also	provide	them	with	the	
necessary	support,	in	terms	of	technology,	resources,	and	decision-making	authority	to	
accomplish	that	mission.
Break	Down	Functional	Silos	
!  Don’t	confuse	Coopera)on	with	Collabora)on	
!  Leaders	with	x-func)onal	responsibility–	e.g.,	Chief	Supply	Chain	Officer	
!  Develop	a	strategic	planning	and	management	system,	such	as	the	balanced	
scorecard,	that	aligns	“business	ac)vi)es	to	the	vision	and	strategy	of	the	
organiza)on,	improves	internal	and	external	communica)ons,	and	monitors	
organiza)on	performance	against	strategic	goals.”
Change	Mindset	on	Business	Relationships	
“In	today’s	rapidly	evolving	world,	business	
rela)onships	based	on	an	outdated	‘win-lose’	
mentality	won’t	withstand	a	market	that	
demands	constant	change	and	adapta)on.	
“Only	by	focusing	on	‘win-win’	rela)onships	
can	companies	drive	innova)on	and	increase	
their	compe))ve	edge.”
Think	Beyond	ERP	
Leading	companies	have	made	two	important	realiza)ons:		
!  Their	ERP	system,	which	was	originally	designed	for	inside-the-
four-walls	business	processes	and	for	companies	that	were	more	
ver)cally	integrated	than	they	are	today,	is	not	the	best	plaaorm	
for	cross-company	communica)on	and	collabora)on.	
!  Business-to-Business	(B2B)	connec)vity	--	that	is,	crea)ng	and	
managing	thousands	of	one-to-one	connec)ons	with	their	trading	
partners,	typically	using	outdated	technology	like	Electronic	Data	
Interchange	(EDI)	--	is	not	a	core	competency.
Supply	Chain	Operating	Networks:		
A	Platform	for	Companies	of	Tomorrow
Quantifying	the	Value	of	SCONs	
!  Network-based	BI	and	Analy)cs:	How	are	we	doing	compared	to	
peers/market?		
!  Excep)on	Management:	iden)fy	and	resolve	excep)ons	faster	and	
more	effec)vely		
!  Risk	Management:	gain	more	)mely	and	insighaul	insights	about	
emerging	risks	and	events	
!  Innova)on:	Generate	more	—	and	beher	—	ideas	for	improving	
supply	chain	processes	and	solving	exis)ng	problems	by	tapping	the	
collec)ve	insights,	knowledge,	and	exper)se	of	employees	and	
partners	across	the	supply	chain	
… beyond the usual metrics
Key	Takeaways	
!  Aer	5200+	years,	the	)me	has	come	to	“walk	the	talk”	on	
supply	chain	visibility	and	collabora)on.	
!  Yes,	it’s	hard	to	do	–	there	are	no	silver	bullets	and	the	target	
keeps	moving.	
!  Iden)fy	root	causes	of	poor	supply	chain	visibility,	quan)fy	the	
impact	in	dollar	terms,	enlist	internal	+	external	stakeholders	
!  Don’t	confuse	coopera)on	with	collabora)on.	Align	goals,	
metrics,	and	resources	across	func)onal	groups.	
!  Think	beyond	ERP.	You	will	find	innova)on	at	the	intersec)on	
of	soware,	B2B	connec)vity,	and	social	networking	(SCON)
Thank	You!	
Adrian Gonzalez
President
Adelante SCM
adrian@adelantescm.com
www.talkinglogistics.com

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Is your Logistics Visibility and Collaboration Strategy Ready for 2016 and Beyond?