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PRIME DAY PREDICTIONS | 2019
METHODOLOGY
Visit our website: adobe.ly/AdobeInsights
Sign up for email alerts: http://www.cmo.com/adiregister.html
Follow us: @adobeinsights
Most comprehensive report of its kind in industry
Based on analysis of aggregate and anonymous data via:
• Daily revenue model based on analysis of more than 1 trillion visits to the U.S. based on retail websites
• Product and pricing insights based on analysis of sales of more than 55 million unique products
• Adobe Analytics measures transactions at 80 of the top 100** retailers on the web in the U.S.
Adobe Advertising Cloud
** Source: Adobe Analysis of Internet Retailer 2018
Adobe Experience Cloud Adobe Analytics Cloud Adobe Commerce Cloud
PRIME DAY RESULTS
PRIME DAY RESULTS | 2019
PRIME DAY 2019 SHOWED ITSELF AS A HOLIDAY FOR ALL RETAILERS
• This year all retailers saw a stronger
than ever “Halo Effect” from Prime
Day.
• The big e-commerce competitors
revenue lift for this year was the
biggest yet at 68% for both days
combined.
• This year smaller retailers (>$5M in
annual online sales) also saw a strong
lift at 28% lift over the two days.
Methodology: Lift is calculated comparing to an average day in June
$1B+
$1B - $5M
$5M-
PRIME DAY RESULTS | 2019
CONSUMERS COMPARISON SHOPPED ON DAY 1 AND PULLEDTHE
TRIGGER ON DAY 2
• On Day 1 the majority of the revenue increase for retailers was due to the increase in visits as
consumers were shopping around to see who had a better deal.
• On Day 2 as the deadline approached consumers came to the retail websites with the intent to
purchase after having done the research over the last two days.
Methodology: Lift is calculated
comparing to an average day in June
PRIME DAY RESULTS | 2019
PHYSICAL LOCATIONS GAVE RETAILERS AN EDGE, STILL NEEDTO
UPSELL
• Consumers continue to use
Buy-Online-Pick-Up-In-Store
(BOPIS) for less expensive
items that result in a smaller
average order value, but
BOPIS AOV saw a growth of
12% on Prime Day, vs. 9%
growth on non-BOPIS AOV
• The smaller AOV indicates
retailers should work to upsell
when the customer gets in the
store
$-
$20.00
$40.00
$60.00
$80.00
$100.00
$120.00
$140.00
$160.00
BOPIS AOV NON-BOPIS AOV
Prime Day AOV Comparison for BOPIS and Non-BOPIS
(Source: Adobe Analytics)
PRE-PRIME
PRIME DAY
PRIME DAY RESULTS | 2019
EMAILWASTHE DIFFERENTIATOR OF SUCCESS ON PRIME DAY
• Retailers who showed the highest share of their
revenue coming from their email campaigns saw a
significant Halo effect this year over both days (50%
and 54%)
• Retailers who don’t have a good email strategy
lagged behind at 17% lift and 29% for both days
respectively.
7.3%
INCREASE IN SHARE OF
ORDERS ON PRIME DAY
Methodology: Lift is calculated comparing to an average day in June
PRIME DAY RESULTS | 2019
BEST PRIME DAY DISCOUNTS FOUND ON ELECTRONICS
• Electronics topped the list of best
discounts at 10%
• Jewelry and home goods were close
behind at 9% and 8% respectively
• Within electronics, smart items had
the best discounts, specifically
smartphones, smartTVs, and smart
watches
0%
2%
4%
6%
8%
10%
12%
HOME GOODS JEWELRY ELECTRONICS
Prime Day Discounts by Category
(Source: Adobe Analytics)
ADOBE ANALYTICS

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Adobe Digital Insights -- Prime Day Results 2019

  • 1.
  • 2. PRIME DAY PREDICTIONS | 2019 METHODOLOGY Visit our website: adobe.ly/AdobeInsights Sign up for email alerts: http://www.cmo.com/adiregister.html Follow us: @adobeinsights Most comprehensive report of its kind in industry Based on analysis of aggregate and anonymous data via: • Daily revenue model based on analysis of more than 1 trillion visits to the U.S. based on retail websites • Product and pricing insights based on analysis of sales of more than 55 million unique products • Adobe Analytics measures transactions at 80 of the top 100** retailers on the web in the U.S. Adobe Advertising Cloud ** Source: Adobe Analysis of Internet Retailer 2018 Adobe Experience Cloud Adobe Analytics Cloud Adobe Commerce Cloud
  • 4. PRIME DAY RESULTS | 2019 PRIME DAY 2019 SHOWED ITSELF AS A HOLIDAY FOR ALL RETAILERS • This year all retailers saw a stronger than ever “Halo Effect” from Prime Day. • The big e-commerce competitors revenue lift for this year was the biggest yet at 68% for both days combined. • This year smaller retailers (>$5M in annual online sales) also saw a strong lift at 28% lift over the two days. Methodology: Lift is calculated comparing to an average day in June $1B+ $1B - $5M $5M-
  • 5. PRIME DAY RESULTS | 2019 CONSUMERS COMPARISON SHOPPED ON DAY 1 AND PULLEDTHE TRIGGER ON DAY 2 • On Day 1 the majority of the revenue increase for retailers was due to the increase in visits as consumers were shopping around to see who had a better deal. • On Day 2 as the deadline approached consumers came to the retail websites with the intent to purchase after having done the research over the last two days. Methodology: Lift is calculated comparing to an average day in June
  • 6. PRIME DAY RESULTS | 2019 PHYSICAL LOCATIONS GAVE RETAILERS AN EDGE, STILL NEEDTO UPSELL • Consumers continue to use Buy-Online-Pick-Up-In-Store (BOPIS) for less expensive items that result in a smaller average order value, but BOPIS AOV saw a growth of 12% on Prime Day, vs. 9% growth on non-BOPIS AOV • The smaller AOV indicates retailers should work to upsell when the customer gets in the store $- $20.00 $40.00 $60.00 $80.00 $100.00 $120.00 $140.00 $160.00 BOPIS AOV NON-BOPIS AOV Prime Day AOV Comparison for BOPIS and Non-BOPIS (Source: Adobe Analytics) PRE-PRIME PRIME DAY
  • 7. PRIME DAY RESULTS | 2019 EMAILWASTHE DIFFERENTIATOR OF SUCCESS ON PRIME DAY • Retailers who showed the highest share of their revenue coming from their email campaigns saw a significant Halo effect this year over both days (50% and 54%) • Retailers who don’t have a good email strategy lagged behind at 17% lift and 29% for both days respectively. 7.3% INCREASE IN SHARE OF ORDERS ON PRIME DAY Methodology: Lift is calculated comparing to an average day in June
  • 8. PRIME DAY RESULTS | 2019 BEST PRIME DAY DISCOUNTS FOUND ON ELECTRONICS • Electronics topped the list of best discounts at 10% • Jewelry and home goods were close behind at 9% and 8% respectively • Within electronics, smart items had the best discounts, specifically smartphones, smartTVs, and smart watches 0% 2% 4% 6% 8% 10% 12% HOME GOODS JEWELRY ELECTRONICS Prime Day Discounts by Category (Source: Adobe Analytics)