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Evelean William
OUTLINE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EIGHT SERVICE INDUSTRY WASTES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EXAMPLES OF OFFICE PROCESS WASTE  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5S AND VISUAL CONTROL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS KAIZEN? ,[object Object],[object Object],[object Object],[object Object],[object Object]
OUTLINE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PUSH VS. PULL SCHEDULING  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS JUST-IN-TIME? ,[object Object],[object Object],Goal:  Achieve the minimal level of resources required to add the necessary value in the system.
KANBAN ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],One Piece Flow
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Standardized Work
WHAT IS MISTAKE PROOFING? ,[object Object],[object Object],[object Object],[object Object],[object Object]
CHANGEOVER TIME DEFINED ,[object Object]
WHAT IS SIX SIGMA? ,[object Object],[object Object],[object Object],[object Object]
ACTIVITY-BASED COSTING ,[object Object],[object Object],[object Object]
LEAN ACCOUNTING ,[object Object],[object Object]
THEORY OF CONSTRAINTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS ERGONOMICS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Knowledge Management? Knowledge is: Knowledge results in: Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Knowledge is fast becoming a primary factor of production   (e.g., Handy, 1989, 1994; Peter, 1993; Drucker, 1992) ,[object Object],[object Object],[object Object],[object Object],[object Object]
COST OF ACCIDENTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CONDUCTING EFFECTIVE MEETINGS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Office Lean Overview

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Editor's Notes

  1. There are many more examples of waste. Can you think of some?
  2. It is good at this point to emphasize the notion that JIT is a philosophy not simply delivery of small lots at specific times. It is also helpful to emphasize that JIT requires an ongoing effort.
  3. Mistake-proofing is the use of process or design features to prevent errors or their negative impact. Mistake-proofing is also known as poka-yoke, which is Japanese slang for avoiding inadvertent errors. It was formalized by Shigeo Shingo, whose picture is up here in the corner, and comes out of the Toyota product system. I understand that there is a long way between the Toyota product system and medical operations, but I think there are also some worthwhile similarities. Mistake-proofing is inexpensive. Mistake-proofing is very effective for manufacturers that are aware of it. Not all manufacturers are aware of it. It is also based on simplicity and ingenuity. But let me be clear that simplicity, in its true sense, is rarely an easy thing to accomplish. Finally, mistake-proofing is something you probably already have in isolated instances in your organization. So, as you look around you will find examples.