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MEN & BOYS on Facebook
 How AliveNow helped MEN & BOYS
transform their social media presence
Objectives
• To build the brand and create a recognizable identity for MEN & BOYS
  products and services.
• Educating fans about the importance of using MEN only products for
  Men. The awareness of Men’s grooming products was negligent in India,
  not many knew about Men’s skincare products.
• Create a buzz about men’s skincare and grooming products and get the
  word going around by creating more online conversations. Also, to keep
  track of all the online conversations happening and address any
  concerns, if needed.
• Talk to the customer as a brand so their queries are solved their
  complaints are taken care of hence giving a positive image about the
  brand. Its like taking feedback and accordingly improving the services.
• When your brand and company is on social media, it’s more accessible
  by the customers.
• Increase footfalls to stores via various campaigns on social portals.
• Educate Indian consumers about Men’s Skincare & Grooming products
  by communicating directly to them.
• Share tips on Men’s Grooming & Skincare with the target audience.
• Make posts on a regular basis in order to keep customers updated and
  increase mindshare about the brand.
• Make it like a platform where conversations happen between business
  and many potential customers.
• Establish MEN & BOYS as the one stop solution for all Men’s Skincare
  and Grooming needs.
• Find out what your customers want and providing them with the solution.
• Give a chance to let your customers play an active role in the business.
  Let them give suggestions and share what they like and what they don’t.
  It might even give the business new ideas.
Activities Done (Introduction)
• By default fans would land on the Wall, for we shared tips on Men’s
  Grooming & Skincare regularly on our wall. We change the landing page
  as and when a different promotion is happening on the page.
• We created “Best Sellers” Tab were the high selling (Volume) were
  displayed .
• We then created a location tab for the MEN & BOYS stores.
• A tab for Celebrities who had visited our MEN & BOYS stores.
• Facebook Campaigns for Father’s Day.
• Press releases.
• Regular posts about tips on Men’s Grooming & Skincare to educate the
  fans of MEN & BOYS and about the products which are ideal for Men, to
  capture the mind space.
• Poll and questions to know customers preferences, their likes etc.
Best Sellers
    • Created a Tab for MEN & BOYS
      Best Sellers.
    • Fans could easily go through all the
      best sellers as we made it a
      slideshow and we included the
      international awards won by these
      top products further enforcing the
      products credibility.
    • We updated the link to the Best
      Sellers tab on the wall.
Store Locator
     • Announcing the opening of new
       Stores.
     • Created a Store Locator tab so
       that fans can locate our stores
       from Facebook itself.
     • All details from Address, Phone,
       Email and the various services
       offered in the stores was shared
       on the tab.
     • Fans could select the different
       stores from the Drop Down menu
       and that store details would
       appear on with store images on a
       automated slideshow at the
       bottom.
Celebrities At MEN & BOYS
          • Created a Tab to showcase the
            celebrities who visited our stores.
          • We created a before liking landing
            page and after liking landing page
            for this tab. We made this tab the
            default landing page, so any fans or
            non-fans coming to the page will
            land here.
          • For Non-Fans before liking the page,
            the faces of the celebrities were
            hidden asking the fans to like the
            page to find out who the celebrity
            was.
          • We ran Facebook Ad campaign
            revolving around this, any non fan
            would land on the page illustrated
            here.
Celebrities At MEN & BOYS
          • As soon as the visitors clicked
            the Like button and became a
            fan, he would see a automated
            slide show of celebrities who
            visited our stores.
          • This created a buzz for many
            international cricketers, sports
            men and actors had visited the
            store which gave the store a
            good credibility.
          • In fact David Hussey came
            thrice to the store for a close
            shave!
Facebook Campaigns
• Father’s Day Campaign
  – The offer was launched during the week of Father’s
    Day, integrating both Facebook and In Store
    promotions.
  – The question was “What are going to Gift to your
    father this “Father’s Day”.
  – Facebook Ads were run targeting a niche audience,
    the Father’s Day tab was set as the default landing
    page during the campaign.
  – The Fan’s & Non-Fans would land on the Father’s
    Day campaign tab where the 3 different kits (Gift
    packages) were displayed with complete detail.
  – The Packages were offered at a discounted rate
    during the Father’s Day week.
Father’s Day Tab
•   This tab was set as the default landing page
    during the campaign period.
•   The 3 different Kits were showcased on this Tab
    with complete details from the products in the Kit
    to the actual price and the discounted offer.
•   An automated slideshow of the products with
    images was included in this tab for each Kit.
•   Also links to other tabs were provided at the
    bottom of the tab.
•   When clicked on the preferred Kit type that
    package would display.
•   Updates were made on the wall promoting
    Father’s Day Special
Facebook Campaigns
• Rakshabandhan "My Brother's The Smartest
  contest"
   – The contest was planned to be executed
     from 22nd July to August 8th
   – The contest is divided into 2 parts, we made
     the contest live on 22nd July. The first part of
     the contest would end on 31st July, 2011.
   – The contestants were required to leave an
     entry on the contest tab as to why their
     brother is the smartest and why he deserves
     the Gift Hamper worth Rs.10k.
   – Every contestant who entered and compiled
     with the rules of the contest received a
     special coupon apart from the Gift Hamper.
   – Facebook Ads were run targeting women,
     Rakshabandhan tab was set as the default
     landing page during the campaign.
   – In the first round of the contest MEN & BOYS
     jury would select the top 10 entries from the
     contestants. Which would be put to voting in
     August on a separate Tab.
Rakshabandhan Tab
•   We created a tab with directing the contestants
    on how to enter the contest, what was the
    contest about and how the winners will be
    selected.
•   The contestants were required to leave a
    comment on the Tab.
•   Regular updates were made on the wall
    regarding the Rakshabandhan contest inviting
    sisters to express their love for their brothers.
Frequent Updates, Tips & Queries
Frequent Updates, Tips & Queries
MEN & BOYS Facebook Ads
• We did various Facebook ads for MEN &
  BOYS during new campaigns.
• The number of fans before ads was 255 as
  of May 15th, 2011 and after the different Ads
  & Campaigns the number of fans had
  increased to more than 3,000 by July
  31st,2011.
The total number of people who have liked the Page from
                          May to July 2011.
3500                                                   3272
                               The rise in number of
3000
                               fans is due to
                               Facebook Ads &
2500
                               Campaigns run on the
2000                           page.

1500                               1,214
1000

500           357

  0
              May                   June                July
No. of new likes every month from May to July 2011.
2500
                                                     2,283
                               The rise in number
2000                           of new fans is due
                               to campaigns &
                               higher Ad spends in
1500
                               June and July.

1000                              896


500
            114
  0
            May                  June                 July
Daily Page Views from users logged into Facebook from
                         May to July, 2011.
5000
                               The rise in number of   4,442
4500
                               Page Views in June &
4000                           July were also due to
3500                           MEN & BOYS
                               campaigns and Ads.
3000
2500                             2,355
2000
1500
1000
              518
500
  0
              May                 June                  July
C S S UD E
 A E T IS

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MEN & BOYS on Facebook

  • 1. MEN & BOYS on Facebook How AliveNow helped MEN & BOYS transform their social media presence
  • 2. Objectives • To build the brand and create a recognizable identity for MEN & BOYS products and services. • Educating fans about the importance of using MEN only products for Men. The awareness of Men’s grooming products was negligent in India, not many knew about Men’s skincare products. • Create a buzz about men’s skincare and grooming products and get the word going around by creating more online conversations. Also, to keep track of all the online conversations happening and address any concerns, if needed. • Talk to the customer as a brand so their queries are solved their complaints are taken care of hence giving a positive image about the brand. Its like taking feedback and accordingly improving the services. • When your brand and company is on social media, it’s more accessible by the customers.
  • 3. • Increase footfalls to stores via various campaigns on social portals. • Educate Indian consumers about Men’s Skincare & Grooming products by communicating directly to them. • Share tips on Men’s Grooming & Skincare with the target audience. • Make posts on a regular basis in order to keep customers updated and increase mindshare about the brand. • Make it like a platform where conversations happen between business and many potential customers. • Establish MEN & BOYS as the one stop solution for all Men’s Skincare and Grooming needs. • Find out what your customers want and providing them with the solution. • Give a chance to let your customers play an active role in the business. Let them give suggestions and share what they like and what they don’t. It might even give the business new ideas.
  • 4. Activities Done (Introduction) • By default fans would land on the Wall, for we shared tips on Men’s Grooming & Skincare regularly on our wall. We change the landing page as and when a different promotion is happening on the page. • We created “Best Sellers” Tab were the high selling (Volume) were displayed . • We then created a location tab for the MEN & BOYS stores. • A tab for Celebrities who had visited our MEN & BOYS stores. • Facebook Campaigns for Father’s Day. • Press releases. • Regular posts about tips on Men’s Grooming & Skincare to educate the fans of MEN & BOYS and about the products which are ideal for Men, to capture the mind space. • Poll and questions to know customers preferences, their likes etc.
  • 5. Best Sellers • Created a Tab for MEN & BOYS Best Sellers. • Fans could easily go through all the best sellers as we made it a slideshow and we included the international awards won by these top products further enforcing the products credibility. • We updated the link to the Best Sellers tab on the wall.
  • 6. Store Locator • Announcing the opening of new Stores. • Created a Store Locator tab so that fans can locate our stores from Facebook itself. • All details from Address, Phone, Email and the various services offered in the stores was shared on the tab. • Fans could select the different stores from the Drop Down menu and that store details would appear on with store images on a automated slideshow at the bottom.
  • 7. Celebrities At MEN & BOYS • Created a Tab to showcase the celebrities who visited our stores. • We created a before liking landing page and after liking landing page for this tab. We made this tab the default landing page, so any fans or non-fans coming to the page will land here. • For Non-Fans before liking the page, the faces of the celebrities were hidden asking the fans to like the page to find out who the celebrity was. • We ran Facebook Ad campaign revolving around this, any non fan would land on the page illustrated here.
  • 8. Celebrities At MEN & BOYS • As soon as the visitors clicked the Like button and became a fan, he would see a automated slide show of celebrities who visited our stores. • This created a buzz for many international cricketers, sports men and actors had visited the store which gave the store a good credibility. • In fact David Hussey came thrice to the store for a close shave!
  • 9. Facebook Campaigns • Father’s Day Campaign – The offer was launched during the week of Father’s Day, integrating both Facebook and In Store promotions. – The question was “What are going to Gift to your father this “Father’s Day”. – Facebook Ads were run targeting a niche audience, the Father’s Day tab was set as the default landing page during the campaign. – The Fan’s & Non-Fans would land on the Father’s Day campaign tab where the 3 different kits (Gift packages) were displayed with complete detail. – The Packages were offered at a discounted rate during the Father’s Day week.
  • 10. Father’s Day Tab • This tab was set as the default landing page during the campaign period. • The 3 different Kits were showcased on this Tab with complete details from the products in the Kit to the actual price and the discounted offer. • An automated slideshow of the products with images was included in this tab for each Kit. • Also links to other tabs were provided at the bottom of the tab. • When clicked on the preferred Kit type that package would display. • Updates were made on the wall promoting Father’s Day Special
  • 11. Facebook Campaigns • Rakshabandhan "My Brother's The Smartest contest" – The contest was planned to be executed from 22nd July to August 8th – The contest is divided into 2 parts, we made the contest live on 22nd July. The first part of the contest would end on 31st July, 2011. – The contestants were required to leave an entry on the contest tab as to why their brother is the smartest and why he deserves the Gift Hamper worth Rs.10k. – Every contestant who entered and compiled with the rules of the contest received a special coupon apart from the Gift Hamper. – Facebook Ads were run targeting women, Rakshabandhan tab was set as the default landing page during the campaign. – In the first round of the contest MEN & BOYS jury would select the top 10 entries from the contestants. Which would be put to voting in August on a separate Tab.
  • 12. Rakshabandhan Tab • We created a tab with directing the contestants on how to enter the contest, what was the contest about and how the winners will be selected. • The contestants were required to leave a comment on the Tab. • Regular updates were made on the wall regarding the Rakshabandhan contest inviting sisters to express their love for their brothers.
  • 15. MEN & BOYS Facebook Ads • We did various Facebook ads for MEN & BOYS during new campaigns. • The number of fans before ads was 255 as of May 15th, 2011 and after the different Ads & Campaigns the number of fans had increased to more than 3,000 by July 31st,2011.
  • 16. The total number of people who have liked the Page from May to July 2011. 3500 3272 The rise in number of 3000 fans is due to Facebook Ads & 2500 Campaigns run on the 2000 page. 1500 1,214 1000 500 357 0 May June July
  • 17. No. of new likes every month from May to July 2011. 2500 2,283 The rise in number 2000 of new fans is due to campaigns & higher Ad spends in 1500 June and July. 1000 896 500 114 0 May June July
  • 18. Daily Page Views from users logged into Facebook from May to July, 2011. 5000 The rise in number of 4,442 4500 Page Views in June & 4000 July were also due to 3500 MEN & BOYS campaigns and Ads. 3000 2500 2,355 2000 1500 1000 518 500 0 May June July
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  • 20. C S S UD E A E T IS