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Top 5 Do’s and Don’ts for App Retargeting
● - 30 Minutes
● - Ask questions at any time via this panel -->
● - Q&A at the end
● - Recording & slides via Email
Housekeeping
Top 5 Do’s and Don’ts for App Retargeting
Agenda
1. Introduction
2. Do’s and Don’ts from the network’s POV
3. Do’s and Don’ts from the attribution provider’s POV
4. Q&A
22,000+
Integrated
SDKs
#1
200+ Billion 1k+
190+
employees
7 Petabytes
Monthly
Traffic
iOS
Attribution SDK*
Integrated
Partners
Data Points
Tracked Monthly
* Source http://mightysignal.com/top-ios-sdks?tag-24
Top 5 Do’s and Don’ts for App Retargeting
Who We Are
● Founded in 2014, HQ in Berlin
○ Additional Offices in:
■ San Francisco
■ New York
■ Tokyo
■ Singapore
Top 5 Do’s and Don’ts for App Retargeting
How Does It Work?
App
Publisher
Re-Engagement
Supply Partner
Our Eco System
Top 5 Do’s and Don’ts for App Retargeting
DO Consider Your Retargeting Goals
Top
Funnel
Mid
Funnel
Lower
Funnel
Increase
LTV
Increase
purchases
Increase
subscriptions /
trials
Convert
engaged
non-purchasers
to purchasers
Increase
MAU
Activate non
purchasers
Top 5 Do’s and Don’ts for App Retargeting
DO Consider Your Retargeting Goals
The Point of Churn:
When are users losing interest?
Attribution Windows:
What do I attribute to retargeting?
User Flow from Ad to App:
Will deeplinks be available?
Goals:
What is my primary goal for retargeting?
→Do not ignore reengagement metrics!
App Open
Initial Activity
Purchase
Consideration
Add to Cart
Purchase
New Offers
First-Time Buyers
Previous Buyers
Top 5 Do’s and Don’ts for App Retargeting
DO Consider the Value Proposition for your User
728x90
1
2
3
4
1 Brand name must be visible
2 More detailed CTAs
3 Images directly related to the app
4 Short and catchy messages
Good Example Bad Example
Small brand name, colors don’t fit brand identity
Generic CTA
Message too long and not readable
2
1
3
1
2
3
Top 5 Do’s and Don’ts for App Retargeting
DO Consider the Value Proposition for your User
Top 5 Do’s and Don’ts for App Retargeting
Ecommerce Client Example:
Client: e-commerce app running
campaigns in multiple geos
Goal: Return on Ad Spend (ROAS)
Results: ROAS increased significantly
on Day 7 vs. Day 1 – and continued to
increase by Day 30.
1, 7, 15, and 30 Day ROAS Cohorts…
DO Give It Time
Top 5 Do’s and Don’ts for App Retargeting
DON’T Rely On UA Insights
These users abandoned your app for a
reason.
The CTR is 2x lower for UA banners when
used in a retargeting context.
Remerge will find your users where they
convert. Contextual UA insights won’t be able
to speak to this.
Top 5 Do’s and Don’ts for App Retargeting
DON’T Wait!
It‘s 7x more cost-efficient to sell
to an existing customer than to win
a new one.
58% of users churn within the first
30 days.
If a user doesn’t return after 7
days, there is a 60% chance they
never will.
Top 5 Do’s and Don’ts for App Retargeting
What is reattribution?
Top 5 Do’s and Don’ts for App Retargeting
Optimize your Settings
● Inactivity window
● Tracker-level customization
● Instant reattribution
Top 5 Do’s and Don’ts for App Retargeting
Deep Linking
● &deeplink=myapp://coupon
● Universal Linking
● Cross Platform Links
Top 5 Do’s and Don’ts for App Retargeting
Cohort Analysis
Where in the user funnel should you be reengaging users?
Top 5 Do’s and Don’ts for App Retargeting
Audience Builder
Who is your target audience?
Top 5 Do’s and Don’ts for App Retargeting
Audience Builder
● A/B Testing
● Benchmarking Networks
● No user overlap
Top 5 Do’s and Don’ts for App Retargeting
UA vs Retargeting
Dynamic
First
Top 5 Do’s and Don’ts for App Retargeting
Q&A
Margaret Johnson
Director of Account Management
Remerge
Pallavi Kuntamukkala
Technical Account Manager
Adjust

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Top 5 Do's and Don'ts for App Retargeting

  • 1.
  • 2. Top 5 Do’s and Don’ts for App Retargeting ● - 30 Minutes ● - Ask questions at any time via this panel --> ● - Q&A at the end ● - Recording & slides via Email Housekeeping
  • 3. Top 5 Do’s and Don’ts for App Retargeting Agenda 1. Introduction 2. Do’s and Don’ts from the network’s POV 3. Do’s and Don’ts from the attribution provider’s POV 4. Q&A
  • 4. 22,000+ Integrated SDKs #1 200+ Billion 1k+ 190+ employees 7 Petabytes Monthly Traffic iOS Attribution SDK* Integrated Partners Data Points Tracked Monthly * Source http://mightysignal.com/top-ios-sdks?tag-24
  • 5. Top 5 Do’s and Don’ts for App Retargeting Who We Are ● Founded in 2014, HQ in Berlin ○ Additional Offices in: ■ San Francisco ■ New York ■ Tokyo ■ Singapore
  • 6. Top 5 Do’s and Don’ts for App Retargeting How Does It Work? App Publisher Re-Engagement Supply Partner Our Eco System
  • 7. Top 5 Do’s and Don’ts for App Retargeting DO Consider Your Retargeting Goals Top Funnel Mid Funnel Lower Funnel Increase LTV Increase purchases Increase subscriptions / trials Convert engaged non-purchasers to purchasers Increase MAU Activate non purchasers
  • 8. Top 5 Do’s and Don’ts for App Retargeting DO Consider Your Retargeting Goals The Point of Churn: When are users losing interest? Attribution Windows: What do I attribute to retargeting? User Flow from Ad to App: Will deeplinks be available? Goals: What is my primary goal for retargeting? →Do not ignore reengagement metrics! App Open Initial Activity Purchase Consideration Add to Cart Purchase New Offers First-Time Buyers Previous Buyers
  • 9. Top 5 Do’s and Don’ts for App Retargeting DO Consider the Value Proposition for your User 728x90 1 2 3 4 1 Brand name must be visible 2 More detailed CTAs 3 Images directly related to the app 4 Short and catchy messages Good Example Bad Example Small brand name, colors don’t fit brand identity Generic CTA Message too long and not readable 2 1 3 1 2 3
  • 10. Top 5 Do’s and Don’ts for App Retargeting DO Consider the Value Proposition for your User
  • 11. Top 5 Do’s and Don’ts for App Retargeting Ecommerce Client Example: Client: e-commerce app running campaigns in multiple geos Goal: Return on Ad Spend (ROAS) Results: ROAS increased significantly on Day 7 vs. Day 1 – and continued to increase by Day 30. 1, 7, 15, and 30 Day ROAS Cohorts… DO Give It Time
  • 12. Top 5 Do’s and Don’ts for App Retargeting DON’T Rely On UA Insights These users abandoned your app for a reason. The CTR is 2x lower for UA banners when used in a retargeting context. Remerge will find your users where they convert. Contextual UA insights won’t be able to speak to this.
  • 13. Top 5 Do’s and Don’ts for App Retargeting DON’T Wait! It‘s 7x more cost-efficient to sell to an existing customer than to win a new one. 58% of users churn within the first 30 days. If a user doesn’t return after 7 days, there is a 60% chance they never will.
  • 14. Top 5 Do’s and Don’ts for App Retargeting What is reattribution?
  • 15. Top 5 Do’s and Don’ts for App Retargeting Optimize your Settings ● Inactivity window ● Tracker-level customization ● Instant reattribution
  • 16. Top 5 Do’s and Don’ts for App Retargeting Deep Linking ● &deeplink=myapp://coupon ● Universal Linking ● Cross Platform Links
  • 17. Top 5 Do’s and Don’ts for App Retargeting Cohort Analysis Where in the user funnel should you be reengaging users?
  • 18. Top 5 Do’s and Don’ts for App Retargeting Audience Builder Who is your target audience?
  • 19. Top 5 Do’s and Don’ts for App Retargeting Audience Builder ● A/B Testing ● Benchmarking Networks ● No user overlap
  • 20. Top 5 Do’s and Don’ts for App Retargeting UA vs Retargeting Dynamic First
  • 21. Top 5 Do’s and Don’ts for App Retargeting Q&A Margaret Johnson Director of Account Management Remerge Pallavi Kuntamukkala Technical Account Manager Adjust