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2019 State of Travel Report
ADOBE DIGITAL INSIGHTS
• The Best time to book Domestic flights is generally 21 Days before the Departure Date
• Travel Research is predominantly conducted and growing on smartphones, but trip purchase and conversion
continues to be strong on Desktops & Laptops
• Younger & Older Generations are discovering and booking travel through different devices, perspectives, and
emerging channels
• Travel choices can be predicted based on the types of social apps that travelers are choosing to engage with, or
are more actively using
• Perceptions & behaviors toward travel are starkly different amongst Men & Women, especially in relation to
vacation time, safety, and trip planning
• Flight & Hotel sites experiencing healthy YoY site traffic increases, but Cruise sites are lagging behind with more
muted growth
State of Travel: Key Findings
Best Time To Buy: Domestic Flights
• The Best time to book an average domestic flight
is approximately 21 Days before the departure
date
• The Worst time to book an average domestic
flight is approximately 5 Days before the
departure date
• The opportunity to buy at the best price sits in a
zone that comes right before the holiday spike,
which is primarily driven by last-minute bookings
Best Time To Buy: Labor Day Weekend
• The Best time to book a flight for the Labor Day
Holiday is slightly later than average at 38 Days
before the Departure date
• Conventional wisdom suggests booking early as
possible a holiday weekend like Labor day.
However, there is a stronger price advantage, in
booking in the 38-49 days range.
• Airlines are experiencing a healthy online growth: +20% increase in visits since Jan 2017
• Cruises are adapting to the digital world slower with only 12% growth since Jan 2017
• Hotel online visits are growing quite quickly at +17% since Jan 2017
Site Traffic Growth for Travel Sites
• Smartphones are a growing driver for Travel research, especially with Airline & Hotel Sites, but purchase and
conversion continues to be strong on Desktops & Laptops
Device Insights for Travel
RESEARCH PURCHASE
Vs.
• 1 in 3 adults feel that they don’t get enough time from
work for travelling
• While females report having a strong interest and desire
to travel, they feel more impacted by work-life factors
that can make travel prohibitive like cost, limited
vacation time, and children
Travel Perceptions by Gender
• Interest in International Vacations decrease as travelers
get older, in favor of domestic excursions
• Propensity to post pictures to social media also fades as
travelers age
• The importance of how eco-friendly a trip is most
important to Gen-Z and Baby Boomer generations
Generational Trends in Travel
• Regular LinkedIn Users are 35% more likely to participate in Travel Rewards
Programs
Social & AI Influences on Travel Choices…
Travelers that use Instagram regularly are 45% more
likely to prefer staying at an AirBnB while on vacation
People that expect to travel more,
will me more willing to consider AI
travel suggestions…
• Travelers primarily search hotels through Search Engines, but younger generations are discovering Hotels through
Social Media
• Hotels having a social media presence is 2x as important to 18-24 Year Olds than any other generation
Hotel Discovery Channels
• Those who report travelling internationally have more travel apps installed on their devices, than those who report
travelling domestically, exclusively
• Travelers are 50% more likely to feel safe traveling alone, if they’ve traveled outside of their home state in the past year
• People who have travelled internationally are less concerned by airline crash reports than those who have not
• 1 out of 3 of travelers check the airplane model when traveling
International v. Domestic Travelers
State of Travel| June 2019
METHODOLOGY AND GLOSSARY
Visit our website: adobe.ly/AdobeInsights
Sign up for email alerts: http://www.cmo.com/
Follow us: @adobeinsights
• Between May 3rd-May 7th, 2019 2,007 U.S. adults aged 18-55 completed a web survey about their travel planning
habits, and social media. All consumers were required to own a smartphone.
• Adobe’s report offers the most comprehensive set of insights of its kind in the industry based
on the analysis of over 1 trillion visits to retail sites and 55 million SKUs. Adobe Analytics measures
transactions from 80 of the top 100 U.S. online retailers – more than any other technology company.
Adobe Digital Insights -- State of Travel 2019

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Adobe Digital Insights -- State of Travel 2019

  • 1. 2019 State of Travel Report ADOBE DIGITAL INSIGHTS
  • 2. • The Best time to book Domestic flights is generally 21 Days before the Departure Date • Travel Research is predominantly conducted and growing on smartphones, but trip purchase and conversion continues to be strong on Desktops & Laptops • Younger & Older Generations are discovering and booking travel through different devices, perspectives, and emerging channels • Travel choices can be predicted based on the types of social apps that travelers are choosing to engage with, or are more actively using • Perceptions & behaviors toward travel are starkly different amongst Men & Women, especially in relation to vacation time, safety, and trip planning • Flight & Hotel sites experiencing healthy YoY site traffic increases, but Cruise sites are lagging behind with more muted growth State of Travel: Key Findings
  • 3. Best Time To Buy: Domestic Flights • The Best time to book an average domestic flight is approximately 21 Days before the departure date • The Worst time to book an average domestic flight is approximately 5 Days before the departure date • The opportunity to buy at the best price sits in a zone that comes right before the holiday spike, which is primarily driven by last-minute bookings
  • 4. Best Time To Buy: Labor Day Weekend • The Best time to book a flight for the Labor Day Holiday is slightly later than average at 38 Days before the Departure date • Conventional wisdom suggests booking early as possible a holiday weekend like Labor day. However, there is a stronger price advantage, in booking in the 38-49 days range.
  • 5. • Airlines are experiencing a healthy online growth: +20% increase in visits since Jan 2017 • Cruises are adapting to the digital world slower with only 12% growth since Jan 2017 • Hotel online visits are growing quite quickly at +17% since Jan 2017 Site Traffic Growth for Travel Sites
  • 6. • Smartphones are a growing driver for Travel research, especially with Airline & Hotel Sites, but purchase and conversion continues to be strong on Desktops & Laptops Device Insights for Travel RESEARCH PURCHASE Vs.
  • 7. • 1 in 3 adults feel that they don’t get enough time from work for travelling • While females report having a strong interest and desire to travel, they feel more impacted by work-life factors that can make travel prohibitive like cost, limited vacation time, and children Travel Perceptions by Gender
  • 8. • Interest in International Vacations decrease as travelers get older, in favor of domestic excursions • Propensity to post pictures to social media also fades as travelers age • The importance of how eco-friendly a trip is most important to Gen-Z and Baby Boomer generations Generational Trends in Travel
  • 9. • Regular LinkedIn Users are 35% more likely to participate in Travel Rewards Programs Social & AI Influences on Travel Choices… Travelers that use Instagram regularly are 45% more likely to prefer staying at an AirBnB while on vacation People that expect to travel more, will me more willing to consider AI travel suggestions…
  • 10. • Travelers primarily search hotels through Search Engines, but younger generations are discovering Hotels through Social Media • Hotels having a social media presence is 2x as important to 18-24 Year Olds than any other generation Hotel Discovery Channels
  • 11. • Those who report travelling internationally have more travel apps installed on their devices, than those who report travelling domestically, exclusively • Travelers are 50% more likely to feel safe traveling alone, if they’ve traveled outside of their home state in the past year • People who have travelled internationally are less concerned by airline crash reports than those who have not • 1 out of 3 of travelers check the airplane model when traveling International v. Domestic Travelers
  • 12. State of Travel| June 2019 METHODOLOGY AND GLOSSARY Visit our website: adobe.ly/AdobeInsights Sign up for email alerts: http://www.cmo.com/ Follow us: @adobeinsights • Between May 3rd-May 7th, 2019 2,007 U.S. adults aged 18-55 completed a web survey about their travel planning habits, and social media. All consumers were required to own a smartphone. • Adobe’s report offers the most comprehensive set of insights of its kind in the industry based on the analysis of over 1 trillion visits to retail sites and 55 million SKUs. Adobe Analytics measures transactions from 80 of the top 100 U.S. online retailers – more than any other technology company.