45. The
$
200/mo
$
4,000/mo
Quandary of Chat
Affordability
= chat
= 1
cost
agent
cost
---------4,200/mo
= cost
of
500/mo
$
= chat
volume
= chat
time
average
= chat
time
average/month
x
10m
160
hours
of
chat
average
---------80h/mo
What would it cost?
@aaron_wheeler
48. The
= chats/mo
500
x
Quandary of Chat
Affordability
= chat
1/10
conversion rate
-----50
chat
$1000
= LTV
x
= chat
50
conversions/mo
of
a
customer
conversions
-----WAY
MORE
THAN
$2000!!!
What do we get?
@aaron_wheeler
49. The
= chats/mo
500
x
Quandary of Chat
Affordability
= chat
1/10
conversion rate
-----50
chat
$1000
= LTV
x
= chat
50
conversions/mo
of
MORE
@aaron_wheeler
customer
conversions
SUCCESS!
-----WAY
a
THAN
$2000!!!