Lean Change Management helps organizations make sense of how best to implement change by showing them how to use many innovative, feedback-driven practices

1. LEAN CHANGE
Innovative Practices for
Organizational Change
@jasonlittle

2. EXTINCTION: 2027
The clock is ticking for 75% of the S&P 500

3. ORGANIZATION 1.0
The Organization as a Machine Metaphor
http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg

4. ORGANIZATION 3.0
Emergence of Social, Knowledge-based Companies
http://www.brainstuck.com/wp-content/uploads/2009/03/corporate-hierarchy-hi-res.jpg

5. AGILE

6. AGILE

7. 70%
WHOOPS.

8. STRUCTURE

9. HUMANS

10. hard to plan
easy to plan
UN-CERTAINTY

11. LEAN STARTUP
Avoiding a $1.5M Failure

12. insights
LEAN STARTUP

13. insights
options & MVCs
LEAN STARTUP

14. insights
response
options & MVC
LEAN STARTUP

15. LEAN CHANGE

16. MOJITO
METHOD
www.management30.com

17. Change Management &
Org Dev
Agile Community
Behaviour &
Neuroscience
SHAKEN, NOT STIRRED

18. plan-driven
feedback-driven
MOVING THE SLIDER

19. INSIGHTS?
where should I start?

20. OPTIONS
survey? department meetings? mass email? lean coffee?

21. MINIMUM VIABLE CHANGE
lean coffee

22. LEAN COFFEE

23. MAKE A SIGN
I want to see who shows up, which departments they are
from and what questions they ask so I can narrow my focus

24. PUT THE SIGN UP
ask for forgiveness

25. THE PONY METHOD
look for innovators, not laggards

26. THE OUTCOME
mostly BA’s, a couple developers and someone from the
PMO

27. LEAN COFFEE LED TO
•
Connection with HR and Learning/Performance
•
PMO -> shift to quarterly budgeting
•
Multiple community of practices
•
Book study groups

28. GATHER INSIGHTS
culture hacking in the public sector

29. DECIDE ON OPTIONS
forget budget, “cost” = time and productivity drop

30. LIGHTER-WEIGHT PLANS
Mr. Kotter Marries Mrs. Business Model Canvas

31. what’s the urgency?
!
From who’s
perspective?
Where do we
want to go?
What commitment do we need
from the people affected?
True North
How will we
communicate?
Who is affected?
What benefit do we think we’ll
get?

32. SURVIVAL IS OPTIONAL
W. Edwards Deming

33. LEAN CHANGE
Innovative Practices for
Organizational Change
!
!
Jason Little
Agile and Organizational Change Coach
!
@jasonlittle
!
www.leanpub.com/leanchange
code: publicsector