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© 2016 280 Group LLC. 1
AIPMM Webinar Series
Getting Executives and Stakeholders to
Support Product Management
© 2016 280 Group LLC. 2
Follow: @AIPMM
Use: #AIPMM
#ProdBOK
#the280group
Let’sTweet!
© 2016 280 Group LLC. 3
During the Webinar
Ask questions. Our team is standing by to
help.
The webinar slides will be posted to our
website and our
http://www.Slideshare.net/aipmm
The webinar recording will be posted at
http://www.AIPMM.net
for members
© 2016 280 Group LLC. 4
Product Management Body Of
Knowledge
One lucky attendee will
receive a FREE copy of
ProdBOK®
The Product
Management and
Marketing Body of
Knowledge
© 2016 280 Group LLC. 5
“Ask Me Anything”
Mug
One lucky attendee
will receive our
“Ask Me Anything”
mug.
This is an 11 oz. white
mug
made in the USA!!!
© 2016 280 Group LLC. 6
AIPMM Membership
One lucky attendee will receive a
FREE Basic level membership
Basic Membership Includes:
• Eligibility for AIPMM Certification Exams
• Personalized Membership Certificate
• Discounts from AIPMM Partners
• Access to private AIPMM LinkedIn® group
• Access to AIPMM Career Pathfinder
• And much more!
© 2016 280 Group LLC. 7
Brian Lawley
CEO & Founder, 280 Group, LLC
Our Speaker
© 2016 280 Group LLC. 8
About The PM Challenges Survey…
Download the report: go.280group.com/challenges-aipmm
Download your copy at:
go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 9
• About the 280 Group
• The Challenge
• Five Strategies to Apply
• Building a Plan to DRAMATICALLY
increase support for PM
• Giveaway + Q&A
Agenda
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 10
We help companies and
individuals do GREAT Product
Management and Product
Marketing using our Optimal
Product Process™ framework.
Mission
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 11
Product Management Maturity Scale
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 12
280 Group Optimal Product Process™
Download the report: go.280group.com/challenges-aipmm
Approval to fund
business planning
Approval to fund
development
Product ready
for field testing
Product and
organization ready
On-going
marketing ready
New version or
retire completely
Marketing Plan End of Life PlanLaunch Plan
Beta Plan
Market Strategy Document
Roadmap Document
Product Description Document
Market Needs Document
Business Case Document
PM + Engineering (Agile,Hybrid,Waterfall)
PlanConceive Qualify
Run Beta/Pilot
program
Finish launch
plan
Release product,
gather feedback
Finish marketing
plan
Discover
opportunities
Develop Launch Maximize
Validate product/
market fit
Create roadmap
and strategy
Finish business
plans
Solidify
develop plans
Finish beta plan Support sales
Communicate
EOL
Retire
Plan sunset
or replacement
Perform
post mortem
Deliver final
documents
Plan EOL and
next release
Develop preliminary
documents
Perform post
mortem
Test messaging
and positioning
Final
feature list
Run/monitor
marketing
Phases and
Activities
Exit Criteria
Marketing
Product
Product
Management
EXECUTIONSTRATEGY
The OPP framework is completely customizable and
flexible, making it easily adopted by any company
regardless of size, maturity, or development methodology.
Development – Agile, Hybrid,Waterfall
Documentation – None, Lightweight, Formal
Maturity – Startup, Small/Medium, Enterprise
Optimal Product Process™
(OPP)
Optimal Product Process Methodology © 280 Group, 2011-2014
Source: Conceive to Retire from AIPMM Product Management Body of Knowledge®
(ProdBOK®
)
Optimizing Product Management™
© 2016 280 Group LLC. 13
• Assessments & Custom Optimization Plans
• Consulting & Contractors
• Training
• Coaching
• Certifications
• Templates
• Recruiting
Comprehensive Solutions for Organizations
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 14
• Training
• Certifications
• Templates
• Books
• Coaching
Individuals: Solutions for Every Career Phase
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 15
• Two day foundation course
• Based on best-selling book
• Agile Certified Product Manager and Product
Owner exam
• Covers:
– All Certified Product Owner content
– Business Strategy
– Agile Product Management
– Agile methodologies: Scrum, XP, Kanban – and Hybrid
– Influencing and inspiring Agile teams
Agile Product Management and Product Ownership Excellence
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 16
• About the 280 Group
• The Challenge
• Five Strategies to Apply
• Building a Plan to DRAMATICALLY
increase support for PM
• Giveaway + Q&A
Agenda
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 17
The Challenge?
Executives and other stakeholders don’t understand
what Product Management is and why it is so critical to
a company’s long-term success
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 18
The Data
Source: 280 Group LinkedIn Survey
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 19
If Not Product Management, Who?
Product
Management
Sales
Customers
Support
Channel
Operations
Executives
Partners
Engineering
Marketing
Press/Analysts
© 2016 280 Group LLC. 20
Without Great Product Management…
• Products are not as successful as they could be
• Lower revenues and profitability
• Resources are wasted working on products that the
market does not want and/or that are difficult to
market and sell
20
© 2016 280 Group LLC. 21
Great Companies Build Great PM Organizations
• Critical strategic driver of business
• Ensures the company not too engineering-driven
• Ensure not become too sales-driven
21
© 2016 280 Group LLC. 22
• About the 280 Group
• The Challenge
• Five Strategies to Apply
• Building a Plan to DRAMATICALLY
increase support for PM
• Giveaway + Q&A
Agenda
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 23
• Key executives
• Sales people
• Support
• Engineering
• Operations
• Others
Strategy 1: Identify Stakeholders to target
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 24
• Gather data about PM’s value
• Meet One on One
• Guest at staff meeting
• Share data and info via
email/company meetings
Strategy 2: Educate and Evangelize
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 25© 2014-2015 280 Group LLC.
Source: CBS News Moneywatch2012
Fourth MOST Important Job in Corporate America
1. CEO
2. Senior Executives
3. General Manager
4. Product Manager
© 2016 280 Group LLC. 2626© 2014-2015 280 Group LLC.
Critical For Time to Market
Source:2009, Aegis Resources Inc.
Companies that empower Product
Managers are 50% faster to market!
© 2016 280 Group LLC. 2727© 2014-2015 280 Group LLC.
Many CEO’s Have PM Report Directly
Source:2012 PragmaticMarketing Survey
25% of CEOs have Product Management
Organizations reporting directly to them
© 2016 280 Group LLC. 28
Where To Get The Data?
Download the report: go.280group.com/challenges-aipmm
http://tinyurl.com/PMImportance
© 2016 280 Group LLC. 29
Use Critical Importance Presentation
Download the report: go.280group.com/challenges-aipmm
go.280group.com/challenges-aipmm
•Download the survey
•You’ll receive emails with
resources for evangelizing
•Critical Importance of PM
PowerPoint
© 2016 280 Group LLC. 30
• Continuously reinforce message
• Stay up to date and forward new
info and stats
• Reinforce roles and responsibilities
Be A Broken Record
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 31
• Play on human nature
• What’s In It For Me?
• Evangelize the benefits of great PM
Strategy 3: WIIFM
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 32
Benefits for Executives of Great Product Management
• Increased profits for the company
• Reduced costs by focusing only on products that truly matter
• Long-term strategic advantage in each market to ensure the company
remains competitive
32
© 2016 280 Group LLC. 33
Benefits for Sales of Great Product Management
• Ensure better products are delivered that meet customer needs and
are easier to sell
• Capture input from sales reps and customers to ensure it is
prioritized and integrated into product plans
• More reliable and predictable delivery of products
• Leveraged selling tools to make it easy for sales reps to sell
33
© 2016 280 Group LLC. 34
Benefits for Engineering of Great Product Management
• Clearly articulated user needs to ensure engineers are working on
what really matters to customers
• Central point of contact to ensure that the whole product is
delivered and nothing falls through the cracks
• Ensures that the products have a well-thought-out strategy and the
best possible chance of winning in the marketplace
34
© 2016 280 Group LLC. 35
• Clear roles help show value
• Identify unique role of PM
• Eliminates “Product Janitor”
perception
Strategy 4: Role Clarification
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 36
Role Clarification Example Using RACI
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 37
• Nothing matters more to execs
• All stakeholders have a stake in it
• Points out the impact of PM
Strategy 5: Show Them the Profitability & ROI
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 38
Product Management ROI Calculator
Download the report: go.280group.com/challenges-aipmm
http://tinyurl.com/PMROI
© 2016 280 Group LLC. 39
• About the 280 Group
• The Challenge
• Five Strategies to Apply
• Building a Plan to DRAMATICALLY
increase support for PM
• Giveaway + Q&A
Agenda
Download the report: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 40
• Who are we targeting?
• What’s the message?
• What data and slides will we use?
• What’s the timeline?
• How will we reach them?
• How will we sustain the effort?
Plan Outline
© 2016 280 Group LLC. 41
Q & A Session
Ask questions. Our team is standing by to
help.
The webinar slides will be posted to our
website and our
http://www.Slideshare.net/aipmm
The webinar recording will be posted at
http://www.AIPMM.net
for members
Download the PM Challenges Survey Results: go.280group.com/challenges-aipmm
© 2016 280 Group LLC. 42
Product Management Body Of
Knowledge One lucky attendee will
receive a FREE copy of
ProdBOK®
The Product
Management and
Marketing Body of
Knowledge
© 2016 280 Group LLC. 43
“Ask Me Anything”
Mug
One lucky attendee
will receive our
“Ask Me Anything”
mug.
This is an 11 oz. white
mug
made in the USA!!!
© 2016 280 Group LLC. 44
AIPMM Membership
One lucky attendee will receive a
FREE Basic level membership
Basic Membership Includes:
• Eligibility for AIPMM Certification Exams
• Personalized Membership Certificate
• Discounts from AIPMM Partners
• Access to private AIPMM LinkedIn® group
• Access to AIPMM Career Pathfinder
• And much more!
© 2016 280 Group LLC. 45
Upcoming Webinars
Marketing the Intangible – Both Services and Goods with Embedded Services
Secrets to Being More Effective With and Agile Development Team
WWW.AIPMM.COM/AIPMM_WEBINARS
AIPMM Webinar Series:
http://aipmm.com/aipmm_webinars
Topic Suggestions: support@aipmm.com
Announcements: http://www.aipmm.com/subscribe
LinkedIn: http://www.linkedin.com/company/aipmm
Membership: http://www.aipmm.com/join.php
Certification: http://aipmm.com/html/certification/

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Getting executives and stakeholders to support product management

  • 1. © 2016 280 Group LLC. 1 AIPMM Webinar Series Getting Executives and Stakeholders to Support Product Management
  • 2. © 2016 280 Group LLC. 2 Follow: @AIPMM Use: #AIPMM #ProdBOK #the280group Let’sTweet!
  • 3. © 2016 280 Group LLC. 3 During the Webinar Ask questions. Our team is standing by to help. The webinar slides will be posted to our website and our http://www.Slideshare.net/aipmm The webinar recording will be posted at http://www.AIPMM.net for members
  • 4. © 2016 280 Group LLC. 4 Product Management Body Of Knowledge One lucky attendee will receive a FREE copy of ProdBOK® The Product Management and Marketing Body of Knowledge
  • 5. © 2016 280 Group LLC. 5 “Ask Me Anything” Mug One lucky attendee will receive our “Ask Me Anything” mug. This is an 11 oz. white mug made in the USA!!!
  • 6. © 2016 280 Group LLC. 6 AIPMM Membership One lucky attendee will receive a FREE Basic level membership Basic Membership Includes: • Eligibility for AIPMM Certification Exams • Personalized Membership Certificate • Discounts from AIPMM Partners • Access to private AIPMM LinkedIn® group • Access to AIPMM Career Pathfinder • And much more!
  • 7. © 2016 280 Group LLC. 7 Brian Lawley CEO & Founder, 280 Group, LLC Our Speaker
  • 8. © 2016 280 Group LLC. 8 About The PM Challenges Survey… Download the report: go.280group.com/challenges-aipmm Download your copy at: go.280group.com/challenges-aipmm
  • 9. © 2016 280 Group LLC. 9 • About the 280 Group • The Challenge • Five Strategies to Apply • Building a Plan to DRAMATICALLY increase support for PM • Giveaway + Q&A Agenda Download the report: go.280group.com/challenges-aipmm
  • 10. © 2016 280 Group LLC. 10 We help companies and individuals do GREAT Product Management and Product Marketing using our Optimal Product Process™ framework. Mission Download the report: go.280group.com/challenges-aipmm
  • 11. © 2016 280 Group LLC. 11 Product Management Maturity Scale Download the report: go.280group.com/challenges-aipmm
  • 12. © 2016 280 Group LLC. 12 280 Group Optimal Product Process™ Download the report: go.280group.com/challenges-aipmm Approval to fund business planning Approval to fund development Product ready for field testing Product and organization ready On-going marketing ready New version or retire completely Marketing Plan End of Life PlanLaunch Plan Beta Plan Market Strategy Document Roadmap Document Product Description Document Market Needs Document Business Case Document PM + Engineering (Agile,Hybrid,Waterfall) PlanConceive Qualify Run Beta/Pilot program Finish launch plan Release product, gather feedback Finish marketing plan Discover opportunities Develop Launch Maximize Validate product/ market fit Create roadmap and strategy Finish business plans Solidify develop plans Finish beta plan Support sales Communicate EOL Retire Plan sunset or replacement Perform post mortem Deliver final documents Plan EOL and next release Develop preliminary documents Perform post mortem Test messaging and positioning Final feature list Run/monitor marketing Phases and Activities Exit Criteria Marketing Product Product Management EXECUTIONSTRATEGY The OPP framework is completely customizable and flexible, making it easily adopted by any company regardless of size, maturity, or development methodology. Development – Agile, Hybrid,Waterfall Documentation – None, Lightweight, Formal Maturity – Startup, Small/Medium, Enterprise Optimal Product Process™ (OPP) Optimal Product Process Methodology © 280 Group, 2011-2014 Source: Conceive to Retire from AIPMM Product Management Body of Knowledge® (ProdBOK® ) Optimizing Product Management™
  • 13. © 2016 280 Group LLC. 13 • Assessments & Custom Optimization Plans • Consulting & Contractors • Training • Coaching • Certifications • Templates • Recruiting Comprehensive Solutions for Organizations Download the report: go.280group.com/challenges-aipmm
  • 14. © 2016 280 Group LLC. 14 • Training • Certifications • Templates • Books • Coaching Individuals: Solutions for Every Career Phase Download the report: go.280group.com/challenges-aipmm
  • 15. © 2016 280 Group LLC. 15 • Two day foundation course • Based on best-selling book • Agile Certified Product Manager and Product Owner exam • Covers: – All Certified Product Owner content – Business Strategy – Agile Product Management – Agile methodologies: Scrum, XP, Kanban – and Hybrid – Influencing and inspiring Agile teams Agile Product Management and Product Ownership Excellence Download the report: go.280group.com/challenges-aipmm
  • 16. © 2016 280 Group LLC. 16 • About the 280 Group • The Challenge • Five Strategies to Apply • Building a Plan to DRAMATICALLY increase support for PM • Giveaway + Q&A Agenda Download the report: go.280group.com/challenges-aipmm
  • 17. © 2016 280 Group LLC. 17 The Challenge? Executives and other stakeholders don’t understand what Product Management is and why it is so critical to a company’s long-term success Download the report: go.280group.com/challenges-aipmm
  • 18. © 2016 280 Group LLC. 18 The Data Source: 280 Group LinkedIn Survey Download the report: go.280group.com/challenges-aipmm
  • 19. © 2016 280 Group LLC. 19 If Not Product Management, Who? Product Management Sales Customers Support Channel Operations Executives Partners Engineering Marketing Press/Analysts
  • 20. © 2016 280 Group LLC. 20 Without Great Product Management… • Products are not as successful as they could be • Lower revenues and profitability • Resources are wasted working on products that the market does not want and/or that are difficult to market and sell 20
  • 21. © 2016 280 Group LLC. 21 Great Companies Build Great PM Organizations • Critical strategic driver of business • Ensures the company not too engineering-driven • Ensure not become too sales-driven 21
  • 22. © 2016 280 Group LLC. 22 • About the 280 Group • The Challenge • Five Strategies to Apply • Building a Plan to DRAMATICALLY increase support for PM • Giveaway + Q&A Agenda Download the report: go.280group.com/challenges-aipmm
  • 23. © 2016 280 Group LLC. 23 • Key executives • Sales people • Support • Engineering • Operations • Others Strategy 1: Identify Stakeholders to target Download the report: go.280group.com/challenges-aipmm
  • 24. © 2016 280 Group LLC. 24 • Gather data about PM’s value • Meet One on One • Guest at staff meeting • Share data and info via email/company meetings Strategy 2: Educate and Evangelize Download the report: go.280group.com/challenges-aipmm
  • 25. © 2016 280 Group LLC. 25© 2014-2015 280 Group LLC. Source: CBS News Moneywatch2012 Fourth MOST Important Job in Corporate America 1. CEO 2. Senior Executives 3. General Manager 4. Product Manager
  • 26. © 2016 280 Group LLC. 2626© 2014-2015 280 Group LLC. Critical For Time to Market Source:2009, Aegis Resources Inc. Companies that empower Product Managers are 50% faster to market!
  • 27. © 2016 280 Group LLC. 2727© 2014-2015 280 Group LLC. Many CEO’s Have PM Report Directly Source:2012 PragmaticMarketing Survey 25% of CEOs have Product Management Organizations reporting directly to them
  • 28. © 2016 280 Group LLC. 28 Where To Get The Data? Download the report: go.280group.com/challenges-aipmm http://tinyurl.com/PMImportance
  • 29. © 2016 280 Group LLC. 29 Use Critical Importance Presentation Download the report: go.280group.com/challenges-aipmm go.280group.com/challenges-aipmm •Download the survey •You’ll receive emails with resources for evangelizing •Critical Importance of PM PowerPoint
  • 30. © 2016 280 Group LLC. 30 • Continuously reinforce message • Stay up to date and forward new info and stats • Reinforce roles and responsibilities Be A Broken Record Download the report: go.280group.com/challenges-aipmm
  • 31. © 2016 280 Group LLC. 31 • Play on human nature • What’s In It For Me? • Evangelize the benefits of great PM Strategy 3: WIIFM Download the report: go.280group.com/challenges-aipmm
  • 32. © 2016 280 Group LLC. 32 Benefits for Executives of Great Product Management • Increased profits for the company • Reduced costs by focusing only on products that truly matter • Long-term strategic advantage in each market to ensure the company remains competitive 32
  • 33. © 2016 280 Group LLC. 33 Benefits for Sales of Great Product Management • Ensure better products are delivered that meet customer needs and are easier to sell • Capture input from sales reps and customers to ensure it is prioritized and integrated into product plans • More reliable and predictable delivery of products • Leveraged selling tools to make it easy for sales reps to sell 33
  • 34. © 2016 280 Group LLC. 34 Benefits for Engineering of Great Product Management • Clearly articulated user needs to ensure engineers are working on what really matters to customers • Central point of contact to ensure that the whole product is delivered and nothing falls through the cracks • Ensures that the products have a well-thought-out strategy and the best possible chance of winning in the marketplace 34
  • 35. © 2016 280 Group LLC. 35 • Clear roles help show value • Identify unique role of PM • Eliminates “Product Janitor” perception Strategy 4: Role Clarification Download the report: go.280group.com/challenges-aipmm
  • 36. © 2016 280 Group LLC. 36 Role Clarification Example Using RACI Download the report: go.280group.com/challenges-aipmm
  • 37. © 2016 280 Group LLC. 37 • Nothing matters more to execs • All stakeholders have a stake in it • Points out the impact of PM Strategy 5: Show Them the Profitability & ROI Download the report: go.280group.com/challenges-aipmm
  • 38. © 2016 280 Group LLC. 38 Product Management ROI Calculator Download the report: go.280group.com/challenges-aipmm http://tinyurl.com/PMROI
  • 39. © 2016 280 Group LLC. 39 • About the 280 Group • The Challenge • Five Strategies to Apply • Building a Plan to DRAMATICALLY increase support for PM • Giveaway + Q&A Agenda Download the report: go.280group.com/challenges-aipmm
  • 40. © 2016 280 Group LLC. 40 • Who are we targeting? • What’s the message? • What data and slides will we use? • What’s the timeline? • How will we reach them? • How will we sustain the effort? Plan Outline
  • 41. © 2016 280 Group LLC. 41 Q & A Session Ask questions. Our team is standing by to help. The webinar slides will be posted to our website and our http://www.Slideshare.net/aipmm The webinar recording will be posted at http://www.AIPMM.net for members Download the PM Challenges Survey Results: go.280group.com/challenges-aipmm
  • 42. © 2016 280 Group LLC. 42 Product Management Body Of Knowledge One lucky attendee will receive a FREE copy of ProdBOK® The Product Management and Marketing Body of Knowledge
  • 43. © 2016 280 Group LLC. 43 “Ask Me Anything” Mug One lucky attendee will receive our “Ask Me Anything” mug. This is an 11 oz. white mug made in the USA!!!
  • 44. © 2016 280 Group LLC. 44 AIPMM Membership One lucky attendee will receive a FREE Basic level membership Basic Membership Includes: • Eligibility for AIPMM Certification Exams • Personalized Membership Certificate • Discounts from AIPMM Partners • Access to private AIPMM LinkedIn® group • Access to AIPMM Career Pathfinder • And much more!
  • 45. © 2016 280 Group LLC. 45 Upcoming Webinars Marketing the Intangible – Both Services and Goods with Embedded Services Secrets to Being More Effective With and Agile Development Team WWW.AIPMM.COM/AIPMM_WEBINARS AIPMM Webinar Series: http://aipmm.com/aipmm_webinars Topic Suggestions: support@aipmm.com Announcements: http://www.aipmm.com/subscribe LinkedIn: http://www.linkedin.com/company/aipmm Membership: http://www.aipmm.com/join.php Certification: http://aipmm.com/html/certification/