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Sample Social Media Report
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NOTE: For this sample report we have merged 1 Facebook, 1 Twitter and 1 Instagram
report back-to-back so you can see a report for all networks
KirkPicard Motorcycles
Facebook statistics report
For the period: April 3rd – June 4th
Key Metrics
3
Total fans
35,422
New fans
+1K
Impressions
2.6M
Posts
92
Comments
136
Shares
28
Likes
207
KirkPicard Motorcycles April 3rd – June 4th 2016
Organic impressions
81,681
4
Audience
KirkPicard Motorcycles April 3rd – June 4th 2016
Fan Growth
5
-20
-10
0
10
20
30
40
50
60
70
Fans added
Fans removed
Total fans
35,422
Fan added
+1.1K
Fan removed
-157
Net fan growth
+1K
KirkPicard Motorcycles April 3rd – June 4th 2016
Page Impressions
6
0
20000
40000
60000
80000
100000
120000
140000
160000
Paid impressions
Viral impressions
Organic impressions
81,681
Viral impressions
15,742
Paid impressions
2.5M
KirkPicard Motorcycles April 3rd – June 4th 2016
Page visits
7
0
50
100
150
200
250
300
350
400
Daily page views
Page views
6.2K
KirkPicard Motorcycles April 3rd – June 4th 2016
Fan demographic (gender & age)
8
Male
63%
Female
37%
+
0%
11%
30%
15%
5% 1% 1%0%
6%
18%
8%
3% 1% 0%
40%
30%
20%
10%
0%
10%
20%
30%
13-17 18-24 25-34 35-44 45-54 55-64 65+
Female
Male
KirkPicard Motorcycles April 3rd – June 4th 2016
Fan demographic (languages & countries)
9
4524
3212
3132
2626
1512
1414
1385
France
Mexico
Brazil
United States
Colombia
India
Peru
Top countries
# of fans
10969
7843
5611
2905
2506
1739
656
English (United States)
Spanish (Latin America
and the Caribbean)
French (France)
Portuguese (Brazil)
English (United
Kingdom)
Spanish (Spain)
Italian (Italy)
Top languages
# of fans
KirkPicard Motorcycles April 3rd – June 4th 2016
10
Publishing & Engagement
KirkPicard Motorcycles April 3rd – June 4th 2016
Page & Fan activity
11
Posts
6
Comments
106
Messages
84
Likes
207
Posts
86
Comments
30
Page
activity
Fan
activity
KirkPicard Motorcycles April 3rd – June 4th 2016
Messages
64
Shares
28
Best posts
12
POST Organic reach Fan reach Engagement
Boosting Facebook posts is a fast, easy way to grow your
reach. But is it the BEST way to reach... 4.19% 3.78% 2.07%
Not sure how long to let your Facebook ads run?
We’ve got a few ideas and examples, as well a...
3.96% 3.53% 2.15%
Discover how Facebook Audience Insights can make your
advertising dollars go further, telling y... 3.48% 3.01% 2.21%
Will using emojis on Twitter engage people or turn them
off to your brand? Let’s investigate. 3.26% 2.88% 0.59%
Interesting study on the use of Facebook Reactions:
they're hardly used! 3.12% 2.45% 1.4%
Photos are just one part of an engaging post on
Instagram.
Let’s delve into how captions can ...
2.99% 2.29% 0.84%
KirkPicard Motorcycles April 3rd – June 4th 2016
Worst posts
13
POST Organic reach Fan reach Engagement
Publicidade no Facebook pode ser uma difícil tarefa.
Existem muitas opções e descobrir por onde... 0.23% 0.17% 2.94%
Quer responder comentários em anúncios do Facebook?
Nós vamos mostrar as melhores maneiras de f... 0.24% 0.19% 2.26%
Em parceria com o blog português Designpt Agência
Digital publicamos esse Guest Post hoje em no... 0.26% 0.17% 3.3%
Descubra se você cobra caro os seus potenciais clientes
de mídia social. Leia o artigo e perceb... 0.27% 0.24% 4.95%
Finding B2B leads can’t get much easier than using
LinkedIn Ads. LinkedIn boasts having the wor... 0.29% 0.2% 1.94%
Impulsionar publicações no Facebook é uma maneira
rápida e fácil de aumentar o seu alcance. Mas... 0.33% 0.3% 6.9%
KirkPicard Motorcycles April 3rd – June 4th 2016
Best time to post
14
0 0 1 10 5 12 12 10 0
942
743
1040
855
628
104
0 0
47
20 33
15 16 2
0
200
400
600
800
1000
1200
12am - 3am 3am - 6am 6am - 9am 9am - 12pm 12pm - 3pm 3pm - 6pm 6pm - 9pm 9pm - 12am
# of posts
Reach
Engagement
KirkPicard Motorcycles April 3rd – June 4th 2016
Best day to post
15
4 11 13 3 8 1 1
962
635
799
723
760
1088
914
32
13 20 15 24 12 7
0
200
400
600
800
1000
1200
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
# of posts
Reach
Engagement
KirkPicard Motorcycles April 3rd – June 4th 2016
Best type to post
16
1
39
1 0
1398
741
1193
0
75
17
48
0
0
200
400
600
800
1000
1200
1400
1600
Status Link Photo Video
# of posts
Reach
Engagement
KirkPicard Motorcycles April 3rd – June 4th 2016
Best subject to post
17
12 6 2 3 4 5
770
637
458
723
620
718
14 11 5 7 14 9
0
100
200
300
400
500
600
700
800
900
Content-Strategy Customer-Service Conversational instagram FB-Ads Tools&Features
# of posts
Reach
Engagement
KirkPicard Motorcycles April 3rd – June 4th 2016
Top page items tags
18
Tags Total Posts Comments Message
How-to-build-
Content-Strategy
13 12 1 0
Customer-Service 6 6 0 0
Tools&Features 5 5 0 0
FB-Ads 4 4 0 0
instagram 3 3 0 0
Conversational 3 3 0 0
KirkPicard Motorcycles April 3rd – June 4th 2016
Top fan items tags
19
Tags Total Posts Comments Message
questions 10 1 9 0
spam 6 2 4 0
Customer-Service 5 0 5 0
Blog-posts 3 0 3 0
Feature-request 2 0 2 0
instagram-publishing 1 0 1 0
Raving-fans 1 0 1 0
KirkPicard Motorcycles April 3rd – June 4th 2016
20
Monitoring & Awareness
KirkPicard Motorcycles April 3rd – June 4th 2016
Top Ambassadors
21 KirkPicard Motorcycles April 3rd – June 4th 2016
Fan Badges / user category Mentions
Lilach Bullock
Ambassador
3
Interim Business Solutions
Ambassador
1
André Augusto Damasceno Mendes
Ambassador
1
Lilach Bullock
Ambassador
Interacted with me 1
eBiz ROI, Inc.
Ambassador
1
Citrus Content
Ambassador
1
22
Community Management
KirkPicard Motorcycles April 3rd – June 4th 2016
Community management & moderation
23
Posts
reviewed
7
Comments
reviewed
113
75% 11% 14%
0% 20% 40% 60% 80% 100%
Items
Reviewed
Removed
Waiting for reviewal
1h29
Average
response time
KirkPicard Motorcycles April 3rd – June 4th 2016
Messages
reviewed
158
Manager activity
24
Manager Reviewals Removals Comments Messages Response time
Thiara Deusdedith 74 2 1 44 1h 05min
Kristell Cormarie 68 1 2 23 1h 30min
Emeric Ernoult 26 6 7 4 1h 22min
Ángela Monfón 24 3 3 8 1h 53min
Ineke Oates 14 0 1 0 1h 25min
Jenny Brennan 4 0 1 0 1h 24min
Sébastien Gendreau 4 0 1 1 1h 49min
Lisa Kalner Williams 2 0 0 0 -
Richard Beeson 0 0 0 0 -
Agorapulse 0 13 0 0 -
KirkPicard Motorcycles April 3rd – June 4th 2016
25
Competitors
KirkPicard Motorcycles April 3rd – June 4th 2016
Competitors
26
Metrics AgoraPulse ShortStack Sprout Social SocialShaker
Fans 35,684 76,225 53,417 51,526
Talking about
this
348 209 220 160
Fans posts 6 1 26 3
Page posts 86 41 65 27
Interactions 341 358 497 130
Engagement 1.0% 0.5% 0.9% 0.3%
KirkPicard Motorcycles April 3rd – June 4th 2016
For the period: March 1st - April 22nd
Seb’s Bunnies & Pets
Twitter statistics report
Key Metrics
28
Followers
3,725
Engagement
350
Awareness
1,673
Tweets
268
Mentions
680
RT
128
Favorites
97
-32% -12%
-1% -6% -28% -34%
+3%
Sebs Bunnies & Pets March 1st - April 22nd
29
Audience
Sebs Bunnies & Pets March 1st - April 22nd
Follower Growth
30
Total Followers
3,725
Net follower growth
+123
-10
-5
0
5
10
15
20
New followers
Sebs Bunnies & Pets March 1st - April 22nd
+3%
Top Followers
31
Handle Description Badges / user category Interactions
@lilachbullock
(Lilach Bullock)
Speaker | Social Media Consultant & Trainer | Social Media
Marketing & Influencer Outreach | Proud Mum | Zumba | Haribos |
Loves to chat
Influencer
Ambassador
Interacted with me
52
@socialtoolssmm
t (Social Tools
Summit)
Learn social media best practices from your corporate peers and the
latest technology from leading companies in Boston on April 12.
#SocialTools16
Ambassador
Interacted with me 46
@MSocialBusines
s (Max. Social
Business)
Your corporate social media for business resource featuring expert
contributions from industry peers. #socialmedia #marketing #smm
#socialbusiness
Ambassador
Interacted with me 23
@NealSchaffer
(Neal Schaffer)
Author, Maximize Your Social | Founder @msocialbusiness
@socialtoolssmmt @socialmedia_coe | #socialmedia #marketing
#socialselling #employeeadvocacy #speaker
Ambassador
Interacted with me 16
@LuisNarcio
(Narz)
#SocialMedia & #Branding Consultant |Graphic&Sound Designer
|Founder AudioConceptos |Lifestyle & Entmt @cincopuntocinco
#Radio host @arroba5punto5 @WFM_radio DJ
Ambassador
Interacted with me 14
@charli_says
(Charli Day)
British #writer #marmite lover #jellybean enthusiast #peanutbutter
connoisseur and #socialmedia specialist living in the Med. Would
always choose Clark Kent.
Influencer
Ambassador
Interacted with me
14
Sebs Bunnies & Pets March 1st - April 22nd
32
Publishing & Engagement
Sebs Bunnies & Pets March 1st - April 22nd
Publishing & Engagement
33
Engagement 128 97
RT Favorites
268
Tweets published
Publishing
Engagement
350
Sebs Bunnies & Pets March 1st - April 22nd
-32% -28% -34%
-1%
Top Tweets
34
Tweet Fav RT Interactions
8 Tips for Picking the Best Social Media Management Tool via @RightBrainMedia
https://t.co/DIIuTHViXh https://t.co/wkrLlmdGf3 2 4 6
Really looking forward to speaking at this event in Boston! #SocialTools16
https://t.co/47emMBEOUr 5 1 6
5 Ways to Improve Your Brand Experience With Twitter GIFs
https://t.co/xJQCBYz4Mp https://t.co/hYzMuhychw 3 2 5
10 Ways to turn your Unhappy Customers into Brand Heroes on Social Media
https://t.co/xEMagOh95X https://t.co/6BiSkriu3Q 3 2 5
Cool Rules for Using Animated GIFs on Facebook Fan Pages
https://t.co/uRpl4R9Yfa https://t.co/vNSPO62N01 2 3 5
How to Use Psychology for Better Social Media Management
https://t.co/LQ3a99iaqy https://t.co/p8TJZD2T0B 1 4 5
Sebs Bunnies & Pets March 1st - April 22nd
Top Hashtags
35
4
2
1
1
1
#twittersmarter
#yourock
#google
#seo
#ksibeisawesome
# interactions
Sebs Bunnies & Pets March 1st - April 22nd
36
Monitoring & Awareness
Sebs Bunnies & Pets March 1st - April 22nd
Awareness Metrics
37
Awareness
Monitored
items
Global score Monitored items
865
Mentions
680
RT
128
801
267
40
0 200 400 600 800 1000
Website
Social Tools Summit
AgoraPulse
Searches
Searches
Sebs Bunnies & Pets March 1st - April 22nd
1,673 -28%
+6%
+14%
Top Ambassadors
38
User Badges / user category Keywords
@webuzzco (WeBuzz) Ambassador
131
@MeetRivka (Rivka Kawano) Ambassador
Interacted with me 39
@kalnerwilliams (Lisa Kalner Williams) Ambassador
Interacted with me 30
@_Thika (Thiara Deusdedith) Ambassador
Interacted with me 23
@stejules (stejules) Ambassador
22
@ChrisBizEnglish (Chris Timuat) Ambassador
Interacted with me 18
Sebs Bunnies & Pets March 1st - April 22nd
39
Community Management
Sebs Bunnies & Pets March 1st - April 22nd
Community management & moderation
40
Tweets
reviewed
2,092
Tweets
unreviewed
286
116%-16%
-40% -20% 0% 20% 40% 60% 80% 100% 120% 140%
Tweets Reviewed
Waiting for review
714
133
Published replies
Conversations With Users
Sebs Bunnies & Pets March 1st - April 22nd
Manager activity
41
Manager Reviewed
tweets
Replies
Ineke Oates 1982 689
Ángela Monfón 35 4
Sébastien Gendreau 35 1
Richard Beeson 19 0
Emeric Ernoult 18 7
Kristell Cormarie 10 5
Sebs Bunnies & Pets March 1st - April 22nd
Vegan Wegmans
Instagram statistics report
For the period: Last 30 days
Key Metrics
43
Followers
1,049
Engagement
240
Awareness
10
Media
4
Comments
16
Likes
224
-23% -52%
0% -51% -19%
+3%
Vegan Wegmans – Last 30 days
44
Audience
Vegan Wegmans – Last 30 days
Follower Growth
45
Total Followers
1,049
Net follower growth
+32
-3
-2
-1
0
1
2
3
4
5
6
New followers
+3%
Vegan Wegmans – Last 30 days
Top Followers
46
User Badges / user category Interactions
@pimneyptfarm (Pim) Liker
Engaged User 4
@lifewith_oli.n.brie (Vanessa Biondolillo) Liker
4
@coachphoebe (Coach Phoebe) Liker
Engaged User 4
@_kathiria (taino love) Liker
4
@the_carpenters_daughter (DarleneT.) Liker
Engaged User 4
@skylarbedell (Skylar Bedell) Liker
4
Vegan Wegmans – Last 30 days
47
Publishing & Engagement
Vegan Wegmans – Last 30 days
Publishing & Engagement
48
Engagement 16 224
Comments Likes
4
Media published
Publishing
Engagement
240
-23% -51% -19%
0%
Vegan Wegmans – Last 30 days
Top Media
49
Media Likes Comments Interactions
They're back ... and organic this year! 🍇
But they're not totally seedless which I have to say is a wee bit annoying.
#veganwegmans #whatveganseat #organicgrapes #cottoncandygrapes🍇
#cottoncandygrapes
2016-06-18 01:38
77 10 87
Loving this minimalist buckwheat cereal. Great for mixing with other cereals but I
love it as is 😃
#veganwegmans #whatveganseat #veganbreakfast #nongmo #glutenfreevegan
#sproutedgrains
2016-06-23 02:49
51 5 56
This vegan recipe in the latest Wegman's magazine is a huge hit this 4th of July
weekend. A light tasting slaw with yes, protein, thanks to the black eyed peas.
Happy 4th! 🎆🎉🇺🇸 #veganwegmans #veganbbq #whatveganseat #vegansofig
2016-07-03 22:01
54 0 54
Brought these for my daughter when I picked her up on her last day of school. A
treat only #vegankids would love 😃 #veganwegmans #whatveganseat
#seaweedsnacks #schoolsoutforsummer
2016-06-24 23:53
42 1 43
Vegan Wegmans – Last 30 days
Top Hashtags
50
240
97
87
87
87
56
56
56
56
54
#whatveganseat
#veganwegmans
#cottoncandygrapes
#cottoncandygrapes🍇
#organicgrapes
#nongmo
#glutenfreevegan
#veganbreakfast
#sproutedgrains
#veganbbq
# interactions
Vegan Wegmans – Last 30 days
51
Monitoring & Awareness
Vegan Wegmans – Last 30 days
Awareness Metrics
52
Awareness
Monitored
items
Global score Monitored hashtags
910
-52%
Monitored locations
1
2236
44
8
0 500 1000 1500 2000 2500
wegmans
beefreehonee
veganwegmans
Monitoring
Hashtags
Vegan Wegmans – Last 30 days
Top Ambassadors
53
User Badges / user category Interactions
@crunchymamallama (Jessica Smith) Liker
Ambassador
Engaged User
2
@veganavenger (Emma) Liker
Ambassador
Engaged User
1
@animationstationfartz (Ryan) Ambassador
1
@risee_l (Charisse 🌿) Ambassador
1
@tendingthetemple (null) Ambassador
1
@veganderek (Derek) Ambassador
1
Vegan Wegmans – Last 30 days
54
Community Management
Vegan Wegmans – Last 30 days
Community management & moderation
55
Comments
reviewed
17
Comments
waiting for
review
-1
6
2,318
Published comments
Monitored media reviewed
100% 6%-6%
-20% 0% 20% 40% 60% 80% 100% 120%
Comments
Approved
Removed
Waiting for approval
Vegan Wegmans – Last 30 days
Manager activity
56
Manager Approved
comments
Removed
comments
Published
Comments
Lisa Kalner Williams 2334 1 5
Vegan Wegmans – Last 30 days

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Social Media Measurement Report from Agorapulse

  • 1. Sample Social Media Report Welcome! Agorapulse reports can be easily exported as a customizable PowerPoint file. You can change the logo, headers, bullets, titles and anything else to your heart’s content. And there are no limits! You can export as many reports as you’d like with your Agorapulse subscription. NOTE: For this sample report we have merged 1 Facebook, 1 Twitter and 1 Instagram report back-to-back so you can see a report for all networks
  • 2. KirkPicard Motorcycles Facebook statistics report For the period: April 3rd – June 4th
  • 3. Key Metrics 3 Total fans 35,422 New fans +1K Impressions 2.6M Posts 92 Comments 136 Shares 28 Likes 207 KirkPicard Motorcycles April 3rd – June 4th 2016 Organic impressions 81,681
  • 5. Fan Growth 5 -20 -10 0 10 20 30 40 50 60 70 Fans added Fans removed Total fans 35,422 Fan added +1.1K Fan removed -157 Net fan growth +1K KirkPicard Motorcycles April 3rd – June 4th 2016
  • 6. Page Impressions 6 0 20000 40000 60000 80000 100000 120000 140000 160000 Paid impressions Viral impressions Organic impressions 81,681 Viral impressions 15,742 Paid impressions 2.5M KirkPicard Motorcycles April 3rd – June 4th 2016
  • 7. Page visits 7 0 50 100 150 200 250 300 350 400 Daily page views Page views 6.2K KirkPicard Motorcycles April 3rd – June 4th 2016
  • 8. Fan demographic (gender & age) 8 Male 63% Female 37% + 0% 11% 30% 15% 5% 1% 1%0% 6% 18% 8% 3% 1% 0% 40% 30% 20% 10% 0% 10% 20% 30% 13-17 18-24 25-34 35-44 45-54 55-64 65+ Female Male KirkPicard Motorcycles April 3rd – June 4th 2016
  • 9. Fan demographic (languages & countries) 9 4524 3212 3132 2626 1512 1414 1385 France Mexico Brazil United States Colombia India Peru Top countries # of fans 10969 7843 5611 2905 2506 1739 656 English (United States) Spanish (Latin America and the Caribbean) French (France) Portuguese (Brazil) English (United Kingdom) Spanish (Spain) Italian (Italy) Top languages # of fans KirkPicard Motorcycles April 3rd – June 4th 2016
  • 10. 10 Publishing & Engagement KirkPicard Motorcycles April 3rd – June 4th 2016
  • 11. Page & Fan activity 11 Posts 6 Comments 106 Messages 84 Likes 207 Posts 86 Comments 30 Page activity Fan activity KirkPicard Motorcycles April 3rd – June 4th 2016 Messages 64 Shares 28
  • 12. Best posts 12 POST Organic reach Fan reach Engagement Boosting Facebook posts is a fast, easy way to grow your reach. But is it the BEST way to reach... 4.19% 3.78% 2.07% Not sure how long to let your Facebook ads run? We’ve got a few ideas and examples, as well a... 3.96% 3.53% 2.15% Discover how Facebook Audience Insights can make your advertising dollars go further, telling y... 3.48% 3.01% 2.21% Will using emojis on Twitter engage people or turn them off to your brand? Let’s investigate. 3.26% 2.88% 0.59% Interesting study on the use of Facebook Reactions: they're hardly used! 3.12% 2.45% 1.4% Photos are just one part of an engaging post on Instagram. Let’s delve into how captions can ... 2.99% 2.29% 0.84% KirkPicard Motorcycles April 3rd – June 4th 2016
  • 13. Worst posts 13 POST Organic reach Fan reach Engagement Publicidade no Facebook pode ser uma difícil tarefa. Existem muitas opções e descobrir por onde... 0.23% 0.17% 2.94% Quer responder comentários em anúncios do Facebook? Nós vamos mostrar as melhores maneiras de f... 0.24% 0.19% 2.26% Em parceria com o blog português Designpt Agência Digital publicamos esse Guest Post hoje em no... 0.26% 0.17% 3.3% Descubra se você cobra caro os seus potenciais clientes de mídia social. Leia o artigo e perceb... 0.27% 0.24% 4.95% Finding B2B leads can’t get much easier than using LinkedIn Ads. LinkedIn boasts having the wor... 0.29% 0.2% 1.94% Impulsionar publicações no Facebook é uma maneira rápida e fácil de aumentar o seu alcance. Mas... 0.33% 0.3% 6.9% KirkPicard Motorcycles April 3rd – June 4th 2016
  • 14. Best time to post 14 0 0 1 10 5 12 12 10 0 942 743 1040 855 628 104 0 0 47 20 33 15 16 2 0 200 400 600 800 1000 1200 12am - 3am 3am - 6am 6am - 9am 9am - 12pm 12pm - 3pm 3pm - 6pm 6pm - 9pm 9pm - 12am # of posts Reach Engagement KirkPicard Motorcycles April 3rd – June 4th 2016
  • 15. Best day to post 15 4 11 13 3 8 1 1 962 635 799 723 760 1088 914 32 13 20 15 24 12 7 0 200 400 600 800 1000 1200 Monday Tuesday Wednesday Thursday Friday Saturday Sunday # of posts Reach Engagement KirkPicard Motorcycles April 3rd – June 4th 2016
  • 16. Best type to post 16 1 39 1 0 1398 741 1193 0 75 17 48 0 0 200 400 600 800 1000 1200 1400 1600 Status Link Photo Video # of posts Reach Engagement KirkPicard Motorcycles April 3rd – June 4th 2016
  • 17. Best subject to post 17 12 6 2 3 4 5 770 637 458 723 620 718 14 11 5 7 14 9 0 100 200 300 400 500 600 700 800 900 Content-Strategy Customer-Service Conversational instagram FB-Ads Tools&Features # of posts Reach Engagement KirkPicard Motorcycles April 3rd – June 4th 2016
  • 18. Top page items tags 18 Tags Total Posts Comments Message How-to-build- Content-Strategy 13 12 1 0 Customer-Service 6 6 0 0 Tools&Features 5 5 0 0 FB-Ads 4 4 0 0 instagram 3 3 0 0 Conversational 3 3 0 0 KirkPicard Motorcycles April 3rd – June 4th 2016
  • 19. Top fan items tags 19 Tags Total Posts Comments Message questions 10 1 9 0 spam 6 2 4 0 Customer-Service 5 0 5 0 Blog-posts 3 0 3 0 Feature-request 2 0 2 0 instagram-publishing 1 0 1 0 Raving-fans 1 0 1 0 KirkPicard Motorcycles April 3rd – June 4th 2016
  • 20. 20 Monitoring & Awareness KirkPicard Motorcycles April 3rd – June 4th 2016
  • 21. Top Ambassadors 21 KirkPicard Motorcycles April 3rd – June 4th 2016 Fan Badges / user category Mentions Lilach Bullock Ambassador 3 Interim Business Solutions Ambassador 1 André Augusto Damasceno Mendes Ambassador 1 Lilach Bullock Ambassador Interacted with me 1 eBiz ROI, Inc. Ambassador 1 Citrus Content Ambassador 1
  • 22. 22 Community Management KirkPicard Motorcycles April 3rd – June 4th 2016
  • 23. Community management & moderation 23 Posts reviewed 7 Comments reviewed 113 75% 11% 14% 0% 20% 40% 60% 80% 100% Items Reviewed Removed Waiting for reviewal 1h29 Average response time KirkPicard Motorcycles April 3rd – June 4th 2016 Messages reviewed 158
  • 24. Manager activity 24 Manager Reviewals Removals Comments Messages Response time Thiara Deusdedith 74 2 1 44 1h 05min Kristell Cormarie 68 1 2 23 1h 30min Emeric Ernoult 26 6 7 4 1h 22min Ángela Monfón 24 3 3 8 1h 53min Ineke Oates 14 0 1 0 1h 25min Jenny Brennan 4 0 1 0 1h 24min Sébastien Gendreau 4 0 1 1 1h 49min Lisa Kalner Williams 2 0 0 0 - Richard Beeson 0 0 0 0 - Agorapulse 0 13 0 0 - KirkPicard Motorcycles April 3rd – June 4th 2016
  • 26. Competitors 26 Metrics AgoraPulse ShortStack Sprout Social SocialShaker Fans 35,684 76,225 53,417 51,526 Talking about this 348 209 220 160 Fans posts 6 1 26 3 Page posts 86 41 65 27 Interactions 341 358 497 130 Engagement 1.0% 0.5% 0.9% 0.3% KirkPicard Motorcycles April 3rd – June 4th 2016
  • 27. For the period: March 1st - April 22nd Seb’s Bunnies & Pets Twitter statistics report
  • 29. 29 Audience Sebs Bunnies & Pets March 1st - April 22nd
  • 30. Follower Growth 30 Total Followers 3,725 Net follower growth +123 -10 -5 0 5 10 15 20 New followers Sebs Bunnies & Pets March 1st - April 22nd +3%
  • 31. Top Followers 31 Handle Description Badges / user category Interactions @lilachbullock (Lilach Bullock) Speaker | Social Media Consultant & Trainer | Social Media Marketing & Influencer Outreach | Proud Mum | Zumba | Haribos | Loves to chat Influencer Ambassador Interacted with me 52 @socialtoolssmm t (Social Tools Summit) Learn social media best practices from your corporate peers and the latest technology from leading companies in Boston on April 12. #SocialTools16 Ambassador Interacted with me 46 @MSocialBusines s (Max. Social Business) Your corporate social media for business resource featuring expert contributions from industry peers. #socialmedia #marketing #smm #socialbusiness Ambassador Interacted with me 23 @NealSchaffer (Neal Schaffer) Author, Maximize Your Social | Founder @msocialbusiness @socialtoolssmmt @socialmedia_coe | #socialmedia #marketing #socialselling #employeeadvocacy #speaker Ambassador Interacted with me 16 @LuisNarcio (Narz) #SocialMedia & #Branding Consultant |Graphic&Sound Designer |Founder AudioConceptos |Lifestyle & Entmt @cincopuntocinco #Radio host @arroba5punto5 @WFM_radio DJ Ambassador Interacted with me 14 @charli_says (Charli Day) British #writer #marmite lover #jellybean enthusiast #peanutbutter connoisseur and #socialmedia specialist living in the Med. Would always choose Clark Kent. Influencer Ambassador Interacted with me 14 Sebs Bunnies & Pets March 1st - April 22nd
  • 32. 32 Publishing & Engagement Sebs Bunnies & Pets March 1st - April 22nd
  • 33. Publishing & Engagement 33 Engagement 128 97 RT Favorites 268 Tweets published Publishing Engagement 350 Sebs Bunnies & Pets March 1st - April 22nd -32% -28% -34% -1%
  • 34. Top Tweets 34 Tweet Fav RT Interactions 8 Tips for Picking the Best Social Media Management Tool via @RightBrainMedia https://t.co/DIIuTHViXh https://t.co/wkrLlmdGf3 2 4 6 Really looking forward to speaking at this event in Boston! #SocialTools16 https://t.co/47emMBEOUr 5 1 6 5 Ways to Improve Your Brand Experience With Twitter GIFs https://t.co/xJQCBYz4Mp https://t.co/hYzMuhychw 3 2 5 10 Ways to turn your Unhappy Customers into Brand Heroes on Social Media https://t.co/xEMagOh95X https://t.co/6BiSkriu3Q 3 2 5 Cool Rules for Using Animated GIFs on Facebook Fan Pages https://t.co/uRpl4R9Yfa https://t.co/vNSPO62N01 2 3 5 How to Use Psychology for Better Social Media Management https://t.co/LQ3a99iaqy https://t.co/p8TJZD2T0B 1 4 5 Sebs Bunnies & Pets March 1st - April 22nd
  • 36. 36 Monitoring & Awareness Sebs Bunnies & Pets March 1st - April 22nd
  • 37. Awareness Metrics 37 Awareness Monitored items Global score Monitored items 865 Mentions 680 RT 128 801 267 40 0 200 400 600 800 1000 Website Social Tools Summit AgoraPulse Searches Searches Sebs Bunnies & Pets March 1st - April 22nd 1,673 -28% +6% +14%
  • 38. Top Ambassadors 38 User Badges / user category Keywords @webuzzco (WeBuzz) Ambassador 131 @MeetRivka (Rivka Kawano) Ambassador Interacted with me 39 @kalnerwilliams (Lisa Kalner Williams) Ambassador Interacted with me 30 @_Thika (Thiara Deusdedith) Ambassador Interacted with me 23 @stejules (stejules) Ambassador 22 @ChrisBizEnglish (Chris Timuat) Ambassador Interacted with me 18 Sebs Bunnies & Pets March 1st - April 22nd
  • 39. 39 Community Management Sebs Bunnies & Pets March 1st - April 22nd
  • 40. Community management & moderation 40 Tweets reviewed 2,092 Tweets unreviewed 286 116%-16% -40% -20% 0% 20% 40% 60% 80% 100% 120% 140% Tweets Reviewed Waiting for review 714 133 Published replies Conversations With Users Sebs Bunnies & Pets March 1st - April 22nd
  • 41. Manager activity 41 Manager Reviewed tweets Replies Ineke Oates 1982 689 Ángela Monfón 35 4 Sébastien Gendreau 35 1 Richard Beeson 19 0 Emeric Ernoult 18 7 Kristell Cormarie 10 5 Sebs Bunnies & Pets March 1st - April 22nd
  • 42. Vegan Wegmans Instagram statistics report For the period: Last 30 days
  • 45. Follower Growth 45 Total Followers 1,049 Net follower growth +32 -3 -2 -1 0 1 2 3 4 5 6 New followers +3% Vegan Wegmans – Last 30 days
  • 46. Top Followers 46 User Badges / user category Interactions @pimneyptfarm (Pim) Liker Engaged User 4 @lifewith_oli.n.brie (Vanessa Biondolillo) Liker 4 @coachphoebe (Coach Phoebe) Liker Engaged User 4 @_kathiria (taino love) Liker 4 @the_carpenters_daughter (DarleneT.) Liker Engaged User 4 @skylarbedell (Skylar Bedell) Liker 4 Vegan Wegmans – Last 30 days
  • 47. 47 Publishing & Engagement Vegan Wegmans – Last 30 days
  • 48. Publishing & Engagement 48 Engagement 16 224 Comments Likes 4 Media published Publishing Engagement 240 -23% -51% -19% 0% Vegan Wegmans – Last 30 days
  • 49. Top Media 49 Media Likes Comments Interactions They're back ... and organic this year! 🍇 But they're not totally seedless which I have to say is a wee bit annoying. #veganwegmans #whatveganseat #organicgrapes #cottoncandygrapes🍇 #cottoncandygrapes 2016-06-18 01:38 77 10 87 Loving this minimalist buckwheat cereal. Great for mixing with other cereals but I love it as is 😃 #veganwegmans #whatveganseat #veganbreakfast #nongmo #glutenfreevegan #sproutedgrains 2016-06-23 02:49 51 5 56 This vegan recipe in the latest Wegman's magazine is a huge hit this 4th of July weekend. A light tasting slaw with yes, protein, thanks to the black eyed peas. Happy 4th! 🎆🎉🇺🇸 #veganwegmans #veganbbq #whatveganseat #vegansofig 2016-07-03 22:01 54 0 54 Brought these for my daughter when I picked her up on her last day of school. A treat only #vegankids would love 😃 #veganwegmans #whatveganseat #seaweedsnacks #schoolsoutforsummer 2016-06-24 23:53 42 1 43 Vegan Wegmans – Last 30 days
  • 51. 51 Monitoring & Awareness Vegan Wegmans – Last 30 days
  • 52. Awareness Metrics 52 Awareness Monitored items Global score Monitored hashtags 910 -52% Monitored locations 1 2236 44 8 0 500 1000 1500 2000 2500 wegmans beefreehonee veganwegmans Monitoring Hashtags Vegan Wegmans – Last 30 days
  • 53. Top Ambassadors 53 User Badges / user category Interactions @crunchymamallama (Jessica Smith) Liker Ambassador Engaged User 2 @veganavenger (Emma) Liker Ambassador Engaged User 1 @animationstationfartz (Ryan) Ambassador 1 @risee_l (Charisse 🌿) Ambassador 1 @tendingthetemple (null) Ambassador 1 @veganderek (Derek) Ambassador 1 Vegan Wegmans – Last 30 days
  • 55. Community management & moderation 55 Comments reviewed 17 Comments waiting for review -1 6 2,318 Published comments Monitored media reviewed 100% 6%-6% -20% 0% 20% 40% 60% 80% 100% 120% Comments Approved Removed Waiting for approval Vegan Wegmans – Last 30 days
  • 56. Manager activity 56 Manager Approved comments Removed comments Published Comments Lisa Kalner Williams 2334 1 5 Vegan Wegmans – Last 30 days

Editor's Notes

  1. Your Facebook page’s name and profile image will appear on your report.
  2. Based on the actual performance of your last 50 posts.
  3. This is a breakdown of the topics you’ve discussed during this reporting period.
  4. This is a breakdown of the topics your audience has discussed during this reporting period.
  5. This is a list of people who have mentioned your brand the most during the selected reporting period. NOTE: Samples are collected from Public Facebook posts only. Facebook restricts tracking posts that are published as Private or to a selected audience.
  6. Agorapulse (at the bottom) represents automated moderation rules that have taken effect on the page. Agorapulse allows you to set automatic rules for assigning, reviewing, flagging, tagging, hiding & removing audience content on your page. When an item is automatically removed from your page by an automated moderation rule, it will show Agorapulse as the manager that conducted that action.
  7. Your Twitter account’s name and profile image will appear on your report.
  8. Global score = the number of tweets published about you including retweets, official mentions and unofficial mentions (tweets including your brand name without using the @ sign)
  9. Your Instagram account’s name and profile image will appear on your report.
  10. Global score = the number of media published about you including monitored hashtags and locations.